[Resolved]  Sony Ericsson K550i — poor customer service

Sony Ericsson K550i — Poor after sale service!

Sir,
I Soumik Roy,have purchasedk550i on 10th Dec 2007.My Cell IMEI No. is [protected].The Head Phone is not working for last month.When i went to Service Centre,they are wanting around 3-4 months to change the Head Phone.Its a long period.It is regrettable that a company of high esteem like yours is insensitive to customers.Can I get within few days?I would therefore, request you to look into the matter and take necessary legal action if possible against the company so that no customer is subjected to any sort of harassment undergone by me and help me in getting my money back with compensation for the damages.
A positive action in this regard will be highly appreciated.

With Warm Regards

SOUMIK ROY
CELL NO.[protected]

Sony Ericsson K550i Handset — Bad Service

I Submitted my sony ericsson k550i handset for repairing on 19th feb'08 when it get hanging problem, its backlight was also not working properly and was not getting charged even . I was told dat i'll get it repaired aftre 10days when i visited service centre on 29th feb'08 they told that my handset is repaired when they showed it to me that was totaly dead was not getting on even, they again took it for repairing and said will give back aftr 15 days. when i went aftr 15days they again told that will take 5 days more. When i tried to complain in sony ericsson customer care they refuse to register complaint saying they are not concerned with these complaints on requesting again they told that will look in to the matter and will call back. On 20th march'08 i got call from customer care they told me that till 29th march'08 they will give my handset back aftre repairing it. on 29th march same story was there they told will take 2-3 days more but still i haven't got my handset back.
Service Center
Aditi Electronics
147, Ist floor
om shubham tower,
neelam bata road,
Faridabad
Contact#[protected]

I hope you will look into the mattre and will help me getting my handsets back in working comndition.
Thanks
Prikshat Singh

Sony Ericsson Phone k550i — Poor Customer Service (After Sales)

Sony Ericsson Phone K550i, make 07W16; IMEI No: [protected] developed display problem during the warranty period (problem 0799). The service centre at Agra failed to accept the fault of the product and put the onus on me for breaking the display panel! To avoid any unending debate and to get the phone functional, I offered to pay the price of the part being replaced during warranty period and because of some manufacturing defect. The price quoted was Rs. 1235=00 only.
The abovementioned phone was given for repair/ replacement on cost on MARCH 26, 2008 under case ID : 3 AG:[protected].
The phone has not been repaired or the part replaced even after a moth. The service centre is also unable to provide any date.
Ideallt the phone should have been replaced because of manufacturing defect. But even on payment they are unable to do it. There is defect in product and also defect in service which is unlike Japanese culture and tradition.

Sony ericsson Mobile( k550i) — bad service

Respected sir,

My name is Dhaval bhatti from baroda.
I have bought Sony Ericsson Mobile (Model no K550i cyber shot) in December'07.Now it's speaker phone is not working properly. I am not able to hear voice properly.
I have gone to service center of Baroda for Sony Ericsson mobile. (Shree ji Mobile).
But they are not answering me properly. They are trying to make me stupid by saying that this mobile is working very well...
They are behaving with the customer very badly. As I was sitting at service center for half hour... I observe that the service center people are behaving very bad with the other customer also.

Kindly do the needful help for us

Sony Ericsson K550i — bad service on customer care center

I've been treated badly by atlantis[sony ericsson cust care in kolhapur MH], I have purchased my phone before 1 month but i used it only for 7 days i have repaired it once but it is second time so i want replace for this phone

i am getting similar treatment from salora international limited chandigarh.
i was promised 15 days for my phone servicing but its 20 now and i have not recieved it yet.

Sony Ericsson K550i — i have lost my mobile

i have have lost my mobile from k550i cyber shot,
im use for airtel sim card mobile no.[protected]
but i have block the sim card
so plz register my mobile quikly

Sony Ericsson Phone k550i — not got my phone repaired till now from 30-06-2008

respected sir/ madam

I am having a phone of sony ericsson model number k550i with EMEI number [protected]. I faced a problem in the set so i give to service center on[protected]. my phone still lies with them. they said that the defected part is short. i am facing great problem without my handset. please look into the matter and do the desired action as soon as possible.

waiting for your reply.

thanks alot

Sony Ericsson / K 550i — repair of the handset

I have purchased a sony Ericsson k550i handset on[protected].It worked well for a year but started giving problem of system connecter in july 2008. So I took the handset to SE company repair center, Salora International Limited, jalandhar city on[protected]. My handset was under warranty period. They told me to collect the set by next week. I am keeping in touch with them ever since but no appropriate answer is been conveyed. My complaint ID is 13163 and IMEI number is [protected].I am facing lot of problem due to this inconveniance.
So kindly look to this matter with atmost urgency and kindly reply with the status.

Babli Media service center — damage my mobile

I got a mobile from your showroom(Sony World) just few month ago.It is totaly new But one day I suddenly Saw that I just could not copy any thing from PC to mobile then I meet to your service center Babli Media(106A, Raja Dinendra Rd. Kol-04 Ph.[protected], [protected]).But they change my hole Mother board And now Mobile is running with same problem and also showing Virus in it. Please Help me.
Therefore I can use this mobile smoothly. I think You realiszed my problem and help me as soon as possible.

I got a mobile from your showroom(Sony World) just few month ago.It is totaly new But one day I suddenly Saw that I just could not copy any thing from PC to mobile then I meet to your service center Babli Media(106A, Raja Dinendra Rd. Kol-04 Ph.[protected], [protected]).But they change my hole Mother board And now Mobile is running with same problem and also showing Virus in it. Please Help me.
Therefore I can use this mobile smoothly. I think You realiszed my problem and help me as soon as possible.

Sony Erricsson - mobile-K55oi — mobile is not working properly and service is given is very bad

Hello,

I bought a mobile-K550i, on a month back, when i purcahsed i realised that the speaker phone is not working properly.
Then i went to customer care twice to make it work properly.
but didnt give me proper servcice.

Noe i want to change the moblie.
Please replace this mobile, even i dont mind if you give me the same model.
but at present i dont want this mobile.

thanks & regards
Mutamma

Sony Ericsson K550i — bad after sale service

i purchased k550i last year on the 3rd of november i encountered a problem with my numberpad hence i submitted my piece to sony ericsson's service center at eternity mall thane(w) on 22/10/08 and i have not recived my phone till date on enquireing they say it would take still 10 days more.please guide me whom should i approach?

Sony Ericsson K550i — Babli Media-worst service centre

I brought Sony ericssion K550i from Sony world Ultadanga... after 6 month i found some black line on the camera screen.. I rush to Babli Media (as gided by sony world). After 7 day i submitted the handset they give me back..But within a month the problem appears again.. again i rush to the centre but this time the took nearly 1 and half month.. all the while the are saying that my set has only camera problem..but their head office if out of stock of k550 camera...
after constantly calling them when they appear to give it back. I found the motherbord, Display are changerd... I asked them why they change my mother board they said camera problem is generating from motherborad... why the hell the display is changed???? I got no answer. First they said motherboard is chandged from head office. But when i pointed out why phon number are stored which are not mine and motherboard stiker is worned off... they took the phone inside and again change the mother board.. I am sure the mother bord they have given is not a new one and there was no need to change it.. The display the have given now is having a few bright spot on it... I contactd many times with Sony ericsson customer care in Delhi But nothig happend... and even they are not signing on the delivery paper that i can prove that they have changed my Mother Board.. I feel a bit helpless there...Dose anything anyone can do against them or they will keep froading people???????

I do support u Munmunpaulchoudhury.. I brought Sony ericssion K550i from Sony world Ultadanga... after 6 month i found some black line on the camera screen.. I rush to Babli Media (as gided by sony world). After 7 day i submitted the handset they give me back..But within a month the problem appears again.. again i rush to the centre but this time the took nearly 1 and half month.. all the while the are saying that my set has only camera problem..but their head office if out of stock of k550 camera...
after constantly calling them when they appear to give it back. I found the motherbord, Display are changerd... I asked them why they change my mother board they said camera problem is generating from motherborad... why the hell the display is changed???? I got no answer. First they said motherboard is chandged from head office. But when i pointed out why phon number are stored which are mine motherboard stiker is worned off... they took the phone inside and again change the mother board.. I am sure the mother bord they have given is not a new one and there was no need to change it.. The display the have given now is having a few bright spot on it... I contacted many time with Sony ericsson customer care in Delhi But nothig happend... and even the are not signing on the delivery paper that i can prove that they have changed my Mother Board.. I feel a bit helpless there...Dose anything anyone can do against them or they will keep froading people???????

*number are stored which are not mine and motherboard stiker is worned off...

Sony Ericsson K550i — broken keypad

My phone's keypad, the number 5 button to be exact, suddenly stopped working! and i can't type properly now.

Sony Ericsson k 550i — Bad service at Service Centre

Hi
I purchased a sony ericsson mobile (K 550i) in December 2007 from Meerut dealer (Teens Gallery Nai Sarak Meerut) & after 11 months it has got a problem like key pad is not working & the silver shading from camera went off, for this when I reached the service centre in Meerut people there directly said that these problems with handset are not covered under warranty provided by sony ericsson & they refused to repair or replace the handset. And I am not satisfied with the after sales service provided by the service center & the company, kindly do something either get my mobile repaired or get it replaced other wise I'll have to complaint further.
Regards
Vishesh Kuckreja
[protected]

Sony Ericsson K550i Mobile — Lost My K550i Mobile.

Respected sir,
Am Shankaran, studying 1 st Yaer Msc IT in Sindhi College, Chennai. Am resides in 12/118, Sai Nagar, 5th Street, Virugambakkam, Chennai-92. Last month 28/12/2008 (Sunday) at 9:45 PM, some unknown person (2 No) came in pulser and snatched my mobile Sony Ericsson K550i while i was talking to my mam. I was walking in road. They came back and snatched and went fast. They have changed the sim card. My card is with me now. I have posted a complient in Virugambakkam Police Station. Till now no reply from them. So i posted the complient in web. So i kindly request you to search and hand over my mobile to me.

Model : K550i
IMEI No:[protected]

I expect that you will do my favour.

when the new msg was received the modile will switched off and restart again