[Resolved]  Sony Ericsson / Mobile Phone Model Ji 012 — Delay in Repair

Sony Ericsson — mobile phone

my fairly expensive c902 has been a major dissapointment to me, i have owned several sony erricssons before this one and have previously had nothing but good things to say, however this model has been problematic from the moment i purchased it and people with the same model all say the same thing,no wonder they have such large profit margins when they make a bad product and disreguard loyal customers complaints, i will now switch to nokia!

Sony Ericsson / Mobile Phone — Delay in Service / repair

Mobile purchase on Jan 2009. It is under warranty period. Problem - Loudspeaker noise not clear - i.e. audio problem. Earphone not working. Given to their Service Centre at Cochin on 1st Dec. Today is 14th December, but still not repaired. The delay gives tension. Hope if I could get it without any further delay. The Workorder Number: SE309ACH11546. When asked the Service Centre they said the dalay is caused due to lack of Spare Parts. They are awaiting for the Spare Parts, but can't say how long it take.

Their address: Accel-Cochin, 42/2207, 1st Floor, Opp Veekshanam Press, Veekshanam Road, Cochin.

If you can expedite the process I would be grateful.

sonyerricsson — mobile phone

dear sir
this is to state that i Somnath Goswami purchased a sony erricsson mobile set w580i from big bazar bhubaneswar on 28th March 2009. The display (lcd) of the phone stopped working on 25th of June 09. I registered a complain inthe Sonyerricsson service center at Shahid Nagar and did waited for 2 months almost to get a proper display replacing the old display which was not working.
Now the very next week I got transferred to Kolkata and on my way back again the new display which was replaced became blank and stopped working. As I returned back to Kolkata I contacted one of the Sony erricsson service center Ayan Electronics at poddar Court; I was treated very badly by the person there and he told me that my complain was not closed in bhubaneswar by the servicecenter there so I need to close it and then only my mobile display will be replaced.
Now my question is to the SonyErricsson people is it my fault that the I have purchased their product or is it my fault that the service center in Bhubaneswar has not closed the complain.
I purchased a mobile of my dream brand and now i am suffering the most and do not know wether my set will be repaired or not. Infact I do have my warrenty but i do not know wether my warrenty will be executed or not.
Please do help me out and forward this to the sony erricsson service people and get my mobile done ok
otherwise I need to do something else which is not good for the brand nor for me.
looking forward for a solution
with regards
somnath goswami
model no- w550i
imei set no- [protected]

Sony Ericsson — repair of mobile phone

sir,
I have sony ericsson k-850i mobile phone.My phone's display got defected and i send my mobile to sony ericsson service centre at ahmedabad,Gujrat on 3rd aug.2010.My work order is SE[protected],but still i didnot get my mobile got repaired.If i didnot get repair my mobile within a week,then i will go to consumer court and seek action againsed company.

sonyericsson — regarding delay of mobile service centre

I HAD PURCHASED A SONY ERICSSON HAND(W595) SET ON 4th OF JANUARY 2010 WHICH COSTS 10500 FROM STARTING I IT HAS A PROBLEM IN ITS CONNECTOR AND AUTO POWER OFF I HAD GIVEN IT TO ONE OF ITS SERVICE CENTER WHICH IS IN ALLAHABAD NAMED AS KRIPALU ON 25OCT 2010 MY WORK ORDER IS SE[protected] THEY HAVE COMMITTED THEY WILL GIVE BACK MY HANDSET IN A WEEK BUT NOW ITS CROSSING A MONTH AND THEY GIVE ME NO STAND BY HANDSET KINDLY DO THE NEEDFUL FOR ME
OWAIS AHMED
([protected])

I Think SE should get worst phones award. We should give it to them. Cos their fone is used by service c enter more that customers..

Sony Ericsson — Non Availability of body cover of K550i -Mobile phone

The body cover of my mobile-k550i (Sony erricsson) damaged. and we are trying to find out the same last six months but unable to find the location from where it can be purchased. harvir singh,610/6,Jagriti Vihar, Meerut,U.P.India

Sir, my mobile set model number is W760i. now my mobile connector is required to change as it is not in working condition. but the service center technician is telling that if it will be changed then in future it will not be get any kind of service warranty for your mobile.

So my question is why it will be going to happens?? it was not my fault for the same. so pl provide me the balance 6 months warranty period for atleast technical problem.


thank you so much
c santhosh kumar
[protected]
[protected]@gmail.com

Sony Ericsson — delay of mobile repair

I had purchased a Sony Ericsson Mobile, Model :- Experia active ST17i
on 19/04/2012 from North India Top company(online Homeshop18)
But my mobile got damage due to technical problem as the LCD was completely Blank i.e. No Text or Picture were on displaying on the screen, so for that I had given my hand set to Service centre – The mobile care,C.G.Road, Ahmedabad at a complain no.SES[protected]for sony care) reference no.93342975 and job no.is 11583 Dt. 22/06/2012.

I visited several times at care centre but they are not responding properly and also can't say any thing about my mobile in the last 15 days.

As I'm a customer, I've not seen such type of Poor, Dumb, Lazy work and service by your Executive.

As the name of the so Big but sevice is very poor.

So, I shall be highly obliged if your please look into matter and delivered my mobile as soon as posible.

If you are not able to repair give me new handset or refund my money back.
Thanking You and expecting your earliest response on the matter.

Kalpesh Jaiswal
[protected]@yahoo.co.in
[protected]

My complaint has not been cared about till now and compalint no. is not alloted to me