[Resolved]  Standard Chartered Bank — Removal of name from CIBIL defaulters list

i had a credit card account with standard charted bank. i had closed my account with the bank.. they had given me a settlement letter also. i was been told thats settlement letter means closure of my account with standard chartered bank. and now they have put me in defaulters list. when i ask them abt the same, they say my account is not closed and i need to make a payment. and closure letter is different and account settlement letter is different.. and they ask me for proof when was it told that settlement and closer were the same. where i was never given any proof and told that all the calls were recorded and i need not worry. who do i complain now. Please help me to get out of this problem.. i have been fooled badly by the bank.
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Aug 14, 2020
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I too suffered like this and going to file a case in the Consumer Court
I cancelled my standard chartered card, 8 years back and there is no transactions from then and facing problem still I have to pay 12, 701 rs and they put my name in CIBIL defaulters list
i fully agree with the complaint in this way they are using the cibil report in a wrong way with the people wo have no dues towards the bank.pls get united for throwing this types of banks out of the market.infact we should others discourage to deal with this type of banks
I completely agree to this. I was holding an SCB card. I had gone for settlement by paying 8, 300/- instead of 11, 000/-. Later I came to know that they had put my name in the defaulters list. When I called back they said that since I had opted for settlement that occured in a 3000/- loss to the bank and so they had done that. But when I was going for the settlement no one informed that they will be doing like this.
Now if i call up the customer service, they speak very rudely. They are saying that I need to pay back that 3000/- and then follow up with bank and CIBIL to get the name removed.
Please tell me if theres any other way as the above process will take much time.
Please reply at [protected]@yahoo.co.in.
Thanks.
They are unscruplous persons. They are habituated doing this. Fight tooth and nail and get your name removed from the defaulters list. Complain to RBI Ombudsman.

All the very best.
i agree tht i had done a big misstake by taking the hdfc cerdit card.n useing it badly.bt nw hdfc bank is haveing very rudely.they have take 28, 000rs frm my salary in this 2month wat i have earn.nothing in my hand i wnt to inprove my cerdit report.plz tell me hw can i do it...
Really Standard Chartered Bank sucks !! They have got good medium to swindle the money from customers. Same happened with me too. I applied for a car loan with HDFC but they rejected it saying that my fathers name is in CIBIL defaulters list. I discussed this issue with my father, and came to know that settlement was done about a year ago, and yet they have put his name into defaulters list. So in a nutshell customer is considered a Fool by the CIBIL members (like SCB, HDFC etc) and they are really exploiting their customers. Some action should be taken.

Also please note ::: If you are also facing such kind of issue and you want a loan, you can opt out for the banks which are not members of CIBIL (like Barclays from which I got my loan when HDFC and SCB rejected it). For full list of CIBIL members you can look out theirs site (cibil.com)
i also faced problem with standard chartered, these banks are nothing they claims to be maintaning high standard of working ... and charges are exorbitant but when comes to standard of working they are zero.. they have not appointed high level of professionals.. they dont know the working of the system... I CALLED UP CUSTOMER MANY TIMES but it was waste... although i cant explain my grivances due to personal reasons... but standard chartered is the lowest working of bank.
Another legal angle is that, whenever such policies are introduced by the government then there is an inception period during which the govt. carries the responsibility to educate the citizens. Recall that before making Smoking in public places an offence, there was large scale campaigning by the govt agencies (in New Delhi). Now, Cibil was introduced in 2007 (if I remember correctly). Now when I have applied for a loan the lenders (banks and NBFCs) are saying that I had a settlement done in 2005, hence they cannot lend me. The question is before CIBIL, there was no significant difference between Settlement Letter and No Dues Letter. The settlements done on or before the date of inception date of CIBIL should not be considered for making defaulters list. I believe we should at least unite to fight for this anomaly in the policy implementation by approaching RBI Ombudsman/ Finance Ministry.
hi,
i am sujit saha add-on card holder, my mum had primary card holde, she have defolder listed but i am not
any bank or private bank defolter why my name is defult list cibil, what do i ??

plz tell me any one.

thanx.

s.saha
I agree with this. I'm facing a similar kind of problem. I had applied for car loan and it got rejected due to CIBIL listing and this is the cause of having the stupid Standard Chartered credit card.
The phone banking response is so bad they speak rudely. They don't solve the issue instead they want us to do the settlement done by paying the amount only they don't suggest anything else.
If any of you have been able to resolve this problem please help me as well.
[protected]@yahoo.co.in

libya — Standard charters bad bank

Standard charters bank Ghana is one of the dirty administration in the world as the scammers using there official information as well as documents and they don't care although the police had been informed and the minister of the financial and economical of Ghana but also they don't care I see that they are involved with the scammers MICHEAL KWAMIE
I have send to them the phone no of the scammers and add and all details as well as the receiver of my money sent through western union and money gram but no result
So I advice every bank DONOT DEAL WITH THIS BANK and I challenge any responsible in this bank if he can stop these scammers and keep the dignity clean of this bank
REGARDS

Standard Chartered Bank — settlement of account:SCB card

with above mentioned settlement refering to SCB Card A/c No [protected] I wish to inform you that after settling all dues as per your letter dated 19th march 2002, you have not closed my account with cibil. I request you to do the needful in this regard.

dont know — list of defaulter

i am shocking to know that my name is listed in defaulter list.
please specify me which financial dues i have.
Even i am sufferring the same with Standard Chartered Bank.
Standard chartered bank ki maa_ki_choot.
A similar case as happened with me and I think the bank is wrong on its part. Basically the bank officials are not fully aware of the procedure and want to prove that they are always right.

If any person settles his account with the bank, then the bank should remove the name from default list in 15 days.
I have had a serious problem dealing with Standard Chartered Bank.
I had their credit card for 8 years from 1998 to October 2006. I cleared all my dues in October 2006, paying Rs 22019/- (for pre-closure of a loan on card, no other dues existed ) and so there was the next statement saying no dues.

I had requested for closure of account and cancellation of the card and they had agreed.

However, I started receiving calls from those guys next year (in 2007) saying I had dues.
It turned out that there were no dues at all, but they had renewed the supplementary card at a charge of Rs 600. Then they deducted Rs 600 from the closed loan account and re-opened my loan account without any information!
As a result, my loan account reopened and it added Rs 500 per month for default.
The "recovery agents" called and talked very rudely again and again and I explained to them the whole thing. But they still disagreed and told me I owed something to the bank.

The customer is helpless in such a situation, they can anyway put your name in CIBIL on false charges.

I am waiting for divine justice to show on Standard Chartered Bank.
Hi all,

Samething i am facing, actually i had taken a loan on credit card and 3 emis were missed and one agent came to me and he told me to 10000 and it will be settled actual amount with interest 22000, so I paid 10000 and he had sent the Settlement letter.

Here the main they are not updating the details with CIBIL that he had settled the amount, instead of that they are telling the CIBIL that so and so amount is still remaining. This causing a lot of problems. SCB people are telling that if you pay the total amount then that will be cleared at CIBIL.

Because when we apply for any loan its getting rejected.

Please let us find the Solution for this without paying the money is there any solution.

Please give an idea, we all fight together.

Thanks,
Chandramohan

Standard Chartered Bank — Regarding setlement amount after 3 years

Dear Sir
I was having Gold card of Standard Chartered Bank in 2006,and the card was surrendred and closed in 2006 ,for witch the Bank issued us confirmation letter on account of cancillation of Credit Card and settlement of amount,now after 3 years the Bank calls are coming for settlement of accounts.The letter given by Bank is not traceable due to laps of 3 years,even I am not remembering the credit card number,why the Bank not updated the settlement amount,and calling and harreshing us after 3 years when I am unable to findout the record given by Bank.
Please intract with the Bank for this unjustified act.
C.S.Sinha
2.12.2009

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