| Address: Ernakulam, Kerala |
My name is Mary Varghese and I had been using SBI Credit Card No.[protected] during my tenure in Delhi. In December 2004, I closed my SBI credit card by paying all the outstanding amount to their collection agent who visited my office Garuda Technical Resources, B-5/150 Safdarjung Enclave, New Delhi but I did not obtain “no due certificate” from SBI Cards. Now I am back in Kerala and applied for a home loan but understand my name is included in CIBIL by SBI Cards as Credit Card defaulter !
On 4th January, 2012 I have written to SBI Cards asking them to let me know my outstanding amount so that I can make the payment to enable them to clear my name from CIBIL. On 17th January, 2012 I received a reply from Ms. Divya Dhody, VP – Customer Services saying my outstanding amount is Rs.2,43,610.64. I confirmed my willingness to settle Rs.2,43,610.64 by mail/Speed Post several times but there is no response from SBI Cards so far. Will SBI Cards wake up and collect payment and clear my name from CIBIL atleast now or write off the amount due to them ?
Mary Varghese
C/o George Varghese
Kottaviruthil House
Kozhikkadan Padi
Kanjoor 683 575
Dist. Ernakulam
Aluva
Kerala
Aug 13, 2020
Complaint marked as Resolved
We have noted your concern & we are working on the issue currently. We will get in touch with you soon to further understand and address your concern.
Yours Sincerely
SBI Cards