Union Bank of India Complaints & Reviews

My mother is having Pension Account in Union Bank of India, 10 months back UBI has provided ATM Card/Debit Card to Pension Holder. Since last few months we have noticed some faudulent transactions in our passbook. Transaction are pertaining to withdrawal from the ATM Centre, where as all such transaction are not done by us. Let me give you the example of current month i.e. July-10. Pension was credited in the account on[protected] & on the very same day there is a debit entry of Rs. 2500/-, the same was not done by us. When we approached the Bank Manager, then we were blamed o[censored]sing ATM Card. And we were told why don't we surrender the card. We need some help on this matter. My contact no. is[protected]/[protected]

hi,

I have a saving account in HDFC bank and some one withdraw 9400 rupee in my ATM card after consulting my home branch manger of HDFC bank he is provided me all details of my transaction. in transaction details show the transaction of 9400 ATM withdrawn is done in UNION bank ATM that is located in south ex. After this i will go to union bank south ex branch and meet Branch Manager and say please provide me video evidence about my transaction then he say go and launch a FIR then i can show you video evidence after this I File a FIR in Kotla Mubarakpur police station and go to the bank with FIR copy but the Bank Manager is not co prate with me and not showing me any evidence

please do the needful for me

thanks
Mohd Sharib Islam
m-[protected]

sir,
respecfully i beg to say that myself SENTHIL KUMAR. i am consumer o[censored]nion bank of india at PONDICHERRY branch name HOUSNG BOARD.my a/c no. is -[protected].a have withdrawl 300rs. through atm from IOB bank AT pondicherry Railway Station. date 10/10/2009 time b/w 11a.m. to 1p.m.but i could not get money and displayed transcation faild.but my account debeated 300 rs.[protected] but there is no response.
kindly grant me refund money through the bank with compentation as rbi rules.
NAME-N.G.SENTHIL KUMAR
A/C NO.[protected]
Date of Birth-11/07/2010
ADDRESS-AT & POST-12,Tamilarasi Street,
Kathirkamam,Anandha Nagar,
Pondicherry-605009

I have taken a 15-year home loan from UBI. The current interest rate being charged by the bank is as per BPLR. On April 30, the bank sent me a letter stating that due to some technical error the interest rate charges since last 4 years was wrong, which the branch has rectified subsequently. This thing neither intimated to me by bank in advance. They informed me, after debiting an amount of 1.80 Lac in my loan account. I raised my complaint to the bank immediately but nothing happened so far.
Is the bank justified in doing so?
Kindly guide how to take it furthur ?

I would like to raise certain points here, which if get responded clearly states that who is guilty on this & whose intention is to cheat / make fraud :

Why the cheat/ fraud not get checked within last 4 years ?

How come this fraud get unaudited ?

What benefits he Deputy Manager (Mr. H K GOGIA) was getting through this ?

Why I was not communicated that there is a fraud found in your loan account immediately ?

How come the amount was solely dedited to the loan account, without customer consent ?

Without customer consent/ without informing customer doing any credit/ debit in customer account comes under which Practise/ Code. Kindly share that.

What analysis/ steps AGM (Mr. Anil Mittal) have taken to resolve this fraud/ cheat ?

What steps AGM (Mr. Mittal) have taken to ensure that such frauds/ cheat will be avoided in future ?

On what basis, AGM (Mr. Mittal) you can penalise a customer for the fraud / cheat done by you own staff ? This is a legal offence.

Since Apr 29, in reply to my complaint against the fraud/ cheat I responded to you on Apr 30 but after that till date no communication. Kindly share the complete process of yours/ UBI to solve a greivance.

Have you refer my case to Regional Office UBI (Gole Market). If yes, what's their view on this. How many days RO take to respond to Branch's query ?

My Mother have pension bank account in Union bank of india village- Khalishpur Dist- Ghazipur(UP).From last 3 month my mother was suffering for own pension work because bank manger not provide correct information. she is not able to travel and bank manger not gives exact information at the time.
Her pension comes 1st of the month but when she goes to the bank he says that your account is not active and now your pension comes next month. 15 days back she visited in bank twice but he did not say anything about her account activation, even he checked account in front of her.

This things is not happen a first time they are always try to avoid the work even I visited in that branch. my mother eye operation are pending just because of pension work..

Now please suggest me how to take the action against him?.

mail id : cp.[protected]@gmail.com
mob no . [protected]

respected sir /maim i, Rahul kumar maurya account holder of your bank (UNION BANK OF INDIA) branch chambaltara ,Jaunpur , Uttar Pradesh A/C [protected] debit cum atm card No. [protected] . i used date 22 june 2010 ATM of bank of baroda ,branch lanka Varansi . i , gave the commandfor Rs.2700/ when processing start suddenly ATM shows temporarly out of work , finaly i recived a receipt with some error but no mony . when i try another time for Rs.2700/ . i got a receipt of insufficient ballence next day i take a ministatement from UBI ATM. It was shokingly found amount Rs.2700/ has been reduced (deduced) from my account. i requested to you kindly credited Rs.2700/ in my account as mention above . for any further clearification please contact me my mob. [protected]. THANK YOU WITH REGARD Rahul kumar maurya

misbehavior of employees during cash check payment

Sir,
I'm doing my 2nd year MBA in Annamalai univesity, Chidambaram. As my native is Navamarathupatti, Karur district, I approach to the Union bank manager, Pallapatti(nearest bank). He refused me to give the loan by saying that "We won't give the loans for MBA". Kindly take the necessary steps to give me the loan.
Thanking you,

From,
S.Kirubananthan,
Navamarathupatti,
K.P.Pudhur(P.O)'
Pallapatti(VIA),
Aravakurichi(T.K),
Karur(Dt). PIN-639205.

i have taken personal loan from UNION BANK of INDIA , PBSB , Janta Store, Bapu Nagar, Jaipur, Loan Amount is Rs 30000/-. on 18/01/2005 and i make full & final payment with interest on 03/12/2008 before the loan tenure. on 11/05/2010 i have applied a car loan from sbi , SBI officers told me that your name is defaulter list in CIBIL. But i had make full amount to the UNION BANK OF INDIA. my LOAn Actt.no. [protected].
kindly urge to you please do the needful & guide to me that what i can do in this time. because there is no fault from my end . all mistake made by the loanee bank.
best regards
Pramod kumar
[protected]

Respected sir,
I have received a new Atm card recently by the union

bank of India branch.Before the activation of Atm card i lost my pin

number.So i request u to send me a new pin number to my mail id.

([protected]@gmail.com).


Divyamanju

I have used my DEBIT Card / ATM Card o[censored]nion Bank of India, at Sangamner HDFC bank ATM situated at Link Road Sangamner on 16.04.2009 for withdrawal of Rs.13500/-
Unfortunately, no cash delivered by ATM, but my A/c. No.[protected] was debited by same amount of Rs. 13500.
I have registered my complaint at the Union Bank; scan copy of the acknowledgement of the complaint receipt by bank is attached herewith for reference. Since Last year I had taken a follow up with bank but still no response from the bank.
I kindly request you please look into the matter & credit my above mentioned amount in my account at the earliest.

Rergards,
Yogesh Phatangare
Mobile No. : [protected]
Email : [protected]@rediffmail.com
Address:
Phatangare Yogesh Vamanrao
At Post : Sukewadi,
Taluka : Sangamner
District : Ahmadnagar
Pin : 422605

Sir,

I present an Instruction Slip for delivery of Shares (on market NSE) at DP on date 30/03/2010 for Security Name: FACTLTD (ISIN: INE188A01015) Eq 5000 Qty (Five Thousand only).

Name of Intermediary (DP) : Union Bank of India
Main Branch (Depository), Sanyogitaganj, Indore.

DP SEBI: Reg No. : IN-DP-CDSL[protected]



I write CM-BP ID in the slip IN561758. But DP punch the slip to CM-BP ID: IN661758. So my slip failed due to fault of DP (DP Instruction Ref No. 480992).
After the DP come to know failure of the slip they again punch the slip with correct CM- DP ID (DP Instruction Ref. No. 481432), but pay-in time is over & slip failed.

So, to hide the mistake DP overwrite the CM-DP ID from IN561758 to IN661758.
As per rule every overwriting on the instruction slip must be counter signed by client, and DP shall not accept or execute such instruction slips without counter signature.

Scanned copy of instruction slip attached showing over writing of CM- DP ID from IN561758 to IN661758 & also showing two instruction ref. nos. filled by DP 480992 and 481432. (This copy is given by DP on my request “How the slip fails?”.)

As my slip fails, I bleared loss of around Rs. 15000/- due to Auction & other charges.

So, please instruct DP i.e. Union Bank of India to bear loss. I will present Auction Bill for Settlement No. 2010057 dated 01/04/2010 to you/DP on request.

Please resolve my grievance as DP is not cooperating & resolve the matter.

I made payment through ATM cum Debit card o[censored]nion Bank of India at Kashmir Vastrayalaya on 13th July, 2009. Subsequently, I found that same amount has been debited from my account twice.

I attached letter from Kashmir Vastrayalaya mentioning that the said amount has been credited once only. They also have attached batch closed report for card transaction for 13th July, 2009.
No response from local branch.
I lodged my complaint through Union Bank Of India web. They have given reference no 927059.

to,
the lokpal
bhopal (m.p.)
subject-application for debited money through atm.
sir,
respecfully i beg to say that myself deepak kumar pandey i am consumer o[censored]nion bank of india at rewa branch name saman rewa.my a/c no. is -[protected].a have withdrawl 800rs. through atm from cosmos co.op.bank ltd. pune aurangabad waluj maharastra date 02/07/2009 time b/w 11a.m. to 1p.m.but i could not get money and displayed transcation faild and in the same day 5.26p.m.withdraw again 400rs and total deduction was 1200rs from my saving account.initilly i had 3940 and after deduction remain balance was 2740.i have complained about that fourtimes in the costomercare no [protected] but there is no response.
kindly grant me refund money through the bank with compentation as rbi rules.
NAME-DEEPAK KUMAR PANDEY
A/C NO.[protected]
ADDRESS-AT & POST GOVINDGARH WARD -8 REWA (M.P.) 486550

mo.no.-[protected]

sir,
i lost my atm card, so i want to block my atm card
my account number is [protected]

This is Arera Colony Branch o[censored]nion Bank of India.
I lost my ATM Pin and went for request to the bank but I was misguided by the staff. Then again I was been to the bank for understanding the correct procedure and system, but was not supported or guided instead of that the female staff of the branch abuse me and commented insulting statement on me. I think this not the way a bank should treat their customer. Why should we tolerate this arrogance and attitude of these young ladies(Bank staff)?
A bank is no more a temple and bankers are no more almighty God, to whom we should bow down.
I am a working lady and could not visit the branch again and again inspite no support or guidance.

I have lost my ATM card .o i request u to blaock my atm transcation my acc no [protected]

Lost my Debit Card.So please block my card.

I have a salary account with UBI and I had approximately Rs. 12700 in the account. On March 3rd, 2010, I went to Tirumalgiri and tried to withdraw Rs. 5000/- from State Bank of Hyderabad ATM but the transaction was declined. Then I went to State Bank of India and could withdraw Rs. 5000/- from this ATM. Later, when I checked my balance it showed Rs. 3000/- instead of Rs. 8000. I went to Saifabad branch and filed a written complaint on March 4th. They asked me to wait for a week. I went to the branch again and I was informed to contact the customer service. On 12th March, I called the customer service and filed a complaint (Complaint# SRN 361105). They asked me to wait for 12 business days. I contacted the customer service again on March 27th and they asked me to contact the branch. I called 15 times today I am getting a run around here. Every time i call them, reps place my call on hold for almost 15 minutes. One rep named Sunitha was very rude to me. She did not allow me to speak to a supervisor and said that supervisor does not want the call to be transferred and was very unprofessional. When I said that I will file a complaint, she literally said, " Do what ever you want", . I told her that I will not disconnect the call until I get a chance to speak to a supervisor, she said, "Okay. Then I will disconnect the call", and disconnected the call immediately. This is totally unacceptable. I have been a customer to this bank since three years and is this the kind of customer service they offer me? I no longer wish to continue to be a customer to this bank. I just want my money of Rs 5000/- and the lady who spoke to me very rudely should be punished. This kind of service is not acceptable...Hope who ever sees this complaint is well educated, professional and understands my problem. I was harassed by the customer service. Please resolve my issue.

Dear Sir ,

I wanted to pay my property tax so on 18/3/10 i use mcgm.gov.in and use the gateway o[censored]nion bank to pay the same but in middle there was some error and the transaction was incomplete and as it was not sucessfull anyway the amount got deducted from my a/c later i went to my ward office to check weather my bill are paid or not it is pending so i approch the bank but till date i did not received the revert of the same for your ref i am giving you the details of the same
Transaction Cyber Receipt
Customer Name SANDHYA N PUTHANE
Account ID [protected]
Date 18/03/2010
Amount INR 7,238.00
Type Debit
Description ePAY/MCGMPTAX/1312029

pls look into the matter and do the needful at the earliest.

Thanking you,
Shafiq Khan
26177117 and 26613393