State Bank of India [SBI] Complaints & Reviews

SBI Bangalore approached me 2 years back to offer a Credit card and i applied for it.
I havn't received the card for 2 months, but i received a statement.
Then i followed up with SBI customer care, they said that i don't have to bother as i did not receive the card.
Without my concern, SBI linked the card to insurance policy and auto-debit is happening since than. I have mailed and followed up to cancel the card, but there was no response...

I have replied to the customer care Email ID regarding this and there was no response.

One fine day after 1 year, SBI called up to pay the money. I blasted them left and right and they started to convince me to pay at least half of the amount. I denied.

Its been over 2 years and i still receive E-Statements from SBI without a Credit Card. The .pdf attachment in the E-Statement is password protected and the password is 16 Digits on the SBI Credit Card.

I don't want the Credit Card and I dont want to clear the credit and i havn't used the benefit. Pls do the needful.

MY SAVING A/C NO. IS [protected] AT JWALA HERI BRANCH .CHANDNI CHOWK BRANCH OF SBI HAS TO PAY MY PENSION AS PER GOVT LETTER OF 14 0CT 08.JWALA HERI BRANCH AND I HAVE WRITTEN SEVERAL LETTERS TO THEM.THERE RECIPT NOS.ARE 2637OF3/3./09, 2978OF6/3/09 AND4471 OF20/3/09. MY PENSION SHOULD BE 23303 AGAINST 17323 BEING PAID TO ME

Mr. Ajay Bharti,
Assistant Vice President - Customer Services
Sir,
While going thro' card statement for the month of May'02 (due on 02.06.2009), I was shocked to know that annual fee of Rs. 750/- is charged. Not only this a sum of Rs. 842/- and Rs. 750/- is also charged in June'2007 and June'2008 statement. When speaking to your customer care executive I was rudely replied that even the annual fee was charged wrongly during 2007 and 2008, it will not be reversed as I was not noticed the same during that period.
I am maintaining your card since 2006 and had all faith of fair dealing but this act by a group like GE with brand name of SBI Card is very surprising. As it is of no use to call your customer care executive, I am writing to you. The following points is for your consideration :-


1. My card was provided lifetime free i.e. without any charges .
2. Aannual fee was charged in June 2007, 2008 and 2009, June 2009. June*2009 charge is reversed later on but GST is not yet reversed.
3. It is mentioned in the card that customer is to mention any wrong billing in the card statement within 20 days from the statement date but it can not be escalated to the deliberate annual charge imposed . It seems it is charged as a matter of practice to charge annual fee and wait to pass 20 days to trap poor customer.
4. Further not only this, interest on this wrong annual charge is also debited since June 2007 and 2008 and total interest amount in June 2009 statement is also includes interest on this amount, which should not be charged.
5.As per terms and conditions late payment charges are maximum Rs. 600/-, instead of this an amount of Rs. 700/- is charged in my May*2009 statement which should also be reversed.
6.I have been charged over limit fee when my limit crossed just beyond Rs. 50, 000/-. Had the above wrong annual fee not been charged in my card this over limit fee would not have occur in many months. Hence this over limit charges will also be reversed.

As such it is requested to reverse these amounts immediately. A fair dealinghope from a organisation like yours

Regards
Hemant Kumar Pandey

sir,
i am a regular customer of SBI and have an account in branch BEG khadki, Pune. i want to stop monthly ECS payment to Kotak Life Insurance Policy. the branch manager says they require approval of insurance company to stop the payment. my question to him was i should have right over my account, why do i have to take a consent of third party to stop the payment from my account. plz guide me at the earlist do i have to take permission from the third party to stop the ECS payment.
thanks.
capt susan roy
[protected]

Respected sir, My card number is[protected]

I had lost my pin please send it to my e mail i.e.- [protected]@gmail.com

i have surrenderd my card 4yrs ago but still receive mobile message for bill.

Sir
I used my SBI ATM card my a/c no is ([protected]) at IOB ATM center ATM ID:IOBD9897 on 9/06/09 at 8.30pm
I am doing the transaction of withdrew of 8500/- from my account on atm screen it displayed please wait the transaction is under process I stood there up to 1 hour.
I didn’t receive my amount, My ATM card and any receipt.

I called to the IOB ATM costumer care center to stop the transaction they told they stop the transaction. On next day I called to the SBI ATM call center to block the card.

On 11-06-09 I went to the IOB bank to receive may atm they returned my atm.
On 12-06-09 I went to the SBH bank to withdraw the money they told from my account the sum of 8500/- is debited.

I have given compliant to the SBI bank manager.

Dear Sir,

I have never seen this kind of blunder in any kind of organization, i have applied for credit card 2.6 years back and i havent received any card. I started receiving sms on my mobile for being an SBI CC customer and also received birthday wishes, I have complained through mail and through call about this but you people couldnt trace out any credit card on my details.

One worst thing is i received an sms yesterday thanking for doing the first transaction on my SBI CC and also updating the due date and all, please take immediate action and i am nowhere responsible for this.

Narsing

Hello,
My ATM card no. is[protected], for last 2 days whenever I tried for ATM withdrawl in spite of giving the right PIN no. so far as I can remember, the ATM mechine shows wrong PIN and after repeared attempts the card is blocked.I have tried different locations also but in vein.Plz. solve the problem and guide me what to do.I cannot visit my original branch as I am out of station.
Thanks,
Kanika Sarkar.

Sir,
My Account is with SBI, SCC, Delhi Branch, (Code 10436), On 02/04/2009 I wanted to withdraw Rs. 8000/- from PNB ATM at Railway Station Bahadurgarh. The transaction was declined by the ATM but the amount was debited from my Savings Account. Nearly after two months my money has not been traced by the branch. The details of the transaction are as under:
Name : Ashok Kumar
Account No. [protected]
Bank Name : State Bank of India, SCC Branch, SOL, DU, Delhi-7
Name of ATM : PNB Railway Station, Bahadurgarh
Date : 02/04/2009
Time : 20:10
ATM ID : D 2003500
TXN No. 3486
Transaction Declined
Response Code 072
Unable to Process

Respected Sir,
I Govind Maheshwari live in saket colony, lane no 7, Hathras.UP.Pin code-204101.
I have applied for SBI atm card on my SBI account no [protected] created on[protected]. The ATM card reached my home home on[protected].The ATM card no is[protected].After i have recieved my ATM card, i have gone to SBI branch mandi samiti Hathras five six times. The branch code is 3218023. Please solve my problem.

Your Sincerly
GOVIND MAHESHWARI
C/o DR DINESH KUMAR MAHESHWARI
SAKET COLONY GALI NO-7
HATHRAS -204101
EMAIL [protected]@orkut.com

I have a SB account with SBI-vadiveeswaram Branch (code: 5599), Coimbatore. I used SBI atm card in sbi bank ATM
machines in Railway station, salem on 14 May, 2009
at 16.40 hours to retrieve an amount of Rs.20, 000/-. The transaction has been declined, but the amount of Rs.20, 000 has been debited from my account no.[protected].

I have complained many times regarding this issue in the bank where I have the account, they don't seem to take any action.
I am very much disappointed of such a careless and in efficient service rendered by SBI. I request the manager to take necessary actions on this and get back to my email id [protected]@gmail.com as soon as possible

I am Sadhna Jain, Sr. Lecturer in Delhi University. Once SBI credit ca5rd DSM came to me on the basis of that bank will issue credit card on totally free ( no charge ) Basis hence I filled the form as per his advise unfortunetly I did not read the form properly because he was saying that madam I will fill this completely you need not to worry. Now bamk forceing me to pay insurance charges for which I never asked. Neither I used my credit card for anything.Bank is putting pressure on me that you kindly settle your account by paying Rs1200/- against amount with penelty of Rs.5300/-.This is the way bank harrasing our kind of citizen. My Residence address is Rani Bagh Delhi 110034. Mobile no is [protected]. I would request bank rather chasing me they should catch agent who cheat me by filling the non required information.

I have been harrased by SBI TATA Credit Card Recovery people, now they have launched criminal case against me. It all began when i had a transaction Rs 30000 on my SBI TATA Credit Card in June 2007.To make payement for the same I had given a cheque to SBI TATA Credit Card representative.
I kept more than Rs 30000 in my account to get the cheque cleared . But even after three months the cheque clearance wasn't done . when I grew doubtful i called up at their helpline no to confirm about my payment and got the reply that the payment had been done on time.After that a letter from SBI TATA Credit Card came to me confirming that the payment has been done and no credit is outstanding.

After about three and half months i recieved call from SBI TATA Credit Card customer care people that my payment is due since the cheque i had given wasn't cleared there is outstanding balance on my card.

When I shouted at them as to why the payment was not done even after so long time and how did they sent payment confirmation letter to me, they replied that it was their system's fault . After that I made an arguement to remove the interest charges that they have levied for no fault of mine .But they refused and asked me to make full payment of the amount.

Since the amount grew big (about RS 50000) and I wasn't having enough cash at that moment, I requested them to convert to some loan so that i could repay by EMI's to which they refused, when the amount grew bigger, i requested them to transfer the balance amount to my other credit card, to which also they refused saying that the facilty is not available with them.

After continous harrasment by the customer care and recovery people i have paid about Rs 27000 by now and not sure how much more i need to pay back.

When I stoped making payment, they filed a case against me with charges of criminal proceedings.

Please suggest what can be done now .

Dear Sir

My self is M L Malik and my credit card a/c number is [protected]. Mr. Sandeep ([protected]) & Ms.Manju[protected],[protected] settled my a/c in Rs.4000 and i gave the cash on 13th May 2009 to the Executive VK in Noida with the receipt number 13701887 as they told me that i have to pay the amount on the same day if i want to settle the same i took the money from someone and gave to them and as they told that I will be getting the letter of settlement in a day or two, but since then i am calling the people they sometimes put me on hold or sometimes dont pick .. now few days back i got a message that i have to pay my outstanding dues when i called again to the same number they said there is NO Ms.MANJU in our office .. and that guy Sandeep is not picking my call then from there i got another number of some Ms.Kalpana .. i told her everything but since then she too not picking my call ...
I have paid the said amount...no one in my family earns ... still i took amount from someone and gave to SBI ... but now some other lady calling me again and again to pay the minimum amount or asking to settle the account from some other number .. what do i do with this fraud

sometimes they say the office is in Okhla
sometimes they say the office is in karol bagh
sometimes they say the office is in gurgaon
sometimes they say the office is in laxmi nagar
sometimes they say the office is in noida

I HAVE PAID THE SAID AMOUNT ISSUE ME THE LETTER OR ELSE I HAVE SUE. SBI EMPLOYEES LEFT ME NO OTHER OPTION .

People who settled my account
Mr.Sandeep : [protected]
Ms.Manju :[protected],[protected]
Executive who collected the payment : V.K.
Another Executive who called me dont knwo the name : [protected]

Address on the receipt
305, 4th Floor, Sasco Bhawan
Azadpur, New Delhi 110033


Regards,
M L Malik

Respected Sir,

I got call from you customer care to get credit card and also your executive came and collected the address proof and pan card after 20 days i got one message as (Thanks you for your intrest in SBI card. Your ref no:[protected] is under process. please give us 15 days to process your application) on 13.03.2009 after that i didn't got any responce from your side so please inform the status of the card


Regards

J.Santhosh Kumar
[protected]
[protected]@gmail.com

Sir
I have lost my ATM card which was issued by the SBI Branch Badarpur, New Delhi. I have been posted out from BTPS Badarpur and presently posted at KKNPP Kudankulam and my saving account is still same. I already had requested to block ATM card by phone (tollfree). I would like to ask whether I can get ATM card of the same account at my present place of SBI branch or I have to go to SBI Badarpur for applying the ATM card. Please advise

I have a SBI credit card, for last 3 years, in last year i skipped 2-3 payments of card due to some fund problems and family problems. I am continuing payment by due dat from last 7 months yet my card is still deactivate. I asked to customer care they said you have to pay all the due amount first thereafter we'll see it will activate or not. Why the bank not activate my card while i'm in contact continue with the bank & paying sincerely from last 7 months.

From, Dt : 11/06/09

V.A.J. Tensingh
20, Soosai Nagar,
Madurai – 625 018.

To,
The Regional Director,
RESERVE BANK OF INDIA,
Fort Glacis,
Rajaji Salai,
CHENNAI 600 001

Dear Sir,

I had used sbi credit card No. [protected] in the basis of life time free card for a credit limit of Rs. 15000/- but on January 2007 I had received the statement which insist me to pay the annual fee. Then I communicated with customer service people and complaint regarding the annual fee against my life time free card, after the consisting approach they took a long process to deducted that amount in my account. On that time I was mentally upset of their irresponsible service. Before they offered me a loan for Rs. 27000/- through the telephonic call from customer service during December 2006,

Due to that annual fee problem I made my mind to close the credit card, so that I communicated with their customer service people and intimated them to close my credit card and that loan amount of Rs. 27000/-, offered to us.. As per customer care instruction I settled the pending payment of Rs. 538.54 full settlement on first week of February 2007.

After that I had received the DD for Rs. 27000/- loan amount on march 3rd week in spite of closed the credit card as well as the refused loan amount. After that I had terminated the card on dt. 23/03/07 by send back the broken card and the same demand draft of Rs. 27000/- which they sent me for loan, Along with this I drafted the letter to the Manager Mr. Prakash Rammurthy, the following address with Registered Post with A/D, SBI Cards, 3rd floor, TIAME House, 72, Rajaji salai, Chennai – 1.

Then I received the March statement with nil balance. In the May Statement they credited the loan amount of RS, 27000/ with full interest for the period of 30 Installments and continuously sending statement to me, till date. At present they are claiming Rs.65, 852.18.

On November 2007, I consulted with My lawyer and send the Lawyer Notice to them on 25/10/2007, But there is no reply and response.

But still date, I am receiving everyday two or three times harassment phone calls from SBI, for the past two years, I totally and mentally upset with their poor, irresponsible & deficient service. So please Guide me what can I do to relive from this Issue in spite of not availing the 27000 Loan.

Thanking You

Yours Truly


(V.A.J Tensingh)

Ph. [protected]

My SBI credit card No:[protected] validupto[protected]. I have informed chance of residential address. In this connect my renewal card also not received and statement also not getting.. Two months back a cheque was misplaced and requsted for another and so far the cheques was not traced. However last three years am asking for due and drawn statement to closed the account. As I made overpayment in the year 2003.

illahi