[Resolved]  Vodafone — unnecessary flash messages

Address:Bangalore, Karnataka

i am getting unnecessary flash messages very oftentimes, it's entirely spoiling my mobile battery backup.
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2012
Vodafone India Customer Care's response
Hello Syed Ershad,

Thanks for writing to us. Please dial 121 and follow the instructions to recharge the sms pack applicable to your account.

Kind Regards,
Vodafone Customer Care, Karnataka
Complaint comments 

Comments

Vodafone — without intimation removing the free message services

Hi sir,
daily 150 messages free but since from 4days when ever i message the amount is getting deducted[without intimation of removing the free message services] from my account. kindly look into this matter and please provide me the free message services once again.

thanking you,
your sincerely,
syed ershad
[protected]
Thanks it worked by deactivating FLASH on Vodaphone services
kindly follow the Rahul Punjabi steps, you can solve the problem.
Hi,
I started getting these flash messages on my Vodafone number since last two days. Within every few seconds I was getting these messages even if my phone is locked. So, finally I was trapped and by mistake I clicked on 'OK' button instead of clicking on 'back' button and before I could think, what has happened, I received a sms stating that 'Based on your request, Daily Joke pack has been activated and Rs 30 has been charged as Service rental'. Vodafone got succeeded in their very intention of sending such messages but I am extremely annoyed by these cheap tricks of vodafone. Is there any way to get my money back?
Now, I have deactivated the flash services following the tips given by people in this thread.
For people using Airtel follow these steps to deactivate these flash messages
1. Select Airtel Live from menu.
2. Select airtel now!
3. Select Start/Stop
4. Select Stop.

I tried this on my Nokia 1661 model and it worked... Hope this is help!
I have been receiving recorded calls in Kanada and English from
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
and so on.

Everyday around 3 to 4 times I get these type of auto recorded calls. I have complained about this at least 4 times to the customer service number and no effect till date. Whats happening with Vodafone? My Number is on DND.

sincerely
Richard,
I bought a new Vodafone prepaid sim and ever since I activated it I am getting promotional calls and these flash messages pop up on my screen every few minutes. It is very annoying and if you accidentally click ok on those messages you will be charged for it. What kind of is this, its a [censored] scam.

Vodafone has become a beggar company, trying to suck money from customers by these fraud services.

Anyways guys to deactivate it do the following-
Go to Vodofone Services --> FLASH! --> Activation --> Deactivate.

To stop the promotional calls do the following-
Go to the below link and apply for DND (Do Not Disturb)
https://www.vodafone.in/pages/dnd.aspx

Best regards.

balance cut without any reason & no responce from customer care

Company has cut 69 Rups from my balance with out any resone & agane customer care is not responding to me I whant my balance back Or I will tack this complain to distic court

WITHOUT INFORMATION BALANCE DEDUCTED

IN THE NAME OF D2C_SALPARNI_LOOKA THEY HAVE CHARGED RS.99 WITHOUT INFORMATION PLEASE CHECK AND DO THE NEEDFULL.

billing problems

Some additional hidden charges were included in my bill..

i want to call details

i have all ready to join my mobile no. [protected]

300 rs deducted from my no. for some download which is not at all performed by me

T

CANCELLATION OF POSTPAID SIM

Since i have been charged so much for internet services, i asked the Vodafone customer care to cancel my sim, but they have not cancelled it and asked me to pay extra charges. Also, there are lots of hidden charges

requesting call list

due to some resons i safring a roblem in my home and life please consider me and give me below number call list last 2 montha [protected] send to [protected]@gmail.com

Charged more than legal fees for SIM replacement

I want to replace my sim card in Bhandara vodafone Store for Which they charging 150 rs instead of legal fees rs 25

deactivate number

Please deactivate my mobile no.[protected] as your billing system is not satisfactory.

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