State Bank of India [SBI] Complaints & Reviews

Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card No.[protected] regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Blocked Confirmation No.[protected]
1st registration of ticket No. AT[protected] dtd.12.09.2011
2nd registration of ticket No. OA[protected] dtd.16.11.2011

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy (Govt. of India), Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement Card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately registered a complain vide ticket No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (15.11.2011) the said Branch did not receive REPIN and informed me that the case is pending with CMS Unit. In this regard several correspondance have already been made to Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in, local contact centre and also made several SMSs to 567676 from my mobile [protected]/[protected]. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process in CMS Unit. As per advise of Customer Service I have re- registered a complain vide No.OA[protected] dtd.16.11.2011 for the same purpose. To-day on 28.11.2011, I came to know from my Branch that re pin has not been received by them against the above two complains. In this connection, it is requested to look into the matter for issuing of the REPIN. Under which circumastance the re pin is not being issued may be intimated to me. Correspondence made with SBI are incorporated for ready reference.

1.Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.

Awaiting an early respsonse please.

Thanking you.

ABDUL QADIM KHAN

2.Dear Sir,

Thank you for writing to us at State Bank Customer Service.
We deeply regret the inconvenience caused to you due to non receipt of ATM PIN.

We wish to inform you that as per our records your ATM PIN has been dispatched to your branch through Speed Post with air way bill number (EA[protected]IN). We would request you to get in touch with your branch where your account is operational to collect the PIN

In the rare eventuality that the branch has not received the PIN, please submit a written request for a new PIN number at the branch where your account is operational.

Alternatively you can call on our 24x7 helpline No. [protected](from BSNL/MTNL landline) or [protected] from any other phone to apply for new PIN. We also suggest you to kindly keep the basic information about your account handy before making call to helpline numbers. This will help us to serve you better.

Post giving request, you can collect the new PIN after 7-10 days from your account holding branch.



For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/12/2011 11:04:48 AM
To: [protected]@sbi.co.in
Subject:




Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.

Awaiting an early respsonse please.

Thanking you.

ABDUL QADIM KHAN

Could I expect a reply by return mail please.

Thanking you,

A.Q.KHAN

3.Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

A.Q.Khan,
Administration (E.II),
Tel.[protected]
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin
----- Original Message -----
From: ATM Services
To: [protected]@immt.res.in
Sent: Monday, September 12, 2011 11:16 AM
Subject: ***SPAM*** Re: [#291127]


Dear Sir,

Thank you for writing to us at State Bank Customer Service.
We deeply regret the inconvenience caused to you due to non receipt of ATM PIN.

We wish to inform you that as per our records your ATM PIN has been dispatched to your branch through Speed Post with air way bill number (EA[protected]IN). We would request you to get in touch with your branch where your account is operational to collect the PIN

In the rare eventuality that the branch has not received the PIN, please submit a written request for a new PIN number at the branch where your account is operational.
Alternatively you can call on our 24x7 helpline No. [protected](from BSNL/MTNL landline) or [protected] from any other phone to apply for new PIN. We also suggest you to kindly keep the basic information about your account handy before making call to helpline numbers. This will help us to serve you better.

Post giving request, you can collect the new PIN after 7-10 days from your account holding branch.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/12/2011 11:04:48 AM
To: [protected]@sbi.co.in

Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.

Awaiting an early respsonse please.

Thanking you.

ABDUL QADIM KHAN


_______________________________________
A.Q.Khan,
Administration (E.II),
Tel.[protected]
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin

4.Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN

5.Sir,

With reference to ATM ticket bearing No. AT[protected] against my SBI saving account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to look into the matter and let me know the present status of the re-PIN which is badly needed.

Thanking You
ABDUL QADIM KHAN

6.to-day 3 pm I visited my branch but failed to receive re-pin as the same has not been received by the branch so far. Could I except the present status of re-pin which is badly needed.

A.Q.KHAN
_____________________________________
A.Q.Khan,
Administration (E.II),
Tel.[protected]office)
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin
----- Original Message -----
From: ATM Services
To: [protected]@immt.res.in
Sent: Monday, September 26, 2011 1:34 PM
Subject: ***SPAM*** Re: Present Status of RE-PIN - regarding. [#295776]


Dear Sir,

Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.

We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,

SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.

Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN

7.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
I am to state that I am a customer of SBI Saving Bank Account since 1983 and to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for a replacement of card in the prescribed format through the above branch where my Saving account is operated. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per instruction I visited several times to the branch for obtaining of PIN. It is need less to mentaion that till 12.09.2011 after noon the Branch did not received any Pin from the issuing Unit of SBI against the card which has already been received by me. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. Yesterday afternoon I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regard correspondance made by me with Customer Care (4times) / mailto:[protected]@sbi.co.in (4times) and SMS from mobile [protected]/[protected] (2 times) may be investigated.However, reply from contact centre is incorporated below for your ready reference:

23.09.2011
Dear Sir,

Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused to you

Further to your query regarding complaint status, we would like to inform you that your complaint is under process and generally we also like to inform you that the Pin will be mailed to your Branch in 7-10 days. Please visit your Branch after 7-10 days and collect your Pin from the ATM officer at the Branch.

Also you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/22/2011 10:15:03 AM
To: [protected]@sbi.co.in
Subject: Re: ***SPAM*** Re: [#291127]


Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

8.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (07499).

Sir,
I am to state that I am a bonafide SBI Saving Bank Account holder since 1983 and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of a card in the prescribed format through the above Branch where my Saving Account is operated. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lione of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 after noon the Branch did not received any Pin from the issuing Unit of SBI against the card which has already been received by me earlier. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. To day (17.10.2011) I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regard correspondance made by me with the Customer Care (4times) / mailto:[protected]@sbi.co.in (4times) and SMS from mobile [protected]/[protected] (2 times) may be referred.However, reply from contact centre is incorporated below for your ready reference:

23.09.2011
Dear Sir,

Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused to you

Further to your query regarding complaint status, we would like to inform you that your complaint is under process and generally we also like to inform you that the Pin will be mailed to your Branch in 7-10 days. Please visit your Branch after 7-10 days and collect your Pin from the ATM officer at the Branch.

Also you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/22/2011 10:15:03 AM
To: [protected]@sbi.co.in
Subject: Re: ***SPAM*** Re: [#291127]


Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

26.09.2011

Dear Sir,
Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.
We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.

Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN


11.10.2011

Dear Sir,
Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.

Further to your query regarding Re-pin request we would like to inform you that you lodge your complaint on the date of 12/09/2011. we like to inform you that your complaint is referred it means Branch has taken action and referred the complaint to the controllers for final resolution.

We would like to inform you that you can know the status of your complaint after 7 days of date of lodge complaint and your complaint will beresolved within 12 working days.( for ATM only).

We also like to inform you that you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,

SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 10/5/2011 9:45:39 AM
To: [protected]@sbi.co.in
Subject: Non issue of re-pin - regarding


Sir,

With reference to ATM ticket bearing No. AT[protected] against my SBI saving account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to look into the matter and let me know the present status of the re-PIN which is badly needed.


Thanking You

ABDUL QADIM KHAN

In view of the above, I am to inform that till to day (17.10.2011 afternoon) I failed to get my RE PIN (Since 12.09.2011). Due to non co-operation of SBI, I am facing a lot of troubles which cannot be described at my level.

With folded hand I request you to kindly investigate the matter and arrange to made available the RE PIN to me as soon as possible which is urgently required.

Thanking You

ABDUL QADIM KHAN

9.Sir/Madam,

With reference to my mail dtd.14.10.2011 to you, I am to inform that ATM ticket bearing No. AT[protected] against my SBI saving account No.[protected] for issuing of a RE-PIN which has not yet been received by the RRL Branch (Code No.07499) where my account is registered. Request for issuing of RE PIN was made by the said Branch on 12.09.2011. You are requested to look into the matter and let me know the present status of the RE-PIN which is urgently needed.

Thanking You

ABDUL QADIM KHAN

10.Ref: 1. My SBI Saving Account No.[protected], Branch / Code No. : Regional Research Laboratory, Bhubaneswar (07499).
2. Lost SBI-ATM-cum-Debit Card No.[protected]
3. Blocked Confirmation No.[protected] dtd.22.08.2011
4. Ticket No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN

Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.


Sir/Madam,

I am a Govt. Servant and a SBI customer since 1983 beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of the card in the prescribed form through the above Branch where my Saving Account is operated. On 02.09.2011 I received a new card bearing No.[protected] without PIN. As per guide line of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 (after noon) the Branch did not receive Pin from the issuing Unit of SBI against the card which has already been received by me earlier. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN. To day (01.11.2011) I visited the Branch and came to know that the RE-PIN has not been received by them so far. In this regard several times correspondance made by me with the Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in , help.[protected]@sbi.co.in and sent SMS from mobile [protected]/[protected] to 567676. Till 24.10.2011, I have been informed in respect of mails in different dates by [protected]@sbi.co.in and customer care only that my case is under process. Due to non co operation of SBI, I am facing a lot of problems for day to day business.

Therefore, You are requested to look into the matter for issueing of RE-PIN and let me know the present status of the RE-PIN.


Thanking You,

ABDUL QADIM KHAN

11.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
I am to state that I am a customer of SBI Saving Bank Account since 1983 and to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for a replacement of card in the prescribed format through the above Branch where my Saving account is operated. On 02.09.2011 I have received a repalcement card bearing No.[protected] without PIN. As per instruction I visited several times to the Branch for obtaining of PIN. It is need less to mentaion that till 12.09.2011 the Branch did not receive any Pin from the issuing Unit of SBI against the card which has already been received by me. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. To day on 09.11.2011 I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regards may I know the present status of REPIN by return mail.


A.Q.Khan,

12. Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch did not receive REPIN and informed that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a return reply soon please.

Thanking you,

A.Q.KHAN

13.Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

14.Dear Sir,

Thank you for writing to us at State bank Customer Service.


We are sorry for the inconvenience caused.

We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.



Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN

14.Dear Sir,

Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.


Further to your query regarding non issue of re-pin,we would like to inform you that you lodge your complaint on the date of 12/09/2011. We like to inform you that your complaint is referred it means Branch has taken action and referred the complaint to the controllers for final resolution.


You can also check the status of your complain by sending a SMS, In SMS you have to write ATM (This ticket No.) and send it to 567676.

We have also send a reminder for your complaint so you will get resoluation as soon as possible.

We also suggest you to kindly keep the basic information about your complaint details before making call to helpline numbers. This will help us to serve you better.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.


Regards,


SBI CONTACT CENTRE


--Original Message--
From: [protected]@immt.res.in
Date: 10/20/2011 12:44:22 PM
To: [protected]@sbi.co.in
Subject: Non issue of RE PIN - regarding



Sir,

With reference to ATM ticket bearing No. AT[protected] against my SBI saving account No.[protected] for issuing of a RE-PIN which has not yet been received by the RRL Branch (Code No.07499) where my account is registered. You are requested to look into the matter and let me know the present status of the RE-PIN which is urgently needed.

Thanking You

ABDUL QADIM KHAN

15.Dear Sir/Madam,



We thank you for writing to SBI Cards and acknowledge the receipt of your e-mail. This is an automated acknowledgement and we shall respond to you within the next 3 working days.



The subject line contains the reference number allotted to your e-mail. We would be tracking your mails through the above reference number and would request you not to change the subject line in future correspondence.



Kindly mention your SBI Card / Account Number and your present contact number in all your correspondence to help us process your request at the earliest.



Please Note : To report loss of your SBI Card , we request you to call our 24X7 Phone-Banking unit at 39 02 02 02,[protected] or[protected]MTNL/BSNL) .



Assuring you of our best services at all times.


Warm Regards,



Vice President – Customer Services

SBI Cards





-----Original Message-----
From: A Q KHAN [[protected]@immt.res.in]
Sent: Tuesday, Nov 1 2011 5:53PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Cc: [protected]@ge.com [[protected]@ge.com]
Subject: Non receipt of RE PIN-regarding




Ref: 1. My SBI Saving Account No.[protected], Branch / Code No. : Regional Research Laboratory, Bhubaneswar (07499).
2. Lost SBI-ATM-cum-Debit Card No.[protected]
3. Blocked Confirmation No.[protected] dtd.22.08.2011
4. Ticket No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN

Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.


Sir/Madam,

I am a Govt. Servant and a SBI customer since 1983 beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of the card in the prescribed form through the above Branch where my Saving Account is operated. On 02.09.2011 I received a new card bearing No.[protected] without PIN. As per guide line of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 (after noon) the Branch did not receive Pin from the issuing Unit of SBI against the card which has already been received by me earlier. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN. To day (01.11.2011) I visited the Branch and came to know that the RE-PIN has not been received by them so far. In this regard several times correspondance made by me with the Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in , help.[protected]@sbi.co.in and sent SMS from mobile [protected]/[protected] to 567676. Till 24.10.2011, I have been informed in respect of mails in different dates by [protected]@sbi.co.in and customer care only that my case is under process. Due to non co operation of SBI, I am facing a lot of problems for day to day business.

Therefore, You are requested to look into the matter for issueing of RE-PIN and let me know the present status of the RE-PIN.


Thanking You,

ABDUL QADIM KHAN

16.09 Nov 2011


Dear Mr.Khan,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Nov 4 2011.
We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.


Yours sincerely,

Deepak Dhawan - Customer Service

17.Dear Sir/Madam



Your request has been forwarded to the concerned authority for needful action.



Thanks & regards



SBI HELPLINE

LHO BHUBANESWAR


From: A Q KHAN
To: services.[protected]@ge.com
Cc: help.[protected]@sbi.co.in
Sent: Tuesday, November 15, 2011 5:32 PM
Subject: Non receipt of Repin - regarding


Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

17.23 Nov 2011



Dear Mr. A.Q.Khan,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Nov 15 2011 5:34PM.

SBI Card Related: We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.


Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.


Yours sincerely,

Amal Ayisha - Customer Service


Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (www.sbicard.com)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.



Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox.

**** Zero wait information @ helpline !!!

Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.





-----Original Message-----
From: A Q KHAN ([protected]@immt.res.in)
Date: Tuesday, November 15, 2011 05:31 PM
To: services.[protected]@ge.com (services.[protected]@ge.com)
Cc: help.[protected]@sbi.co.in (help.[protected]@sbi.co.in)
Subject: Non receipt of Repin - regarding

Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

23 Nov 2011



Dear Mr. A.Q.Khan,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Nov 15 2011 5:34PM.

SBI Card Related: We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.


Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.


Yours sincerely,

Amal Ayisha - Customer Service


Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (www.sbicard.com)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.



Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox.

**** Zero wait information @ helpline !!!

Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.





-----Original Message-----
From: A Q KHAN ([protected]@immt.res.in)
Date: Tuesday, November 15, 2011 05:31 PM
To: services.[protected]@ge.com (services.[protected]@ge.com)
Cc: help.[protected]@sbi.co.in (help.[protected]@sbi.co.in)
Subject: Non receipt of Repin - regarding

Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

CAR LOAN A/C SHOWING IRREGULAR
I have taken car loan from SBI car loan a/c NO. xxxxx825007
I am having the Installment amount in my ECS account connected to the loan account but still I have received a sms stating that my loan account is irregular by rs. 8578.00
pls contact branch manager

The money is also not withdrawn from the account.

Can any body (some senior person) Please look into this matter

(1) I had got a sbi card of limit Rs.20000 before about 6/7 years.
(2) Before about 2/3 years one marketting person came and offered another SBI IRCTC card with 20000 limit
more and I got one. But Surprisingly the limit is devided to Rs.10000 each. OK.
(3) Now before about 3/4 month another marketing man came and offered SBI Spicejet card and
assured Rs.50,000 limit more in adition to other cards I have. He convinced me by calling several
offices/officers on mobile and I got another one with limit of Rs.10000 only. OK
(4) To-day when I made a transaction by using old SBI card it is declined and on enquiry the
helpline told that the card has not been activated after issue of Spice jet card.
(5) By deviding the amount it is difficult to manage single purchase of above Rs.10,000 which is my
regular and common requirment.
(6) It is amazing that, I am in the same circle as before 6/7 years and wasting my time and hope
due to wrong information and misguide by those sales person/marketing executives.
Bimal Agarwal, N 4, Surya complex, Surya Nagar, Bhubaneswar-751003.
[protected]@yahoo.com

I am handicap person i apply for KCC loan i have land possession certificate 2 acer 6 dicmil dated-23/09/2011 mauza thana no.359,khata no.248 and 249 name.MD Shamim Uddin S/o.Md Zahir Miyan P.O-Bodhgaya, Vill-Pacchatti .i have full filed state bank of india branch bodhgaya all documents are complete for KCC Loan under 50 thousand .because i am frustrates of SBI Bodhgaya Branch Mr Ranjeet Kr Filled Officer and Branch Manager He Said I Don't Want To Give Handicap Person And Muslim Minority KCC Loan Mr.Sanjesh Kr Sinha Business Facilitate Say You Are Apply 29/09/2011 so filled officer 1 month's 20 days later dated 17/11/2011 he returned documents and he say don't want to give you loan mr.Ranjeet Kr the Filled Officer And Branch Manager Dont Want To Give You Loan i am sorry to say you i am indian first then i am muslim minority farmer i have some plots of land i grow paddy,potato,tomato,dalhan and onion can possible to your bank in muslim minority person also or not i am very frustrates why fill to your bank muslim minority not give a KCC Loan Please make a Inquiry and if you have any instruction to muslim minority farmer give a loan or not please give me a government circular then i ask the government why you muslim minority not give a KCC loan during to i am muslim that is not good for me and my country i am humbly request you if you or SBI Bank Make A Different Between Minority and Majority that is not good to say i am indian so i like to every human being is equal not different minority and majority so please help me and my country
Thank You
Please Give ME Reply As Soon As Possible
Thank You

Sir,

I had done online payment of Railway Ticket through my debit card on[protected] for an amount of Rs.1348. The transaction No. for the above amount is POS[protected]. But with this same transaction no. my account is debited twice. For this I had done complaint on SBI toll free no. on[protected]with Complaint Ticket No. AT[protected] and second time on[protected] with Complaint Ticket No. AT[protected]. Till date status of both this complaint are coming closed without mentioning any details. Not only this I also complaint for this on my home branch i.e. State Bank of India, Dhar Branch. They didn't told anything about above two complaint status and moreover they refused to accept my complaint against this by saying that they didn't know what to do and how to do. Moreover they talked very badly and rudely against this matter.


I am sending you enclosed bank statement copy of my account which is clearly reflecting that my account is debited twice for a single transaction with same transaction No.
My details are mentioned below :


Name : Nishant Merwani
My email id : Nishant.[protected]@gmail.com
My DOB : 02-Jan-1991
My Mobil No. : [protected]
Father's Name : Harish Merwani
Mother's Name : Reena Merwani
Address : 25, Dhareshwar Marg, Dhar - 454001, Madhya Pradesh, India
Saving Bank Account No. [protected]
Branch Address : Dhar Branch
Branch Code : 0003417
Branch IFSC Code : SBIN0003417

Date of Transaction :[protected]
Transaction No. : POS[protected]



Kindly look into this matter and solve my problem as soon as possible. I hope action will be taken from your side.



Thanks & Regards,Nishant Merwani
+91 [protected]

Regarding ATM withdrawal problem for THE SBI .
Dear sir,
This is reference to your SBI ATM cash withdrawal.
I am a SBI bank AC holder and i have an account in SBI Avadi branch, Chennai. SB A/C No[protected]
I have a SBI ATM card & presently i am in Ambattur for the last few years and i am still regularly using that account from here. On the dated 25.11.2011 i had visited near by ATM WDL-ATM3123 AXIS BANK LIMITED AMBATTUR MH IN center for withdrawal of Rs. 500-.
When i inserted my ATM card into the machine & entered all the details,
done transaction successfully and withdraw Rs. 500-.
my balance statement shows that i had withdrawal Rs. 500- only.
i shows at my Net Bank that i had withdrawn Rs. 500- twice, (500/-+500/-) at Same ATM Center but actually i had only one success full transaction.
I need your kind attention on this matter so that i can be able to get back my hard earnings money.

Thanks & regards,
C. Anthoni
Place ; Ambattur

MY PAN CARD NO IS AQJPA0132E . I APPLIED FOR HOME LOAN FROM SBI. BUT THEY INFORMED ME THAT THERE ARE MULTIPLE LOANS AGAINST MY NAME. ONLY ONE LOAN IS BONAFIDE i.e, OF RS 150000 FROM SBI MOHNA, WHICHI I PAID BACK REST ALL ARE FAKE WITH BEST OF MY KNOWLEDGE. I HAVE NEVER TAKEN ANY LOAN OR CREDIT CARD FROM ANY WHERE. MY DATE OF BIRTH IS[protected] WHERE AS THE CIBIL REPORT IS SHOWING 01/10/1980.ALL OTHER INFORMATION ARE ALSO WRONG LIKE OFAMOUNT AND VARIOUS ADDRESSES GIVEN. IAM IN TROUBLE AND NEED IMMEDIATE RESOLUTION, OF MY COMPLAINT.
PLEASE GUIDE AND HELP
MY ADDRESS IS- ASHOK S/O RAJBIR SINGH VPO TIGAON DIST FARIDABAD CONTACT NO [protected] PIN 121101

respected sir,
I RAJU S GUJARE KINDLY REQUEST TO YOU REGARDING SMS ALERT FACILITY ON OUR SBI SAVING ACCOUNT NO [protected] HELD AT SBI JILLHA PETH BRANCH (11515) IS NOT UPDATE TILL DATE . I AM ALREADY FORMATING APPLICATION GIVEN PAST 7 MONTHS TO BANK BUT NO ANY ACTION TAKEN BY BANK.

I am having a credit card of SBI on the name of Kul Bhushan Gupta vide card no. xxxx xxxx xxxx 9494. I have taken an easy money i.e loan option in the month of May'2011 for Rs. 1,86,000. I had received the cheque (200834) and deposited in SBI Kalpakkam branch (02219) on 30/05/2011. Till date the cheque has not credited in my saving bank account, but it is debited in my credit card account and every month EMI of Rs. 10152 is also being debited in the card. The matter was informed to SBI branch as well as credit card department and plenty of correspondences has made with credit card department (complaint No.MQ[protected]. Initially credit card department told that they will make the stop payment and settle the credit card account, but later they told that the cheque has credited in my account on[protected]. Then I have sent my bank statement for the month of June and July 2011 to confirm that the cheque is not cleared and amount is not credited in my account. Every time they say that with in 4-5 days the issue will be resolved but till date even after 6 months there is no action from the bank. I request you to kindly take up the matter and force them to resolve this issue and settle my credit card account at the earliest. Should you be in need of any further clarification then please contact.

Best Regards
Kul Bhushan Gupta
[protected]

From,
Rabindranath Sangram Singh.
Vill/PO- Hatabaradihi, Via- Kuhuri, Dist- Khurda, Orissa. PIN-752027.
Cell- [protected]/[protected]/[protected]
Email: [protected]@yahoo.co.in
To,
Mr Dushmant Panda.
Regional Branch Manager. State Bank of India. Bhubaneswar.
Sub- Too much harassment by branch manager Mr MATIA BEHERA and asst br manager for opening of an A/C at SBI Chandpur Branch, Nayagarh, Orissa. 752024.Branch code- 7343
Respected Sir,
This is to bring to your kind notice that, I am a merchant navy professional an existing customer of SBI, having a salary A/C with Mumbai fort market branch. I am staying in Orissa at given above address. There are two local SBI branches nearer to my home are CHANDPUR and BALUGAON br. So I planned to open an A/C at chandpur br to transfer my money from Mumbai br to chandpur br. On 4/11/2011 I visited Chandpur br and had approached to br manager to open an account. He refused me not to open my A/C on that day, not even issued me an A/C opening form and told me to come on 8/11/2011. Again on 8/11/2011, I went to the said br and br manager issued me a form and told me to come on Fri day or Tues day. I asked him for the reason and he told me he is opening the a/c only on Fri day and Tues day in a week. I argued him that, today is Tuesday , what is the reason for not opening of a/c ? As answer, he told me to come on 15/11/2011 between 12 ‘o’ clock. Again on 15/11/2011 at exactly 10 ‘o’ clock I visited br mgr along with filled application form with all supporting documents. That day he received my application and did not open my a/c and called me on 18/11/2011. On 18/11/2011, I again visited bank, on that day he was on leave and asst mgr was on his chair. On that time asst mgr was gossiping with his staffs by closing the br mgr’s cabin door. I knocked the door , as result he shouted on me. Then I entered into his cabin and explained all above in details and requested him to open my a/c. He refused me to open my a/c and insulted me in an offensive way that which is embarrassed and have wasted my valuable times. Till now I am not able to open an a/c with the said branch.Kindly do the needful and take proper action on these irresponsible officials and awaiting for your valued co-operation and responce. Yours’ faithfully,
R.S. SINGH.
Copy to- 1)SBI Regional office, Bhubaneswar 2)SBI Head office , Nariman point,Mumbai 3)Indian consumer complaint forum

i hold a sbi railway card and have been extensively using it since 2006. last year i.e. october 2010 suddenly they blocked my irctc id and i contacted them umpteen times to know as to how i could reactivate it but no proper response. recently i sent them emails asking them to solve my problem but instead of solving or giving any solution, they refunded my annual fees(which was automatically debited from my account) just to wash away their hands from the whole problem. i have plenty of points maybe more than 10000 accumulated till now but am not able to access those at all. this month's statement also i have made around 500 points but have no access to them. PLease help me resolve this issue. SBI being such a reputed organisation seems to be responding in such a way. please help resolve this.
regards
a.gupta

i forget my user name passward

i had received a bill of my spending of Rs.795.00 and the due date was 4 th november 2011. i paid it on 1st november 2011. but i socked when i received a new Rs.200.00 spending but the bill of Rs.455.00. Because sbi cards statement reflects Rs.255.00 late payment and finance charges.
its a cheating to the customers.

SIR
I HAD APPLIED AND SBI RAILWAY CARD ON 18/10/2011 TUESDAY I HAVE LODGED THE COMPLAINT BEFORE ALSO SO THEY HAVE CALLED ME AND ASK ALL THE DETAILS AND THEY SAID THEY WILL CHECK IT AND CALL BACK BUT THEY DIDN'T TURNED BACK AND NEITHER MY CARD HAS RECEIVED

Dear Sir

I had recd cheque of income tax refund amount Rs 10650/- .But as account no mentioned was wrong ,I had sent it to State Bank of India ,Cash Managemant Product Centre (04266),31,Mahal Industrial Estate,Near Paper Box ,Andheri(East),Mumbai-400093 for making correction in my account no and issue me the corrected cheque .

I had sent it on 11.04.2011 but till date ,I have not recd refund .

Details are as follows.

Name -Arvind kumar Goyal

Pan No - AGVPG5566C

Assessment year -2010-11

Amount of refund - 10650

Cheque no which was sent for correction - 413783

My correct account No[protected]

Pls help in resolving the complaint .


Thanking you

Arvind Kumar Goyal

i am dr gautam naithani govt. employed doctor at base hospital srikot with account number [protected] . my atm was damaged with tik number [protected]. i gave an application for issuing a new atm card includingly i also filled application for new atm card on 22/10/11. but there was no response thus i submitted a new application for atm on 3/11/11.again there was negligence. I met the bank manager on 12/11/11. but still i have not got my atm card .It is very difficult for me to again and again visit the bank. I want to request govt. to stop providing pays of all govt. employees from STATE BANK OF INDIA. as it is having worst bnking service

DR GAUTAM NAITHANI

SBI ATM Card

SANJOY DEY


NON- RECEIPT OF ATM PIN CODE
Dear Sir,



My a/c no. is [protected]. I received ATM card no.[protected] on 01/08/2010. Till now I am not able to get the PIN code from the bank. The branch is also not responding well to solve my problem. You are requested to do the needful to restore my confidence.



Thanks,
SANJOY DEY
Read comments

from
R.KUPPAMMAL,
A/c.No.[protected]-7,
state bank of india,
pattukkottai,
tanjure dist,
tamilnadu-614601.

to
the manager,
state bank of india ,
pattukkottai,
tanjure dist,
tamilnadu-614601.

respected sir,

sub: 600 rupees short while withdrawing money-refund-request-reg.

i have drawing pension for the past 5 years form this bank. on 1 11 2011 i have withdrawn rupees 13500/- of
which i received 100 rupee denomination of sealed one bundle . assuming that sealed bundle always be correct ,
i went to my home , break the seal and counted repeatedly for several times. it contains only 94X100 rupee notes
and short of 6X100 rupee notes (six hundred rupees).

i am living lonely in my house in the village palanjure . i brought this to the knowledge of manager of state bank
of india pattukkottai .
when i attempted to give written complaint , the manager softly said "Don't give written complaint we will not
accept this , it is your mistake of without counting the money at the counter itself . we are not responsible for
this".

can i doubt about sealed bundle of money ? and how i will count the money without breaking open the bundle ? is
it safe , being a lonely lady, to count the money at the crowded bank premises?
hence i request that , believe the truth , find out the culprit, and kindly arrange to repay my money please.


thanking you ,
yours faithfully,
R.KUPPAMMAL,
A/c.No.[protected]-7

I have been trying since last week, but unable to raise a new cheque book request online, rather its saying Cheque book is not available for this account.

please look into thisa and revert me on [protected]



My SBI Ac no :[protected]
Name Beerendra Kumar Sahoo...

DEAR
sir my master card no=[protected] . i book ticket online irctc from my master card date 23/09/11 pos no [protected] amt RS 304 and date 24/09/11 pos no [protected] amt RS 213 and date 03/10/11 pos no[protected] amt RS 571 and date 06/10/11 pos no[protected] amt RS 1378 .some of resione the ticked cancel by me but cancel ticket refund amount not deposit my account . irctc given detail of cancel ticket refund amt order no [protected] refund date 09/10/11 refund amt RS 1238 and order no [protected] refund date 12/10/11 refund amt RS 201 and order no [protected] refund date 13.10/11 refund amt RS 420 and order no [protected] refund date 18/10/11 refund amt RS 163 .Those type of amt and dated given me detail of irctc any amount not reflacting my account . so sir plz see this