[Resolved]  Sony Ericsson — Worst service after sales

Sony Ericsson — Worst Experience Sony Ericsson

Hi,

With reference to above mentioned subject I would like to bring to the notice of all the consumers regarding the worst quality of Service Centres tha Sony ericsson holds in the city of Hyderabad.
I have W 300i phone - which has the problem of improper display screen. The person at Ameerpet Service Centre says please visit Secunderabad service centre.The person at secunderabad service centre says plugs and strips are to be replaced which are suppose to come from bangalore and may take 20 days. I asked him to take the phone and give me a receipt of the same which he denied saying that they will not keep things pending at their end. The service centre staff are least bothered about the concerns of customers. I have roamed all the day, wasted lot of time and transport charges as well but the result is nill. At last I have decided that I should never go for a Supplier who has got such poor customer service.

Sony should buy 100% of ericsson and get rid of the cheap bad name. I brought the x1 xperia from Greece and it doesent type Greek. So i have to send msgs in english!!!

also i cant get my money back!

Sony Ericsson — worst product and service

Hello

Sony Ericsson Mobile users its been said that lot of fraud products are available through out the world and specially in middle east, since the product is expensive duplicates are so much in market that the customers who have bought the products are in great loss and trouble, More over the service centre are not interested in servicing the products saying reasons that its tampered or miss used and reject in replacing or getting it repaired to. them even though it has WARRANTY .they also seems to be rude and not interested in look at the matter of the customers what they suffer with, the product seems to be expensive comparing to other mobiles and even the accessories like charger, Bluetooth, memory card etc which is not common is very expensive. The service centre take advantages of the buyers when they go to them for service the say a minimum of 50 US dollars charged what ever the condition may be its repaired or not. So these above complains are filed up day by day and its been published in many leading web sites and news papers too, so for more information visit the site below

http://www.complaintsboard.com/complaints/sony-ericsson-service-center-c14977.ht...⇄

https://www.consumercomplaints.in/complaints/sony-ericsson-c26292.html

http://www.icomplaints.in/company/sony-ericsson/2

https://www.consumercomplaints.in/complaints/tv-channel-e24-c264693.html

Sony Ericsson — very worst product and service

hi
everyone please make a note in future who ever going to buy Sony erricsson Mobiles and who use it, its a very bad experience what I had buying this stuff I request all the users and buys not to go for this stuff, I don’t like to comment all that here again as I had filed a complain already in the link which I give it here, please go to the link which is mentioned here to know more all about this company and products

http://www.complaintsboard.com/complaints/sony-ericsson-service-center-c14977.ht...⇄

https://www.consumercomplaints.in/complaints/sony-ericsson-c26292.html

http://www.icomplaints.in/company/sony-ericsson/2

http://www.icomplaints.in/i-am-not-satisfied-with-my-new-mobile-0723.html#commen...⇄

PLEASE PASS IT TO ALL

Sony Ericsson W205 Phone — Worst product and service.

Hi.
This is Ashish here. I purchased your cellphone W205 in 2009. Since I purchased the cell phone, I purchased a tension and problems from you. Since I purchased , I submitted 5 times to your service center.
I was troubled whole year but could not submitted due to some me needs of phone for whole year.
I knew that your service centers and customer care services are worst in the world. Really torturing and frustating service and response.
Last time I submitted, my phone screen was broken by your service center. My phone body was also completely changed and it was in worst condition. But due to my needs and recovered it from you but not satisfied. So rude behavior from you also troubles us. I sent a number of mails also to you but did not get response. I tried to contact to your customer care but no response.
I asked for replacement but your department to department game started and no response again.
Please help me if you can otherwise I am so hopeful for your response..
My mail id is ashish.[protected]@gmail.com

Sony Ericsson — Dead on arrival

Dear Sir/ Madam,

I am writing to inform you about the faulty mobile phone that I have purchased in your store.

I am Amit Kumar Pradhan, a regular customer of your company. On the 5th of October, I bought a brand Sony Erricsson Spiro 100i mobile. However, on the next day o[censored]sing it,i encountered with some of the bellow mentioned problems.

1.Automatically got restarted, and hang
2.Error message:message memory full
3.low batery back up

I was very surprised to discover such problems in a quite model.
Naturally, I took the mobile phone to the store to be replaced with a new one.They said lets reset the phone to factory setteing.it will resolv the issue. and eventually it did not help. then they said me to take the phone to service center as because it is just an issue of software update. Again to my surprise it was mother board issue n they asked for 5 working days to repair. after few argument with the phone supplier and the HOT Spot mobile shop, they primised me to give a new phone but they took 7 days and gave me the same phone ofcourse replacing with a new motherboard. Deliberately i did not object for receiving the same old phone. because my sole concern was that the mobile should work properly

Again after two days the issues reappeared, i took the phone to store. they again said it was a software issue. but as to my expectation it is the mother board issue again. Now they are asking for 5 more days.which i do not want to give.So far i did whatever was said to me very cordially and as a ideal customer.

In this regard, I insist on getting a refund of my full payment otherwise please contact me immediately on my number.
[protected]. or else i assume you are forcing me to file a complaint against your company shortly.




Yours faithfully,

Amit pradhan
[protected]
Secunderabad
ordernumber SE310AHY16402

I bought a new sony ericson mobile phone on 6th of june 2010 and after a month only i have been facing a problem of insert sim
I submitted my handset to the service centre and they had asked me to wait for a month i waited and after 3 months i have got my handset back
15 days it worked properly and after 15 days the same problem existed again i submitted my handset and they gave my handset back to me after 3 months
now my cell phone warranty is over and i m facing the same issue and they are not ready to claim the warranty on it
can anybody suggest what do i do
Regards
Abhinav

Dear Sir/Madam sony ericsion is very bad service.

I have purchased one x8 from Mobile Villa on 02/03/2011.

The IMEI no

Since then, The handset is giving me troubles of all kinds and have been to service center several times but the solution is still not in sight.

The dates and jobsheets nos are as under

SES09CN110401
SE309CNT10461 submitted on 1-8-2011 recieved back on[protected]
SE309CNT10570 submitted on[protected].

The problem still is far from repairs.

The touch screen stops working every now and then.

Reciever sound is not clear.

And to add to that, every time I call there customer support, they have a constant reply - Systems down cant take complaint.

No response from writing a mail to there customer support mailbox also.

Thanks. naseem ahmad [protected].

Sony Ericsson — Sony Ericsson is a Worst Product and Worst Service

Hi,

I bought a Sony Ericson W20, Xylo mobile at Anjul Impex. There is a display problem after 5months. I have taken to a Sony service center at Nellore, They charged 1000 rupees and Still the same problem persists. The service center at Ghaziabad also irresponsible. What should I do.
A humble request to Sony Ericson, Don't cheat people for money, being such a bing brand/Organisation. It's a shame on your part. I also bought one more W1001 at Chirala. It also has the same display problem.

Regards,
Pavan