[Resolved]  State Bank of India — My Credit Card Outstanding

Address:Hyderabad, Andhra Pradesh

S.B.I. Cards & Payments,
Services Pvt. Ltd.,
P.O.Bag No.28, G.P.O,
New Delhi-110 001.


Name: Srinivas K
Address: 649 MIG-2, K.P.H.B. Colony, Kukatpally, Hyderabad – 72
SBI Card No: [protected] - COMPLAINANT

Dear Sir or Madam:

I am writing to dispute a Rs. 58469.31 on my credit card as outstanding, and I hope you can help me.

Sir or Madam the facts of the dispute is as follows

1) I received the above said credit card in Nov 2003
2) I received a statement stating an amount of Rs. 18752.75 vide statement dtd: 06/09/2006 total amount due inclusive of EMI
3) On 25/10/2006 vide Settlement Tracer No: Hyderabad[protected] I have settled the outstanding amount on payment of Rs. 15000/- vide Cheque No: 060003 of Centurion Bank of Punjab Ltd and Temporary Receipt No: 6342219 dtd: 30.10.2006 and book no: 126845
4) The above said cheque got cleared in my account on 13.11.2006

And several time I visited SBI offices and almost more than 10-15 times SBI collection agents collected the Settlement letter, Temporary Receipt and Bank statement.

On 19.08.2009 at 12.35PM Page No: 108 Entry No: 9 I have visited SBI card office Secundrabad office and met Mr. Srinivas Reddy who's direct no[protected] and once again submitted Settlement letter, Temporary Receipt and Bank statement. And Mr. Srinivas Reddy told he will settle the issue in 4 working days and till date nothing is settled and still I am receiving the statements.

I have applied for home loan from SBI and rejected on the ground to close the CIBIL pending queries and I am not able to apply for any vehicle loan / personal loan even after settling the issue 3 years back

Still today I am receiving phone calls for the outstanding payment. I need immediately to clear the issue in CIBIL by SBI Credit Card enabling me to apply for Home Loan.

Thank you for resolving this matter immediately.
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Aug 13, 2020
Complaint marked as Resolved 
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SBI Credit Card — Settlement of outstanding amount

Dear Sir / Madam,

This is with regards to the SBI credit card, i had a balance transfer from ICICI to SBI to the extent of 25000/- and this was done long back. I have spoken to the customer service department when the outstanding was 17 thousand plus. I have requested them that i would like to settle it once for all, after a long conversation it was agreed that i should be paying 15000/-. I have dropped a cheque to that extent and it was realised by SBI on 8th of March 2008. But till date i have been getting calls asking me to pay further. Please help me in this regard.

I was dropping cheques on regular basis during the repaying period on monthly basis but it was always taken as late payment and SBI has levied late payment fee every month. They never informed what the due date on monthly basis was.

Now they call and harass me to pay the rest of the amount.

Can you please help me in this regard. If required i will furnish further details.

Thanks and regards,
Vijaysarathi

SBI Credit Card — Outstanding Amount

I am a consumer of SBI credit Card from last 5-6 years. I am paying minimum amount from more than 3 years as per their Bill statement within time period. But when I examine my bill statement closly by taking one year account statement from SBI Credit card website (they provide account statement for upto one year only) I found that I have paid more than Rs. 18000/- and outstanding amount is still more thant Rs. 17000/- and during one year I have not purchase more than Rs. 6000/-. I found that they are putting me very high and unneccessary charges. I lodge my complaint for this issue and ask them to provide my full account statement from last 3 years in which every thing should be shown that what I used, what I paid, but I have not still received the statement. Now this month I received the bill in which they charged me Rs. 700/- as a late penality fees. This rudeness of SBI Credit Card is becoming nightmare for me. If this will continue than I can never paid their all money in my whole life. You are requested to help in this case.My Card No is XXXXXXXXXXXX8181.

SBI Credit Card — outstanding on the credit card

Dear sir/madam
About the due amount showing on the credit card . I am recieving the phone calls & the statements in the interval of 3-4 months from SBI credit card. I have already communicatd to them I had neither used or neither purchased any policy on the SBI credit card. I never used the credit card . I had neither purchased the insurance policy , neither recieved. still the amount is showing on my account. So I requested them please take necessary action immideately , reverse the amount and close the outstanding amount. I am communicating through phone and e-mail since from when I recieved the statement from the sbi card till date no use of communication

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