[Resolved]  Tata Indicom — Call details

THIS IS VERY GOOD EXCUSE TO HIDE THE COMPLENT. NOW I SEND ONE LETTER TO YOUR MUMBAI OFFICE REGARDING MY PAYMENT DETAILS CLEARED FROM MY ACCOUNT . AFTER CLEARING MY TELEPHONE NO.66203525 IS STILL SHOWING OUTSTANDING IT CLEARLY SHOWS NIGLIGANCE AND AFTER SEVERAL VISIT TO YOUR F.C.ROAD PUNE OFFICE ONLY ONE REPLY I RECEIVED THAT WE ARE ANABLE TO TAKE COMPLENT BECAUSE SERVOUR IS DOWN.IF YOUR OFFICE SERVOUR IS ALWAYS DOWN THEN HOW YOU SOLVE COSTOMER PROBLEM...

sir my mobile no [protected] ple send my last ten cALL details

Its good you look on this complaint. Thanks !
Please ask your Tata Indicom USB modem (not Photon) prepaid customer executive to contact on [protected].

This issue was resolved after logging this complaint, then for some two weeks I used to get net regularly. But again last week, just one rain and again not getting connectivity. :-(

Then as the usual procedure and started logging complaints, first complaint logged on Thursday! Even now the issue is not resolved and they did not even try calling me so far and when I checked the status of the complaint it's again closed!

Ohhh I fed up of repeating the same phrase again and again, THIS IS IRRITATING!

Just one rain and loose connectivity? This happens quite often! Are you cables sooo weak? Even more irritating is logging complaint again and again. Now don't know how many more days will it take to resolve this issue. And how many more complaints I'll have to log for this single issue!

Now I've had enough of this. Think it's betterI go for another connection but I'll make sure some actions is taken against this and make it point to inform all my friends and relatives that never ever go for Tata Indicom broadband! This connection and customer service sucks BIG TIME! Your customer Service is asking for trouble in all means by irritating your customers! Don't be stunned to see if you customer number decreases drastically in future, it's just your customer care to blame for!

Now if you have need to complaint numbers logged so far and the status of each let me know!

Account Details:
Username : bincy7
Location : Cochin

Regards,
Binsy

YOU HAVE GIVEN MY ISSUE TO MR. MANOJ, THE NODAL
OFFICER OF TATA INDICOM, HE HAS CONTACT ME TODAY AT 11.30 P.M. BUT HIS BEHAVIOUR DOES NOT SHOW A GOOD RELATION SHIP WITH THE CUSTOMER.
HE HAS NOT RESOLVED MY PROBLEM EVEN HE TOLD ME THAT HE WOULD NOT CREDITED MY ACCOUNT EVEN I GO TO THE TRAI AUTHROITY MNISTRY OF TELECOMMUNICATION OR EVEN I CHANGED MY NUMBER
HE DOES NOT AFFECT EVEN THE CUSTOMER BREAKS OR SOMEONE GOES TO THE CONSUMER FORUM
ACTUALLY I WANT TO SAY THAT WE USE OUR HANDSET PERSONALLY NOT GIVEN TO ANY CHILD OR SOMEONEHANDS THAN HOW IS IT POSSIBLE TO ACTIVATE VAS SERVICE
I M JUST NEAR TO THE AGE OF SENIOR CITIZEN AND MR MANOJ HAS TOLD ME THAT I HAVE TAKEN A HELLO TUNE OF MUNI BADNAM HUI SAME STATEMENTS HAVE BEEN GIVEN BY MR. MANOJ

I REQUEST U TO CHECK MY STATUS AND RESOLVE MY ISSUE AND CREDITED MY ACCOUNT IMMEDIATELY OTHERWISE I WILL HAVE TO TAKE STRICT ACTION




ITS A MATTER OF GREAT SHAME I AM NEAR THE AGE OF SENIOR CITZEN AND TATA INDICOM HAS INSTALLED THE VAS SERVICE OF HONEYMOON BY DEFUALT ON MY PHONE REALLY I AM VERY DISAPPOINTED WITH THE SERVICE OF TATA INDICOM BECAUSE I HAVE SENT A LOT OF COMPLAINT THROUGH EMAIL TO THE ALL NODAL OFFICER OF TATA INDICOM REGARDING MY ACCOUNT WITH RS. 60/- WHICH WAS ERRANEOUSLY DEBITED BY THE TATA INDICOM CUSTOMER CARE TODAY WHEN I RECHARGED MY ACCOUNT WITH RS. 50/- TODAY THEY HAVE IMMEDIATLY DEDUCTED MY ACCOUNT WHY WHY TATA INDICOM HAS CHARGED UNNESSARY AMOUNT. WHEN I HAVE NOT SEND A REQUET OF ANY VAS SERVICE AND CALLER TUNE THAN WHY THEY HAVE CHARGED MY ACCOUT WITH RS. 60/-





I want to ask that there is no provision of that becasue customer is making fool by the company and i have already registered a complaint to TATA INDICOM NODAL OFFICE delhi, but he does not take it seriously they are saying that they are not responbile for OBD, NOW i have decided to go to consumer forum and i will also logged my complAINT TO DAKC MUMBAI












I had tried a lot but no response from their side When i have not given any request for ANY VAS AND CALLER TUE service than how was it applied on my phone It’s your mistake. ) I WOULD LIKE TO CLAIM FOR BALANCE WHICH IS DEDUCTED FROM MY ACCOUNT TODAY WITHOUT MY REQUEST PLEASE HELP ME FOR CREDITED MY ACCOUNT WITH RS. 60/- I HAVE REGISTERD A LOT OF COMPLAINT TO AIRTEL NODAL OFFICE BUT THEY HAVE NOT TAKEN ANY ACTION IN FAVOUR OF ME KINDLY HELP ME IN THIS MATTER I[censored] DONT CREDITED MY ACCOUNT IMMEDIATELYI WILL GO THE CONSUMER FORUM OR CNBC PEHRADAAR FOR MY REVERT RS. 60/- DEDUCTED FROM
AAJAD ASHOK GULATI[protected]

Then please tell me why we haven't got 600 tata to tata free minutes for april month.up to JUNE 2013..We should get 600 free tata to tata minutes every month.as we paid 2008 rupess for the same offer..we really got frustrated as we recharged with 2008 rupees..and now we are not getting any benefits for us..

hello sir my name is amit singh my mobile number is [protected] i want call list of last 6 months . please send my details on my email id [protected]@rediffmail.com

sir my prepaid tataindicom mobile no is [protected]. i need last 1 Month outgoing and Incoming call list.kindly send it to my email [protected]@gmail.com.

TATA Indicom — Auto Service Activated without subscribed

Dear sir,

I did not subscribed "BEHTARZINDAGI" service. It auto subscribed and charged Rs. 20.
why doing this.?
I think tata Indicome have not any interest for longer relationship with customer.
thats why doing this type of 'kand' -- without subscribe subscription Kand.
I suggest to all my friend do not go with TATA INDICOME services. it is fraud company...
Dear sir kindly take action on tata service. because many people suffer from it.

Regards,
Krunal
email: [protected]@gmail.com

TATA Indicom — unwanted sms and charges

I am using 4 TATA indicom connections , out of which 2 are internet connections [protected], [protected], one LAN 65216182 and one mobile number [protected]. This mobile number [protected] has landed me into a misery.

You seem not to understand that your unwanted sms service is not required. If a service is required I will call up. Please stop worrying about my needs. I have emailed you in the past also which you have not taken note off.

I wonder whether you people have resorted to theft as well. I got one of your unwanted sms sent from TM 526660 which reads

Dear subscriber you have been charged Rs.30 and JOBS ON PHONE SUBSCRIPTION is activated successfully on your mobile number for 30 days. Service is auto. Time 3.10 pm on 6/5/2011. I did not opt for you service.

I have lodged a complaint as under

DND[protected] 8.42 AM on 7/5/11. which is supposed to be taken care off within 7 days. However your customer care is unwilling to refund back the amount deducted. Even a murder case is solved within 7 days. This is only a kind of theft of Rs.30/- . I hope this will be refunded earlier.

I will complain to your highest office. If ignored I will stop using all your services.

Further I will take legal action if the sms service is not blocked and money refunded.


Further I have received a message sent from TA56060 which reads

Congrats .. you will now get free flirting tips for 5 days. Enjoy the service . to stop sms DCT FLIRTING TO 56060 sent at 6.57 am on 7/5/11. What happens if I do not read the message and send an sms to stop the service. You make it auto and charge some amount for activating it.

Do you think that the society has lost its values and turned all people to flirts. I do not think this service is endorsed by RATAN TATA. I will make all these things an issue



Hope you arise from your stupor

Suvankar Haldar
Chartered Accountant

Hello Sir/Madam, My no is [protected] and I want the call details of last 6 months from this no.
please send it to [protected]@gmail.com

Tata Indicom Service — Disconnect the Outgoing Calls

Respected Sir,
I had Using My Tata Indicom Number [protected]. From past 15 to 18 month. and after so long without any reason they had disconnect my outgoing call. Previous i had call to the customer care executive after that they had start my number and later after 20 days they had done the same mistake . this card is being used by Mom and she is ill literate they dont know how to operate. so What i do regard this service. i dont have any friend which is using tata indicom number so that i call to customer care. so please find a proper solution about this service

any information
call to my number [protected]
Mr Irfan

yes i agree with this statement

TATA Indicom — convert coin box to landline

sir, my coin box no. is[protected] jalgaon but due to increse in mobile phone in every house ,not more than 5 rupees collection whole day so from this issue i requist u that can i change coin box to landline only incoming for this what i can do.

TATA Indicom — slow download speed/kb

rate of download is interupt always as it hit below 10 kb and mostly 1233 bytes only sometime 13 kb.Is this Photon plus or ,.....? i hope it give us its promise as per the advertisement

TATA Indicom — Call history

Dear sir i want my call details of my tata no.[protected] for last 2months.My email.mahesh.[protected]@gmail.com

plse send customer care no.

the above given no. are not in service, so pls give correct no .

Dear sir / Mam,
i want my Sister call details of my sister tata no.[protected] for last 3months.My email. address
[protected]@gmail.com

TATA Indicom — Billing of extra amount

A bill of Rs 3526 was generated on 5/5/2011, and the outgoing facility was stopped as the amount was over the assigned credit limit. After contacting 121I made a payment of Rs 2000 on 8/5/2011 as advised by your customer care representative to start the outgoing facility, and before making payment it was made clear to the representative that an automatic debit system is already in place for making payments on this account. He was specifically asked to process a request of remaining amount and I was assured that only the remaining amount will be debited and not the entire amount however entire payment was again requested and now there is a over payment of Rs. 2000 approximately when called your customer care center I was not given any proper answers and the representative constantly said that the system was down and nothing can be done. So I want you to cancel the earlier request and a fresh request should be sent to debit only the remaining amount. Also even after making regular monthly payments I get call from TataIndicom stating the payment is not been made and on crosschecking with the customer care dept I get a confirmation that the payment is received and no outstanding dues. No complaint could be registered as the systems were not working as said by the representative. This is really irritating and unacceptable. I want all this nonsense to stop and appropriate action to be taken immediately.