[Resolved]  Sony Ericsson India — Unjustified and unreasonable acts of the manufacturers and service providers

i purchased my j 105i naite in feb 2010 since i have display problem where i showed my mobile to

ALLIED INFO-TEL
25 TILAK ROAD
OPP HP KINDER GARDEN SCHOOL, DEHRA DUN

Its been 10 days and there is no response. They tell that there is no stock and they have ordered for it I am from Financially Middle Family sir It would be great if you consider my request and do the needful.

My name is rajasekaran. Last mount( 27.02.10) purchased w205. when i purchased the mobile since same problem come to often. i have submit to mobile for the problem ( batt Drains fast while charging full error), it for the problem i have submit more than at 8 time. but nobody solve the problem. three time they said it happen software problem. one time they said. could you submit to us your mobile . we will checkout it. one time they said would be patter problem so we have changed to patter from your mobile. last time they said mother port problem so we have changed to mother port. still it don't come to again same problem, you can use the same mobile. but i got again same problem with another problem ( when i hold camera batten while show the message : another application is running. close it, and then start the camera ) I spend the more time & loss of my salary by the problem. it's no use for myself, either i got very suffer by the problem. what the hell thinking about me. i am not job less person. so kindly understand me. i would not say again. it would not solve the problem. i will take best move from myself. i would be throw it.

Regards
rajasekaran m
[protected]

i have lost my sonyericsson cell phone model no w810i IMEI[protected] on 15th jun 2010 please can you trace out it sir

Dear All,

I[censored] want to know worlds WORST customer care sevice ?
Dont try any where its SONY ERICSSON MOBILE CUSTOMER CARE SERVICE

MY CASE NO. 87362157, 2 ITS OPENED ON 24.04.10
but still my mobile in their authorised service center more than 3 months.


VERY GOOD CUSTOMER CARE

KEEP IT UP

MURUKESH

My Sony Yari within 6 months of purchase has started giving problems with keypad. I submitted the phone to its certified service center in mumbai (MobileTech). Its been 25 days since I have not recieved my phone!! The service center guys from 39011111 only say that they are awaiting a missing part from Sony.
Ridiculous service and disappointing replies. No longer a Sony fan :(

The screen on my 960i broke & when I sent it for repair they changed the whole thing & charged me 4000 rps for that. When I started using it I could not transfer any data via bluetooth. When I sent it back again to NEOSA ELECTRONICS in Calcutta then the guy there Mr. Tushar Dey said he would change the software for free. He did that & since then the phone hangs up when I try to switch it on. When he saw that he said he would send it to SONY CENTRE & find out how to fix this. Now I have an estimate of approx. 15000 to change mother board. My phone is not itself worth more than that & now I am paying total 19000 to repair a phone worth 15000. When I said it is not my fault that the phone does not switch on the used the favorite lines "WATER DAMAGE". I wonder if Tushar Dey was playing in water with my phone to save his own skin. My Case Number is 88043699 & I am waiting for my phone since May'2010. My contact number is [protected]

please tell me where to send the legel notice to Sony Er India, if the complaint is not solved??

very very very very ... bad mobile. don't buy it. pl think before u leap...
very bad quality...in all aspect

I purchased Sony Ericsson XperiaX10 mini pro on 9th Sep, 10 and now I find a problem that I can't open the market and other applications nor I can download videos and images. Whenever I try to sign-in the market with my google account it shows:
"Can't establish a reliable data connection to the sever - this could be a temporary problem or your sim card may not be provisioned for data services. if it continues, call customer care".
And when I try to download videos, mp3s and images it shows connecting to data and at last downloading failed. whereas I can browse very smoothly without any problem. what is this data stuff? Is there any solution? Please help me...

I would be ever gratefull to you

Anthony Jugli
my e-mail: [protected]@gmail.com
Mobile: [protected]
Shillong, Meghalaya

purchased From new delhi Sony ericson C510i (IMEI No. [protected]) on 24/008/2009 ko mene kharida tha. Mera yeh cell mujse 01/10/2010 ko khogaya hai. Mei chatha hu k mere is mobile ko terminate kar diya jaye jis k koi bhi is cell ko istemal nhi kar sake. Plz mere mobile k IMEI number se Mobile ko lock kar diya jaye.
Plz do some need ful action

Thanks
jitendra pal singh
[protected]
[protected]@yahoo.com

[protected]...They never pick call ...trust me, i tried many times

I bought a sony ericsson U100i in JAanuary this year.since then Ihave visited the service centre 4 times for the same problem.the phone is very slow & the bigger problem is the phone goes silent soetimes.neither i can hear nething..nor the person who calls me...please let me know how to have a permanent sol..every onth i cannot go to service centre 4 the same issue.

Dear Sir,
i have Sony Ericsson z555i Model cell phone. but my cell was broken.
that cell phone models body is available or not please give me ans.

Dear sir
I purchased xperia 10 . un fortunatily i forgot its password and they asking email id&password. even i give correct password & id i couldn't open my phone. pls help me immediatly

number 1 chor company sony erricsson hai.i have buy 1 mobile aino dop is 6-7-10.
sony service center in indore is very poor service my phone is aino in your service center in 2month
but my phone has not be complete today.and your adviser is very bed he is manege your personal relation and my phone is using for your hand in 2 month. and i have complante in sony support in [protected] in 20 days not support in your customer care excuties.so i have send one notice to sony and dealer of sony mobile and service center. i have go consumer court and i have claim for sony erricson.
kamal jhanwar [protected]

SONY ERICSSON W395 MOBILE — inconvenience in using of the mobile and paid repair charges in warranty period

the mobile working condition is very bad and it loss display to many times in a warrenty period. The service centre in khammam (city) khammam dist, collect the charges 1550/-rupees in warrenty period. in 3 months the mobile giving trouble, at that time Iam in hyderabad. I approached to the service centre in ameerpet, hyderabad.they took the mobile on Aug 31 2010, and promised to give back within a week. But they did not fulfill their promise they gave the mobile back on[protected]. They deal me very roughly and talked unparlamentary language. The mobile troubled another time in before a month, this time they want to charge some amount in a warrenty period. Forcefully I agreed to pay they said if you call evening we tell howmuch amount we will charge. they intimate me 375/- rupees for repairs by phone. Now they asked 3000/- rupees for repairs, and they doesn't treat proper way. They answered by using unparlamentary language. I suffered mentally and I lost amount in purchasing of the mobile and service charges in warrenty period. Hence I request you to take proper action on the service centre in Ameerpet, Hyderabad, and also on the company.

i was purchased 2 set of w100i after purchse the set i was facing the phone hanging problem then i went to service center in faridabad they update the s/w but i am facing the problem after upadted the 3 time s/w so i am not satisfied with the service plz do something in favoiur of me otherwise i have to take strict action
Regards,
Gaurav Singhal
Conatct No :- [protected]

even i am suffering from this attitude of sony ericsson .my phone is with them since 36 days and customer care is least bothered

dear sir,
my name is chitra jain...i m using sony ericsson phone T715..i purchased the phone on 25th november 2009 ...within a year from the day of puchase i had send my phone 5 times to service centre...in every 15 days it create a new problem.I m totally pissed off from this phone
First time(on 17 dec 2009) the problem was-NO TEXT OR PICTURE IN DISPLAY
It took more than a month to repair the phone
Second time(15th may 2010) the problem was-CAMERA PROBLEM, HANG PROBLEM, BACK LIGHT PROBLEM
Third time(16 june 2010) the problem was-CANT POWER ON (phone was dead)
Fourth time the problem was-phnone was dead
it troubled me so much i lost all my contacts every tym ...i asked for the replacement of phone but no action was taken against it.
Again my phone has created a problem of slide (2nd feb 2011) nd charging problem
I paid rs 700 for fixing the problem as the warranty period was over
Then again after a week it created a new problem of sound
Then after a month a problem of display error nothing is visible on the screen but the phone is on.
I give my phone to ARYANS IT SERVICES
493/C/A G.T.ROAD(S)
VIVEK VIHAR B LOCK-G, SHOP NO.-5, HOWRAH-2
FAZIR BAZAR BUS STOP
so i would like to have a earliest reply from you to fix this problem permanently or else i have to move to consumer court for taking some strict action...hope to get your reply soon

hello sir, maine cellphone 29 dec. 2010 ko kharida tha lekin 10 din me usme prob. aane lagi cust. care par dene par 25 dino me wapas mila ab 2 mahine bad phir usme nai prob/ aane liagi me iska permnent solution chahta hoo. iwant change the cellphone. MODEL J20I IWANT GIVE MY MONEY THANK U SIR, EMEI NO. [protected] COMPLAINT NO. 9076846 REGARDS - VIKAS BHADORIYA CELL NO.[protected] BHOPAL EMAIL [protected]@gmail.com