State Bank of India [SBI] Complaints & Reviews

Sir,
I had received my SBI CREDIT CARD at the starting of August 2011, and from that time i had applied many times for ATM CASH withdrawal PIN but till now i had not received the Pin. While talking to sbi credit card customer care ,they are saying you will receive in 7 working days. Pin were sent through ordinary post.
In the month of November 2011 , when i had requested them again for Pin ,they told me that they will sent through courier and it will reach to me in 10 working days & they will contact me while delivery. After 14th nov 2011 when i make call to them , they told sorry sir, you will receive in next 10 working days ( 01/12/2011 ) , when again i had not received , i make call to sbi credit card customer care they said , again sorry and they will call me within 48 to 72 hours after verification of complete details why pin has not received to you . I had also told them if i had not received ,i will make complaint to consumer court and not even contact me.

On 01.12.2011 i went to sbi ATM out side vidyavihar ( E) , mumbai railway station . I tried to withdraw rs 3500.00 Money didn't came out and message w.r.t to failed transection was displayed. I again tried to with draw this time Rs 3000.00 . again same thing happened . When i went home i found that rs 3500 has been debited from my account . the second transection has been reversed . i did made a compliant to sbi but nothing happened as far customer care no [protected] is concerned he guy plainly told that he will not lodge my complaint . for information i lodged complaint from tel no[protected] on 01.12.2011 at about 20.00 hrs .

the timing when i tried to do the transection at ATM was about 18.30 hrs on 01.12.2011

I need your help in getting my money back .

anirudh thattey
B 28 ONGC Colony Vidyavihar ( E) Mumbai

Sir, on dated 02/11/2011 my wife withdrawl a sum of Rs. 10000/- from ATM of IDBI, Ambalal Park, Vadodara, Gujarat. At that time some error be occured in ATM machine and the same amount / transanction slip not received by my wife. it is therefore requested that, the same amount may please be refund to my saving account at the earliest, please.
Name : Santosh Rajput & Kumud Rajput
A/C No. [protected]
SBI Iskon temple road
Vadodara, Gujarat

Thanking you.
Santosh Rajput

I was sold a credit card against an FD in SBI by SBI agent. SBI initially promised to give the card interest free for initial six months which they didn't keep. Anyway, after using the card for several months regularly I missed the payment due date for just few days. After which SBI agents started bullying me on the phone though I told that I am going to pay within few days. This time I had a doubt about their behavior and intention, and indeed I found that the SBI credit card is handled by the American company GE Money. Since I know America / American organizations extremely well, I right away understood what their plan was. I decided to close the card then and there. I didn't have enough money at that point of time to
pay my dues in full, and I didn't want to pay minimum amount either, as I wanted to close the card. Hence I went to the SBI branch where I had my FD against which the Credit card was given. I wanted to use the FD to clear my dues in full and wanted to close the card right away. I told the SBI personnel to en cash the FD prematurely and to pay it towards my SBI credit card. After I filled up all the forms, the SBI personnel was working on that, after sometime she came back and told me that she can not en cash the FD as the Credit card dept (GE Money) put an hold on the FD. The SBI bank washed their hands off saying it's GE money who is handling the Credit card and not SBI. Though the card says it is SBI Credit card. I
explained in details and the SBI personnel told me to contact the credit card customer service and to ask them to remove the hold from the FD, then to get back to them and then only they will be able to let me pay my credit card dues using the FD. I right away called the SBI credit card customer service, they gave me an address (with a PO box number in GPO, New Delhi), and asked me to send them a letter requesting the
removal of hold on my FD. I did that next. In the letter, I requested them to use my FD to pay the Credit card due in full and to close the card. In the mean time, the SBI - Ge Money Credit card collection agents keep on calling me the American way every day, and I was keep repeating the same thing again and again to them, that I have sent them the letter which they should have received, and they have to either remove the hold from the FD or they themselves should use the FD to pay off the credit card due. But all they were doing was calling me everyday and bully me. The intention and the game was very clear to me, as again, in America they do it every moment with lot of people by getting them victimized by the American credit system crooks. The amazing fact is that SBI is working with this American crooks to victimize Indian people now. Next someone again called me fron SBI - GE Money and as I explained what was happening, this time he asked me to email a scanned copy of the letter to them. I did that too. But SBI - GE Money kept on playing their dirty game and didn't do any thing about it. So, SBI - GE Money was neither letting me to pay my dues nor they were doing anything them selves. Nice American style. By doing this they keep on accumulating interest on the credit card due. Standard American story.I do not think SBI - GE Money is doing this only for some[protected] rupees extra, they were actually
following some order from some other and playing some tormenting game for some other purpose. This is also a regular American game.
They keep doing this, later I decided not to pay otherwise (by paying otherwise) as they were not to remove the hold from the FD, that way they were planning to get the money from me as well as by taking the FD money. Later one fine day quietly they en cashed the FD prematurely and took the entire amount ( which is nearly 8000 Rs more than my dues on the day I went to the Bank to pay my dues).
Please let me know what are my rights to sue SBI - GE money in this matter for ripping me off and by creating mental agony. I have the documents.

Dear sir

On 1.12.2011 I used SBI cash card for withdrawal of Rs.10,000/- through IDBI Bank ATM situated in the same locality ie.1st sector HSR Layout Bangalore - 560 0102. The transaction concluded in " unable to process. No cash dispensed and printed slip issued and no SMS alert also..But I found later that my account was debited with Rs.10,000/- unnecessarily.
on 3.12.2011 SBI people advised me to give a complaint through a toll free customer care number given by them. They have refused to accept written complaint. Then I have registered complaint with toll free customer care SBI.on 3.12.2011.
They have assured that they would resolve the issue within 7 working days...

Now I would like to know whether I have to lodge the complaint with you only after seven days in case SBI fail to do justice to me?

Kindly let me know by mail so that I can furnish full details.

Thanks and regards
Narasimha sastry gandrakota
Bangalore
Mobile no. [protected]
e-mail :: [protected]@gmail.com

All staffs are not working properly or sincerely from lower level to higher level except the lady staffs.every day they are trying to pass their duty time as much as possible,nobody listening custumers problem and nobody solved the problem.unneccessary they are disturbing the customers.mostly the senior citizens customers are suffering a lot.everyday and everytime they are moving here and there from their seats and we all waiting for him in a que,how much time we wait for him especialy the older persons are facing problem a lot.so please kindly take action against the manager and their staffs except the lady staffs because they are doing their job very sincerely.i[censored] will not take the immediate action towards him then we will and everyone will choose another bank, why we will suffer.Thanking u....

Sir, My daughter Miss. Prateeksha Venugopal have an account in SBI, Sec-3, New panvel branch ( A/C No. [protected]). The account is used for her educational purpose only. After paying cheque for her Tuition fee, the balance was Rs. 26180/- at the date of 2 June 2011, after that she withdrawn Rs. 7000/ from the account through ATM on16 06.11 she didn't get transaction slip from ATM. Then on 19 Nov 2011 she given a Rs. 10000/- cheque to her institute that cheque was get bounced. after that we updated her passbook we came to know that there are four ATM transactions are made in the month of June 2011 transactions are as follows. 1st on 10 -6-11 Rs. 10000/- from ATM 3494 SBI sector1 Vashi, 2nd on 13-06-11 Rs. 3500/- ATM 4523 HDFC bank New Panvel, 3rd on 23-06-11 ATM 59 AXIS bank Raigarh, and 4th is on 26-06-11 Rs. 1500/- ATM 1053 KMB Vashi) . She is telling that she was not withdrawn any money from the ATM on above mentioned period and also she didn't given the ATM card to any body. We approach the bank they told us that, already more than six month passed the period for the complaint is over. If you want You can complaint in police but there no chance to get it back. Till the date we not done any complaint in police. My questions are, is it possible to withdraw the money from ATM without proper ATM card or PIN number ?, If any possibilities to get the lost amount to back. what can I do for get it back?, It is my request to give me a proper advise & proper way to solve the problem. And do the necessary actions for solve the problem. I am waiting for your valuable advice & action. Thanking You Venugopal D/201, Shubh Darshan CHS, Sec-9, Vijay marg, New panvel. 410206 Email : [protected]@gmail.com Mob. No. [protected]

Good Afternoon Sir,

I have debt Rs 300 from ICICI ATM from Sector 45b Chandigarh, but my transaction going failed.i don't know what is the reason.i have try next time but still fail.also try third time and failed. i think there is any difficulty in machine i am gong back. when i checked my account today morning the money is deducted but i cant receive. i have contact with customer care they told me approximately 7 days they will take for review. i am still hopeless.Please refund my balance as soon as possible it is only 900 Rs.

Thanks & Regards
Savinder Kumar
Phone Number [protected]
Branch code 0692
SBI Palampur
Distt Kangra
Himachal Pradesh

1-dec-2011 at 7.00pm i was used icici bank atm at S.G.Highway with 'ATM no- S1CW5271' for transanction with my SBI atm card, i was make 1600 Rs.trans. But that time on transatction receipt saw your 'TRANSACTION DECLINED' UNABLE TO PROCESS,and i not get money, again same as i was try for 1600Rs trans. But same happen i get receipt that your 'TRANSACTION DECLINED' and i not get money than after 20minute i received only one sms from SBI that saw me your card was used fos 1600rs withdrawing, therefor i again went to same icici atm and chek my balance that time i again get receipt your 'TRANSACTION DECLINED' than i chek my acount balance on My Mobile Banking, and i found 1600Rs and 1600Rs two time debit total 3200RS debit from my acount. Than i try all SBI curtomer number but all number is saw me busy i try from my mobile and bsnl landline for caling customer care but i will not success. Now please help me for solve my this problem.

and customer care help line number not calling where i will registered my complaint.

Hi, Good evening
I K.. Karuppuchamy a/c([protected]) holder of SBI,PALANI branch, DINDIGUL DISTRICT. 01-DEC-2011 at 6.30 PM i tried to withdrawl Three hundred Rs(300) rupees from the AXIS BANK atm centre in ATM 3573 AXIS BANK LIMITED EGMORE , but did not got money from the ATM long time, and finally it show a message from Atm(Host Offline Try again Later). Again two times itried to take the Same Amount For two times (300 Rs)(300*3=900) I got the same Error Message..........
So I went to a nearest ATM 8427 AXIS BANK LIMITED CHENNAI . Again I tried to take the amount Five Hundred(500) Rs For three Times (3*500=1500) Again I Got the same Error Message (Host Offline Try again Later)......
After I go to the Netbanking To Check the balance The Balance showing 2400 Rs(two thousand four hundred has been Debited from My account....

At the Time I dit not able to cunsult any bank because the time was 6.30 pm I m dissaponted with STATE BANK SERVICE ..........

Now I M In chennai I did not able to complaint with my home branch PALANI......

So plz check and Provide the Solution (Refund The Full Amount Including Othertransaction Charge Also)....


so solve the problem as the earliest.

Sir, My SBI account No.[protected] is existing with SBI,Sai nagar branch,Anantapur(AP) and my ATM card Number is[protected]. On[protected], while I was claimed withdrawal of amount for Rs.15000/-,I am not able to get cash due to improper transanction of ATM or else. But I know through statement of account that the above withdrawal was performed by me and the amount debited from my savings bank account, but I couldn’t get cash.

I therefore, request that the above mis-debited amount may kindly be re-credited to my above savings bank account immediately.Kindly make it as soon as possible.
Name of the Account Holder ; K.SUBBA REDDY
My mobile No.[protected]
My Email; ksreddy.[protected]@gmail.com

I have submitted my Life certificate to my bankers SBI,PBB,SP Road,Secunderabad in the first week of Oct11.Iwas to recieve my gratuity immediately and pension from 01 Nov11.In spite of my repeated visits and numerous telephone call the gratuity has not been credited in my account and the pension for Oct 11 and Nov 11 has not been credited in my account No [protected]. please resolve the matter to avoid financial hardship to a retired person.

dear sir,
i have an account in state bank of india mathura branch. in this branch i had applied for a multi city cheque book 45-60 days ago, but to the till date this is not sent to me. so i am facing a great problem in doing any tansaction. therefore i request you to solve my problem as soon as possible.
thanking you
yours sincerely
dharmendra katara
a/c no.- [protected]
bank - sbi
branch - mathura refinery project mathura
my mobile no. [protected]

Dear Sir,

My SBI Debit Card has been stolen, while travelling in Bus in delhi.

Debit Card Details :
Name : Kedar Prasad Singh
A/c No. : [protected]

I have continously been trying to call on the customer service number of SBI bank , but none of the telephone number is working.

The telephone nos are [protected] & [protected] & [protected]

Manish Mousam
[protected]

Dear Sir,

This is to inform you that I have an account in State Bank Of India New Delhi Lajpat Nagar Ring Road Branch with account number [protected].
Unfortunately I have lost my Debit Card and after that I visited my branch and applied for Re-Issue of SBI Debit Card in my branch on 12 Nov 2011 despite facing rude behavior of customer care officer. After that against the same Rs. 200.00 has been deducted from my account as "Card Replacement Charges".

However, till 28 Nov 2011 I have not received my Debit Card. To inquire about it I also called at customer care at 09:45 PM on 28 Nov 2011 for no help In fact the executive naming "Arunesh" was rude and not willing to help me also disconnected my call.

I have been again redirected to my branch.

Kindly intervene and help me as I am a working man and can not go to my branch every now and then. If this is so then what is the use of customer care and online support today and what about consumers benefit.

Regards,
Avinash Raj
[protected].

As per Air force record office letter no RO/3201/1/P&W(Rev cell-09)dated 12 May 2011 to state bank of India central
pension processing centre 83/1A Vivekananda Road Kolkata (WB) 700006 for revision of my basic pension @ 6402/-PM.for JWO (Group-X) wef 01 Jan 2006 to 30 Jun 2009 under modify parity for the last rank held(JWO) at the time of discharge.

Till date my revised pension is not actioned.Therefore it is requested to revise the pension and make payment
of arrears at the earliest.
My SB A/C No is [protected]
My address-Ex JWO Vijay Kumar Byahut
At-Old ukilpara. PO-Raiganj. Dist-Uttar Dinajpur
(WB) 733134

Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card No.[protected] regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Blocked Confirmation No.[protected]
1st registration of ticket No. AT[protected] dtd.12.09.2011
2nd registration of ticket No. OA[protected] dtd.16.11.2011

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy (Govt. of India), Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement Card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately registered a complain vide ticket No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (15.11.2011) the said Branch did not receive REPIN and informed me that the case is pending with CMS Unit. In this regard several correspondance have already been made to Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in, local contact centre and also made several SMSs to 567676 from my mobile [protected]/[protected]. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process in CMS Unit. As per advise of Customer Service I have re- registered a complain vide No.OA[protected] dtd.16.11.2011 for the same purpose. To-day on 28.11.2011, I came to know from my Branch that re pin has not been received by them against the above two complains. In this connection, it is requested to look into the matter for issuing of the REPIN. Under which circumastance the re pin is not being issued may be intimated to me. Correspondence made with SBI are incorporated for ready reference.

1.Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.

Awaiting an early respsonse please.

Thanking you.

ABDUL QADIM KHAN

2.Dear Sir,

Thank you for writing to us at State Bank Customer Service.
We deeply regret the inconvenience caused to you due to non receipt of ATM PIN.

We wish to inform you that as per our records your ATM PIN has been dispatched to your branch through Speed Post with air way bill number (EA[protected]IN). We would request you to get in touch with your branch where your account is operational to collect the PIN

In the rare eventuality that the branch has not received the PIN, please submit a written request for a new PIN number at the branch where your account is operational.

Alternatively you can call on our 24x7 helpline No. [protected](from BSNL/MTNL landline) or [protected] from any other phone to apply for new PIN. We also suggest you to kindly keep the basic information about your account handy before making call to helpline numbers. This will help us to serve you better.

Post giving request, you can collect the new PIN after 7-10 days from your account holding branch.



For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/12/2011 11:04:48 AM
To: [protected]@sbi.co.in
Subject:




Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.

Awaiting an early respsonse please.

Thanking you.

ABDUL QADIM KHAN

Could I expect a reply by return mail please.

Thanking you,

A.Q.KHAN

3.Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

A.Q.Khan,
Administration (E.II),
Tel.[protected]
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin
----- Original Message -----
From: ATM Services
To: [protected]@immt.res.in
Sent: Monday, September 12, 2011 11:16 AM
Subject: ***SPAM*** Re: [#291127]


Dear Sir,

Thank you for writing to us at State Bank Customer Service.
We deeply regret the inconvenience caused to you due to non receipt of ATM PIN.

We wish to inform you that as per our records your ATM PIN has been dispatched to your branch through Speed Post with air way bill number (EA[protected]IN). We would request you to get in touch with your branch where your account is operational to collect the PIN

In the rare eventuality that the branch has not received the PIN, please submit a written request for a new PIN number at the branch where your account is operational.
Alternatively you can call on our 24x7 helpline No. [protected](from BSNL/MTNL landline) or [protected] from any other phone to apply for new PIN. We also suggest you to kindly keep the basic information about your account handy before making call to helpline numbers. This will help us to serve you better.

Post giving request, you can collect the new PIN after 7-10 days from your account holding branch.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/12/2011 11:04:48 AM
To: [protected]@sbi.co.in

Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.

Awaiting an early respsonse please.

Thanking you.

ABDUL QADIM KHAN


_______________________________________
A.Q.Khan,
Administration (E.II),
Tel.[protected]
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin

4.Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN

5.Sir,

With reference to ATM ticket bearing No. AT[protected] against my SBI saving account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to look into the matter and let me know the present status of the re-PIN which is badly needed.

Thanking You
ABDUL QADIM KHAN

6.to-day 3 pm I visited my branch but failed to receive re-pin as the same has not been received by the branch so far. Could I except the present status of re-pin which is badly needed.

A.Q.KHAN
_____________________________________
A.Q.Khan,
Administration (E.II),
Tel.[protected]office)
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin
----- Original Message -----
From: ATM Services
To: [protected]@immt.res.in
Sent: Monday, September 26, 2011 1:34 PM
Subject: ***SPAM*** Re: Present Status of RE-PIN - regarding. [#295776]


Dear Sir,

Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.

We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,

SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.

Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN

7.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
I am to state that I am a customer of SBI Saving Bank Account since 1983 and to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for a replacement of card in the prescribed format through the above branch where my Saving account is operated. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per instruction I visited several times to the branch for obtaining of PIN. It is need less to mentaion that till 12.09.2011 after noon the Branch did not received any Pin from the issuing Unit of SBI against the card which has already been received by me. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. Yesterday afternoon I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regard correspondance made by me with Customer Care (4times) / mailto:[protected]@sbi.co.in (4times) and SMS from mobile [protected]/[protected] (2 times) may be investigated.However, reply from contact centre is incorporated below for your ready reference:

23.09.2011
Dear Sir,

Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused to you

Further to your query regarding complaint status, we would like to inform you that your complaint is under process and generally we also like to inform you that the Pin will be mailed to your Branch in 7-10 days. Please visit your Branch after 7-10 days and collect your Pin from the ATM officer at the Branch.

Also you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/22/2011 10:15:03 AM
To: [protected]@sbi.co.in
Subject: Re: ***SPAM*** Re: [#291127]


Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

8.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (07499).

Sir,
I am to state that I am a bonafide SBI Saving Bank Account holder since 1983 and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of a card in the prescribed format through the above Branch where my Saving Account is operated. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lione of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 after noon the Branch did not received any Pin from the issuing Unit of SBI against the card which has already been received by me earlier. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. To day (17.10.2011) I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regard correspondance made by me with the Customer Care (4times) / mailto:[protected]@sbi.co.in (4times) and SMS from mobile [protected]/[protected] (2 times) may be referred.However, reply from contact centre is incorporated below for your ready reference:

23.09.2011
Dear Sir,

Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused to you

Further to your query regarding complaint status, we would like to inform you that your complaint is under process and generally we also like to inform you that the Pin will be mailed to your Branch in 7-10 days. Please visit your Branch after 7-10 days and collect your Pin from the ATM officer at the Branch.

Also you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/22/2011 10:15:03 AM
To: [protected]@sbi.co.in
Subject: Re: ***SPAM*** Re: [#291127]


Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

26.09.2011

Dear Sir,
Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.
We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.

Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN


11.10.2011

Dear Sir,
Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.

Further to your query regarding Re-pin request we would like to inform you that you lodge your complaint on the date of 12/09/2011. we like to inform you that your complaint is referred it means Branch has taken action and referred the complaint to the controllers for final resolution.

We would like to inform you that you can know the status of your complaint after 7 days of date of lodge complaint and your complaint will beresolved within 12 working days.( for ATM only).

We also like to inform you that you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,

SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 10/5/2011 9:45:39 AM
To: [protected]@sbi.co.in
Subject: Non issue of re-pin - regarding


Sir,

With reference to ATM ticket bearing No. AT[protected] against my SBI saving account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to look into the matter and let me know the present status of the re-PIN which is badly needed.


Thanking You

ABDUL QADIM KHAN

In view of the above, I am to inform that till to day (17.10.2011 afternoon) I failed to get my RE PIN (Since 12.09.2011). Due to non co-operation of SBI, I am facing a lot of troubles which cannot be described at my level.

With folded hand I request you to kindly investigate the matter and arrange to made available the RE PIN to me as soon as possible which is urgently required.

Thanking You

ABDUL QADIM KHAN

9.Sir/Madam,

With reference to my mail dtd.14.10.2011 to you, I am to inform that ATM ticket bearing No. AT[protected] against my SBI saving account No.[protected] for issuing of a RE-PIN which has not yet been received by the RRL Branch (Code No.07499) where my account is registered. Request for issuing of RE PIN was made by the said Branch on 12.09.2011. You are requested to look into the matter and let me know the present status of the RE-PIN which is urgently needed.

Thanking You

ABDUL QADIM KHAN

10.Ref: 1. My SBI Saving Account No.[protected], Branch / Code No. : Regional Research Laboratory, Bhubaneswar (07499).
2. Lost SBI-ATM-cum-Debit Card No.[protected]
3. Blocked Confirmation No.[protected] dtd.22.08.2011
4. Ticket No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN

Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.


Sir/Madam,

I am a Govt. Servant and a SBI customer since 1983 beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of the card in the prescribed form through the above Branch where my Saving Account is operated. On 02.09.2011 I received a new card bearing No.[protected] without PIN. As per guide line of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 (after noon) the Branch did not receive Pin from the issuing Unit of SBI against the card which has already been received by me earlier. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN. To day (01.11.2011) I visited the Branch and came to know that the RE-PIN has not been received by them so far. In this regard several times correspondance made by me with the Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in , help.[protected]@sbi.co.in and sent SMS from mobile [protected]/[protected] to 567676. Till 24.10.2011, I have been informed in respect of mails in different dates by [protected]@sbi.co.in and customer care only that my case is under process. Due to non co operation of SBI, I am facing a lot of problems for day to day business.

Therefore, You are requested to look into the matter for issueing of RE-PIN and let me know the present status of the RE-PIN.


Thanking You,

ABDUL QADIM KHAN

11.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).

Sir,
I am to state that I am a customer of SBI Saving Bank Account since 1983 and to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for a replacement of card in the prescribed format through the above Branch where my Saving account is operated. On 02.09.2011 I have received a repalcement card bearing No.[protected] without PIN. As per instruction I visited several times to the Branch for obtaining of PIN. It is need less to mentaion that till 12.09.2011 the Branch did not receive any Pin from the issuing Unit of SBI against the card which has already been received by me. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. To day on 09.11.2011 I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regards may I know the present status of REPIN by return mail.


A.Q.Khan,

12. Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch did not receive REPIN and informed that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a return reply soon please.

Thanking you,

A.Q.KHAN

13.Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

14.Dear Sir,

Thank you for writing to us at State bank Customer Service.


We are sorry for the inconvenience caused.

We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.

Regards,
SBI CONTACT CENTRE

--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.



Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.

Thanking You

ABDUL QADIM KHAN

14.Dear Sir,

Thank you for writing to us at State bank Customer Service.

We are sorry for the inconvenience caused.


Further to your query regarding non issue of re-pin,we would like to inform you that you lodge your complaint on the date of 12/09/2011. We like to inform you that your complaint is referred it means Branch has taken action and referred the complaint to the controllers for final resolution.


You can also check the status of your complain by sending a SMS, In SMS you have to write ATM (This ticket No.) and send it to 567676.

We have also send a reminder for your complaint so you will get resoluation as soon as possible.

We also suggest you to kindly keep the basic information about your complaint details before making call to helpline numbers. This will help us to serve you better.

For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.


Regards,


SBI CONTACT CENTRE


--Original Message--
From: [protected]@immt.res.in
Date: 10/20/2011 12:44:22 PM
To: [protected]@sbi.co.in
Subject: Non issue of RE PIN - regarding



Sir,

With reference to ATM ticket bearing No. AT[protected] against my SBI saving account No.[protected] for issuing of a RE-PIN which has not yet been received by the RRL Branch (Code No.07499) where my account is registered. You are requested to look into the matter and let me know the present status of the RE-PIN which is urgently needed.

Thanking You

ABDUL QADIM KHAN

15.Dear Sir/Madam,



We thank you for writing to SBI Cards and acknowledge the receipt of your e-mail. This is an automated acknowledgement and we shall respond to you within the next 3 working days.



The subject line contains the reference number allotted to your e-mail. We would be tracking your mails through the above reference number and would request you not to change the subject line in future correspondence.



Kindly mention your SBI Card / Account Number and your present contact number in all your correspondence to help us process your request at the earliest.



Please Note : To report loss of your SBI Card , we request you to call our 24X7 Phone-Banking unit at 39 02 02 02,[protected] or[protected]MTNL/BSNL) .



Assuring you of our best services at all times.


Warm Regards,



Vice President – Customer Services

SBI Cards





-----Original Message-----
From: A Q KHAN [[protected]@immt.res.in]
Sent: Tuesday, Nov 1 2011 5:53PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Cc: [protected]@ge.com [[protected]@ge.com]
Subject: Non receipt of RE PIN-regarding




Ref: 1. My SBI Saving Account No.[protected], Branch / Code No. : Regional Research Laboratory, Bhubaneswar (07499).
2. Lost SBI-ATM-cum-Debit Card No.[protected]
3. Blocked Confirmation No.[protected] dtd.22.08.2011
4. Ticket No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN

Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.


Sir/Madam,

I am a Govt. Servant and a SBI customer since 1983 beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of the card in the prescribed form through the above Branch where my Saving Account is operated. On 02.09.2011 I received a new card bearing No.[protected] without PIN. As per guide line of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 (after noon) the Branch did not receive Pin from the issuing Unit of SBI against the card which has already been received by me earlier. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN. To day (01.11.2011) I visited the Branch and came to know that the RE-PIN has not been received by them so far. In this regard several times correspondance made by me with the Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in , help.[protected]@sbi.co.in and sent SMS from mobile [protected]/[protected] to 567676. Till 24.10.2011, I have been informed in respect of mails in different dates by [protected]@sbi.co.in and customer care only that my case is under process. Due to non co operation of SBI, I am facing a lot of problems for day to day business.

Therefore, You are requested to look into the matter for issueing of RE-PIN and let me know the present status of the RE-PIN.


Thanking You,

ABDUL QADIM KHAN

16.09 Nov 2011


Dear Mr.Khan,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Nov 4 2011.
We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.


Yours sincerely,

Deepak Dhawan - Customer Service

17.Dear Sir/Madam



Your request has been forwarded to the concerned authority for needful action.



Thanks & regards



SBI HELPLINE

LHO BHUBANESWAR


From: A Q KHAN
To: services.[protected]@ge.com
Cc: help.[protected]@sbi.co.in
Sent: Tuesday, November 15, 2011 5:32 PM
Subject: Non receipt of Repin - regarding


Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

17.23 Nov 2011



Dear Mr. A.Q.Khan,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Nov 15 2011 5:34PM.

SBI Card Related: We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.


Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.


Yours sincerely,

Amal Ayisha - Customer Service


Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (www.sbicard.com)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.



Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox.

**** Zero wait information @ helpline !!!

Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.





-----Original Message-----
From: A Q KHAN ([protected]@immt.res.in)
Date: Tuesday, November 15, 2011 05:31 PM
To: services.[protected]@ge.com (services.[protected]@ge.com)
Cc: help.[protected]@sbi.co.in (help.[protected]@sbi.co.in)
Subject: Non receipt of Repin - regarding

Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

23 Nov 2011



Dear Mr. A.Q.Khan,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Nov 15 2011 5:34PM.

SBI Card Related: We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.


Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.


Yours sincerely,

Amal Ayisha - Customer Service


Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (www.sbicard.com)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.



Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox.

**** Zero wait information @ helpline !!!

Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.





-----Original Message-----
From: A Q KHAN ([protected]@immt.res.in)
Date: Tuesday, November 15, 2011 05:31 PM
To: services.[protected]@ge.com (services.[protected]@ge.com)
Cc: help.[protected]@sbi.co.in (help.[protected]@sbi.co.in)
Subject: Non receipt of Repin - regarding

Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.

Ref: My SBI Saving Account No.[protected]

Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).

Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.

Could I expect a reply by return mail soon please.

Thanking you,

A.Q.KHAN

CAR LOAN A/C SHOWING IRREGULAR
I have taken car loan from SBI car loan a/c NO. xxxxx825007
I am having the Installment amount in my ECS account connected to the loan account but still I have received a sms stating that my loan account is irregular by rs. 8578.00
pls contact branch manager

The money is also not withdrawn from the account.

Can any body (some senior person) Please look into this matter

(1) I had got a sbi card of limit Rs.20000 before about 6/7 years.
(2) Before about 2/3 years one marketting person came and offered another SBI IRCTC card with 20000 limit
more and I got one. But Surprisingly the limit is devided to Rs.10000 each. OK.
(3) Now before about 3/4 month another marketing man came and offered SBI Spicejet card and
assured Rs.50,000 limit more in adition to other cards I have. He convinced me by calling several
offices/officers on mobile and I got another one with limit of Rs.10000 only. OK
(4) To-day when I made a transaction by using old SBI card it is declined and on enquiry the
helpline told that the card has not been activated after issue of Spice jet card.
(5) By deviding the amount it is difficult to manage single purchase of above Rs.10,000 which is my
regular and common requirment.
(6) It is amazing that, I am in the same circle as before 6/7 years and wasting my time and hope
due to wrong information and misguide by those sales person/marketing executives.
Bimal Agarwal, N 4, Surya complex, Surya Nagar, Bhubaneswar-751003.
[protected]@yahoo.com

I am handicap person i apply for KCC loan i have land possession certificate 2 acer 6 dicmil dated-23/09/2011 mauza thana no.359,khata no.248 and 249 name.MD Shamim Uddin S/o.Md Zahir Miyan P.O-Bodhgaya, Vill-Pacchatti .i have full filed state bank of india branch bodhgaya all documents are complete for KCC Loan under 50 thousand .because i am frustrates of SBI Bodhgaya Branch Mr Ranjeet Kr Filled Officer and Branch Manager He Said I Don't Want To Give Handicap Person And Muslim Minority KCC Loan Mr.Sanjesh Kr Sinha Business Facilitate Say You Are Apply 29/09/2011 so filled officer 1 month's 20 days later dated 17/11/2011 he returned documents and he say don't want to give you loan mr.Ranjeet Kr the Filled Officer And Branch Manager Dont Want To Give You Loan i am sorry to say you i am indian first then i am muslim minority farmer i have some plots of land i grow paddy,potato,tomato,dalhan and onion can possible to your bank in muslim minority person also or not i am very frustrates why fill to your bank muslim minority not give a KCC Loan Please make a Inquiry and if you have any instruction to muslim minority farmer give a loan or not please give me a government circular then i ask the government why you muslim minority not give a KCC loan during to i am muslim that is not good for me and my country i am humbly request you if you or SBI Bank Make A Different Between Minority and Majority that is not good to say i am indian so i like to every human being is equal not different minority and majority so please help me and my country
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