[Resolved]  Videocon D2H — Service

My Complaint No. with Videocon is VAR[protected].
I would like to bring to your kind notice that I had purchased an Electrolux A.C. from your dealer M/s. Khanna Radio & Sons Varanasi vide bill no. 53008 dated 25th May 2007, however for the beginning 2 years it worked very well but in 2009 it was not working properly and i made the complaint to your service center on 16th May 2009 where it was serviced by Lata Services, Varanasi where compressor was replaced and gas charging was done and delivered back to me on 09 June 2009 and was working properly but very soon it again started giving the same problem of not cooling properly and i made the second complaint to your service center on 01st July 2009 where it was serviced by Multi Product Services, Varanasi where compressor was again replaced and gas charging was done and delivered back to me and was working properly but now again the same problem is occurring of not cooling properly.
Now my question is that how many times will an AC be serviced in a time span of 11 months and i will need to pay the gas charging and other expenses to your authorized service center because again the service center is telling that i will have to bear the gas charging and other expenses as the compressor needs to replaced once again.

Hi, I am Milind More, My Vediocon Customer ID no. 3645390, Last 5 days my set was not properly running. The display shows that "Under Process Upgradation". After So many times my problem is still pending no any service engg. call me or no body senior person from customer care talk with me.
This is very bad service from Vediocon. At every time when I call customer care they said that "at 2.30 pm engg. will come, still u can't talk with us" But nobody from vediocon solve or resolve this probelm.
Thsi is inform u that pls solve my problem or I am take serious action on U.

i m having my videocon lcd plasma 32" ...from long 2 months we gave complaint 4 that, , , but nobody responding from service center ..MY COMPLAINT NO IS.VANO[protected], , , , , we called up 100 times ..they leing so much time..
now its really bad service ...

now i m going to plan 4 consumer court ..there is no way to do somthing...

Dear sir,
In recently days i have purchased d2h videocon satellite dvd.But i found some problem in dvd player. Sir, Please take some action .I have told many time to customercares but unfortunately nobody ready to take any action.

address: 173,
patyali gate, etah (up)

phone no.[protected]
mobile no. [protected]
id no. 7551082

My Coustmer id is [protected]. and i had recharged my account with Rs:- 100/- on 26.08.10 thru net banking SBI but there is no money has been upgraded in my account but I got transaction id (MSBI[protected]IG[protected] and amount has been debited from my account. Now my services is stoped from AIRTEL DTH side.

I called to toll free no [protected] and excutive said "SIR YOU HAD RECHARGED WITH 100 RS THAT WHY YOUR ACCOUNT IS NOT UPDATED"

NOW THE POINT IS IF ALL COUSTMER HAVE TO RECHARGE WITH 200 RS THEN WHY THERE IS OPTION OF RECHARGE WITH 100 TO 9999.



MAYUR MALVIYA
[protected]
[protected]

I purchased videocon d2h connection somewhere in dec2009, since then i have been having some or other issues,technicians have visited my place four times,i have sent so many emails and called customer care regarding my complaint,solutions what i get are temporary,i am not at all happy with the service,when call customer service,they sometimes says no refund possible if cancelled the connection, today a supervisor said refund is possible...i have not got uninterrupted service from VIdeocon d2h team and they dont want to return the money as well..this is cheating ...

i am very unlucky that i have purchased your refrigerators after this i come to why people dont prfeered your brand .after purchase this not working from very first day then i lodged a complaint with your service station at jalandhar then after my so many calls and my people pesonaal visit somt body is turned up after 4 days & he said this part is not aviable with me which required to be changed so next day i will come then again i call & person come but he demand for bill my family request him pls you rectify the refrigertor will try find out or you confirm it from yours data from vdieocon because we purchased just seven day back but he refused & come back then i call yours service station on the number[protected] the lady setting on this number says that they people dont have the data of the custmer then she say to me that better you talk to our asi mr rahul the same thing he please tell me if this the sitution then hoe will the sufferr in the case of lost bill ,otherwise also the yours product should be changed or pls refund my money back because if with 7 days this is system how you provide me the service after years or 5 yeras .my other request you to pls take action agaist these type of company emplyee how really play with the company goodwill.

Dear sir/madam,

my customer id is 2746007

i am facing many times problem in satellite box.

problem repeat again and again

problem:- most of chanels stuck in evening.

engineer visited but problem is not resloved.



I raised compain 6 to 7 times but stil problem is not reslove.

i want parmanent solution for your site.

i am very disappoint of your product.



Note:- This last time to raise the compain if you doesnot permanent solution i leave the product.



i am waiting your response.



compain no :[protected].

compain no 19302821.





Thanks and Regards,

Subodh kumar jain

My name is Deepak Singh, my customer id is 5041301. I am facing the problem with technical error on some channels. I have complaint against this, but no one give positive response and always giving the reason of monsoon.

Please do needful...

Mr Deepak Singh

Videocon is worst ever d2h i have seen right now we should not purchase as it is going very much slow in the market from other D2h. Ten Cricket has been added by all other channels and on d2h only it is not provided. Also There is no clarity for balance deductions from our account they deduct on there own wish you need to call atleast 5 to 6 times minimum in a month to resolve our problems

I Biplab Dey last 2 days complaing your toll free number aiways busy.My ID no is 20255054
no news channel is activite till now.Please Do need full.

I like the complaint

Dear D2H Team,
i m Bilal from Pakistan.
Mere Pas Videocon D2H hai or us main Hindi Films, Sports, Kids, Histories Chhanels Thori Der Chal K Baad Main Ruk Jaty Hain...
Phir main Star plus Laga k agar Set max lagata hoon to wahan par PTC punjabi chalta rehta hai..
or agar LNB Side Change Karta hoon to wo sab sahi chalty hain magar star plus wale chhanels ki jaga Kids Wale Chhanels Chalty Hain..

Maine Pakistan se India Phone Call Ki VIDEOCON D2H ki Help Lines K Numbers Par
magar unhoon ne 10 Minutes Baat to Ki Magar Solution Koi Nahi Nikla

this is My STB Personal Information.

VC NUMBER : [protected]
Customer ID : 20183408
Account No : 1998773
My Info
Name : SARALABEN MACHCHAR
Contact Details : 227 MISSION KAMDAR SOCIETY
GODHRA-UC, GODHRA,
District : GODHRA - 389786
RTN : [protected], [protected]

VIDEOCON D2H RECHARGE VOUCHER
Posted: 9 of march, 2011 by RAMPRAKASH SINGH Send Mail
RECHARGE AMOUNT NOT RECEIVED

Sir,

It is to inform you that I have purchased on dt. 8/04/2011 Videocon recharge Coupon Vide Sr.No. UH50S[protected] & Recharge Pin. No.[protected] Worth Rs. 150/- from mushkan collection, Kamla Nehru colony indore.

But when I recharge through customer care then I received a message that this voucher No.[protected] has already been consumed.

So, I requested to you please look into the matter & return the amount of my recharge coupen. Scan copy of Recharge Coupon attached for your kind consideration. Please take action.
customer id no. 19509076

dear sir this is to inform you that your customer care service is worst infact horrible service and i have purchase the d2h dish tv from your company dealer provider that paticular time your dealers customer care give promises for all good service and once it is been installed after that the colour of the blood is changed means taking your foot backward s from tour service i wanted to shift my house from 1 place to another place in the same area i had said this before installation i was said it will be done and dont have to pay anything but when i called up so i was told that you have to pay 600 rs for the re installtion and refiiting charges for engineer is this the service and promise you provide to your customers first say yesssssss for everything questioned later on denied for the service noooooooooo this is not the way the procedure is different etc etc etc plz dont buy the d2h service from videocon this is for all of the customer who is browseing or wants an details for the d2h provider they are the biggest lier they only wants sale of their product thats all after sale who the [censored] are customer they have to do as the service provider will say or else the line service will disconnect thats it request all of them do not purchased the d2h from videocon

Dear Mr. Bashir,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
In order to provide you the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details. We request you to kindly provide with your contact details or write to us at [protected]@d2h.com with your Concern & Customer Id.

We will make every effort to revert with resolution as soon as possible.

Regards,
Videocon d2h Team

Hi, I am Saurabh jain from ludhiana, My Vediocon Customer ID no. 9553418, Last 7 days my set was not properly running. The display shows that "Under Process Upgradation". After So many times my problem is still pending no any service engg. call me or no body senior person from customer care talk with me.
This is very bad service from Vediocon. At every time when I call customer care they said wait some time engg. will come, still u can't talk with us" But nobody from vediocon solve or resolve this probelm. last day engg call ur problem solve but u 300 rupess recharge coupen buy i talk engg u r change my box than i recharge account engg i say sorry u can first recharge a/c than u r call & coming u change box This is company cheat customer
please take action my complaint

Thanx u

Saurabh jain

[protected]

Guys,videocon is the worst company of india as well as of the world.worst in quality. more worst in their services.the serviceman/technician are even more worst people.As i personally suffer from this worst experience of my life.
1.If your TV/product got damage.then you have to first made a complain in cust.care center which they take nearly more than 72 hrs to process your complaints to the respective nearest service center.from there a service man will come to your place after 4 to 5 days.after coming they told me that it cant be get repaired over here so we have to take to our service center.& they told us the respective estimated cost of particular damage.(400 rs + service charge(275)).& i have been told that it will take 3 to 4 days to repair.from there they took panel to their service center.After 5 days i went to the service center where they even didnt bother to help.seems like they are some government employs who is working in some government organisation where employs work less & rest more.work goes in a steady way.so after taking so much pain & visiting again n again daily to their office & making their complaint to customer care for so much daily.still they took nearly 15 days to repair it & finally they done the work but this time the estimated cost goes to 1800 rs.that is also they even didnt concern to me for the increment in damage cost.they have made the bill in such a by adding more component & other assosciated component.So that it makes me that they have taken a revenge from me.how can 1 tell us previously that you will be costing nearly400 rs for your damage.&later it got 1800.this is really a stupidity.now my trust on this company is gone.& in futurte i will never ever going to buy any product of this company.bcoz 1 thing each company should remember that if your services/quality will be good.consumer will also be good/happy to you. company.guys i beg you please dont buy any products of this company becoz i dnt wan any person who pays for quality/services & he/she doesnt get his rights & i dont wan anybody to suffer like me.because people in this world are very generous/mankind they hope for good.but it doesnt get.bloody company.

thanks for your suggestion sir. sir how do i come to know that whether they have applied stated component to my device or not? & how to know the real price of the particular component in videocon service center which is been applied to my device?

im a customer of videocon . my problime is that ten cricket is scrambled on may pakg because i have a platinum pkg. i call the videocon customer care. they says me after one hour your pakg is upgrate and ten cricket is in working position but ten cricket is still scrambled. i call again and again customer care but they says nex 2 hour ur videocon pkg upgrate and ur channel ten cricket is in working. any body plz help me and my help me for my pkg update. customer id is. 38154423.complain no. 50166246