State Bank of India [SBI] Complaints & Reviews

dear sir
sbicard no [protected]

i have paid my bill and surrenderd my card 2 yrs back but after login my account show an overdues .kindly clarify about the overdues.

hello
I shifted from lucknow to pondicherry, i have my ppf account in lucknow main branch.is it possible to deposit money to my account here in pondicherry or online

On 1st July09, i have used my ATM card atSBI ATM BH market, Shalimar Bagh but found in operative.I went to ATM of SBI Block AT Shalimar Bagh branch and withdrawn Rs3000/=. Some customers were facing problems in this ATM machine.
On 3rd July09, I have operated my ATM card at ATM of State Bank Of Hyderbad to get mini statement
I was shocked to note that three transactions of WDL amount Rs.3000/= has been mentioned whereas i have received only Rs3000/=
My saving account details are given below;
name Anand Ramesh Kumar/ Asha anand
S A/c No. [protected]
Branch- SBI Vasant Kunj New Delhi
Please help me as I have very limited resources in view of retirement.

Hi,
I am having SBI credit card. At the time of subsription, the commercial team person clearly mentioned that it's free card without any maintenance charges. But after two three month, SBI have sent me a statement having annual maintenance charges included. I am really shocked that bank like SBI can do this type of cheating business. I want to go for legal action. Pl suggest.

Thanks and regards,
Sudhir Dahake

R/SIR,

I had used my sbi debit cum atm card to withdraw rs 8000 from union bank of india atm at tinplate jamshedpur jharkhand whose atm ID is NJAM[protected] on 1st july 2009 at 20:51.As per receipt given transaction declined 072 unable to process and record no. 7069 and cash was not delivered. But later on I came to know from sbi atm statement that my account is debited by rs 8000.Please arrange for correction and reambursement of my money.
BHUSHAN KUMAR SHARMA
S/A NO.[protected]
CARD NO[protected]

Sir,

Today Morning 04.07.09 at 05:16AM I used My SBI Account ATM Card in ur ATM ID S1AN[protected]Place-Amausi Airport, Lucknow) for withdrawl Amt. Rs. 4, 500.00 But ATM was unable to withdrawl Cash & also debit my Ac & give me slip. I Just told about it to a Balrampur Security Gaurd's Mr. Lakhan Singh Yadav who is working there. He told me about ATM Incharge Mr.Manish Kant([protected]) & Mr.Prahlad Tipathi([protected]). Then I send SMS both of them, then Mr.Manish Kant Repplied me that I have to written complain to my SBI branch where my Account is open. But right now I m Unable to reach my Bank due to distance 700Km., after Three days I will complain to my Bank, But pls sir after doing ur process plsss Amt. 4, 500.00 credit in my SBI Account. Details are- Name-Poja Rani Singh, SBI Account No.[protected]Branch-Padrauna, Distt.-Kushinagar, Gorakhpur), ATM Card No.[protected]. Thanks.



Smt. Poja Rani Singh

Mob. : [protected]

Dear Sir,
SBI, St.John Road Branch, secunderabad(Hyderabad ) managerial staff are very uncooperative and arrogant towards its customers.

The Problem is ATM placed at that branch is malfunctioning and my co-brother from Kolkata who had visited hyderabad in May had this harrowing experience in swiping his Debit ATM Card (SBI Debit Card NO:[protected] and (SBI AC Number [protected] in the name of Kuharon Mukhopadhyay)for Rs.7000/-on 28th May 2009 at that branch(St.John Road Branch, Secunderabad).

The said amount of Rs.7000/- was not received due to the ATM malfunction but debted to his account.

Since then we have been sending our representatives to request the Branch to reverse the entry but to NO AVAIL. The Branch manager and the cashier and the ATM officer(Mrs Jhansi) have bluntly and very arrogantly refused to cooperate and asked us to complain at any level. Till now she is consistent in her reply to say that it will take its own time and we need not disturb her. She is overloaded with work and cannot concentrate on this matter. The lady keeps shouting at us saying go and talk to Kolkata branch, its not our Problem. My Co Brother is unable to come to hyderabad and sought my intervention because the SBI batanagar Branch clearly said that the amount has to be reversed from SBI St.John Road Branch. We are really caught in this quagmire.

In the days of Modernsation and advancement the representative of the biggest and the Largest bank SBI is giving ambiguous reply, is really pathetic.
We do not know how long it will take for the branch to reverse this entry. .In the absence of any firm date, we are terribly aggrieved about this matter. Hope people at the right quarters will listen to our appeal.
God bless!!!
abhijit bhattacharjee
[protected]

Dear Sir,
I would like to state that from my saving account No.[protected],
I tried to withdraw Rs. 5000/- from ICICI ATM [ S1CW2847 ], Pune on 01/07/2009.
I got “TRANSACTION DECLINED”, "UNABLE TO PROCESS", "TXN NO: 4084" slip.

As, I was urgent need of cash I went to SBI ATM [ S1AC00045444 ],
Pune and again tried to withdraw Rs. 5000/-. Here, also I got
"SORRY UNABLE TO PROCESS", TXN NO. 6053.

I surprised when I seen online that out of two transaction denials
one had been reversed with entries "COR CSH WDL" and other was shown
as withdrawal. Hence, finally, my cash balance was less by Rs. 5000/-.

In the same day I talk to HELPLINE [protected], he said that
within 24 Hrs the amount will credited in your account. However, its still not
credited to my account.

Hence, I would like to request you that please credit the amount
back to my saving account as soon as possible.

Truly,
-S.K. Sahay
Saving A/C No.[protected]
BITS-Pilani, Boa Campus
Goa

Dear Sir,

By way of introduction, my name is Raman and I am holding a savings account (A/c# [protected]) with one of your branch located at (Rozka Meo, Gurgaon, Haryana. ).

I would like to inform you vide this letter that I had tried to withdraw Rs. 500 on May 9, 2009 from one of Coorporation ATM counter located at (Near Sohna, Gurgaon) but while doing the transaction, There server faced some technical problem and it came under break-down. Due to this technical failure, I could not receive the cash but it was debited from my account.

I have made several complaints to SBI but till date I have not received my money back. I would therefore request you to kindly look into this matter urgently and to take necessary actions to settle my account ASAP.

Thanks in advance for all your help.

Best regards,

Raman
Amtek Auto Ltd
16, Rozka meo
Gurgaon, HARYANA

Mobile: [protected]

I WAS USING SBI CREDIT CARD DURING THE YEAR[protected]. MADE SOME PURCHASES. THERE WAS DELAY IN MAKING THE PAYMENTS. LATER AS I GOT RETIRED, I STOPPED USING THE CARD. I WAS NOT AWARE WHETHER THERE WAS SOME AMOUNT STILL THERE TO BE PAID. SUDDENLY, AFTER 2 1/2 YEAR I GOT LETTER FROM SBI, STATING THE TOTAL OUTSTANDING WORTH OVER RS. 117, 000 ODD RUPEES. BUT TO SETTLE BEFORE 1ST JUNE THE AMOUNT WAS RS. 11, 500/-. I WROTE TO THEM ON 23RD MAY, 2009 STATING THAT I WANT TO SETTLE THE AMOUNT IF IT IS UNPAID FROM MY SIDE, BUT GIVE ME SOME DISCOUNT AND TIME PERIOD AS I AM RETIRED LADY STAYING WITH MY RETIRED HUSBAND AND BOTH O[censored]S ARE OVER 65 YEARS AGE, AND CAN'T PAY THIS FULL AMOUNT IN ONE STROKE AS THE PENSION WHICH I GOT IS VERY LESS AND THERE IS NO ONE TO LOOK AFTER US.

TO MY SURPRISE, NO ONE IS BOTHERED TO REPLY EVEN AFTER I HAVE REMINDED THEM SEVERAL TIMES.

Thank you for writing to SBI Cards.

This is with reference to your communication dated May 23 2009 3:40PM .

Settlement Related: We have taken note of your request, and would like to assure you that the same is under consideration. We would be intimating you shortly on the status of the same.


Should you have any further queries on your SBI card account, would request you to reply at feedback.[protected]@ge.com using the same subject line or please contact our helpline at 39020202 or [protected] (only for MTNL and BSNL users). Our customer service Representatives on the Helpline will now be available between 8 am and 8 pm, Monday to Saturday. To access information between 8 pm and 8 am or Sundays regarding your outstanding Balance, Available credit and cash limits, payments made, billed and unbilled transactions, to request for a Duplicate statement/ATM PIN or to block a lost card, please use the IVR service at the same Helpline numbers.


If you are not satisfied with the response, you can write in to AVP, Customer Service, head.[protected]@ge.com using the same subject line. You will receive a response within 3 working days.

Yours sincerely,
Ranjith- Customer Service

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-----Original Message-----
From: dinesh kanojia ([protected]@yahoo.com)
Date: Saturday, May 23, 2009 03:32 PM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: settlement


FROM,

KUNDA PARKER

SONA CO-OP.HSG. SOC.

FLAT NO. 5, ADKE NAGAR

DEOLALI CAMP, NASIK



TO,

MANAGER – CUSTOMER SERVICES

SBI CARDS PAYMENTS SERVICES PVT. LTD.

DLF INFINITY TOWERS, TOWER “C”

12TH FLOOR, BLOCK 2, BLDG. 3, DLF CYBER CITY

GURGAON : 122002.



Dear Sir,



Thank you very much for your letter for settlement of a/c against my credit card No. [protected]



Sir, I want to clear the dues, but as I’m a retired lady staying with my retired husband. The only source of income is pension. We both are of 65 years of age and staying alone. My intension is to clear the dues, but if you can reduce to amount to Rs. 6000/- and allow us to settle the payment in 4 equal installment, this will be a great help from your side. This is because our pension is very less and we can’t settle the account in one or two installment.



Your kind co-operation in the matter will highly be appreciated.

Thanking you

Yours faithfully

Kunda Parker

My acccount is in SBI INS Chilka branch code-7488.On 10 March 2009, I was making a transaction of 2000 Rs from the ATM of station road Ara branch code-1213.I didn't get cash but account shows debit of 2000 Rs.I have sent complaint to SBI INS Chilka branch code-7488 and SBI station road Ara branch code-1213, SBI coustmer care Bhubneswar.But they are not taking any action to credit of amount in my account.

I, priyam dawn, holder of sbi savings account[protected], withdrew rupees 5000 from axis bank atm(vivekananda college more, burdwan, west bengal) using my sbi atm card on 01/07/09.
but the same has been debited twice.
i want promt settelement of my dispute...

Sir/Madam,

My aunt received her SBI atm card in 2006 for her account maintained in new washermanpet branch. She doesn't know that she has to receive the pin number for the same. Today she went along with me to the branch to get the same and was informed that the card has been expired and need to contact customer care. When contacted the same they told me that the atm card issued is a call urgent life time card and needs no blocking. They also told me to request for a new pin at the branch. I came to the branch at 1.25pm to the branch and waiting till 3pm and above to get attended. I find in this state bank of india branch a very poor customer service and also a very pathetic response to the customer from the staff. Still in the bank now.

Dear Manager,

I tried to make an ATM transaction from AXIS Bank ATM in Dwarka Sector 5 and later from HDFC Bank Dwarka Sector 5. However I did not get any cash nor did I receive any transaction slip. After getting no amount dispensation I checked my balance through tele banking and found that I have been debited an amount of Rs 10000 from my account. I immediately complained to SBI helpline and they advised me to change my PIN and exhaust the maximum withdrawal limit for the day. The only proof that I have of this withdrawal is shown below in the account summary ( shown overleaf) which I downloaded from net against the entry 842 S1 AC 278 (third last from the bottom). May I request you to check for this erroneous debit and refund the amount to my acct at the earliest possible time frame.

R/s,
I had taken SBI credit card in year 2002-3.On the assuarace of "You do not have to pay processing fees" in first year. To try it I withdraw Rs.500 twice and uses this credit card for purchase of vaccume cleaner .After purchse I have made payment of the same amount to SBI credit card. Later on I obseve processing fees on my A/c statement regularely. I tried hard to contact to SBI credit card contact person at main brach in Nashik. But unable to meet. Then I ringed on the given nos. but unable to contact. Later on after every 2 months I received phone when I may be in meeting or busy with my work. Later on I setteled this A/c by paying Rs.2500/-(Appro.) with cheque of Bank of Maharastra .with concern to SBI credit card Pune office. which settelment letter tracer no.Punnagnsk[protected] its original copy is with me.
Now till last month still I received some calls from SBI credit card may be from Delhi and asking about setteling my A/c.
I get totaly frusted and disturbed with all this .Plz. help me and guide me what to do? if I want to terminate this matter.
I[censored] want documents details I can attached it in next mail.

Thanking U.

with regards

This has reference to Control Number 39, 77, 13, 314. As per the Full and final settlement with the SBI CARDS on 12/05/2007 for Card number [protected], there is no amount due with the SBI CARD against the above-mentioned Credit card. However, this information is still not updated on the CIBIL which is creating immense difficuly with regard to my financial transactions and dealing. Please update the same information at the earliest.
CONSUMER NAME : PRATIK MUKHERJEE
DATE OF BIRTH : 31/08/1971
ADDRESS: MUKHERJEE VILLA, Z3 PANCHASAYAR, KOLKATA 700094

Its almost 3 months back story. I had apporached SBI for home loan in Bandra Kurla Complex. In initial meeting I was told of certain formalities like pre apporval of loans. The application form was not available with the officer. Then officer assured to send the info on email. I awaited the email but it never came, no phone call was made from sbi side for follow-up. When I call-up the officer, now the requirements were changed asking that you to first do the agreement then submit papers for loan approval. Now I felt it was very risky. Then I decided to go from branch level. I approached Borivali branch (home loan section). He bluntly refused me the loan because my building was not having OC. My building was having 4 wings out of 3 had OC & balance were I have taken flat is without OC. Then I decided to go with HDFC, I have received the loan amount also & ther approach to help customers is fabulous. Meanwhile PNB senior manager met me once & discussed about this issue of OC. He told nationalise banks give loan on Completion Certificate also its not that OC is mandatory.

Why I approached SBI because it was nationalise bank & number one bank in India. But its really very dissappointing experience. I am always well wisher of SBI. Please be modern & respect customers. I request you to look into this matter.

Dear Sir,

My ATM cum Debit Card No.[protected] valid from March'2007 of SBI JATNI (ORISSA) Br.Code-2071 Account No.[protected] password has been blocked for no reasons. Kindly restore the same, enabling me to make transactions. My e-mail id is [protected]@yahoo.com and my Mobile No.[protected]. Kindly do the needful at the earliest.

Jayakrishna Pattnaik

Dear Sir,

I wish to bring to your notice, that when i withdrawn from Canara Bank ATM at
Double road Big Bazar (BMTC SANTHI NAGAR) Bangalore transaction slip showing
withdrawal of Rs.1000/- but actually amount has not come from machine.
Please look into the matter and credit the same amt to my account.

Details giving as under:

SBI CARD NO:[protected]

Date : 30.06.09
Time: 19:09
Station ID : 08883045
Record No: 3812
Withdrawal Amt: Rs.1000/-
Savings
Transaction Declined : 072


Regards,

Pavan Kumar.V
Mob No:[protected]
[protected]

From.
Biju David
43 Alipura, Near Gun Factory
Udaipur Dist, Udaipur, Rajasthan state
Ph.[protected]
To.
Consumer complaint forum
Sub: Account debited but cash not received using SBI ATM

Respected Sir,
I am Biju David I have an account in IOB udaipur branch. I tried to withdraw 3000 rupees two times from SBI ATM but I didn’t get money from above ATM . Total amount of 6000 rupees debited from my account. I already submit two Application on 07 /04/2009 and 02/06/09(complaint) above ATM Branch office. (My SBI complaint no. 2665206) There is no response about my complaint. It is too much later up to three months. I given my details of transaction below . We are a middle class family so 6000 Rs. is a big amount for me. So kindly take good action and clear my account immediately.
Name Biju David Mob. [protected]
Account No. 10814 IOB Udaipur Branch
Date of transaction 03/04/2009
Card Number [protected]
Amount of transaction 3000 Rs. Two times
Disputed Amount 6000 Rupees
Transaction Number[protected]
ATM ID S1AN00788901
SBI Branch Code Udaipur City Branch 7889

These details I get from above SBI Branch
So kindly amount of 6000 rupees recredit to my IOB saving account
Thanking you
Yours faithfully
Biju David