State Bank of India [SBI] Complaints & Reviews

I applied for a SBI credit card in the month of March 2009 and before applying I asked the person who phoned me whether my job belongs to their 'negative profile group'. After receiving a positive reply I proceeded with applying for the credit card.My crediabilities are;
1. A pay pack over Rs.3 lakhs p.a.
2. A live credit card from H.D.F.C. which is used every month till date.
3. No defaults ever
On 02.04.09 I received a SMS at 08:29:59 hrs from SBI credit card stating 'Thank you for your interest in SBI card. Your App.No.[protected] is under process. Please give us 15 days to process your application.'
I have not received any more communication till date. If SBI credit card rejected my application, there should have been a communication stating the reason because I have no idea why I didnot receive any card till date.

I have lost my SBI ATM/DEBIT card but before i came to know about this there was three tranasaction done
1. 100/- ATM withdrawal
2. 6482/- Purchase
3.6482/-Purchase
My question is how anyone can withdraw money without knowing the PIN, and finally when i enquired in bank they said they will be able to help only on the following points
1.One transactions of 6482/- is declined so they will be credtiting it back to my account and they will be abale tot provide the ATM id and the POS(point of sale) id from where the purchase is done. Please if anyone can help me in knowing how to find out from where the purchase is done in which shop by this POS id

Dear Sir

My account Number is [protected] Bank code 4117

I have lost Rs. 13, 000/- through ATM withdrawl on 04 Jun 2009 at Branch Code 0919 (SRIKAKULAM)

I have block the ATM, last four days

I want to check the total transaction on 04 Jun 2009 in the same machine. i.e. snaps or etc.

my card no[protected]

Sir this is my hard request to you verify/investigate the matter and down load the images accordingly inform to me.


thanking you

ATM Card of state bank of India Complaints - No cash collect from ATM, but A/c. debited by Rs.8000/-

I have used my DEBIT Card / ATM Card No.[protected] of state Bnk of India, Hapur Branch, Ghaziabad, (U.P) in SBI Bank Atm situated at G.G HAPUR (Ghaziabad, U.P), on 16.06.2009 at 12:12 pm, for withdrawl of Rs.8000/-
unfortunately, No cash delivred by ATM, but my A/c. No.[protected] was debited by same amount.
Kindly credit my Above mentioned A/c. urgently & oblige.
Rergards,

I Mr. T.N.P Singh, a account holder with State Bank of India had received a Demand Draft of Rs. 10, 000 without my request to the bank, on 24th february 2007. When checked with SBI, I came to know that SBI had allocated Credit Card ([protected]) and based on it they have issued an EASY MONEY DRAFT of Rs 10, 000 with 0% interest for 1st month.I had never received any Credit Card of Sbi till date.

I received this draft on 24th Feb 07 and deposited it in my saving account on 26th Feb 2007 as stated in my saving account pass book. Within a month on 16th March 2007, I returned Rs. 10, 000 with additional Rs 149 for administrative charges and processing charges with cheque number 890930 of SBI. The cheque got cleared on 21st march according to my pass book of saving account of SBI.

Now I received a notice from State Bank stating that there is Rs.7353.15 is pending in my credit card and they like to settle this account by paying 50% ie. Rs. 3467.005


They also asked to contact Ms. Litti Sharma on this number +[protected].

I tried to speak to Litti Sharma but she doesn't come on phone. Even I tried to ask for details, they are just saying speak to customer care. When I tried to call customer care, apart from IVR option I am not getting any executives. Once I connected and asked details on how come Rs.7353.15 Pending when I cleared all amount on 16th March 07. I got the answer that they will require 3 days to let us know these details. After that I have not yet received any call or details from customer care for details.

Now I am receiving threatening calls from State Bank of India. I am senior citizen with 65 yrs of old.

I feel like I am cheated by State Bank of India and they are trying to make me fool by not sharing any details or not responding.

I am customer of State Bank of India from last 40 yrs and now feel petty that due to competition from private banks State bank of India is acting like private banks and started harassing their customer.

I need your help to resolve this issue.

Thanks,

Tej Narayan Pd. Singh

Dear Sir,
I am a saving bank account holder in SBI Lonavla Branch and my A/C No is[protected] since last five years. I have lost my ATM Card long time back (approximately 2 yrs) and requested for the new one. Last time I used my ATM card in 2007 Jan and the card no. was[protected].
I gave the application for the same around 5 times. After requesting so many times the out come is nil even in 2009. Every time I am getting new excuses from the concern bank.
The bank is regularly debiting my ac by 50 Rs/ Yr for ATM Card service which they are not providing me.
On 12th Nov 2008 the bank has also debited 200Rs as charges for replacement card which I have not received even till Jun 2009. I have been patient so far but as you will understand this too much of negligence of the bank in providing me the services for which they are charging me without fail.
I plead to you and hope that I will get justice at this forum.
Thanking you in anticipation.
Regards
Siju M.B.
[protected]

TO,
THE MANAGER,
STATE BANK OF INDIA,
GOPALGANJ BRANCH,
BIHAR.



SUB:- PASS BOOK AND CHEQUE BOOK.



DEAR SIR,
PLEASE ARRANGE TO SEND BANK PASSBOOK AND CHEQUE
BOOK TO THE FOLLOWING ADDRESS, MY NRI ACCOUNT WAS OPENED ON 27TH OCTOBER 2008 BEARING A/C NUMBER [protected].AS U REPLIED THAT U SENT THAT THINGS TO COCHIN AND MARMUL OFFICE, BUT TILL NOW I DIDNOT RECIEVED.THIS IS MY HUMBLE REQUEST.PLEASE DO THE NEEDFULL.


THANKS & REGARDS,


ASHESH PAL(GEC NO: 42022),
M/S GALFAR ENGINEERING & CONTRACTING COMPANY S.A.O.G,
HARWEEL PROJECT,
MOBS-MARMUL,
P.O.533, MUSCAT,
POSTAL CODE 100,
SULTANATE OF OMAN.

dear sir,
Iam an unfortunate holder of sbi card. In my account statement dated 10/06/2009 they have shown the total amount due as Rs 9307.79P but the actual figure must be Rs 1379.79 P . They have not deducted Rs 7928/- which I have paid through sbi cheque dated 17/12/2008. The said amount has been withdrawn from my bank account by sbi card on 04/02/2009.
I have contacted with sbi customer care service who inturn asked me to send the bank statement regarding the debit of the cheque . I have posted the bank statement and a cheque clearance certificate issued by the sbi bank, vrindaban. Three months are passed and no action has been taken till now. In addition to this the sbi card people are adding this paid amount along with huge interst every month to my account status.
Now Iam requesting you to look in to my case and help me .
Yours sincerely,

Dr.P.V.S.Rao

Its complaint about SBI, Sushant Lok, Gurgaon they have charged double interest of 3 months on loan of Rs.1, 50, 000 against DDA Scheme. I owned Rs. 1, 50, 000 for fillingup the Form of DDA Housing scheme from SBI Bank under their scheme with deposit of Rs.5050 for 3 months interest. I got the allotment in draw and after 2 months (in Feburary 2009), I got one call from SBI to deposite the complete loan of said amount. That time I hadn't money to deposit and I asked them some extension & part payment. I deposited Rs.50, 000 alonwith request letter after one month again I deposited Rs.30000 for laon.

Now on 18.06.2009, they transferred Rs.1, 61, 688/- from my account without any intimation. After getting the loan clearance statement, it is noticed that bank has charged double interest for starting 3 months, which I have been already deposite via check of Rs.5050/- and didn't consider Rs.80000 which I have been already deposited for loan.They charged the flat interest on all the amount from starting date of laon. When I appraoched the bank they are saying that they will verify & then only they will return the amount & I should recall them to deduct the Rs.80000 from loan account, whereas I deposited this amount with covering letter. And when I tried to make the complaint against it, they are suggesting me to go customer care & threatening me in writing & on telephone to take legal action//penalty, whereas bank is defaulter in this case.

I request you to kindly help me & register my complaint. Its not like this that someone is doing mistake so many times & threatning the customer also.

Regards,
Rita Singh

Dear Sir,
I am Er.Akash Mishra from Padampur, Bargarh, Orissa.I was issuing lone since one month before but till i couldn't get this. SBI has a very poor service i have ever seen.Its quality of treatment to the customer and also handling of cases by non technical person are of very lengthy.
Before one month i have submitted all the required(told by Branch Manager) documents to the local SBI branch.I have also collected no dues certificates from all other banks, But still the bank has not proceeded my lone.And when ever i am asking about this to the Branch Manager he just says-"Come tomorrow". I don't know what is going on, what i know is that the amount of lone is very much essential for me to start of my carrier.And it is just a rupees of 5 lakhs only.which is not a big amount for a bank like SBI.
Here i want to know why my lone is getting delay, and please suggest me what to do with that?

Thanks & Regard;
Er.Akash Mishra.
Padampur.
Orissa.

I HAD SUBMITTED ON LINE COMPLAINT NO CC[protected] ON BANKS WEBSITE 90 DAYS BACK.COMPLAINT NOT YET RESOLVED .ON ENQUIRY BANK SAYS THEY HAVE DONE POST OFFICE JOB BY JUST FORWARDING TO CHANDNI CHOWK BRANCH .WHAT IS THE USE OF SUCH SYSTEM.

DURING MY TWO VISITS TO THE SBI BANK, S BRANCH AT CHANDNI CHOWK TO RESOLVE MY LONG PENDING REVISED PENSION CASE I DID NOT FIND ANY OFFICER LEVEL PERSON.CHIEF MANAGERS ROOM HAVING THREE OTHER SEATS WERE ALL EMPTY AND UN OCCUPIED.ONLY WORKING PERSON WAS A CLERK HEAVILY LOADED AND NO TIME TO LISTEN TO ME.ALSO 2-3 LABOUR TYPE PERSONS WERE APPEARED TO BE IN CARE OFLARGE NO OF SENSITIVE FILES.

SBI Bangalore approached me 2 years back to offer a Credit card and i applied for it.
I havn't received the card for 2 months, but i received a statement.
Then i followed up with SBI customer care, they said that i don't have to bother as i did not receive the card.
Without my concern, SBI linked the card to insurance policy and auto-debit is happening since than. I have mailed and followed up to cancel the card, but there was no response...

I have replied to the customer care Email ID regarding this and there was no response.

One fine day after 1 year, SBI called up to pay the money. I blasted them left and right and they started to convince me to pay at least half of the amount. I denied.

Its been over 2 years and i still receive E-Statements from SBI without a Credit Card. The .pdf attachment in the E-Statement is password protected and the password is 16 Digits on the SBI Credit Card.

I don't want the Credit Card and I dont want to clear the credit and i havn't used the benefit. Pls do the needful.

MY SAVING A/C NO. IS [protected] AT JWALA HERI BRANCH .CHANDNI CHOWK BRANCH OF SBI HAS TO PAY MY PENSION AS PER GOVT LETTER OF 14 0CT 08.JWALA HERI BRANCH AND I HAVE WRITTEN SEVERAL LETTERS TO THEM.THERE RECIPT NOS.ARE 2637OF3/3./09, 2978OF6/3/09 AND4471 OF20/3/09. MY PENSION SHOULD BE 23303 AGAINST 17323 BEING PAID TO ME

Mr. Ajay Bharti,
Assistant Vice President - Customer Services
Sir,
While going thro' card statement for the month of May'02 (due on 02.06.2009), I was shocked to know that annual fee of Rs. 750/- is charged. Not only this a sum of Rs. 842/- and Rs. 750/- is also charged in June'2007 and June'2008 statement. When speaking to your customer care executive I was rudely replied that even the annual fee was charged wrongly during 2007 and 2008, it will not be reversed as I was not noticed the same during that period.
I am maintaining your card since 2006 and had all faith of fair dealing but this act by a group like GE with brand name of SBI Card is very surprising. As it is of no use to call your customer care executive, I am writing to you. The following points is for your consideration :-


1. My card was provided lifetime free i.e. without any charges .
2. Aannual fee was charged in June 2007, 2008 and 2009, June 2009. June*2009 charge is reversed later on but GST is not yet reversed.
3. It is mentioned in the card that customer is to mention any wrong billing in the card statement within 20 days from the statement date but it can not be escalated to the deliberate annual charge imposed . It seems it is charged as a matter of practice to charge annual fee and wait to pass 20 days to trap poor customer.
4. Further not only this, interest on this wrong annual charge is also debited since June 2007 and 2008 and total interest amount in June 2009 statement is also includes interest on this amount, which should not be charged.
5.As per terms and conditions late payment charges are maximum Rs. 600/-, instead of this an amount of Rs. 700/- is charged in my May*2009 statement which should also be reversed.
6.I have been charged over limit fee when my limit crossed just beyond Rs. 50, 000/-. Had the above wrong annual fee not been charged in my card this over limit fee would not have occur in many months. Hence this over limit charges will also be reversed.

As such it is requested to reverse these amounts immediately. A fair dealinghope from a organisation like yours

Regards
Hemant Kumar Pandey

sir,
i am a regular customer of SBI and have an account in branch BEG khadki, Pune. i want to stop monthly ECS payment to Kotak Life Insurance Policy. the branch manager says they require approval of insurance company to stop the payment. my question to him was i should have right over my account, why do i have to take a consent of third party to stop the payment from my account. plz guide me at the earlist do i have to take permission from the third party to stop the ECS payment.
thanks.
capt susan roy
[protected]

Respected sir, My card number is[protected]

I had lost my pin please send it to my e mail i.e.- [protected]@gmail.com

i have surrenderd my card 4yrs ago but still receive mobile message for bill.

Sir
I used my SBI ATM card my a/c no is ([protected]) at IOB ATM center ATM ID:IOBD9897 on 9/06/09 at 8.30pm
I am doing the transaction of withdrew of 8500/- from my account on atm screen it displayed please wait the transaction is under process I stood there up to 1 hour.
I didn’t receive my amount, My ATM card and any receipt.

I called to the IOB ATM costumer care center to stop the transaction they told they stop the transaction. On next day I called to the SBI ATM call center to block the card.

On 11-06-09 I went to the IOB bank to receive may atm they returned my atm.
On 12-06-09 I went to the SBH bank to withdraw the money they told from my account the sum of 8500/- is debited.

I have given compliant to the SBI bank manager.

Dear Sir,

I have never seen this kind of blunder in any kind of organization, i have applied for credit card 2.6 years back and i havent received any card. I started receiving sms on my mobile for being an SBI CC customer and also received birthday wishes, I have complained through mail and through call about this but you people couldnt trace out any credit card on my details.

One worst thing is i received an sms yesterday thanking for doing the first transaction on my SBI CC and also updating the due date and all, please take immediate action and i am nowhere responsible for this.

Narsing