[Resolved] State Bank of India — INTERCITY CHARGES

pradeep.agrawal

from Srimushnam, Tamil Nadu

Address:

Uttar Pradesh

I Smt Kamlesh Kumari , Age 65 years have an saving account in state bank of India, Branch Heera baugh Colony, Agra.
My Account no. is [protected]
Cheque for Rs. 2000.00 ( Two Thousand ) Only Issued from Axis bank ( At Par Cheque) , Civil Lines Kanpur were deposited in my account by my son every month at SBI main Branch Kanpur
Intercity charges Rs 28.00 was deducted by the bank for every cheque.
On complaining from branch manager of SBI, Heera baugh, Agra. He verbally told that intercity charges are as per computer programme and refused to receive written complaint.
These deductions are not as per guidelines issued by RBI for core banking facility.
It is therefore requested that these deduction may kind be backed in my account.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related State Bank of India [SBI] reviews

View all 27853 State Bank of India [SBI] Reviews

Comments

ankursweet83

from New Delhi, Delhi

Sir, I have opened an S/B Acc. with SBI just because i""ve heard a lot about it that no bank whether govt./pvt. can match its quality in terms of customer care & the way they execute it""s services.I have an account with SBI TAGORE GARDEN [protected],today i approached the bank for a cash deposit but they turned me away saying "OUR SYSTEM IS DOWN FOR LAST 1 WEEK,THERE IS NO CERTAINITY OF GETTING IT RECTIFIED SOON"!As my balance was below the minimum balance i was in a hurry to get the amount deposited today itself.So,amid heavy rain i went to SBI TILAK NAGAR BRANCH,who first refused saying that amount will be deposited only after 2:30 p.m but on repeated requests they credited the amount.Then,most shocking part is Rs25 has been deducted as "INTERCITY CHARGES" why is it so??Is it my fault that i deposited in another branch & not my home branch??Shall i be punished again n again??What is the logic of deducting the money when "HOME BRANCH CONNECTIVITY IS OUT OF WORK"?? I hope you are getting my point & i""ll get a justifiable answer along with crediting of my amount back. Ankur Kumar 11:37 A.M. 13-SEP-2010

abhijithiyengar

from Mumbai, Maharashtra

The Intercity Charges at SBI is ridiculous. What is The Use of Core Banking Solutions?? Really Unhappy. I was not even informed during the transaction. Take these charges and waive it off. otherwise it is going to affect the fame of SBI

mr.dineshpanwar

from Malaut, Punjab

I AM ACCOUNT HOLDER OF STATE BANK OF INDIA, MORADABAD BUT AFTER DEPOSIT SBI,CHANDIGARH THE TWO CHECK=RS:7730/- & 1991/- (CORPORATION BANK, NEW DELHI) THE BANK DEBITED RS:- 55/- & 28/- IN MY A/C FOR DEPOSITED CHECKS INTER CITY CHARGES[protected]

I DONT KNOW THAT CHARGES PLEASE REVERSE THE CHARGES..

DINESH KUMAR
+91-[protected]