Sony Ericsson W580i — Unsatisfactory Service by Sony Ericssion Service Centre | |
Allegation- Unsatisfactory Service by Sony Ericssion Service Centre (Technocare Lajpat Nagar) I bought my mobile model Sony Ericssion W580i from The Mobile Store on 11/1/2009. After nearly 4 Months on 24/4/2009 the noticed the headphones were not working properly due to a problem with headphone connector of the handset. Being in the warrantee period I approached the Sony Ericssion Service Centre (Lajpat Nagar). I submitted my mobile on 24/4/2009. The phone was repired and returned to me the next day i.e. on 25/4/2009. But the same problem occurred two weeks later, and I again submitted the phone on 8/5/2009. And when I retrieved my phone on 12/5/2009 I noticed a problem with the speaker. Even more, the phone completely shutoff the on same evening. From a small problem with headphone the mishandling by the people of the Service Centre had led to my phone being completely dead. Again, the next day, I took the phone to the Service Centre, that was on 13/5/2009, since then it has been a very negligent approach by the people of the Service Centre. Even after repeated visits and calls they keep forwarding the date of return bringing up new excuses. It is now nearing a month since I have been putting up with the incompetent and slack behavior. It seems they are not serious toward their customer’s grievances. I request you to kindly help me in getting my hand set repaired or replaced if it is not possible to repair this faulty set . Thanking you. Yours sincerely Complaint ID :- SCO[protected] Receiving date and time :[protected] Sarthak Srivastav Model no. W580I 9/731 Lodhi Colony IMEI NUMBER [protected] New Delhi -110003 Was this information helpful? | |
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Sony Ericsson W580i — Internet not activate by using AIRCEL thrills
i have used Sony ercission W 580 I Mobile with SIM card provided in Aircel, now i am interest to browse with Aircel.alreay we complete all the procedures in aircel, but we could not access
plz send the procedures for accesing the internet through aircel
Hello Everyone,
My Sony Ericsson Handset (W850i) had just been stolen away while i was travelling by train.
Considering the security and misusage of the phone, i have immediately blocked the Sim card.
But can anybody tell me the procedure to block the phone through IMEI no. or something??
So that it will be completely of no further use.
Or plz. tell me if there is any other way..!
Thanks,
Mayur K
My Sony Ericsson Handset (W850i) had just been stolen away while i was travelling by train.
Considering the security and misusage of the phone, i have immediately blocked the Sim card.
But can anybody tell me the procedure to block the phone through IMEI no. or something??
So that it will be completely of no further use.
Or plz. tell me if there is any other way..!
Thanks,
Mayur K
my handset is w580i and it is not working as it should have work !
always have some problem with it day after day !
sometimes it does't charge, sometime it does't sound...
i am just fed up of this set and just going to throw it !
always have some problem with it day after day !
sometimes it does't charge, sometime it does't sound...
i am just fed up of this set and just going to throw it !
my camera of w580i is not working properly its showing some problem tell me the service center near mohali punjab
i have w580i after 2 months one side handfree was not working and wat a poor service centre .. no body help me
[censored] offff
[censored] offff
Sony Ericsson W580i — Mishandling of Handset
I purchased a Sony Ericson W580i phone (black body) from reliance digital outlet in Shipra mall, Noida.The phone's screen went wrong in between the warrantee period itself. I went to a Sony Ericson service center in Ghaziabad, and handed over my phone to them. They agreed to repair my phone.
When I demanded my phone on the due date, they said that the phone isn’t been dispatched form Chennai and its been sent there to get repaired.
And they demanded more time from me, I was repeatedly been fooled by their extended due dates.
It was months and I was not able to get my phone back. Finally, once when I called they said that your set is ready and u can collect it now... But when i went there they presented a tampered set in silver color whose buttons were cracked and screen was scratched, they explained that the set's body has been exchanged by mistake but the phone is yours and you should accept it. I repeatedly denied their fact as even the IMEI number of the phone was changed.
Then, I contacted Sony Ericson through Web and complained.
Shortly my complaint was answered through emails as well as through telephone.
I demanded a new handset from the company as my set was quite new and didn’t had even a scratch on it .They said that its not possible for them , they can only change the body of my cell phone with new one .
Unwillingly, I agreed thinking that something is better than nothing and I was tired of the constant trauma I had to face in this run.
When I went there to have my phone with the new body, they gave me a phone with cracked black body that too scratched .I was not at all satisfied with Sony Ericson's service and didn’t accepted the phone .Then I was not in a mental condition to fight back and get back what I deserve because of many family difficulties and financial difficulties I had to face and was not at all ready for being harassed and being fooled again
It’s been almost a year.
Now, it’s my question to everyone. Is there anything I can do after such a long period of time?
Sony Ericsson — Dissatisfactory Service
Dear SirI had submitted my mobile handset for repairy on Sep 18th 2010. The mobile was purchased on Jan 17th 2010 and hence is in warranty period.
The mobile had got a fault that there was not text in/ picture in display.
I submitted the mobile the CCOM Service Center Eternity Mall Thane.
Work Order# SE310CS116902
I am not getting satisfactory service from the service center and every time I call up to enquire about the mobile, I am informed that it is still not repaired.
Upon their advice, I also logged a complaint through sony ericsson help desk around Nov 1st 2010, but to of no avail. I am following up with the help desk and every week I am given a response that the mobile is still under repairy.
My Complaint# 88749908
I am disappointed with the kind of service I am being getting and am facing lot of inconvenience and have lost trust in them.
Request your help in this matter.
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Sony Ericsson — handset w580i
they took my handset in month of february nd they are not telling me the status of my handset...they r nt returning my handset so can some body tell me the site where i can file complint against this ...