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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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V
vikasverma80
from Hyderabad, Telangana
Mar 26, 2012
Resolved
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Resolved

Address: Haryana

My Self, Vikas Verma,approx 6 years back,i had a SBI Credit card ( Sorry i Forget number )

Before 6yrs back,i received call from Credit call devision that there is a offer that i can avail 10,000 bugs and for 50 days ( Approx ), SBI will not charge any interest.
I accepted their offer & after that SBI Credit Card devision had to transfer the funds to my acount but they didn't transfer the amount & after one month,i received bill,in which they demanded for principle amount of Rs:10,000/-

I did call to customer care,and customer care's represenatative instructed/suggested me that need not to worry & bill will be corrected in next coming month.
But nothing positive.

In Next bill,i got bill which stated that i had to pay not only 10,000 ( Principle amount ) but interest too.
Again i called to customer care & their representative again gave same response that in next month bill will be corrected.
This cycle repeated 4 to 5 times, i did so many calls to customer care ( SBI ),every time response was same after that i stopped availing the services of SBI Credit card.

But today,i received a call from SBI Credit card division that case is still open.
I dont know, what should i do, if i didn't avail that service of 10,000 bugs then why should i pay ? ?
If bank show me any detail that i availed that offer ie statment of my acount in which SBI credit that amount ( 10,000 ),i will be delighted.

Need your great Support
Thanks
Vikas Verma
Mobile : [protected]
Email : vikas.[protected]@gmail.com
Aug 13, 2020
Complaint marked as Resolved 
Dear Vikas,

We have noted your concern, and are currently looking into the matter. We will get in touch with you shortly to further understand and address the issue.

Sincerely,

SBI Card Cares
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    K
    kushwaha1949
    from Mumbai, Maharashtra
    Mar 26, 2012
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    Address: Lucknow, Uttar Pradesh

    Dear Sir,
    SBI credit card March 2012 statement contains illegitimate charges like 1. 09/03/2012 FEE - LATE PAYMENT (EXCL GST 72.10) 700.00 Dr. 2. 16/03/2012 TOTAL GST DEBIT FOR CURRENT STMT 660.58 Dr.
    3. 16/03/2012 FIN CHARGE ON RETAIL (EXCL GST 588.48) 5713.41 Dr.
    The payment has been made through cheque of Allahabad bank on March1 2012 in a SBI Bank Br. Badshah Bag, Faizabad Road. and the last date for the payment was 7-03-12. So may be it a procedural delay through bank how can i be held responsible for late collection. Other charges are not understandable. I brought this problem to the notice of support service on phone as well as by Two E-mails in this regard but no reply has been received. Therefore, it is decided that payment due Rs143779.72 minus Rs7374/ equal to Rs136405 / will be paid by the due date. And if I am compelled to pay this amount, I will request that no further charges must be levied and the credit card may kindly be cancelled. The remaining amount will be paid as soon as your decision in this regard is conveyed.
    Thanks
    Man Singh
    Card no. [protected]
    Dear Customer,

    We have reversed the charges towards Late Fees. Hope your queries have been resolved. Looking forward for your continued patronage

    Sincerely
    SBI Card Cares
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      M
      moharana12345
      from Kanpur, Uttar Pradesh
      Mar 25, 2012
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      Address: Nayagarh, Odisha

      Sir, I am a customer of your esteemed kalapathar branch (in orissa). my complaint is that earlier I had two(2) ATM cards in my Savings A/c No-[protected], but I had surrendered one ATM card one year back(Card No[protected]). In recent past while I enquired my A/C I found that Rs.200/- debited as card charge(Rs.100/- for each card). I had brought the attention of the Br.Manager he told me we had already cancelled your surrendered ATM card (Card No[protected]) and if you have any problem then contact to the ATM cell..So I am mailing this complaint to you.Please take an action on this problem as soon as posible.I shall be highly obliged to you.Thanks Prasanna kumar Nanda, mob no.[protected]
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        S
        sachin mudaliyar
        Mar 25, 2012
        Resolved
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        Resolved

        Address: Bilaspur, Chhattisgarh

        Sir,i am sachin mudaliyar a sbi account holder of Pendra-Road(dis-Bilaspur pin-495117 at dated 08-05-12 i have not used my atm card, but near nehru chowk,Bilaspur AXIS BANK ATM cut my 2000 rs. i checked my mini statement it's shown me that dated 08-03-12 i used the atm and withdra 2000 rs. i call the customer care then i tell the problem,he wrote my problem and my complain number is AT[protected] but dated 17-03-12 i got a sms from customer care sir/madam your complaint number is AT[protected] has been attend by the competent authority and hence is closed in the system.then i cal the customer care he said that your money is deposit to your branch.when i contact my branch he said that no sir we have not received your. money please sir chek it and any how return my money from the bank.my cash is 2000 rs..
        your faithful
        Name-Sachin mudaliyar
        account number-[protected]
        BRANCH-PENDRA-ROAD
        BRANCH CODE-1120
        ADD-MADRASI HOUSE AMBEDKAR NAGER PENDRA -ROAD DIS-BILASPUR(C.G)
        PIN-495117
        PHONE NUMBER-[protected]
        [protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          D
          DRPINBARAJAN
          from Mumbai, Maharashtra
          Mar 25, 2012
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          Address: Thane, Maharashtra

          My SBI Credit Card no. is [protected].

          I have changed my address from Santacruz (E) to the below address:

          DR.INBARAJAN M.B.B.S.,
          401, EW-5 EVERSHINE MAPLE CO-OP HOUSING SOCIETY,
          NEAR GAURAV RESIDENCY,
          BEVERLY PARK,
          MIRA ROAD,
          THANE DIST.-401107
          MAHARASHTRA.

          I request you to send my credit card statements to the above address.

          Thanking you,
          Dr.P.Inbarajan.
          kindly change my correspondence adress for sending monthly statementsfor futher quaries if any, please cotact on my mob# [protected].
          Vijay dev singh Billawaria
          H.NO.18 Priyadarshani lanes
          Opp.BSF Camp, Bohri Chungi
          Post Office Tillo Talab Jammu
          I have shifted my residence to H.No. 11-13/371/1/1 Alakapuri colony Plot N0. 55 Panchajenya Avenue, Road No. 13 Hyderabad. Hereafter kindly send my account statements to this address .
          Radhakrishna Rao.
          I have shifted my residence to H.No. 11-13/371/1/1 Alakapuri colony Plot No. 55 Panchajenya Avenue, Road No. 13 Hyderabad. Hereafster kindly send my account statements to this address Radhakrishna Rao
          My address for SBI credit card should be as below :
          Flat no. 109
          Sharvani Heights
          Widia Colony (Near Talkie Town)
          Miyapur
          Hyderabad - 500049

          State Bank of India — Change of address

          I have shifted from Govt. apartment to a rented house. Now I want to change address in my Bank A/C. The bank is demanding address proof in form of Voter ID card or Water/electricity bill. While living in rented house how can I have water/electricity bill in my name. I have rent-deed as well as Gas Connection bill with me, but they are not ready to accept it as residence proof.
          Dear Customer,

          We have noted your request for address change.
          We will get in touch with you soon to further process the request.


          Sincerely,
          SBI Card Cares
          Dear Customer,

          Would like to share that your address has been changed in our records. Please call SBI Helpline for any further request. Looking forward for your continued patronage.

          Sincerely
          SBI Card Cares
          I have changed my address
          I have given my changed address

          A Udaya Bhaskara Sharma
          S-2/3, H NO 10-297/1,
          Sai Mithra Enclave
          Vasanthapuri colony
          Near Anukrishn a Hosipital
          Malkajigiri
          Secumderabad-500047
          PH NO [protected]
          MY Card No [protected]
          E Mail: [protected]@gmail.com
          With regards
          AUB Sharma
          Hi!
          Sir/Madam, i live in Hyderabad. I had Shifted to my new House, so I want to change my SBI Advantage card address to my current Address.
          So please kindly guide me.

          My phone Number is [protected]
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            K
            karshni
            from Jammu, Jammu and Kashmir
            Mar 24, 2012
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            Address: Ambala, Haryana

            I am using my SBI Credit Card since 2005 and from 8th march 2012 it was blocked without any prior notice. And my approximate use per month is 20,000 to 30,000 INR and always paid my bill on time but from last month I am facing lot of difficulties in payments and purchasing. I had lots of loss of interest due to this problem. I had contacted SBI Card but they are always saying to wait for 2 days or 3 days or more. Since now it has not been activated.
            Details:
            B P Verma
            Ambala City
            Mobile Number- [protected]
            Address- 67 Amba Vihar, Behind Karan Palace, Ambala City, Haryana. Pin- 134003
            Dear Customer,

            We regret the inconvenience you have faced.
            We will get in touch with you soon to further address your concern.


            Sincerely,
            SBI Card Cares
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              A
              Anil Kumar jain
              from Lucknow, Uttar Pradesh
              Mar 24, 2012
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              Address: Agra, Uttar Pradesh

              Dear Sir,This id to inform to you that My father shri Nemi Chand Jain,who is retired Railway Guard and taking monthly pension from long.But the last three month (Dec'11 to F till date )he is not getting pension due to server problem in your Etmadpur (Agra) Branch State bank of india and his Bank A/C no is [protected]. it is therefore requested to you please take necessary action in this regard and credit his pension in his account on priority basis .Warm regard Anil Jain [protected]
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                biswajit dutta91
                from Pune, Maharashtra
                Mar 24, 2012
                Resolved
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                Resolved

                Address: Lakhimpur, Assam

                This is my Account Number [protected] in the name of Biswajit Dutta.. Branch-9434 n branch manager B.G. Sinha I have complained to SBI cust.care number for damage of my ATM card and the process to apply for new ATM card as informed by them the process n doc.needed and they too informed me the period that in between 7-10 days,I will get back my new ATM card but now more than 20 days crossed till then my new ATM card not received and my branch associates are asking more days and I am getting difficulties to transact my cash n didn't get any good response from them too...My SBI Complain no.[protected] via cal to toll free no. of SBI cust care..n via website complain no.CC[protected].... MY CONTACT NO.[protected]...PLACE- Laluk, Niz-Laluk, Laluk Tinali, Dist-Lakhimpur..P.O/P.S.-Laluk Pin 784160 ASOM...[protected]@rediffmail.com Plz Help n go through it...
                Aug 13, 2020
                Complaint marked as Resolved 

                Irregularities in 6th CPC Arrear — ATM card not yet received

                I had applied for new ATM card from SBI (003790) A/c No.[protected] dated 20.11.2010; but the card is not yet received.


                Anuj Sinha
                [protected]
                I Till now neutral n not satisfied with the happenings wat going on if it solved in between 24 hrs n I get the confirmation too of my complain then i think I will fully be satisfied n happy too..
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                  S
                  sjohnregis
                  from Mumbai, Maharashtra
                  Mar 24, 2012
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  I AM HOLDING SBI CREDIT CARD.
                  I AM HAVING REWARD POINTS OF 2195.

                  WHEN I TOLD THE SBI PEOPLE TO CLOSE THE ACCOUNT OF THE CREDIT CARD AND ADJUST MY REWARD POINTS.

                  THEY SAID THE REWARD POINTS ARE ONLY USABLE WHEN YOU HOLD THE CARD.
                  I WONT BE ADJUSTABLE TO THE EXISTING AMOUNT.

                  HOW SELFISH THE CREDIT ISSUING FINANCE BANKS.

                  BE AWARE OF CREDIT CARDS.
                  THEY WILL CHARGE YOU ALL TYPES OF CHARGES
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Customer,

                  We would love to help you out. Just write to us with your details at [protected]@ge.com

                  Yours Sincerely
                  SBI Cards
                  Dear Customer,

                  We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

                  Yours sincerely,
                  SBI Cards
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                    R
                    rajiv kukreti
                    Mar 24, 2012
                    Resolved
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                    Resolved

                    Address: Dehradun, Uttarakhand

                    Sir,
                    I holding a DSP A/C No [protected] with SBI , Vasant Vihar , Dehradun. On 29 Feb 12 I had withdraw Rs 10000/- from HDFC ATM located at Vasant Vihar Dehradun. But on 05 Mar 12 when I updated my passbook I noticed that two withdraw of Rs 10000/- each were made through HDFC ATM. The same complaint was made to the bank authorities . But it was informed by the HDFC Bank that the transaction was successfully completed.
                    On 29 Feb 12 on the first instance Rs 10000/- was withdrawl and then I tried to withdrawl Rs 7000/- which was completed and then I tried to withdrawl Rs 5000/- which was denied as transaction limit is completed. Only Rs 10000/- was withdrawl. My complaint has been twice been fwd to the HDFC bank through SBI but reply is the transaction is successfully completed. I have withdrawl only Rs 10000/- through HDFC ATM located at Vasant Vihar Dehradun on 29 Feb 12. Sir , it is requested to pl project the case strongly so that excess withdrawl of Rs 10000/- can be credited to my account .
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      N
                      nrb
                      from Mumbai, Maharashtra
                      Mar 24, 2012
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra

                      I Nayan Dilip Palav .MY EMAIL ID IS [protected]@gmail.com. I HAD APPLIED FOR SBI CLERICAL POSTS. WITH MY Registration No.-[protected] . BUT I DIDNOT RECEIVED MY CONFIRMATION MESSAGE TO MY EMAIL ID, AFTER PAYMENT OF FEES.SO, PLEASE SEND ME CONFIRMATION MESSAGE TO MY EMAIL ID.



                      Thanking You,

                      NAYAN DILIP PALAV
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      SBI — NO CONFIRMATION MAIL AFTER SUBMISSION

                      AFTER THE SUBMISSION AND GETTING REGISTRATION ID I HAVEN'T RECEIVED ANY CONFIRMATION MAIL FROM LAST 3 DAYS WHETHER I SHOULD RE REGISTER AGAIN PLEZZZ HELP ME
                      I am from Saudi Arebia, I sent registration form for NRI through Post before 1 month...I didnt get any reply yet...even I called to that branch, but I didnt get good result

                      SBI — reconfirmation of previous mail

                      i have already sent my payment details. but the response is still negative, in case i have sent the details of my payment. please verify and check your account.Yours sciencier customer
                      I am Rajarshi Biswas from kolkata.I applied for SBI CLERICAL exam posts.My registration number is [protected].After payment of fees at SBI(NAGERBAZAR BRANCH, KOLKATA) I did not get any kind of confirmation message at my email ID ([protected]@gmail.com) and my mobile no. also.
                      SO I CAN NOT UNDERSTAND THAT WHETHER MY PROCESS IS COMPLETEED OR NOT.PLEASE HELP ME AND SEND ME THE CONFIRMATION MESSAGE AT MY E-MAIL ID.

                      THANKING YOU,
                      RAJARSHI BISWAS
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                        M
                        manojvasoya
                        from Mumbai, Maharashtra
                        Mar 24, 2012
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                        Address: Jamnagar, Gujarat

                        Refer to recruitment advertisement of SBI on internet "Recruitment for Clerical Staff (Clerks / Stenographers)"

                        i am unable to submit the new application even after submiting the full filled form with in less than required size of attachments, its not accepting my application.
                        Its being really fed up when not accepting your application and i have to fill the whole form again and agian.
                        Its giving error attached herewith.
                        I tried it with less than 10 KB attachemnt of both photos but not getting positive reply from SBI server.

                        Give suggestable feedback to be applicant.

                        -Manoj Vasoya
                        +91 [protected]
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                          Kunal Raja
                          from Mumbai, Maharashtra
                          Mar 23, 2012
                          Resolved
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                          Resolved

                          Address: Mahasamund, Chhattisgarh

                          Respected Sir,
                          I am Kunal Raja from Saraipali. I am having an account in S.B.I. CHIVRAKUTA Branch. My account number is [protected](saving account). Whenever I go to that bank, Manager and other staff member do not answer whatever I ask about any details. once my 500/- rs was debated from my account through ATM .And when I complaint about that fault of transaction,no one answered or suggested me the solution. Than I complaint in customer care, then it was resolved in 7 working days. My wife is also having account in that branch, she also had the same problem. Her 100/- rs. did'nt withdrawn and in mini statement ,it showed that 100/-rs has been withdrawn.
                          Her account number is [protected] . She is working as a shikshakarmi . She gets her salary from same branch. Bank Manager and Loan officer always misbehave with other custumers too. The code of that branch is 9750. Please take some actions and give us good behavior. otherwise we should be sorry and bother to close our account.
                          Kunal Raja
                          s/o Lt . Shri C.P. Raja
                          account no. [protected]
                          address: Ashirwad bhavan,
                          main road, Saraipali
                          dis: Mahasamund( C.G.)
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I am totally agreed.
                          [protected]@gmail.com
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                            A
                            amolshinde.hits
                            from Bengaluru, Karnataka
                            Mar 22, 2012
                            Resolved
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                            Resolved

                            Address: Osmanabad, Maharashtra

                            Dear Sir / Madam,

                            I am Amol Shinde. I am staying in Osmanabad. I want to open an account in SBI bank. so i filled the form to open my account and given all the required documents to the bank on the date of 1st March 2012. Till date i am not having my account. Every day i am going to the bank and asking and waiting for the concern persons but no one at there place. There is lots of inconvenience and mismanagement in the bank.

                            Please guide me & do the needful.

                            Regards,

                            Amol Shinde

                            Contact details:
                            Mob.: [protected]
                            Email: amolshinde.[protected]@gmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              muskkan
                              from Bengaluru, Karnataka
                              Mar 22, 2012
                              Resolved
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                              Resolved

                              Change of Date of Birth

                              Address: Rangareddy, Andhra Pradesh

                              Dear Sir
                              My Date Of Birth Is Marked As[protected] In SBI Credit Card ,So Can U Please Change It To[protected] As Per My 10th Certificate Record ....
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                              Maharshi118
                              from Ahmedabad, Gujarat
                              Mar 22, 2012
                              Resolved
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                              Resolved

                              Address: Sabarkantha, Gujarat

                              Dear sir,

                              My name is Upadhyay maharshi V. I am login first time in Internet Banking at that time I have write the those Userid & password which are giving to sbi prantij bank after second page is change password then click on submit button at that time one error coming.
                              the error is i am write is below:-

                              Invalid kit number, please note that PP KIT number will be alpha numeric and start with alphabet.
                              Kit Number validation failed. Please verify your kit number and try again.
                              Please write to inb.[protected]@sbi.co.in or contact your branch, if problem persists.

                              So please check it and give positive response.

                              Thank You

                              MY Mo No:-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                R
                                RINKU.SOOD
                                from Panipat, Haryana
                                Mar 22, 2012
                                Resolved
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                                Resolved

                                Address: Chandigarh, Chandigarh

                                MY SBI CREDIT CARD NO. [protected] AT THE NAME OF SANDEEP SOOD. I AM RECEIVING BILLS EVEN I AM NOT USING THE CARD. EVERY TIME INTEREST IS APPLIED ON THE BILL. I WANT TO CLOSE THE CARD. HELP ME.

                                SANDEEP SOOD DATE OF BIRTH 26/03/1974
                                [protected]
                                [protected]@HOTMAIL.COM
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Billing card — To close billing card

                                This complaint is to close my billing card as I complaining this several times to Airtel office. My number is [protected].

                                Please close my card as early as possible.

                                Thanks

                                Avinash
                                for lost few months i was not received my phone bill. please send my phone bill to my compony address or send this E-mail address
                                siva.[protected]@gmail.com .
                                my mobile no is [protected].
                                I was not received my phone bill for lost few months.
                                please send my phone bill to my contact address or my e-mail address.
                                my e-mail address is siva.[protected]@gmail.com.

                                Credit Card — false bills

                                Instead of several reminders and message sbi credit card send me a bills in my mobile Rs.7724/- in which Rs.4545/- is a false bill which sent me without my prior permission, how sbi credit card sed me such a false bill. The bills is not belongs to me and not connected any purchase of goods ,then how sbi credit card send such type of false bill.Is it true that hey are also relatrf with such kind of false bill, I never expect such a transaction fom sbi crecard, sbi is a famous name in the world, how they cheating with their customer.
                                Dear Rinku,

                                We regret the inconvenience you have faced.
                                We will get in touch with you soon to further understand and address your query.


                                Sincerely,
                                SBI Card Cares
                                Dear Rinku,

                                We tried to establish contact with you, but we were unable to do so. Please provide the suitable time to get in touch with you.

                                Sincerely
                                SBI Card Cares
                                Dear Rinku,


                                Thanks for talking to us. Hope all of your queries have been resolved. Please call SBI helpline in case of further issues.
                                You can also follow us on Twitter @SBIcard_connect.

                                Sincerely,
                                SBI Card Cares
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                                  S
                                  surya1234-
                                  from Barh, Bihar
                                  Mar 22, 2012
                                  Resolved
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                                  Resolved

                                  Address: Patna, Bihar

                                  DEAR SIR
                                  my transtion wrong attchment for photo i reqested for my help i reverse payment amount 357.71 date of transtion[protected] tranastion id-IG98237368,REFERENCE ID-MSBI[protected] NAME APPLICANT'S JAYANT KUMAR BAGE
                                  ACCOUNT NO-[protected] SBI RAJENDRA NAGAR PATNA I
                                  I REQEST FOR Umy help form filp for photo
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    subirsanyal.malda
                                    from Mumbai, Maharashtra
                                    Mar 22, 2012
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                                    Address: West Bengal

                                    I HAD WITHDRAWN RS 1500 FROM SBI ATM. BUT WHEN I CHECKED MY ACCOUNT ONLINE, SURPRISINGLY I NOTICED THAT RS 1500 HAS BEEN DEBITED TWICE UNDER SINGLE ATM TRABSACTION NO. 9689. I HAVE MADE MANY CORRESPONDENCES WITH BANK BRANCH, DEPUTY GENERAL MANAGER, CUSTOMER CARE SBI, RBI KOLKATA BANKING OMBUDSMAN. BUT STILL MY ACCOUNT HAS NOT BEEN CREDITED WITH RS 1500. WHAT LEGAL STEPS MAY BE TAKEN TO RECOVER MY LOST MONEY WHICH HAS BEEN DIGESTED BY SBI DUE TO THEIR FAULTY COMPUTER NETWORKING SYSTEM.
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                                      spg790
                                      from Jaipur, Rajasthan
                                      Mar 21, 2012
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                                      Address: Uttar Pradesh

                                      SIR,
                                      I AM COMBATANT MEMBER OF INDIAN AIR FORCE .MY SALARY A/C IN SBI AIRFORCE COMPLEX,CHAKERI KANPUR
                                      I HAVE APPLIED APPLICATION FOR AUTO SWEEP MODE IN END MONTH OF FEB 2011,BUT MY SAVING A/C MODIFIED IN THE MONTH OF 10 MAR 2012.DUE TO BANKING STAFF MISTAKE SO I AM TOTALLY LOOSER OF INTEREST OF 01 YEARS.FURTHER,I APPROACH TO BANK STAFF THEY TOLD IT IS NOT POSSIBLE TO GET BACK SAME INTEREST AS ABOVE.

                                      I REQUIRED NEED FULL SUGGESTION FROM YOU. THANKING IN ANTICIPATION


                                      YOURS SINCERELY
                                      SHRIKANT PRASAD GUPTA
                                      sir,
                                      my case may please be taken seriously
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