ADVERTISEMENT

[Resolved]  Sony DVD Writer — REPLACEMENT WITH OTHER BRAND NAMED OPTIARC

Sir,
I have purchased a Sony’s DVD Writer Model No. DRU-170C from M/s Computer Empire, 102, Meghdoot 94, Nehru Place, New Delhi 110019, vide Retail Invoice No. [protected] dated 23rd August 2007. Due to some technical faults the writer failed to write/burn the DVDs and ejected the DVD with the errors ‘Power Calibration Error and Command Sequence Error’. So, I handed over the defected unit to the Sony’s Authorised Service Center i.e. RPTECH CARE CENTRE located at 207, Mansarover Building, 90, Nehru Place, New Delhi 110019 for repair of the defected unit against I/W Ch. No. 17272 I/W Dated 29.02.2008 and RMA No. 36,886.
The problem arise when they replaced the defected unit with the unit of different model i.e. AD-7190A-C1 and moreover the front portion of the tray does not printed the Name of Sony and is blank. On enquiry it is told to me that the model, which you have given to us is not available and the present model which we are giving to you is provided by the company to replace with your defected unit/model. Further when I installed the unit I came to know that the unit is make of ‘Optiarc DVD RW’ having serial No. 7XA6620L111. Therefore, I am not satisfied.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  42 CommentsShareTweet

Comments

I have a sony dvd writter but the drive ejection process cannot run properly
Hello sir i m manoj kumar i m using sony dvd writer 20x its runing cd but not runing dvd its in warrenty i want to replace it .
hi

i am shivam sharma from ambala city . i purchaseda dvd writter from ambala cantt it is in warranty, can someone pls tell me the customer service ? where it is in ambala city or cantt ?????

[protected]@gmail.com
http://shivamdesigns.com
ADVERTISEMENT
My dvd writer is not detecting
so
I want to know that
address of the sony services center ?
sir,
I have sony dvd writer, but it gives me problem, it read DVD & write DVD
but cd is not working
I am having DW-Q1120A . its warranty is over but it is not reading dvds and is reading cds so plz tell me a service centre in delhi, India so that i can get the dvd rw lens change. plz help as soon as possible
i am thaha from erumely in kerala ihave a sony dvd writer of model no dru-v200a now my drive is not reading or writing in cd or dvd
my sony dvd writer model DRUV200A reads cds but not dvd's...wat to do????/.
i want to repair my sony DVD writer or change lens ...wat i do..and from where
POWER CALIBRATION ERROR SONY DVD DRU V 200 A PLS KINDLY HELP WHAT IS PORBLAM
Sir,
I have purchased a Sony’s DVD Writer Model No. DRU-120C from M/s Saan technology, Barakar Asansol(West Bengal)vide Retail Invoice No.[protected] dated 23rd Sept 2009. Due to some technical faults the writer failed to write/burn the DVDs and ejected the DVD with the errors ‘Power Calibration Error and Command Sequence Error’. Kindly suggest me where resolve my problem actually as becouse the above computer centre is still cosedand there is no any service centre in my location, so you are requested kindly advise me to early resolve of aforsaid writer becouse our garantee period will expired on 23 rd Sept.2010.
P.K.Tiwary Barakar (BURDWAN)
CELL.nO.[protected]
Sir i brought DVD WRITER but ihave fault that one the ploblem is DVD is not read But CD is reading what fault that anyone plz take care solve the ploblem means call me GURU :[protected]
i have purchase a sony dvd writer but it is not working. plz gie me a service center addrees in mumbai.
Can You provide me spairs of DVD writer
Gurdeep Singh
MUMBAI INDIA
CAN YOU PROVIDE ME SPAIRS OF DVD WRITER
ITS MAIN BOARD,
IHAVE THIS DVD WRITER INVIDUL DUBBLE LAYER AT THE TIME OF WORKING THE SMOKE APEARS AND SUDDENLY STOPS WORKING.
iT WOULD BE APPRICIATED IF YOU REPLY ME SOON

GIRDEEP SINGH
MUMBAI INDIA
Dear Sir,
I am Sourav Adak.I buy a Sony dvd of cdandni merket of kolkata .But this dvd give service of me 1 Month.I sow after 1 month This dvd riter is no read Cd or DVD.And I kery This DVD Sony DVD service centre.This place 1 weak time teak of me .And tole come 1 weak later contect with telephone number.I try to Contect this service Centre, tole 1 weak later contect we.

Mobile complent

Sir I am Pranav Jambare from Goregaon Raigad. I bought Xperia C before 6 to 7 month. but the strip which is at right is removed so that I am unable to use it. Please contact me [protected]

TV RUNNING PROBLEM

Tv will on continous running in 10 mins only. After that it will on/off Automatically. Sometimes tv fisrt time ON, the Volume & Picture in Maximum point Then we Reduce Mannully

replacement of phone

I bought a Sony Xperia ion cell phone on[protected] and I am facing a lot of problems with my phone they told me they will replace my phone but now they are not replacing it.

repair

My sony 4.1 speaker is not wOrkiNg. I am within the warrenty period

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Sony India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    7661
    Pending
    0
    Resolved
    2173
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View Full Information
    ADVERTISEMENT