[Resolved]  Sony Ericsson Mobile W580i — Delay in warrented service

Sony Ericsson W580i — Delay in service

Its been just 6 months since i bought this set(gray color). Since the first week itself i had problems with the key pad cracking but i was managing somehow. Now the left button on the top panel and the top button on the center dial has stopped working, and the side light also glows in different colors each. I contacted the service center at koramangala, bangalore but they are stalling me for almost a month now. Now when i ask they tell me that they have the parts for only the black colored handsets. And looking at the rest of the complaints here, i doubt if my problem will ever be solved. If i knew this is the service sony ericsson will be giving, then i wouldnt have gone for this in the first place. I am not going to suggest this company to anyone in the future now.

Sony Ericsson Mobile W580i — No response from service centre

To,

Sony Ericsson India,

I had purchaced a sony mobile no. w580i having IMEI no. [protected] on 06/04/2008 from Big Bazaar Inderlok Delhi.
My phone got dead on 29/08/2008 . I submit my mobile to sony authorized centre mamed CARIANO TELECOM PVT. LTD at Roop Nagar.They told me that you will get your mobile after two or three days.After three days they replied me that now phone is not dead but it's display will be changed, it will take another 3 to 4 days because the part is not available and they told me that part will be provided by okhla phase II service centre.
I called these persons after every 3 or 4th day but they are not responding well and repeat the same answer that parts are not available.I don't think okhla is much far away fom roop nagar.
New mobiles of same model are available in the market, but parts are not available.If sony is not capable of handling such type of defect issues, they should leave the market.

Sony Ericsson Mobile W580i — after taking picture it does not get stored. also all files vanished

after clicking view clips or album no file indication comes. previous pictures disapeared. picture taken cant get stored.

Sony Ericsson Mobile W580i — Very Poor product

I have purchased W580i of sony ericsson in Sept. 07 from The Mobile Store. Within a months time i have to replace the handsfree, data cable and 1 GB memory card. Beacuse of the complaints of poor network coverage they have asked me to replace my airtel sim card but of no use.Within a year (in warranty period) i have to go to their Okhla Service centre 5 times for one or the other problem spending Rs.200/- in per visit, one whole day to submit the handset and one day to collect it.

The company has changed the PCB twice (the main part of the handset) and formated every time with replacement of handsfree thrice and still i need to replace the handsfree (now out of warranty period) along with lot other software problems. Complaint in this context was sent to the customer care through email also, and they have accepted that the fault is in the handset, applied for replacement of the hanset also but of no use. Company refused to do so. I have purchased it for Rs. 12999/- and now i am getting re-sale Rs. 2000/- from same 'The Mobile Store'.

As a consumer i have really unterwent a toll by the service center, lost many manhours and done useless expenditure with no results.Now i am really upset with this Sony Ericsson W580i and suggest every consumer who wishes to opt for Sony Ericsson handset should nerver purchase. Not only this particular model but i think so no other models also else you will end up visiting service centers only.

Sony Ericsson Mobile W580i — Display issue...it's not displaying any thing

I bought sony erricson mobile in ShoperStop Hyderabad. After two months it started displaying some lines on the LCD screen and few days later it's not at all displaying any thing.

I took the mobile to a authorized sony erricson center (Kukatpally area, the worst authorized service center in the world). That stupid told me that it's water damaged I don't know how it happened and took 950.00

After few days the problem repeated again. But the guy who serviced it says that now the problem is with mother board and asking 2000.00 again.

Is there any way that I can complain about this.

Sony Ericsson Mobile W580i — service center delay and defective work

I bought soni ericson mobile set w580i last year on 16th august, n just last month only it stopped working ; it being still in the warranty period the service centre had accepted it for repair...the problem i'm facing is that its nearly 20 days n still the service centre hasn't told me the exact date when i'll get my mobile...n
the problem with it .. during these days i have suffered a lot...
the same problem was faced by my brother who bought mobile of same company ;his set had a major fault detected within week of purchase...when approached...to service center...they refused to exchange the set ;n returned it with some minor corrections; which soon showed up with a different fault...n from then on his mobile had been to service center 3 times within warranty period of 1 year n each time it took the center atleast 30-40 days to return...
each time with some or other defect...
warranty period of my set coming to an end..on 16th August 2009; n it's still with the service center ...
is there any way section or rule...which give me the right to take action against this service center...n demand a compensation..for their delay and defective repair.

Sony Ericsson Mobile W580i — DELAY IN PRODUCT REPLACEMENT

I purchased a sony ericsson mobile w580i in feb 2009. In june 2009 its handsfree was giving some problem, so I submitted the handsfree to sony service centre in Gurgaon at address:

Tele Gizmos,
Old Delhi-Gurgaon Road,
Sec-18,
T Point Opp. Airforce Station,
Gurgaon,
(Haryana)

It has been almost 2 months since then and yet the executive in the service centre says the components are not available. I don't know why it takes so long to replace a simple component.

Sony Ericsson — Regarding my mobile phone

I have purchased a new Sony Ericsson phone from planetm faridabad on 18/05/2009. At the time of i have also taken an extended warranty of one year. On 22nd september 2010 i have encountered a problem in my phone. the display was not working properly. On the same day i submitted my phone to planetm where they told me that your phone will be okay in 2-3 days. From that day till date i have not recieved my phone. whenever i asked them they use to told me the parts of your phone is not available.

i am fedup from the way through which the planetm deals its customer.

Sony Ericsson — Mobile Theft in Bus at Kandivali West

Hello Sir/Madam

Please help me for the my Mobile theft in Bus at Kandivali West. My Mobile brand is Sony Ericson and model No. C510. on dted. 25.02.2010 around 9.15 am

please let me on my mail ID: [protected]@hotmail.com

Thanks

Prakash Sandbhor

Sony Ericsson — regarding delay in returning my mobile

I submitted my mobile phone sony ericson T715 on 17 of January 2011 to sony ericson care center at 9C Gandhi Nagar opposite medical nursing home Jammu . The representatives told me that it will take atmost 1 month and the hand set will be returned back to me within 15-20 days. since today i have not been informed or contacted anyways . A few days back I went to the above mentioned address of sony ericson care center in jammu and found it to be closed . I inquired from a person who used to work there.He told me the office has been closed and about my handset he asked me to contact at [protected]. I logged a complaint there. But a proper solution was not given. Plz return my handset in proper condition as I have suffered a lot for it.
I dont want to go for legal action. I was given id of my mobile set as 89814619 by a customer care person. I hope You will take some action at your end
Thanks
Pawan Sharma
[protected]

Sony Ericsson Mobiles — delay in returning my mobile

i vikas kumar sharma from jaipur , submitted my mobile w20 on 09/10/12 (work order no is 10137) at accel center ,c scheme,jaipur . but till now they didi not return my mobile and there is no any proper feed back .so please take necessary action as soon as possible.
my no is [protected].