[Resolved]  Vodafone — unnecessary flash messages

Address:Bangalore, Karnataka

i am getting unnecessary flash messages very oftentimes, it's entirely spoiling my mobile battery backup.
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2012
Vodafone India Customer Care's response
Hello Syed Ershad,

Thanks for writing to us. Please dial 121 and follow the instructions to recharge the sms pack applicable to your account.

Kind Regards,
Vodafone Customer Care, Karnataka
Complaint comments 

Comments

i dont have the vodafone flash activate/ deactivate option on my phone..
These really problem Vodafone must sincere on it.

Vodafone — deactivation of flash sms that comes on my cell abt all offers i dont want that please de activate that thing

some jokes pack and math sums and many more things are activated on my cell nos [protected] pls de activate all schemes alternate nos is [protected]

Vodafone — activation of unnecessary services

My phone number is [protected] which i had ported to vodafone 3 months ago. But i am facing many problems regarding the activation o[censored]nwanted services on my phone. Recently FLASH service was activated when i was in roaming & my balance was continuously getting deducted due to this service which i had not even activated and moreover the option of flash service is not even present on my phone. I called the customer care & they asked me to deactivate it from my phone which was not possible as the option of the service is not available on my phone. This service gets activated only when i am in roaming & balance is deducted. Now i am thinking to port my number again due to these problems. If it gets corrected then i might not port.
"Your connection is still active.Plz pay the balance for not disconnecting..blah blah blah...". This is the I am hearing every time I make a call. Listening to the message in Hindi, Marati and English, I really waste 1min for each call i make.
Thanks a lot Rahul Punjabi, I was really harassed by the flash, the phone would light up in the night, and usually at awkward hours. I am using Samsung Galaxy S, the menu scheme is SIM toolkit --> FLASH! --> Activation --->Deactivate

And the Flash message gets deactivated.

Sarwar Ansari
Thanks Rahul Punjabi and others..I was so irritated by this stupidity of Vodafone. I m planning to change my service provider...These guys are such Waste...
The deactivation stops the msg for while and activates again automatically. White collared thieves.

Vodafone — Being charged for discontinued VAS

I had taken a new postpaid vodafone connection (No:[protected]) in March,2011. Since first month itself, i was being charged for services I had not activated. After that I got all of them discontinued including hungama pack ( i dont even know what that is). Inspite of that it religously features in all my bills. After repeated calls to customer care and multiple cancellations of the same service, it still features in my bill. To this finally in August vodafone customer threw a new jazz at me saying this will have to be disconnected from some website on which vodafone has no control. This makes no sense. Then how the hell it ever got activated. I am sick and tired of this mothly trauma. Their nodal officer has not even replied to my mail which was written on 11th August.
Hi! I am receiving flash messages from Airtel and they are charging 10/- Rs for each. Is there any procedure to stop flash messages. I am using spice 4580.

Vodafone India — FLASH message not deactivated

Even after making Complaint No.[protected]. repeated deactivations of FLASH messages,the service had not been discontinued.though told that it would be done immediately.
I am getting vodafone service messages even in the midnight.It disturbs me a lot, how should I for bid them. Once I read in a newspaper that we can complain and we can even fine them for this.please help..
please note that i am vodafone postpaid connection (M. No. [protected]) please deactivate the value added services from my connection. please needful this... thanks
For post paid vodafone users goto compose sms in your mobile and type " CAN FLASH" in and send this sms to 111 (toll free). This worked instantly for me.
air tel also same problem...flash message i complained so many times but they said this is by default and check with your phone
thanks for posting s solution Rahul; it worked as per yr instructions.
It is atrocious & unacceptable on the part of Vodafone to let these Flash messages sent to the customer by default. Vodafone must deactivate this immediately. It is so disturbing and annoying and if this is not done with immediate effect, all consumers should take up this matter to regulatory authorities.
vodafone is looting its coustomers with these flash messaging service...it pop ups every 3 seconds...its unbearable
and it bypasses all screen lock and gets falsly pressed without consent of the user...and 3rs gets deducted...
ya white collared thieves
I keep getting these Vodafone Flash messages. It disturb me and mostly wasted money on these stupid messages. My battery also get down very fast coz of these messages

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