State Bank of India [SBI] Complaints & Reviews

Dear Customer,

We regret inconvenience you may have faced. We have noted your concern. Pls mail us your contact details on [protected]@ge.com
We will get in touch with you soon to address your query. Kindly mention the reference no 03 20 03 in your mail.

Sincerely,
SBI Card Cares

Dear Customer,

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

Sincerely,
SBI Card Cares

SBI Credit Cards — No response

To
SBI. I had applied for sbi credit card two or three times but still no response anywhere. If this type of services will continue noboby would like to get sbi services. So please make your services better & get in touch to customer earliy as soon as possible.

Thanks

Das manish

SBI Credit Cards — SBI-GE Fradualent acts - don't agree to pay by cash for settlements

DEAR SIR,
IN CARD ACCOUNT MY DATE OF BIRTH IS CHANGE
when i will crroect? i dont know so i will complaint
my card no is [protected]
my date of birth is[protected]

Absolutely agree & concur to the above views. SBI Credit Card is the worst performing card & has been harassing customers so much that they don’t even have any right to continue in the business. I have not met a single person / customer (including SBI Bank officials) who have been satisfied with the service. Everybody using SBI Credit card are being harassed to death. I have been no exception.

sbi credit catd — excess claim of interest

I had used SBI credit card (issued at Bangalore) during the period from 29/7/2006 to 5/11/2006 the day I left India and did not use the card further. I was receiving statements and made few payments when I was in India.
All the other transactions except one debit about the teledraft are ok. After being pointed out that the teledraft claimed to have been sent did not reach, the debit on that account was reversed in March 2007. However all the statements between August 2006 and March 2007 carried the interest and penalty for the entire amount. My prayer for reversal of the interest was accepted (by the customer relations officer) in August 2007. The customer relations officer calculated the amount payable as on 17th August 2007 after waiver the interest and penalty charged on the tele draft, and I was asked to pay 18628/- which was paid by my father on my behalf as I am out of India. Even though we did not receive any communication on the final settlement, we were not much bothered about it as no further calls were there from the Bank. I am sure that I donot owe any money to the bank now.
But again it had started now and we are asked to pay another Rs.28000 or so. The person who is calling for this purpose is very rude and she has been calling intermittently using all the tactics and is not prepared to listen our side at all. She has been threatening us about legal action etc etc.,
Please advise me about the further course of action.

Credit Card — about unfair charges

To,

Dear Custmer care / cradit card division manager,

(subject: about late payment fee)

I have a cradit card of axis bank which no is 4718, 6300, 0236, 2225,
problem is that, few month back i purchased some merhendise from this card worth rs. 839 n i deliverd a chaque in axis bank drop box before the due date.but next month i recieved a statement with late fee then i called the custmer care n inform about my payment, they said to me ur chaqe missed but no problem n pay cash in any axis bank than i paid 850rs in axis bank in favour of my card...

Today i recived a statement u mationed 671rs for late payment what is this, i[censored] people missed my chaqe then i m not responsible for it, i'll nt give a single panny for it and i mean it...this is ur services...

i m requsting to u plz remove my late payment otherwise i'll take a legal action against u ...




thanx n regads
(sandeep singh)

SBI Credit Cards — stolen and misappropriated credit cards

My credit card got stolen and misappropriated before I could get it locked or lodge an FIR. My credit card limit was 30000 which were breached by the credit card thief.

When I came to know I blocked it and lodged FIR and went all the way to get them caught. The articles purchased and the credit card was recovered by the police which they say is no more my property. They say it is the property of the card company.

I later sent all the case details and FIR copy to the card company. But they are claiming the amount from me and continuously levying interest and other charges in spite of my correspondence to them for not doing so. The vendors also did not match my signature on the reverse of card.



Please suggest as what is the measure for me. How can I save myself from not paying?

SBI Credit Cards — Excess Claim etc

I find that SBI Cards charged me for a Royal Sunara Insurance which was cancelled. Later when the charge was reversed, the software system has not reduced the amount and hence the excess claim continues from April 2008 till date despite continuous reminders and explanations.

I have now served a final notice to the Card department and want to seek a Court direction to get the software used for billing audited by an independent firm for bugs and suspension of the Card activity until this is satisfatorily completed.

I would like to have the feedback from others on this.

I am stationed in Bangalore

SBI Credit Cards — Unfair Charges

Hi,
I have cancelled my Credit Card due to some unfair charges on my coount. I was an old customer (Since 2005) of this bank and took an EMD facility from them. Even after the payment of the whole money, everymonth I am finding some penalty in my statements and paying that out. Now when they refuse to do anything about it and are not ready to pay me back the wrong financial charges, I want to make a complaint in consumer forum against the aforesaid company.

Pankaj

what about my claim

SBI Credit Cards — Resettlement of broken settlements

sir i am having SBI credit card worth rs.25, 000/= i got settlement for rs.22, 000/= 8 months back.i paid 3 installments on time (5500*3) and i missed the final one due to financial problems . now they are asking rs.10, 000/= sir which i could not afford . what is lowest amount we can ask for.. or please tell me about further course of action

SBI Credit Cards — Shows outstanding of Around Rs.9000

SbI provide me a life time free Credit card and then add two Policies without intimating me and charging from my card. After i getting the first statement, I call to their customer care and told them to cancel the policies as I didnot need them. But in the next statement I again found that the policies are still their and the bill amount is increased. After that I had call their Customer care so many times but I didn't find any solution. Then on mid of March I received a call from their settlement dept. and giving me a offer that my total amount will be settled, if I paid Rs 580, which I agreed and paid imediately. But I Surprised when I get the statement for the April that my balance is still the same and they deducted only Rs 580from the total due amount. Now they are harrasing me again by calling me anytime everyday and forcing me to pay the full amount. Iam not using the card for single time and unable to understand the dues of arount Rs. 9000 in the April, 2009 billing statement. I need support from the conumer court now.

Regards,
Abhijit Basak

PLZ DONT GO FOR SBI CARD...

SBI Credit Cards — Harrasement from recovery dept of SBI inspite of several mistakes from SBI people

To
The AVP, Customer Service
State Bank Of India, Card(SBI Card)
head.[protected]@ge.com

Dear SIr,

I Ketan D Sardesai, unfortunately own a SBI credit card, & most unfortunately have used it.

Primarily, I have never applied for the C.C. from SBI, SBI people sold me a card after heavy follow up with me. While selling it they committed that there won't be any surcharges or interests other than late fees if applicable. While taking documents they committed me a card of Credit limit of 1, 00, 000/- but when I recd. a card I found it is only worth of 30000/-. the telecaller girl was namely rachna. After few days I wanted to purchase few things hence I called on tollfree no given on back side of my card & asked that If I convert my amount of approx. 23, 500/- in ECS for 12 mnths, what will be my EMI? MR. suresh was the person. He confirmed me that it will be 2193 p.m. for 12mnths. & 170 rs will be surcharge. Here it self they broke their first 2 committments. But I needed the purchase hence I neglected it. I asked that customer care executive that what should I do for auto deduction of my payments on monthly basis from my sal account, he confirmed me that I should call on same no & inform to do so, & they will take care of it.( THis is how my other service provider does) I did the same & was careless about the payment. After 2 months theys suddenly started calling me for payments. I told the caller that I have permitted SBI to cut my payment from my account. Even on that day they didn't responded. All your telecallers are worst in customer communication they even can't speak like gentleman. After so many calls they told me that there is a different procedure. I work for around 16 hrs a day & work for some nationally important jobs. I am not allowed to use phones at works & can't spare time to go to banks or atms. hence I made SBI to deduct payments from my account. Then I paid 3 payments in cash 2600/- 2600/- 2400/-. DUring this period some body Lakshaman & kavita started speaking with me. Lakshman was quiet Ok but lady kavita she speaks in very abusive language & threatened to come to my office & TAMSHA KHADA KAR DUNGI were her words. Bieng a lady I can't shout on her beacause I am indian. Every time she calls she speaks in similar way only. After 1st & 2nd payment I again requested them to cut the payment through a/c that time I came to know the exact procedure. Your person came & took my ECS form along with 3rd payment. Kavita & lakshman both committed me that now I was not supposed to bother about payment & even they committed to cancel all late fees charged as the whole mistake was created by SBI people due to their useless communication & customer handling skills. She even told me that they will reduce the amount I paid from my balance. Then again after few months she started calling me for money, I told that you have committed my that payment will be cut from my a/c, I was on out door that day. She said my form is been declined, she was not ready to give me the reasons for the same further she said that she didn't want to tell. I asked her when my form was rejected she said on 15th of this month, & she was calling me on 22nd, I asked her simple question that If SBI people sat on paper for 7 days I should get atleast 2 days to come back to mumbai. She was not ready. She said she will send a person where I was. & threatened me to send a person to my home. That day I made my friend to pay 2500/- & she said that ECS will never be converted. & immediately after 2 days other executive started calling for payment. & gave me a shock that after payment of 10000/- my balance is reduced by only 5000/- He told me that it was interest. Which will not be there, was the committment from SBI. This is the whole story till the date. Suddenly your other executive calls & says I can convert my payments into ECS, no matters my form was rejected previously, though there was no reason for rejection. Conclusively,
1) SBI cards salesman compell customer to buy card. They have half knowldge about ther own systems. They give fals committments to sell cards.
2) SBI Customer care is not bothered to care the customer. they don't know the procedures & requirements for usefriendly payment options.
3) Your tele callers are simply useless, as you must be recording major data for customer, I have told them many times that I work with defence people hence please don't call me frequesntly. Still they keep on calling. They don't pass on customer data to each other.They even are not bothered about informing customer for his/her account progress.
4) Your people deny their committments & try to rule the customer, which will not let SBI survive for longer time in this field.
5) Your people kick customer for their own mistake, if customer shows their mistakes they try to threaten customer & use very bad abusive language which customer can't use for any lady. They take benifit of the same.
6) They straight away deny to disclose & prove calculations & try to dectate to customer that he must do as they say.
I want resolution for all these matters, & I am not ready to pay any more interest, surcharges or late fees as whole blunder is been created by SBI own people. No callers should call me for payment before resolving the whole matter.

Thanks & Regards,

Ketan D. Sardesai,

I am sending this communication to my whole circle which contains around 250-300 people, hence do reply on it & act on it too. What ever reply & committment you give in return also will be spread among them. THey also will come to know how largest bank of country serves it's customer.

SBI Credit Cards — with out swiping card 3288.rs showing in statement.

I am T.sanjeeva pulla rao using sbi card no [protected]., with out using / swiping at classic polo hyd in., they are showing in the amount of 3288.00rs how it is possible i was not in city i was at vishakapatnam .this is definitaly miss use of my card number so kindly invistigate and return this amount .,
thanking you sir.,
t.sanjeeva pulla rao.
sbi credit card no:[protected].

Sir,
I T.MANIKYALA RAO having account at SBH, VTPS BRANCH, IBRAHIMPATNAM, KRISHNA(D.T), ANDHRAPRADESH.I using my atm card andhrabank, vuyyuru.I try to draw 4, 000/- but amount is not getting.But my account amount of 4000/- is deducted.I given complaint both the branches.Two months time is over.But i am not getting any reply from both the banks.
Please, help us to get my amount.
A/C NO:[protected]

I totally agree and disgusted with the callous attitude of SBI credit cards division.

SBI Credit Cards — harrasment for payment

I AM A CREDIT CARD HOLDER OF SBI no [protected]
I RECEIVED A LETTER DATE 2/6/2009 STATTING A FRESH DEMAND OF RS. 47949.96 AS OUTSTANDING DUES.

ON ENQUIRING I WAS TOLD THAT THE ABOVE DUES ARE PERTAINING TO FEBRUARY 2007 (BUT DETAILS HAVE NOT BEEN NOT PROVIDED SO FAR TO ME)

IN THIS CONNECTION I AM TO SUBMIT THAT I HAVE CLEARED ALL MY DUES TILL DATE AND THERE ARE NO FURTHER DUES PENDING IN MY NAME .

ON 7.8.2009 I SENT AN EMAIL FOR THE SAME TO YOU AFTER WHICH I HAVE BEEN GETTING CALLS FOR CLEARING MY DUES OM 9.8.2009, 11.8.2009 14.8.2009 & 16.8.2009 FROM THE PHONE NO AS BELOW :[protected]

EACH AND EVERY TIME ON RECEIVING A CALL I HAVE BEEN TRYING TO EXPLAINING MY POSITION ON THE ISSUE TO YOUR STAFF BUT THEY ARE NOT WILLING TO LISTEN TO MY POSITION ON THE ISSUE NOR I HAVE BEEN PROVIDED ANY DETAILS OF THE DUES (AS PER YOUR ACCOUNTS)

WHEN I REQUESTED THEM TO LET ME TALK WITH SOME SENIOR OFFICALS FROM YOUR SIDE THERE WAS THERE WAS NO REPLY.

KINDLY LOOK INTO THE MATTER AT EARLIEST AND DO THE NEEDFU OTHERWISE THERE WOULD BE NO OPTION LEFT FOR ME BUT TO TAKE THE MATTER TO THE CONSUMER COURT.

ONCE AGAIN IT IS REQUESTED TO TAKE UP THE MATTER ON URGENT BASIS AND DO THE NEEDFUL SO AS TO SETTLE THE ISSUE.

THANKING YOU

SBI Credit Cards — got cheated with SBI cards

After taking SBI card , I was told that it had an outstanding of Rs 261.00 as insurance fee , w/o paying which the card cannot be activated.

I paid that amount via cheque , my account was debited with that amount but then customer care person told me that we are sorry we can't activate your card.

I had written to feedback.[protected]@ge.com and head.[protected]@ge.com as well but neither my money got refunded nor card got activated.

Its not about Rs 261 /= , its about what practices are being followed by such a big national bank.

I am fully agree with Mr. Ketan S. Sardesai...Customer care executives has same attitude as he described. I haven't seen such attitude by any other c.c. executives...
people plz do think before getting Credit card from SBI..

on going through the content of your letter i fully agree with you as iam also passing with the same situation by owning an unfortunate sbi creditcard.
the staf[censored]nder this creditcard division are totally irresponsible in discharging their duties subjecting customers to unnecessary confusions and uncalledfor tensions.
The employees of this division never maintain any corrilation among them-selves while dealing with customers showing their utmost disorderness in the system
I hope the top-ups of sbi card division using their good office will take immediate measures in bringing the existing choas of system back to track.

SBI Credit Cards — Harresssing calls for a Credit Card never owned or possesed by me.

Hi,

In 2006 I had received a call from SBI gurgaon office stating that I owed money to them. I dont clearly remember the amount but it was very high.

I spoke to a gentleman named Ashish who claimed to be from the legal department of SBI. He asked me for some details of mine like DOB, mothers name , etc... and when I shared my information I was told that the details do not match and maybe they were contacting the wrong guy.

But on my requests we tried to verify some more details. Surprisingly information like my cell number, name, company were correct.

I am very sure that I have not applied for a credit card from SBI. Now after i got to know this I was not sure if we should ever give any documents to these agency Sales reps as they may use this wherever they want.

Whatever...based on my discussion with Ashish he thanked me for being supportive in answering all information asked. he promised me that SBI cards would not bother me further and he would file this as a identity theft case which they will have to be careful about.

I also asked him if there is anything I should do from my end as this is very unnerving and could land me in toruble later some time. He assured mt that this was completely internal and I do not need to worry as I was not the person in question. All this happened in 2005 or 2006. I dont remember comepletely.

Today after 3 to 4 years later I get a call from the Pune office of SBI cards and they ask me to pay up Rs. 3,50,000/-

I was horrified listening to the amount and the fact that they called me again for this.

How can i see notations on the account if they have called me and noted all the conversation whenever they called me. Because I dont have a clue about what this is all about and If i have to aske them for all the forms and documents which I am sure should have my signature I dont even know anything like, card number, when it was issued, when the transaction was made, when did they call me and where did they send the card. (I have been a bachelor in those times and was moving residences as a tenant) I cant remember the addresses completely after so many years.

Anyways as a consumer I want to know how I can get the details of all that is there on that account?
How do I get an assurance from SBI that I am not the person who has defaulted, What are my options to understand this fraud as it impacts my name and also may impact my credit history. Fortunately this has not happened as I have availed 4 loans in the last 5 years and never have defaulted on any payment whatsoever.

How can I protect myself in the future too from such frauds?

Regards,

Amit Sancheti

[protected]@rediffmail.com

SBI Credit Cards — Fraudulent joining fees

I recently got SBI gold card, and when I received my first month's statement, within 3 days of getting the card, there was a joining fees of Rs 500/-. While offering the card, there was no mention of any such fees. I registered a complaint with SBI customer care, but to no avail. They have plainly refused to rollback the fraudulent charge. Never expected this kind of cheapness from SBI. Can I do anything about it? Someone please advice.

Thanks,
Bikash

pay that amount and get that card closed if you don't need it

SBI Credit Cards — harrisment through phone calls

around 5 years back 2 people came to me at my home at varanasi and told me that i have won a special chance of winning a SBI CREDIT CARD.it was something new to me so i asked them to tell me more abt this.they told me that u have to spent money by using this credit card and u have to pay the amount in 45 days.i did so but after a year and a half i got a bill with 4000.00 rs as my bill.then i talked to customer care of SBI CREDIT CARDS,this time they told me about my billing cycle.i immidiatly asked them to block my card.next day SBI CUSTOMER CARE called me and asked me about my problem.i told them everything.they told me that i m a renewed customer for them so they are weiveing the extra charges and the amount payable is around 1200 RS.i paid them RS 1200 through cheque.i wrote a application for the closure of my credit card account and submitted that application with credit card (torn into 2 pieces)to bank.
after that day i didn't recieved any bills from SBI.now i m transferred from varanasi.
after 3 years 1 people called me up and told me that we tracked you and u have a bill of RS. 24000.00 on you from SBI CREDIT CARD.they are harresing me unnecessarily.today on 8th june 2010 some new person called me and told me that i will get u arrested i[censored] not paid us RS. 10000.00.pay RS 10000.00 and all ur debits will be cleared.
the numbers of both the persons are as [protected],,,,,and ,,,,[protected]..........
they say that they are from SBI CREDIT CARDS.
they are harrasing me a lot.
please tell me what should i do ?should a lodge a FIR against them of file a case in consumer forum.
my email id is [protected]@yahoo.co.in

abe bhaiye tu paaka chutiya hai - jisne phone kiya usko bula apne paas - bol saare statement le kar aane ke liye - aur jo tune card close karne ke liye letter diya tha uski copy tere paas hogi - agar nahi hai to koi baat nahi - usko bula statement ke saath bol jab se card open hua uss time se aaj tak ke saare statement le kar aao - fir dekh kitna original purchase hai - agar original purchase mai kuch pay nahi hua hai to pay kar de.

agar kewal late fee aur interest hai to bol ja kar maa chudwaao mai koi paise nahi de raha - agar phaltu bak bak kar to ek dhobi paat de dena - ye bahanchod bank wale pagal ho gaye hai - apne problem ke root mai ja theek se samajh kaya problem hai, uska solution wahi hoga.

SBI Credit Cards — SBI CREDIT CARDS: Receipt of free ticket

I took SBI Spice jet credit card in june 2010. I was told that within the month of payment of entry fee, i can get a free flight ticket by which i can travel anywhere in India. I have paid the entry fee in June 2010 itself. But till now i didnt get the free ticket. Its been nearly 3 months. Im behind them asking for the ticket but all efforts in vain. Im tired of falling behind them

Is there anyway of making the process fast? Whom shld we complain about this so that it can be made fast?

SBI Credit Cards — Credit Card Sent to the residence without any request from my side and also posted the arbitrary charges of the credit card.

The SBI Credit people have forcibly sent the SBI credit card to my residence and that too without any request from my side or Knowledge. Moreover they have also sent some charges.
No any facility of credit card was requested from my side. I also went to the local bank i.e at Kabir Chowk, Sabarmati. but they were reluctant to our complaint and were also not attending me properly.
I am 63 year old and my niece have helped me out for this internet complaint.
My residential address is
4, Jayandra Park, D Cabin, Railway Colony, P.O Sabarmati, Ahmedabad.
Mobile No 0-[protected].

SBI Credit Cards — Statement even after cancellation of card

I am being harassed by the SBI credit card personal by sending me e statements three to four years after cancelation of cards. The cancellation of the credit card was confirmed by their personal. About three years after (from last two to three months) I am again receiving e statements on my mail. I am unable to open these statements as after such a long period, I don’t remember even my card number which was destroyed three years back.

B.K. chandan

me to facing similar problem with SBI credit card

SBI Credit Cards — fraud use of card

This is regarding SBI card no [protected] supposedly issued to me in January 2008.

I had applied for a platinum card at the time of application, and when I recd. a gold card I refused to accept it. For almost two years there was no usage on the card, but I recd a statement in September 2009 saying that I had used it for Rs 859. When I called the helpline I was told that the total outstanding on the card as on 22 Sep 2010 was Rs. 2593, which was obviously misused. The card has now been blocked.

I have been getting calls threatening legal action in case I don't pay up

SBI Credit Cards — CREDIT CARD NOT DISPATCHED

I HAD SUBMITTED ALL MY DOCUMENTS TO SBI CREDIT CARD AGENT ON 6 OCTOBER 2010. MY FORM NO IS S[protected]. BUT I HAVE STILL NOT RECEIVED MY CARD. I WOULD BE HIGHLY OBLIGED IF YOU DELIVER MY CARD AS SOON AS POSSIBLE.

THANKING YOU

VICTORIA WILSON
116, MCD FLATS, NIMRI COLONY
ASHOK VIHAR
DELHI-52

[protected]

SBI Credit Cards — N NUMBER OF CALLS RECEIVING

Dear Sir,

I am a subscriber of TATA Indicom CDMA Mobile with a number [protected] and would like to complaint against SBI Credit Cards for calling again and again for offering credit card even though I am not interested in taking the card. Sometimes I am getting more than three call a day and they are calling again and again even after I requested them not to call again. I am really fed up with the call centre people of SBI Credit Cards. I don't know why they do not make a note of the number and delete from their list.

I request you kindly do the needful.

Srinivas

SBI Credit Cards — Fraudulent Information

Went to SBI local branch for a Credit Card application. Spoke to the Branch Mananger about our options and we were told the best way is to open a FD linked secured credit card as this has good credit limit without annual fees. Recieved the card a few days later and shocker-----Rs 500 annual fees per card agreement.
Is this right or wrong. Would we have applied for the credit card knowing there are these annual fees?
How do I get redress.

SBI Credit Cards — Name is CIBIL

I had a Credit Card for SBI and i have a NOC from the bank that there is no dues in my name still my name is present in the CIBIL.
Has any body faced this and know the procedure to clear the name. I have been running around the bank and even have a mail form them stating that it has been has been updated in the CIBIL. but that is not the correct information.

Please help.
Mayur

SBI Credit Cards — DENIAL OF CREDIT CARDS

I have applied for credit card through sbi maduban. A epresentative of the bank came to me to collect the required informations and i was assured that the card will be delivered tome within 21 days. On 19th of this month only i have received a SMS that my application is under process and the card will be deliverd very shortly. The application no alotted to me is[protected]. I WAS ADVISED TO TRACK THE STATUS OF THE APPLICATION ONLINE . Now today i am surprised to receive a message online that my application is rejected as it is not matching to BANK,s policy whereas i am senior officer in a govt. concern and falling into the income band of 5 to 10 lacs. If bank is not inclines to issue me credit card to apersonlike and also through the salary a/c with the bank then return my papers with detailed reasoning for the same

Dear Customer,

We regret inconvenience you may have faced. We have noted your concern. We will get in touch with you soon to address your query.

Sincerely,
SBI Card Cares

Hi Respected Sir(s)/ Madam(s),

Thank you for responding to my complaint. At least here i am seeing your response. So many mails i sent for that you people are giving automated reply. I am happy to see your response here. Please dn't cheat the people like this.In written you people are saying "we have noted your concern" But by phone calls you people are asking to pay the money. Is this fair? As a nationalized bank we are not excepted these type of tricks.

From last 6 months what you people investigated? u are investigating the issue mean time you people are asking to pay the money and adding interestes and late payment charges. This is not at all good.

I am sure SBI bank people only done this fraud and you people has one more duplicate card with you.
Why i am telling this is " I blocked the cards on 14th and again i recieved new cards on 17th @ 2 PM through blue dart courier AT BANGALORE

on 17th @ 1:50 I recieved 2 sms regarding fruad transaction was done at PATNA. How come this. Please think as human being.
Here are my concerns.

1. We are in bangalore and the cards are with me and it was not stolen or lost. How was the transaction was done in patna.
Till now there is no answer from your end.
2. I requested you to block the cards (including add on card) on 14th of october, but you people has not blocked add- on card
3. With out my permission how you people allowed that much amount on add-on card.
4. We never done that much shoping in the past 5 years span. Pls check the past history of my card
5. You people only given charge slip. For that I already conformed charge slip signature is not matching with my wife's signature.
6. I called to customer care people within 5 mints of the transaction, but customer care people said wait for 48 hours to come to the transaction. Why u are not able to stop the payment
7. Generally for more than 20k rupees transactions, every where asking for ID proof, Pls check what is the id proof they submitted at the time of shopping?

Now you are asking me to pay the amount. How I am responsible for this?
Once again I am tellingI have not used the card. So I am not responsbile for this.

Thanks & Regards
Prasad

Dear Customer,

Thanks for talking to us. As per the telephonic conversation, We are currently working on your issue and will get back to you at the earliest. Looking forward to your continued patronage.

Sincerely,
SBI Card Cares

Today(21/03/2012) i have received a call from PUJA from this number [protected] at 4:38 PM. She asked me wait for some days as we are looking into your issue and i asked the question as " if you are investigating the issue why you people are asking me to pay the amount. She given reply as " from today onwards you will not recieve any call from payments department. This is the conversation done.

My concern is i can wait " But dn't come to me without investigating from your end, upto now you people time passed. Without investigation you people troubled me and mentally torched like any thing. Add on card is on my wife name and we never used that card in past 5 years and more over we are staying in bangalore. With me my family is also struggling with this issue. Please Please do the needful.

Thanking you,

Yours Faithfully,
Prasad

Hi All,

I received a mail from Divya,
Same as 6 months back. They are saying physical transaction was done at patna and transactions are EDC online transactions, which means that the card was present at the time of the transactions. This is not good at all.I am saying same thing the cards are with me and i have not done and not travelled the patna at any time in my life. I am requesting for further investigation where is problem? and who had done this? But they are coming with same solution.. I have asked what id proof they submitted at the time of transaction ? and it is 60, 000 trasaction . Marchant has some CC cameras facility. I am asking for to verify the CC camaras to verify who has done this. But SBI is not going in that way.
Please help me here to proceed further.
Thanking you

Prasad
[protected].

Hi SBI Team/ Pooja,

Any update on my issue? Still i am not recieved any response from you.
Could you please have a look into my issue. I am not able to concentrate on my job. Please do the needful

Thanks & Regards,

Yours Sincerely
Prasad
[protected]

Hi All,

Could you to Please help me here how to proceed further.I need your suggetions.I am not sure how many days they will take to resolve this issue. I am not getting any response from SBI.

Thanks & Regards,
Prasad

Hi Prasad,

I am also facing similar issue with SBI cards, Please post me if you get any updates on the above case I ll be really thankful to you.

Regards,
Ashish Joshi
[protected]@gmail.com

Dear Prasad,

We tried to establish contact with you but we were unable to do so.However, we have sent the communication at your registered mail id with regard to the concern raised by you. Please call SBI Cards helpline for further assistance.


Yours Sincerely,
SBI Cards.

Dear Mr Shriram,

We regret inconvenience you may have faced.
We have noted your concern. We will get in touch with you soon to address your query.


Sincerely,
SBI Card Cares

State Bank of India — Defective reward gift

I received gift of POLO WRIST watch from SBI based on fulfillment of the condition o[censored]tilisisation of the card for certain amount within the specific period.

No one is there to listen the complaint. Even if email the complaint to escalation id , it bounces back.

I am not sure to whom we can trust now and resolve such issues.

Dear Customer,


We regret the inconvenience you have faced. We have noted your concern & we will get in touch with you in X hours to address your query.

Sincerely,
SBI Card Cares

Dear Customer,


Thanks for talking to us. Hope your queries have been resolved & responded well. Looking forward for the continued patronage.


Sincerely
SBI Card Cares

Irregularities in 6th CPC Arrear — account information

Dear Sir/Madam,

I want to know the name and address of person having account no. [protected].

Hi,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team

i had tried to withdrawn rs 5000/- from sbi atm, Sahastradhara Road Branch, Ddehradun on 21 mar 2012 at 1804 hrs, but amount has not been delievered by the atm and a slip generated by the machine sated that sorry unable to process vide txn no - 2791 and amount has been deducted from my account No - [protected] named as Mahipal Singh Bisht. u r requested to refund the debited amount.at earliest please.

RS 6000 AMOUNT DEBITED IN ACCOUNT BUT NOT RECEIVED FROM SBI ATM
ACCOUNT NO [protected] WITH SYNDICATE BANK VILEPARLA MUMBAI
DATE OF TRANSECTION 04=04=2012 AT 10.00AM TRANSECTION NO 4305
ATM LOCATION: SBI ATM PRITAMNAGAR PETROLPUMP PUNA SOLAPUR HIGHWAY CHOFULLA
ATM ID S10Y[protected] TILL DATE THE NOT RECEIVED THE AMOUNT: PLEASE HELP TO
GET CREDIT THE AMOUNT

I have one credit card of SBI Bank. I purchased something of Rs. 14800 in the month of July, 2007. I converted this amount (Rs. 14800) in installments (Rs 764+30 Govt. Tax for 24 month). From that time I am facing so many problems which are as follows :
1. I always put cheque in SBI drop box before 21st of every month (as my due date is 30th) but my cheque not goes for clearing and if go than the collection person for Indore makes it late for bank transaction. It is very clear that local cheque clearing doesn’t take time more than 3 or 4 days, but specially in my case this is taking 10-12 days.

If there is any mistake in cheque, I always write my name and mobile no. behind this, why collection person not informed me? Because of these pre-decided mistakes of collection persons, in the next statement so many wrong charges thrown on my head. This happens with me many times.


2. Each and every time without informing me, recovery persons comes to me and starts abusing and inferior behavior with me as I have done a big crime / mistake by taking SBI card.


3. All most half amount I have paid but according to SBI Recovery Persons my balance amount is Rs. 16500 which is bigger then my actual amount (Rs.14800).

Regarding the same matter I have called so many times to SBI call center but not getting any proper answer.

Is that policy to lout the customer by SBI Credit card? These all cause a big mental harassment to me.

4. Several time I requested on SBI call centre to send me a statement with clear detailed calculation (without these blunder and wrong charges), so that I can pay full & final balance amount by cheque once and get rid from all these. But they are not doing this. I think they are waiting for the time when this amount will be bigger then 1 or 2 lacs and they can easily hang me till death.




As I have responsibility of my old parents, my wife & a little child and I am only person of my family who is earning, so for me this it is impossible to pay such big amounts which become bigger because of so many false charges.

Please help me as these SBI card persons have made my life hell.


Regards


Narendra Singh

Dear Mr Alok,


We have noted your concern. We will get in touch with you soon to address your query.
Pls mail us your contact details and card number on [protected]@ge.com.
Kindly mention the reference no. 01 14 03 in your mail.


Sincerely,
SBI Card Cares

Dear Mr Alok,


We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.


Sincerely
SBI Card Cares

Dear MR Pal,

We have noted your concern. We will get in touch with you soon to address your query.

Sincerely,
SBI Card Cares

Dear Mr Pal,

Thanks for talking to us.Hope your queries have been responded.Please call SBI Card helpline for any further assistance.

Sincerely,
SBI Card Cares