[Resolved] Vodafone — on line recharge | |||
i have recharged vodafone mobile no[protected] with 555 on 6th aug 12.recharged by vodafone site. details are below:-- Order ID : o57353509 Payment Transaction ID: MCIT[protected] Date & time of order : 06 Aug, 2012 16:39:52 Order Amount : Rs. 555.0/- Only but after payment deducted recharge on mobile not succeed and stated the message ur refund will be granted in 5 days. but still date refund not granted.so i have contacted vodafone they told me refund granted on 7th aug 12. they blemming on axis bank but bank officials sent me mail and told its vodafone fault. vodafone not granted the money that's why money is not credited by bank. Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Sep 03, 2012 Vodafone India Customer Care's response Hello Mehul, Please note that the ARN number for your transaction is 75425312221150272502109. Kindly get in touch with your bank and share the ARN number for further assistance. Regards, Vodafone Customer Care, Gujarat. | |||
 2 Comments | |||
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due this site efforts only my problem get solved.thanks.
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1st time i make payment throuh Rechargeitnow for Rs 118/ , amount is deducted from my bank but company didnt show the money in cell account .
2nd time i make payment through Vodafone online recharge for Rs 118/ but result was same , no money is shown in cell iaccount
I lodge a complaint regarding this matter in compant customer care ,
I got this answer (postedhere)
acknowledgements <[protected]@vodafone.com>
to [protected]@gmail.com
date 16 December 2010 10:41
subject Happy To Help: MY ACCOUNT BALANCE
hide details 16 Dec (4 days ago)
Dear Customer,
Thank you for writing to us.
This is an automated response to your e-mail. We will respond to you within 2 working days.
If you want us to update your email id in our records, please SMS <EMail> <email id > to 11
This compalint is lodged on dec 16th 2010 but there is no any responce from company .
I decided to switch this company and never recomend to my friend and relative to take a connection from this VODAFONE
aRVIND kUMAR