[Resolved] State Bank of India — PAYMENT | |||
my card statement say that 3000.00rs. pay before 28 jan 2012 but two no. of ticket refunded from irctc that amount credited in my account therefore i call to the customer care and ask the lady to confirm the payment about my card she said to me pay the balance amount. but today from your gurgaon office mr.mohit call me and said that irctc ticket refund is not deducted in my balance amount so i have to pay the balance amount. my complaint is that your customer care says one thing and your gurgaon office person says the other thing.please sort out my problem regarding the actual amount i need to pay and clarify how same organisation's two persons says different types of things . SHRIKANT SUKHATME mob. no [protected]. thank you. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
15 Comments | |||
Comments
I GOT THE SBI CREDIT CARD SOMETIME DURING 2OO6 AND
WAS USING IT REGULARLY AND MADE MTHE PAYMENT PROMPTLY.AFTER SOMETIME THE STATEMENTS STARTED ARRIVING LATE AND SO I HAD TO PAY LATE FEES FOR SOME MONTHS.SO I DECIDED TO RETURN MY CARD AND CALLED THE CUSTOMER SERVICE AND PROMPTLY PAID ALL MY OUTSTANDING DUES, AND ALSO CUT THE CARD INTO TWO AND SENT IT TO THE OFFICE AT DELHI.TILL DATE IAM RECEIVING THE STATEMENT ASKING ME TO PAY UP. I HAVE WRITTEN TO THE REGIONAL OFFICE AND ALSO TO SBI CARD AND PAYMENT SERVICES AT DELHI AND ALSO TO AJAY BHARTI, BUT YET TO GET A REPLY.
I THINK I SHALL COMPLAIN IN THE BANKING OMBUDSMAN IF I DONOT GET ANY REPLY AS I HAVE ALL THE DETAILS OF PAYMENT DONE
MY CARD NO.[protected]
DR.RAJKUMAR DANIEL.
WAS USING IT REGULARLY AND MADE MTHE PAYMENT PROMPTLY.AFTER SOMETIME THE STATEMENTS STARTED ARRIVING LATE AND SO I HAD TO PAY LATE FEES FOR SOME MONTHS.SO I DECIDED TO RETURN MY CARD AND CALLED THE CUSTOMER SERVICE AND PROMPTLY PAID ALL MY OUTSTANDING DUES, AND ALSO CUT THE CARD INTO TWO AND SENT IT TO THE OFFICE AT DELHI.TILL DATE IAM RECEIVING THE STATEMENT ASKING ME TO PAY UP. I HAVE WRITTEN TO THE REGIONAL OFFICE AND ALSO TO SBI CARD AND PAYMENT SERVICES AT DELHI AND ALSO TO AJAY BHARTI, BUT YET TO GET A REPLY.
I THINK I SHALL COMPLAIN IN THE BANKING OMBUDSMAN IF I DONOT GET ANY REPLY AS I HAVE ALL THE DETAILS OF PAYMENT DONE
MY CARD NO.[protected]
DR.RAJKUMAR DANIEL.
Even after making entire payment, I am getting frequent calls for payment. The guys are not at all willing to listen my submission. Pl. help
REgards
Manohar
REgards
Manohar
Refer Card No.[protected],
Dear Friends,
The Card payment was due on 14.08.2009.
On 12.08.2009 at 4.p.m in the evening i have dropped
cheque No.484675 dt.13.08.2009 for an amount of Rs.15, 000/-.
It was dropped in your secretariat Branch, Panaji, Goa.
Yesterday and today i have received SMS on my mobile from TA-TATACARD that"--
Dear SBI Cardholder, your payment is overdue.Request for immediate payment,
please ignoreif already paid.'"
This message is disturbing me.
Pleae let me know what should i do?
2.Incidentally this is happening with only SBI Card.It does not happen with any other card.
Please note that i am also holding ICICI Bank Card.In the same way against due date of 14.08.2009,
i have dropped cheques dt.13.08.2009 for different amounts at the same time on 12.08.2009.in their drop box.
The acnowledgemnt came and the cheques have already been cleared on 14.08.2009.
Therefore their is some lacunein SBI system only.
For the benefit of Cardholders, kindly check the system.
3.Like other Bank's Card, the cash can not be deposited in any SBI, Branch
against Card Payments.
4. Please detail other systems by which the Cardholders can pay their amounts given the above circumstances .
Thanks & Regards,
Umesh P.Sinha
Dear Friends,
The Card payment was due on 14.08.2009.
On 12.08.2009 at 4.p.m in the evening i have dropped
cheque No.484675 dt.13.08.2009 for an amount of Rs.15, 000/-.
It was dropped in your secretariat Branch, Panaji, Goa.
Yesterday and today i have received SMS on my mobile from TA-TATACARD that"--
Dear SBI Cardholder, your payment is overdue.Request for immediate payment,
please ignoreif already paid.'"
This message is disturbing me.
Pleae let me know what should i do?
2.Incidentally this is happening with only SBI Card.It does not happen with any other card.
Please note that i am also holding ICICI Bank Card.In the same way against due date of 14.08.2009,
i have dropped cheques dt.13.08.2009 for different amounts at the same time on 12.08.2009.in their drop box.
The acnowledgemnt came and the cheques have already been cleared on 14.08.2009.
Therefore their is some lacunein SBI system only.
For the benefit of Cardholders, kindly check the system.
3.Like other Bank's Card, the cash can not be deposited in any SBI, Branch
against Card Payments.
4. Please detail other systems by which the Cardholders can pay their amounts given the above circumstances .
Thanks & Regards,
Umesh P.Sinha
i have a credit from SBI, even after payment before many days of due date it is not updated in the account and after the due date a late fee is also charged. My card number ends with 1539.
Parameswaran Nampoothiri V
Mob: [protected]
Parameswaran Nampoothiri V
Mob: [protected]
I was given a Credit Card by the Sales Person of SBI Card stating that it's lifetime free & I will be paying only if I make any purchase using it. the forms are so complicated & letters very small that one cannot read it copmletely. Then he took my signature on it. This was in the month of Feb 2007. i have never used the Card, made no purchases on the card. Still they send me statement every month. Since last one year their lawyer also calls up & ask for settlement. They say that I was given Insurance policy with the Card for which charges are levied & on that the Interest has acrued. The original amount of Rs. 300/- or so has now gone up to Rs. 27000/- I am really frustrated & do not know why I have to pay or settle for the Credit Card which I have never used.
Kindly guide me.
Kindly guide me.
Dear Sir,
This has reference to the lodging complaint against SBI credit card .
I am Dr. Arindam Mukherji, have been using my SBI credit card No. [protected] for last two years. But In the month of January 2009 because of the four days delay payment they have fined me but best on my past record on telephonic request SBI ready to waive the fine amount but they did not, which I found in the bill generated. However, apart from fine charges I paid the whole principle amount and continued using card. Now again I contacted SBI for the incident which can be verified from the recorded conversation but they again committed to waive fine charges but did not, rather they started cumulatively added fine on my fine and ultimately I do not have any amount pending as principle but it is showing Rs 11,000/- which only fine charges. But based on there committed word I paid my total amount against purchase.
For your information, many times I paid more than the amount generated in the bill and many times before due dates, but your system never rewarded any thing to the customer. As a customer I am very much disappointed.
Any how, I am not going to pay any amount. But as the your people are harassing me repeatedly, I feel to let you intimate about the matter before taking any stringent step against SBI credit card. Nevertheless, we preferd to purchase goods using SBI credit card for its brand image but, we are extremely disappointed. Your strong intervention in this regard is highly expected.
Kindly check my record of purchasing goods using SBI credit
With regards,
Dr.A.Mukherji
Vice President R&D
URI
This has reference to the lodging complaint against SBI credit card .
I am Dr. Arindam Mukherji, have been using my SBI credit card No. [protected] for last two years. But In the month of January 2009 because of the four days delay payment they have fined me but best on my past record on telephonic request SBI ready to waive the fine amount but they did not, which I found in the bill generated. However, apart from fine charges I paid the whole principle amount and continued using card. Now again I contacted SBI for the incident which can be verified from the recorded conversation but they again committed to waive fine charges but did not, rather they started cumulatively added fine on my fine and ultimately I do not have any amount pending as principle but it is showing Rs 11,000/- which only fine charges. But based on there committed word I paid my total amount against purchase.
For your information, many times I paid more than the amount generated in the bill and many times before due dates, but your system never rewarded any thing to the customer. As a customer I am very much disappointed.
Any how, I am not going to pay any amount. But as the your people are harassing me repeatedly, I feel to let you intimate about the matter before taking any stringent step against SBI credit card. Nevertheless, we preferd to purchase goods using SBI credit card for its brand image but, we are extremely disappointed. Your strong intervention in this regard is highly expected.
Kindly check my record of purchasing goods using SBI credit
With regards,
Dr.A.Mukherji
Vice President R&D
URI
i want to see my sbi credit card number [protected] repayment from date 1st july 2010 till 22 April 2011.kindly reply to this request as soon as possible,thank you.
DEAR SIR
REGARDING CREDIT CARD PAYMENT
M VENKATA RAMANA
MOBILE NUMBER :[protected]
SIR NA CARD PAYMENT LATE PAYMENT CHARGES CHALA VESARU KANI NENU NA CARD
USE CHEYALEDU NAKU FIRST TIME CALL CHESE NAKU ROYAL SUNDARAM INSURENCE TIEYUP CHESARU
RENIVAL TIME NA PERMISSION LEKUNDA RENIVAL CHESARU AND EVERY YEAR RENIVAL NA CALL LEKUNDA NA PERMISSION LEKUNDA RENIVAL CHESI DANIKI LATE PAYMENT CHARGES VESARU PLS NA LATE PAYMENY CHARGES REVERSAL CHESI NAKU STATE MENT PAMPISTE NENU PAY CHESTANU
EVERY YEAR RENIVAL DANIKI NAKU SAMBANDAM LEDU I WANT TO GO LEGLE NENU CHALA SARI ME CUSTOMER CARE KI CHESANU KANI RESPONSE LEDU NENU 22/06/2011 KI CALL VOSTE NENU SAME MATTER CHEPPANU KANI RESPONSE LEDU NAKU INCOMMING CALL E NUMBER NUNCHI VOCHINDI[protected] AM KI CALL CHESARU KANI RESPONSE LEDU
REGARDING CREDIT CARD PAYMENT
M VENKATA RAMANA
MOBILE NUMBER :[protected]
SIR NA CARD PAYMENT LATE PAYMENT CHARGES CHALA VESARU KANI NENU NA CARD
USE CHEYALEDU NAKU FIRST TIME CALL CHESE NAKU ROYAL SUNDARAM INSURENCE TIEYUP CHESARU
RENIVAL TIME NA PERMISSION LEKUNDA RENIVAL CHESARU AND EVERY YEAR RENIVAL NA CALL LEKUNDA NA PERMISSION LEKUNDA RENIVAL CHESI DANIKI LATE PAYMENT CHARGES VESARU PLS NA LATE PAYMENY CHARGES REVERSAL CHESI NAKU STATE MENT PAMPISTE NENU PAY CHESTANU
EVERY YEAR RENIVAL DANIKI NAKU SAMBANDAM LEDU I WANT TO GO LEGLE NENU CHALA SARI ME CUSTOMER CARE KI CHESANU KANI RESPONSE LEDU NENU 22/06/2011 KI CALL VOSTE NENU SAME MATTER CHEPPANU KANI RESPONSE LEDU NAKU INCOMMING CALL E NUMBER NUNCHI VOCHINDI[protected] AM KI CALL CHESARU KANI RESPONSE LEDU
DEAR SIR NENU SBI CALLS ATEND CHESANU KANI ELANTI RESPONSE LEDHU CALL CHESINAPUDU
ELECALLER THO NENU MOTHAM NA PROBLEM CHEPPANU KANI ELANTI RESPONSE LEDHU
VALU MOTHAM DETAILS THISUKONI MALI CALL CHESTANANI CHEPARU KANI NA PROBLEM SOLVE CHESTALERU EVERY MONTH LATE PAYMENT CHARGES ADD CHESI BILL PAMPISTUNARU
E BILL KI ELANTI SAMBANDAM LEDHU PLS AKE ACION IMMIDEATLY
MY CARD NO:[protected]
MY CONTACT NUMBER [protected]
ELECALLER THO NENU MOTHAM NA PROBLEM CHEPPANU KANI ELANTI RESPONSE LEDHU
VALU MOTHAM DETAILS THISUKONI MALI CALL CHESTANANI CHEPARU KANI NA PROBLEM SOLVE CHESTALERU EVERY MONTH LATE PAYMENT CHARGES ADD CHESI BILL PAMPISTUNARU
E BILL KI ELANTI SAMBANDAM LEDHU PLS AKE ACION IMMIDEATLY
MY CARD NO:[protected]
MY CONTACT NUMBER [protected]
dir sir i am surjeet singh from kasganj utter pradesh sir maine 03/10/11ko punjab bank ke atm se paise nikale the but process unabile 2 bar a gaya next day maine duwara check kiya to 1000rs watm so kar raha tha likin mujhe paise nahi mile mai customer care par bat karne ki kosis kar raha raha hu but bat nahi ho pa rahi hai bank mai jo to manajer bat nahi karta hai mai kaya karu actully i am very poor man swo kindly check my process and call me soon resolve my prolem thanks
surjeet singh
[protected]
surjeet singh
[protected]
In Hyderabad-Kukatpally area there is no collection boxes for cheque dropping. Really we are facing lot of problem for payment.
Due to this reason we are paying late payment charges also.
Pls. let me know the address for cheque collection box centers.
Regards,
sitaram
cell - [protected]
Due to this reason we are paying late payment charges also.
Pls. let me know the address for cheque collection box centers.
Regards,
sitaram
cell - [protected]
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This has reference to your letter dated 06.07.2008. I am bit surprise in receiving such letter from your end. I have handed over the card ([protected]) against which you have made the claim long time back and intimated SBI accordingly.
Kindly note that, after receiving the card I did not make any single transaction against afore mentioned card.
This card was awarded to me as a free card. So why are you claiming against the card which I have never used in any transaction.
This is for your information that I am more than 70 yrs old and an acute heart patient. I am still undergoing a routine medication having with a pacemaker.
To avoid difficulties I have personally visited the bank and discussed with the bank officials in this regard and they have suggested ignoring the same. But being a responsible and honest citizen, getting such letter disturbs my peace of mind with any fault at my end.
So in view of above I would sincerely request you to look into the matter and close it for ever.
Thanks in anticipation of your positive help towards the matter.