[Resolved]  Vodafone Mobile Connection - Outgoing Calls Blocked From 3.6.08 — Vodafone mobile connection - outgoing calls blocked

Dear Sirs,
I took Vodafone mobile connection No: [protected] on 25.5.08
by paying Rs.599/-from the Vodafone representative Mr. Sagar (mobile No: [protected]) who is sitting in the shop Orbit Communications, Shop No: 6, R C Marg, Near Chembur Police Station, Chembur, Mum-71. I have given my PAN card, telephone bill copies and a photograph to him to line up the transaction properly.

On 3.6.08 while I was at Nigdi, Chinchwad, at 6.00 pm the mobile phone line suddenly stopped working for outgoing call where I was frantically trying to call my family at this hour very incessant rain was continuing. The mobile phone connection not activated even at the time of this writing. Several occasions I talked to Vodaphone call centre toll free No: 111 but they could not do any thing and requested them to cancell my subscription and return whatever the balance amount left out may be returned to me and I will go for another connection of Airtel or any others.

Today is the 3rd day the mobile is not activated and no service whatsoever is forthcoming from Vodafone.

This is my complaint, what to do? how to go about it?
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Aug 14, 2020
Complaint marked as Resolved 
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Vodafone in — Out Going Calls Blocked

I'm a Nigerian national on a professional trip to India. I purchased a Vodafone sim with no [protected]. My host company AGILE FT of Prism Towers, Mindspace Malad issued a letter and utility bills to vodafone on my behalf as evidence of residence; and a copy of my travel passport and passport phtograph were submitted along.

Vodacome activated my SIM for 3 days (Diwali festival) and barred all outgoing call immediately after the feast.

All efforts to make Vodafone re-activate my SIM so far is not productive. I feel terribly bad and implore vodafone to reactivate my SIM; thereby preventing me from communicating with my family.

Please intervene! Your timely intervention would be appreciated.

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