[Resolved] Vodafone — Call center-Supervisor's Attitude
I would like to make a serious complaint about the service m getting from Vodafone.The call center is not customer caring though they say that they care in their advertisements.
1)This is regarding the complain about the supervisor(Ajeeth M, bangalore vodafone call center) to whom i spoke with on 4/6/08 at 6:30pm.
The supervisor lacked soft skils handling escalations .
a)he did not Listen to me patiently.
b)Did overtalk on me and came to conclusions even before i could complete te sentence
c)Had usually attitude and did not behave profestionally.
d)Did not transfer to a manger when asked for.
e)Did not show any Respect the and failed to understand the situation when explained to.
We as customer like to be given atleast little priority and need to resolve the issue at first point of contact instead to close the complaints without even resolving it.
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Aug 14, 2020Complaint marked as Resolved