[Resolved]  Vodafone — payment

Hello
My Vodafone no. is [protected],i have submitted my bill but it is not updated than i called to customer care 5-7 time and i am vary shocked when customer care exe. told me that do not submit bill to collection exe.can you confirm me that this is the only solution.
and today is 10th day of payment submission but yet not updated.
please help

Hello
I have submitted my Vodafone bill to collection executive,but after 10 days my payment not updated after that i called to customer care and ask about this that why my payment is not updated than they suggest me to not submit bill to collection executive,so can you confirm me this is the suggestion which we expect.

my no is [protected],I had changed from post paid to prepaid (thanks to your service) and you had sent me a cheque of 2841.52 but you had wrongly deducted amount of 158 which i had paid on[protected] as per your last bill.So when are you going to refund the amount ???
vkb

i have recd a cheque of 5 paisa dt[protected], please check once again and return my amount due of 158 rs with interest, regards vkb advice change your accountant

Hi

I am Manpreet Singh Mobile no.[protected] & [protected] using by me and my family. I have done the payment of Rs 125/- & 109/- respectevly on 30/08/2011 by credit card (Online). And as per citi bank confirmation payment claimed by vodafone on 31/08/2011. Burt they are not concider the payment in my accounts.

Due to call baring i have repayment for both mobile no.

I regularly followup with vodafone from 22.09.2011 by mail and i have put 10 reminder till date but no respond coming.

Transction Ref. no. Mobile No.
[protected] 12198 [protected]
[protected] 10259 [protected]

so i am requesting you please help for the above there is no question for amount there is question for service.

Attached Credit card Stetment.

Hi

I have louged the complaint on 03/11/2011 for regarding Payment updation which i have paid on 30/08/2011 and i have recieved the call from vodafone on 04/11/2011. as per comfirmation of customer care executive (call received from [protected] dt- 04/11/2011) the issue is resolve and payment is updated in your account(vodafone). But now i have received the bills there is no deduction.


So i am requsting you please help for this.


Manpreet Singh
[protected]

Issue is still pending.

HI

Issue is still pending.


Regards
Manpreet Singh
[protected]


Vodafone Complaints & Reviews - payment
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Vodafone, West Delhi, Delhi

Location: West Delhi, Delhi, India


msreikhi on Nov 22, 2011


payment
Hi

I have louged the complaint on 03/11/2011 for regarding Payment updation which i have paid on 30/08/2011 and i have recieved the call from vodafone on 04/11/2011. as per comfirmation of customer care executive (call received from [protected] dt- 04/11/2011) the issue is resolve and payment is updated in your account(vodafone). But now i have received the bills there is no deduction.


So i am requsting you please help for this.


Manpreet Singh
[protected]

I have two postpaid connections of vodafone bearing the numbers [protected] and [protected].which I got on the 2nd of January this year.I didnot receive any bill that month.So I went to the vodafone office in TTK rd.(I reside in TTK rd Alwarpet)in Feb and told about the internet access problem I had ,waited in the Queue and got it rectified,I also asked for my bill which they said was 1220 for both connections together. But they refused to collect the cheque and asked me to drop in the drop box.I did as asked .But soon I started getting a lot of calls asking me about details of payment and I gave details of my cheque no.It was a syndicate bank cheque, No[protected] which got debited to my account on the15 th of Feb 2012.But I had a collection agent come home on 24th of Feb who would not go without taking a cheque. This time I gave him a cheque of Andhra bank bearing no 388893.Can such incidents be avoided in future mainly disturbing phone calls at all times of the day , so that customers can go about their jobs peacefully.

Dear Sir/Madam,

My vodafone Number was [protected] for which i have paid the bill amount 3800/- towards cash on November 28th through the executive Mr.Senthil but he didn't update the payment details in their system. Now i receiving many calls from them for the payment again & giving me mental pressure during my working hours & all. Kindly do the needful

Regards

Bobby.P

Dear Sir/Madam,

My vodafone Number was [protected] for which i have paid the bill amount 3800/- towards cash on November 28th through the executive Mr.Senthil but he didn't update the payment details in their system. Now i receiving many calls from them for the payment again & giving me mental pressure during my working hours & all. Kindly do the needful. My number is [protected]

Regards

Bobby.P

From last 5 years, I a Vodafone customer and last three month before had opt postpaid connection and this month on 22nd July i make a payment of my bill in Vodafone stone through their ATM during that i pay Rs1000 but the receipt I received of Rs 500 i made a complaint in Vodafone store also but from last three they are only replying we are working on it even customer care is not make aware what is the actual situation when case going to resolve and even according to their confirmation the case has to be resolve by 24th july 2013 but still no revert.

If possible please help me, what can i do.

Tushar kapoor
Mumbai
contact no. [protected]

I had also made a complaint in Vodafone and my complaint # is [protected]