[Resolved]  Tata Indicom — Call details

TATA Indicom — BILL GENERATED EVEN AFTER DISCONNECTION

ENCLOSING THE COPY OF LETTER FORWARDED TO TATA INDICOM ON 11.06.2009

DEAR SIR,

Hereby I am attaching the correspondence made with your good office along with the dates.

MAIL DATED: 11.03.2009

I am shifting outside Mumbai so I want to get my broadband connection disconnected. For that purpose I spoke to customer care executive who has given me request No[protected], but he informed me that it will take at least 4 days for disconnection. Since my billing cycle is ending on 12th of his month it will be better and convinient if the connection is disconnected by that date. So I request you to take my broadband disconnection on priority basis and get the same done at the earliest possible. The details are given as under.

Name: Vishal Srivastava
Account No:[protected]
Phone No [protected]
Cancellation request No given by Customer Care:[protected]





MAIL DATED:20.04.2009

REF:Name: Vishal Srivastava, Account No:[protected], Phone No[protected]

PLZ REFER TO MY EARLIER MAIL DATED 11.03.2009 WHEREBY I HAVE REQUESTED FOR TERMINATION OF MY BROADBAND AND LANDLINE CONNECTION. THE TERMINATION OF THE CONNECTION WAS EVEN CONFIRMED BY YOUR CUSTOMER CARE OVER PHONE. BUT TO MY SURPRISE I RECEIVED THE BILL FOR THIS MONTH ALSO SHOWING DUES OF RS 619.42. ONE MORE OBJECTIONABLE ACT COMMITTED MOST PROBABLY BY YOUR LINE MAN IS THAT, ON 19.03.2009 HE USED MY UNLOCKED WIRELINE CONNECTION TO MAKE CALL TO ONE OF THE EMPLOYEE (AJAY DUBEY). THIS IS A GRAVE MISCONDUCT COMMITTED BY YOUR EMPLOYEE. KINDLY LOOK INTO THE MATTER AND TERMINATE MY CONNECTION BACKDATED FROM 13.03.2009.



MY REQUEST (AS ON 11.06.2009):

Confirmation has been given by your good office that the line has been terminated wef 14.03.2009. Again it was reconnected from your office without my knowledge and on 19.03.2009 a call has also been made by your employee using the unlocked line. Since 14.03.2009 I have not using that number. Despite this bill has been generated for 2 months.
Now daily I am receiving the call from your office of the outstanding bill for which I am not liable. Even they visited my house which was very harrasing. I request you to look into the matter at the earliest, and settle it, otherwise I will be compelled to approach appropriate authority to take action against the company. Hope you will take immediate action and oblige.


With thanks


Vishal Srivastava





COMPLAINT MADE AS ON 11.06.2009 HAS BEEN REGISTERED SUCCESSFULLY AND COMPLAINT NO. IS 76132.

want to stop promotional call from tata indicom customer care.

TATA Indicom — continuous missed calls

Dear sir,
This is very urgent to know that details of the owner of the mobile number [protected] who is giving continuous missed calls. when we try to call him he doesn't speak.
Thankyou
Ravikumar Ch

i am very sorry to say that I have lost the trust I had in Tatas because of my experience with Tata Indicom. I had a Tata Indicom post-paid number ([protected])
so please no distab me ok

TATA Indicom — Welcome tune

Dear Sir,

We are consumer of Tata Indicom. we have two connection of tata indicom one prepaid and another on is post paid. The matter is that suddenly one day welcome tune has been activated on both phone without snding any sms to the service provider. After talkiing to service center, they did not gave me satisfactory answer. i registered a complain against the service provider but no answer afterward. Sir for welcome tune they charge 30/- per month. Sir i want my money back from service provider and request donot repeat this type of act.
my no. is [protected], [protected].

Thanks

Dr. Harish

i requested to u pls send two month detail of my mobile no.incoming & outgoing call
my no. is [protected]

HELLO SIR, MY NAME IS ASHOK . MY MOBILE NO. IS [protected].I WANT MY CALL DETAILS FROM LAST 2 MONTHS.

sir i have a mobile no. [protected].know i want to get details of call of last three days (dialed and recived)

hello sir i m tata indicome prepaid mobile user my no is [protected] sir i had been reciving calls from some unknown no's plz send me call details of my no since 14th of this month.

+1
Now you have to pay 101/- Rs. to get 1500 SMS for one month.WTF?

TATA Indicom — low speed internet

I HAVE TAKEN COMBO PLAN DS 207 as per PLAN DETAILS
128 kbps & download ratio is 1/4 then as per formula

IF Speed will be 128 kbps @ 1/4 ratio then

Download KBPS speed = (Kbps value*1000) /4)) / 1024.

I.e. For a connectivity of 128 kbps

kbps value * 1000 = 128 * 1000 = 128000

128000 / 4 = 32000

32000 / 1024 = 31.25 KBps

Therefore theoretically an internet connection of 128kbps bandwidth can download at a speed of 31.25 KBps

Where I am getting speed of 14 to 16 KBps only regarding this i have lodge complain at customer care by phone & email many time but not getting any satisfactory reply from them I felt cheated

Amit shah
[protected]

sir a have lost my prepaid no. [protected] could you plz provide me the details of calls from last three days of my mobole.

thanking you ;;;;

yours faithfully,

Monty Verma
Tata indicome user

Hi All,

Please don't take TATA INDICOM connection. Chennia's No.1 Worst Connection is TATA INDICOM. For the last 5 days our internet connection was not working daily i am calling the customer care number 60607070 no response from their end. Simply they are taking the compliant and no action taken till date.
Please here no one take TATA INDICOM they are not fit for INTERNET SERVICE before you take the connection just check with other TATA INDICOM users and also try to contact the TATA INDICOM customer care no one will attend the call.

for your reference.

tataindicom walky — wrong instrument

WE HAVE PLACED ORDER FOR CORDLESS WALKY. TODAY A WALKY( NO:[protected] IS DELIVERED AT THE BRANCH. WE HAVE NO USE FOR THIS SET. WE REQUEST YOU PLEASE REPALCE THE WALKY WITH CORDLESS WALKY.

THANKING YOU


JAGANNATH KULKARNI M
Assistant General Manager
State Bank Of Hyderabad
Gruhakalpa Branch
Opp:Gandhibhavan, MJ Road
Nampally
Hyderabad-500001
Tel: 24603790
Fax:24605678
mobile:[protected]

Please send me the calls list of the following mobile no. [protected] for last 3 months. It is postpaid no.

HELLO SIR, I HAVE A PREPAID NUMBER '[protected]' WHICH HAVE THE ID OF sunil kumar, AND I WANT CALL DETAILS OF LAST ten days OF THIS NUMBER. ON MY CURRENT ADDRESS E.MAIL ID IS - sunil.[protected]@gmail.com THANK YOU

Respected Sir,
This is to inform you that i am suffering with the service.i am using this service from last 4 years.Now your people disconnect the line due to the reason of Address Verification.I have already submited the Address Proof (Voter ID) to the nearest TataIndicom Office on[protected].But till now i am not having the connection.I was unable to talk with any costumer care officer.So take this as a Serious Issue.And do needfull as soon as possible.
My mobile no:[protected].
Thanking you,
yours sincerly,
ADITYA.

sir i also call to customer care but they are not giving me sufficient answer.
my problum is i have lost my mobile with sim([protected]) i have issued a new sim with same number
now i wants details of calls of 16june or last 6 days because i have a personal number and i want to get it bacause i have forget it.



please sir help me i am very in problum
answer me as soon as possible
thank you




sim issued to
mr. mahander
chippiwara pilkhuwa(ghaziabad)

TATA Indicom — customer service is bad

iam the subscriber of the tata indicom since 3 years,
but incase of some problems i want to talk to customer care service, but they will not response, and not connected itself, this is very uncomfortable to the customer.right now also iam not able to talk to customer care service.please rectify the problem.

TATA Indicom — extremely pathetic service

I have applied for change of my non-sim phone to that of a sim mobile phone.After all the payments, i was told that my phone will be activated in 6 hrs.I contacted the customer care when my no. didn get activated in 16 hrs. They told me to go to the tata hub from where i had applied for change of connection.After telling them that its very distressing to go again to tata hub because of some default on your part they told me that sir you cant help it. After reaching the tata hub, i was told that my connection will be activated in 6 more hrs.
When it didn get activated in 48 hrs, i called up customer centre again on which i was told that my no. is activated( which actually was not).On telling them that the no is not activated, they told me that I need to visit CP tata centre for assistance.I told them that just for meagre change into sim, how much inconvinience have u caused to a customer, i told him to connect me to their senior authority, to which he after making me wait for 5 min, connect to a no. which kept on ringing for 7 min. but no body responded.Then on calling customer care, they aint giving any option to talk to customer care executive.
This was the wost possible service i have ever seen.
Tata Indicom is indeed the worst ever in service and behaviour with customers.
Dr. Prashant Nagpal
[protected]@gmail.com