[Resolved]  Vodafone — Debit of rs 120 on my credit card from VODAFONE ESSAR SOUTH with out intimation and credit card details

Address:

Karnataka

Dear Monica Happy to help!!!!!!!

This is not the answer for my question my dear i asked some thing else, Please go through the trialing email properly, and i cannot go to a store o[censored] rs and asked then to give a check b,cos of two reasons

1 the store is around 5-6 Kms form the place where i stay and i done have time.
2. U r store people do not have any details i asked them to check and tell me my complaint status they say there is no complaint i told told them that i have sent a email they say that they will not have any email of customer there is a different team for email and i need to explain every thing once again to them. (Which is wast of time and energy)

Its better u recharge my prepaid num [protected] for rs 109 (talk time) or do a NEFT to my HDFC bank account

and i have give u d address i[censored] want u can send a chq and provide me the courier company name and docket details so that i can have a check on the same

This would me my last email i[censored] want to provide the refund provide it else i would make u to pay for each and every sec that i have spent on this complaint

one more thing i demand reply for for this email by Monday evening 6:00Pm with a proper response


Rgd,
Srinivas.H

On Fri, Jul 15, 2011 at 12:48 PM, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:
Dear Mr. Srinivas,

Thank you for your email dated 13-Jul-2011 regarding [protected]

We sincerely regret to inform you that the refund cheque sent is returned / undelivered on 12-07-11.

We kindly request you to confirm the nearby Vodafone stores at your place for us to send the cheque the Vodafone stores and the same can be collected from the stores.

In case you need further assistance, do call or email us, we will do our best to help you.

Happy to help,
Monica
Vodafonecare

Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests: 198 (toll free)
Fax number : +[protected]
E-mail : Vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

---- Original Message ----
From: shree.[protected]@gmail.com
Sent: 13-Jul-2011 21:52:36
To: vodafonecare.[protected]@vodafone.com
Subject: Re: Debit of rs 120 on my credit card from VODAFONE ESSAR SOUTH L

Dear Monica,

Can u give me the Docket num and the courier company name as far as i know I
am a well known person in my area and i do not stay in a remote place i in
heart of the city, any ways i will provide the address once again

Mr. Srinivas.H
No. 13/4 1st cross
Swasthik Road, Shanthinagar,
Bangalore-560027
Opp to water tank near ganesha temple
Mobile num : [protected]

I think u people would not have sent the chq b'cos the courier person would
have called in that case and more over i will receive all my bills and
documents to the same address

Or else i will provide u my account num transfer the fund to my account

Regards,
S

On Wed, Jul 13, 2011 at 5:30 PM, Vodafone Care <
vodafonecare.[protected]@vodafone.com> wrote:

> Dear Mr. Srinivas,
>
> Thank you for your email dated 11-Jul-2011 regarding [protected]
>
> We kindly you to find the courier details as the cheque has been returned
> back as there is no such person at the address.
>
> *Mob.no.*
>
> *Name*
>
> *chq.no*
>
> *Amt*
>
> *chq. Date*
>
> *Couriered on*
>
> [protected]****
>
> Mr. SRINIVAS H ****
>
> 306353****
>
> 109.00 ****
>
> 29/6/2011****
>
> 1/7/2011****
>
> We kindly request you to provide the correct address to resend the cheque.
>
> In case you need further assistance, do call or email us, we will do our
> best to help you.
>
> Happy to help,
> Monica
> Vodafonecare
>
> Contact numbers
> For Enquiries : 111 or +91-[protected]
> For Complaints / Requests: 198 (toll free)
> Fax number : +[protected]
> E-mail : Vodafonecare.[protected]@vodafone.com
> Website : www.vodafone.in.
>
> ---- Original Message ----
> From: shree.[protected]@gmail.com
> Sent: 11-Jul-2011 22:53:50
> To: vodafonecare.[protected]@vodafone.com
> Subject: Re: Debit of rs 120 on my credit card from VODAFONE ESSAR SOUTH L
>
> Dear Happy to help,
>
> I have decided to go out of your SO CALLED VODAFONE service, not only me,
> with me i am also taking 6 more VODAFONE user to AIRTEL
>
> I will suggest each and every friend of mine not to use Vodafone service.
>
> Since 5years i have been using this service but never i expected this kind
> of worst service from Vodafone.
>
> This would be communicated effectively through social networking sites like
> Facebook, Orkut, Twitter, Hi5 Google+ from tomorrow.
>
> No more hops on VODAFONE i an shifting to AIRTEL i have got UPC code for
> porting so I THINK THERE IS NOTHING MORE TO TALK TO VODAFONE GOOD BYE.
>
> Regards,
> Srinivas.H
>
> On Sun, Jul 3, 2011 at 3:49 PM, Vodafone Care <
> vodafonecare.[protected]@vodafone.com
> > wrote:
>
> > Dear Mr.Srinivas,
> >
> > Thank you for your email dated 01-Jul-2011 about credit card.
> >
> > We sincerely apologize for the inconvenience caused to you.
> >
> > We would like to inform you that mode of payment has been changed to cash
> > and the refund cheque would be couriered by end of this week.
> >
> > We would request your kind co operation while we solve the issue.
> >
> > In case you need further assistance, please do call or email us. We'll do
> > our best to help you.
> >
> > Happy to help,
> > Ryhaana
> >
> > Vodafone Care
> > Contact numbers
> > For Enquiries : 111 or +91-[protected]
> > For Complaints / Requests : 198 (toll free)
> > Fax: +[protected]
> > E-mail: vodafonecare.[protected]@vodafone.com
> > Website: www.vodafone.in
> >
> > ---- Original Message ----
> > From: shree.[protected]@gmail.com
> > Sent: 01-Jul-2011 15:31:36
> > To: vodafonecare.[protected]@vodafone.com
> > Subject: Re: Debit of rs 120 on my credit card from VODAFONE ESSAR SOUTH
> L
> >
> > Hello,
> >
> > Its been 15 days no revert, Happy to help only in words not in reality
> lost
> > the faith on VODAFONE ESSAR SOUNT ltd
> >
> >
> >
> > On Wed, Jun 15, 2011 at 8:12 PM, Vodafone Care <
> > vodafonecare.[protected]@vodafone.com> wrote:
> >
> > > Dear Mr.Srinivas,
> > >
> > > Thank you for your email dated 14-Jun-2011 Regarding [protected].
> > >
> > > We would like to inform you that we have forwarded the below concern to
> > the
> > > concern department towards Courier details. Once the feedback received
> we
> > > will keep posted on the same.
> > >
> > > And ECS mode of payment will be cancelled within 24 hours as per your
> > > request.
> > >
> > > In case you need further assistance, please do call or email us. We'll
> do
> > > our best to help you.
> > >
> > > Happy to help,
> > > Mary
> > > Vodafone Care
> > > Contact numbers*
> > > Vodafone Care : 111 or +91-[protected]
> > > (Toll free from Vodafone mobile phones within the home network)
> > > Fax number : +[protected]
> > > E-mail : vodafonecare.[protected]@vodafone.com
> > > Website : www.vodafone.in
> > >
> > > ---- Original Message ----
> > > From: shree.[protected]@gmail.com
> > > Sent: 14-Jun-2011 9:04:02
> > > To: vodafonecare.[protected]@vodafone.com
> > > Subject: Re: Debit of rs 120 on my credit card from VODAFONE ESSAR
> SOUTH
> > L
> > >
> > > Hi,
> > >
> > > Can u provide me the shipping docket details and please do provide
> > > a acknowledgement that my auto debit has been cancelled .
> > >
> > > Regards,
> > > Srinivas.H
> > >
> > > On Thu, Jun 9, 2011 at 12:51 AM, Vodafone Care <
> > > vodafonecare.[protected]@vodafone.com> wrote:
> > >
> > > > Dear Mr.Srinivas,
> > > > Thank you for your email dated 08-jun-2011 regarding amount.
> > > >
> > > > We would like to inform you that the query has been sent to the
> > concerned
> > > > department and Rs.109/- will be couriered to the below mentioned
> > address
> > > .
> > > >
> > > > If you have any other queries then kindly revert to us.
> > > >
> > > > In case you need further assistance, do call or email us. We'll do
> our
> > > best
> > > > to help you.
> > > >
> > > > Happy to help,
> > > > M.K.Bopanna
> > > > Vodafone care
> > > > contact numbers
> > > > Vodafone care
> > > > for enquiries:111 or +91-[protected]
> > > > for complaints/requests:198 (toll free)
> > > > fax:+[protected]
> > > > e-mail: vodafonecare.[protected]@vodafone.com
> > > > website:www.vodafone.in
> > > >
> > > > ---- Original Message ----
> > > > From: shree.[protected]@gmail.com
> > > > Sent: 08-Jun-2011 2:21:27
> > > > To: vodafonecare.[protected]@vodafone.com
> > > > Subject: Re: Debit of rs 120 on my credit card from VODAFONE ESSAR
> > SOUTH
> > > L
> > > >
> > > > Mr. Srinivas.H
> > > > No. 13/4 1st cross
> > > > Swasthik Road, Shanthinagar,
> > > > Bangalore-560027
> > > >
> > > > On Mon, Jun 6, 2011 at 1:50 PM, Vodafone Care <
> > > > vodafonecare.[protected]@vodafone.com
> > > > > wrote:
> > > >
> > > > > Dear Mr. Srinivas,
> > > > >
> > > > > Thank you for your email dated 04-Jun-2011 regarding [protected].
> > > > >
> > > > > We sincerely regret for the miss type in the previous mail.
> > > > >
> > > > > We kindly request you to find the bills enclosed with this mail for
> > > your
> > > > > reference where the bill is been charged.
> > > > >
> > > > > However we would like to inform you that a Credit of Rs.109/- will
> be
> > > > > processed towards Vodafone live rentals and kindly request you to
> > > provide
> > > > > the billing address where the refund cheque has to be couriered.
> > > > >
> > > > > In case you need further assistance, do call or email us, we will
> do
> > > our
> > > > > best to help you.
> > > > >
> > > > > Happy to help,
> > > > > Monica
> > > > > Vodafonecare
> > > > >
> > > > > Contact numbers
> > > > > For Enquiries : 111 or +91-[protected]
> > > > > For Complaints / Requests: 198 (toll free)
> > > > > Fax number : +[protected]
> > > > > E-mail : Vodafonecare.[protected]@vodafone.com
> > > > > Website : www.vodafone.in
> > > > >
> > > > > ---- Original Message ----
> > > > > From: shree.[protected]@gmail.com
> > > > > Sent: 04-Jun-2011 23:07:17
> > > > > To: vodafonecare.[protected]@vodafone.com
> > > > > Subject: Re: Debit of rs 120 on my credit card from VODAFONE ESSAR
> > > SOUTH
> > > > L
> > > > >
> > > > > Hello Monica,
> > > > >
> > > > > I have already told u that i have payed complete amount infact my
> > bill
> > > > date
> > > > > was on 12th Feb-2011 and 2 days i did not use my number since it
> was
> > > > under
> > > > > transformation and more over i have not used soooo much that u can
> > > charge
> > > > > 120 rs for 2 days
> > > > >
> > > > > Fine how dare u people to debit amount from my credit card with out
> > > > giving
> > > > > any instructions that to after so many days and more over no
> > intimation
> > > > and
> > > > > nothing its a fraud activity that has happened on my credit card
> > > > >
> > > > > and u r people have told me that the standard instructions will be
> > > > > deactivated one i make a cash payment and i made around 345 rs as
> my
> > > lase
> > > > > payment, and it was send that i will not be charged any thing and
> my
> > > bill
> > > > > will be stopped.
> > > > >
> > > > > IF I DONT GET BACK MY MONEY I WILL BE FORCED TO DO THE FOLLOWING
> > > > >
> > > > > 1) FILE A COMPLAINT FOR DEBITING THE AMOUNT WITH OUT ANY
> INTIMATION.
> > > > > 2) CHANGE THE NET WORK.
> > > > >
> > > > > Note : My number was not in post paid at the period mentioned above
> > > > > (12-Feb-2010 to 14-Feb-2010)
> > > > >
> > > > > Regards,
> > > > > Srinivas.H
> > > > >
> > > > > On Sat, Jun 4, 2011 at 2:46 PM, Vodafone Care <
> > > > > vodafonecare.[protected]@vodafone.com
> > > > > > wrote:
> > > > >
> > > > > > Dear Mr. Srinivas,
> > > > > >
> > > > > > Thank you for your email dated 03-June-2011 regarding [protected]
> > > > > >
> > > > > > We would like to inform you that the number canceled and the
> > billing
> > > > was
> > > > > > been stopped effective from 14-Feb-2010 and has been billed for
> the
> > > > > number
> > > > > > for the usage done effective from 12-Feb-2010 to 14-Feb-2010.
> Hence
> > > we
> > > > > > kindly request you to clear the outstanding amount of
> Rs.120.34/-.
> > > > > >
> > > > > > In case you need further assistance, do call or email us, we will
> > do
> > > > our
> > > > > > best to help you.
> > > > > >
> > > > > > Happy to help,
> > > > > > Monica
> > > > > > Vodafonecare
> > > > > >
> > > > > > Contact numbers
> > > > > > For Enquiries : 111 or +91-[protected]
> > > > > > For Complaints / Requests: 198 (toll free)
> > > > > > Fax number : +[protected]
> > > > > > E-mail :
> > > > > > Vodafonecare.[protected]@vodafone.com
> > > > > > Website : www.vodafone.in
> > > > > > ---- Original Message ----
> > > > > > From: shree.[protected]@gmail.com
> > > > > > Sent: 03-Jun-2011 7:13:45
> > > > > > To: vodafonecare.[protected]@vodafone.com
> > > > > > Subject: Debit of rs 120 on my credit card from VODAFONE ESSAR
> > SOUTH
> > > L
> > > > > >
> > > > > > Dear all,
> > > > > >
> > > > > > Kindly check with my statement where it show a debit of Rs.
> 120.34
> > > > > towards
> > > > > > VODAFONE ESSAR SOUTH L, i have not used my card on your site or
> on
> > > > store
> > > > > > then how the debit had taken place, Please explain in detail,
> > > > > >
> > > > > > Kindly check and credit back my money with in 4 days else need to
> > > > handle
> > > > > > it legralle.
> > > > > >
> > > > > > Note : I had given a instructions for payment with this card when
> > i
> > > > was
> > > > > > in
> > > > > > Vodafone Postpaid its been more that 6 months i have come back to
> > > > prepaid
> > > > > > and i had cleared all my outstanding amount before coming to
> > prepaid
> > > > > >
> > > > > > DO NOT SAY THAT IT WAS A OLD BILL PENDING OR AMOUNT WHICH WAS NOT
> > > > BILLED.
> > > > > >
> > > > > > Please do send me a acknowledgement stating that the standard
> > > > > instructions
> > > > > > has been cancelled.
> > > > > >
> > > > > > My Credit card num is 5239xxxxxxxx9008
> > > > > > My mobile number is [protected]
> > > > > >
> > > > > > Regards,
> > > > > > Srinivas.H
> > > > > >
> > > > >
> > > >
> > >
> >
>