[Resolved]  Tata Docomo — IRRESPONSIBILITY OF EMPLOYERS

Address:Bangalore, Karnataka

Dear sir/ madam,
am seriously worried how this private networking's will be? almost 2 years back i have taken this Docomo prepaid sim from Hyderabad - Himayatnagar branch and i submitted all my details and documents, after 2 months they have disconnected and asked me to submit all the documents again by coming to same branch (as i was in other place which i could not go to that particular place), as that number i have given to all my universities in a process of application for abroad education, because of there act i missed university admission.
and now i have i-phone 5 for which i need a nano SIM i went to a Docomo office in Seshadripuram in Bangalore an employer named Jyothi in Docomo office said me about the offers even after previous experience (i took a wrong step), she said that prepaid nano SIMs at present she don't have but she will be getting with in 10 days almost daily i called her for about 1 month finally she said that in Richmond road in Bangalore you will be getting for sure then all along i traveled for 2 hrs exploring the address, after i reaching there i came to know that there is no prepaid nano SIM available in Bangalore at all.
i have waited for 1 month around the office and finally ended up in with there wrong information, that employer Jyothi is so irresponsible which she not even pick the office land line even at working hours and she will be busy with her private calls all the time and make the customers to wait. if they are not efficient to organize why they open the stores with interesting offers and trouble the people it would be better if they just close there offices. giving franchise just for money and business and causing problems. I have heard same problems with Docomo from my friends and colleagues. is there any way to make them understand the trouble they are giving to costumers???????
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight) to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi,

This is from onlinerechargeservice.com.

You can recharge your Tata Docomo number online at our website.

We are providing online recharge for Airtel, Aircel, Idea, Vodafone, Reliance, BSNL, Tata Docomo, Tata Indicom, Videocon mobile and Data Cards operators across the country.

You can also recharge any DTH number like AirtelDTH, Tata Sky, RelianceBigTV, VideoconD2h, SunDirect at our website.

Onlinerechargeservice.com is also offering the opportunity to become an online Distributor and Retailer without any extra charges. We are offering One Sim, One Balance, Multi Recharge facility to our business partner.

For more query please contact: [protected]@ors7.com
Helpline no: [protected],[protected]
Dear Customer,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight.) Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

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