[Resolved] Sony DSC P - 100 Digital Camera — Sony Bhubaneswar and Kolkata service center playing the customer emotion…
AAr. Sandip Pattnaik
Myself, Mr. S. Pattnaik, from Bhubaneswar, I had purchase one Sony digital camera (Sony DSC-P100, serial no. 2563618) on 9th Feb 2005, since more then six month I am facing one problem with my set and there are no solution at all till date.
The problem is I am viewing some black spot inside the lens with various zooming mode. And that black spot also remain in the photographs.
I had given my set to Rajpath Service Center (Sony Authorized Service Center, Bhubaneswar) approximately six months ago, and they sent to Kolkata Sony Service Center (as Bhubaneswar Sony Service Center told me that they have to send this set to Kolkata service Center) for repair. The set was returned with carrying the same problem. After that I didn’t receive the set and again it was sent to Kolkata Service Center. After that I found the spot was vanished but a black bar is coming in high zooming mode. Again it was sent to Kolkata Sony Service Center on 14th Nov 2007. On 14th Dec 2007 I went to collect my set, and found the black bar was vanished but again the black spot returns and the zoom lens blocked. After that it was send to kolkata Sony servicing center on or before 25th Dec 2007 and return to Bhubaneswar on approx. 16th Jan 2008 with multi black spots in the lens.
When I will get my set free from all problems? If it persists then why not the Sony Service center didn’t replace my set with another Sony DSC-P100 Digital camera.
I have been tolerating the system of service from the Sony Bhubaneswar and Kolkata service center more then six months and I don’t want to tolerate any more.
I have lost more then Six Months of warranty period due to the Bhubaneswar and Kolkata Sony Service Center’s expert and wonderful service.
Kindly consider my problem as urgent, as I am very much worried since more then six months, and solve this matter as soon as possible.
This is for your records and reference
Thanks & Regards
Ar. S. Pattnaik
Contact no: [protected]
Complaint marked as Resolved 2020-08-13 23:47:31