[Resolved] State Bank of India — ACCOUNT DEBITED TWICE FOR THE SAME ONLINE TRANSACTION THROUGH DEBIT CARD | |||
Sir, 1. I hereby brought to your notice that on 19 Nov 12 at 2226 hrs I have booked online E-Ticket (PNR [protected] & Transaction ID [protected]) using my IRCTC Login ID and the payment was made through my SBI Debit card Sl No[protected] issued against my account No. [protected] 2. The transaction amount is Rs 1097/- Whereas, the amount is debited twice from my account for same transaction on 20 Nov 12. The total dispensed amount is Rs 1097+1097= Rs 2194. Further, I am not in the possession of Txn Id/UTR No. & ATM Id as the txn was made online. 3. It is requested to credit back the excess amount debited to my account Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir,
Presently, I am residing at Singapore. I am having the NRE account ([protected]) in SBI, Oddanchatram Branch (09588). I request the concerned branch to Issue an International Debit Card (SBI Gold International Debit Card), regarding this Issue, I contacted the local LHO Chennai as well Chairman office, they generated the card for my name and account and dispatched to some one else (The card having name and account number is mine and rest of the details are someone else). Regarding this issue, I went to concerned branch office and explained them, they accept and agreed me to block that fraudent card and issue the new card. After getting the assurance, I left India. Now, I contacted for the same, they are telling you should accept the card...So, kindly help me in this regard...
I was so tired to send replies to the officials, still, they are not able to understand my problem and I never seen such a work service providing bank in my life...
Presently, I am residing at Singapore. I am having the NRE account ([protected]) in SBI, Oddanchatram Branch (09588). I request the concerned branch to Issue an International Debit Card (SBI Gold International Debit Card), regarding this Issue, I contacted the local LHO Chennai as well Chairman office, they generated the card for my name and account and dispatched to some one else (The card having name and account number is mine and rest of the details are someone else). Regarding this issue, I went to concerned branch office and explained them, they accept and agreed me to block that fraudent card and issue the new card. After getting the assurance, I left India. Now, I contacted for the same, they are telling you should accept the card...So, kindly help me in this regard...
I was so tired to send replies to the officials, still, they are not able to understand my problem and I never seen such a work service providing bank in my life...
Sir,
With respect I humble request that My SBi account No. [protected] in the name of Rollen Ezung CIF No. [protected]. Address Kedime colony Jalukie Town Peren : Nagaland Branch Code SBI0006482 deducted Thrice in online Airtel Digital Dish TV recharge of A sum Rs.500/- (thrice 1500/-) through Google pay platform and it even shown as failed but deducted twice more.
Airtel Digital Dish TV ID No. [protected]-001 register mobile no. [protected] in the name of Rollen .
Therefore kindly look into the matter.
I have attached the screenshot. Please do it at the earliest.
Thank you sir
![]()
![]()
With respect I humble request that My SBi account No. [protected] in the name of Rollen Ezung CIF No. [protected]. Address Kedime colony Jalukie Town Peren : Nagaland Branch Code SBI0006482 deducted Thrice in online Airtel Digital Dish TV recharge of A sum Rs.500/- (thrice 1500/-) through Google pay platform and it even shown as failed but deducted twice more.
Airtel Digital Dish TV ID No. [protected]-001 register mobile no. [protected] in the name of Rollen .
Therefore kindly look into the matter.
I have attached the screenshot. Please do it at the earliest.
Thank you sir
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
27%
Complaints
27854
Pending
0
Resolved
7386
![State Bank of India [SBI] Phone](/img/bn/phone.svg "State Bank of India [SBI] Phone"){kind=small}
![State Bank of India [SBI] Website](/img/bn/www.svg "State Bank of India [SBI] Website"){kind=small}
![State Bank of India [SBI] Address](/img/bn/location.svg "State Bank of India [SBI] Address"){kind=small}
SBI — Account Debited Twice
My salary account is with you for last 2 and half years. I tried to make a payment by my Gold Visa Debit Card on Dec 16,2009, amount Rs 978.00, which got rejected twice. But it was debited twice .I got one credit back but the second debit has never been credited to my account.That amount is pending with you .I request you to pls look into the matter and help me get my Rs 978 back.
Details : Account no .[protected].(Saving acc)