[Resolved] Volkswagen Polo — delay in product delivery
i'm Dr.MINU from trivandrum,kerala.I had booked a volkswagen POLO from your showroom at pattom,trivandrum.We had been assured to get the product by April 25th.As the purchase is being made in relation to an important function on our side,we were assured to get the car prior to it and we have paid an advance of Rs.3 Lakhs for the same.
We have been enquiring about the same for the past one week and now,3 days prior to the day promised,your dealers have backed off and are saying that it can be delivered only by 20th OF NEXT MONTH.
I'm ashamed to inform you that the good reputation of your company is at stake because of this kind of irresponsible dealership.
Due to the extremely irresponsible behaviour on your side,I AM FORCED TO CHANGE MY CAR OPTION.
Looking forward for a reply and neccesary action from your side.
Complaint marked as Resolved Aug 13, 2020