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Country Vacations Complaints & Reviews

2.4
Updated: Jan 2, 2024
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Country Vacations reviews & complaints page 13

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D
Dev321
from Bengaluru, Karnataka
Jul 20, 2017
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Address: 560063
Website: Countryvacationsindia.com

When i visited country club bagalur branch on 1 july, 2017. I had taken a country vacation package of rs.157500 for 10years.in that package i was offered 1 gold card, 1 iphone 7 & 1 holiday of 6d/7n every year was offered.
But even after 18 days after from this message"dear debashis das welcome to country club, we recieved your application. Your club membership number is cvbg2club238903" i have not received anything. And on top of it, none of their customer support number work. Every time i call to given numbers i will say that "all their executives are busy" and this status has not changed for last 18 days.
So i request a full refund. Kindly help me to get back my money.
Country Vacations customer support has been notified about the posted complaint.
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    Rohit Prajapat13
    from Bengaluru, Karnataka
    Jul 7, 2017
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    Address: 560035
    Website: Country Club Fake Promises and Loots

    My name is Rohit Prajapat,
    I was called to collect a gift voucher from lucky draw and then when I went to collect it they explained about their membership plans and and As I Paid Rs. 15000/- Via Debit Card to Country Club sarjapur, bengalore Branch
    and get Voucher for One Week Family Holiday VOUCHER CODE, and 2 years of membership of Gold Gym and etc.
    But now they are saying I wont be getting anything in 15K and I would have to pay extra 10K.

    They are making people fool by giving fake promises.
    Please take necessary action about customer feed back

    Thanks
    Country Vacations customer support has been notified about the posted complaint.
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      A
      Amukta s
      from Hyderabad, Telangana
      Jul 5, 2017
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      Address: Hyderabad, Andhra Pradesh, 500072
      Website: [email protected]

      Dear country vacations,
      I am listing this regarding refund of my amount of Rs.12000. taken towards membership. Almost an year ago. We were informed that we will repay ed in a weeks time but never happened.Mr Anil Chowdary .Mr Venu from country vacations kphb, Malaysia n township branch kept on cheating us .and made us to roam around the office plenty of times since an year. We are planning to lodge a open complaint regarding this matter and take our time to educate innocent people like us so that no one would join country vacations and so your company has to incurr losses and get shut down permanently for cheating common people like us doing a filthy robbery business. Shame on your part to do so...our curses will land your company penniless in very near future.if not answered to our complaints.This is our last attempt for an immediate response from you.
      Country Vacations customer support has been notified about the posted complaint.
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        B
        Balaji Krishnappa
        from Mumbai, Maharashtra
        Jul 4, 2017
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        Address: 560064

        I joined Country vacations on 10th Jun by paying Rs 60, 100/- in Yelahanka branch. Payment was done through CC and branch manager agreed to pay the EMI interest amount and promised me for a Gold Coin/Microwave Owen.

        When EMI didn't happen and full amount got deducted I contacted Country vacations through mail and phone and mail many a times. But, no reply from them.I was damn pissed off!!

        Later EMI got approved, after I follow up with the Bank.

        My next fight is to get the EMI Interest amount and gold coin/microwave oven, getting membership cards and other things. No response so far, inspite of many mails. They will not lift the phone when I call. Visited Shivajinagar branch and they couldn't help asked me to approach the same manager. But that manager is not at all approachable. . Only during joining, they tell so many things. Afterwards, they don't value customer.

        On top of all these things, I met few people who are suffering with same issues with CV.

        By seeing all these things, I'm damn sure that future will not be good and I don't want to continue any more with them. I've sent cancellation mail too. But there is no response.

        Need guidance if any of you faced such issue and got the full refund amount.
        Country Vacations customer support has been notified about the posted complaint.
        Jul 04, 2017
        Updated by Balaji Krishnappa
        Very badly, I want this to cancel and refund my amount.
        we are also fighting for the same. why not all o[censored]s lodge a complaint for the same and issue a legal notice to them?
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          G
          Guruprasad3896
          from Bengaluru, Karnataka
          Jul 3, 2017
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          Address: Bangalore, Karnataka, 560103
          Website: www.consumercomplaints.in

          I have taken a country club membership on April 2016 by paying INR. 40, 000/- with membership no. CVBG1CLUB218914 in bangalore, sarjapura road. There was a person who convinced me to become a member of country club.

          1. Mr. Ranjan - mob: +91 [protected]

          The price which was told for this membership was inr. 70, 000/-. Later i was told to pay INR. 40, 000/- which will be converted to EMI’s without any interest and processing fee from their end and remaining amount can be paid within 4 years from that day.

          I had paid INR. 40, 000/- by using a credit card.

          Ranjan gave completely fake information and fake promise to me, Almost 10 times I asked the same question like whether I need to pay any additional charges after becoming a member, He replied to that and said I no need to pay any additional charges since I have selected on the vacation of 25th anniversary, So finally i agreed to become a membership because of long term emi facility without interest and without processing fee.

          Now everyday I am getting calls to pay the AMC charges, I have communicated the same to Ranjan but replied to me saying to ignore the calls, I did the same thing but every often I use to get the calls so finally last month I asked him to get a solution for this and now he changed his plate and not even attending my calls even.

          Ranjan – [protected] he is the worst worst worst and worst guy which I ever seen, He is completely misguiding peoples and looting money.

          Kindly take some necessary action on him (cheating case) and help me in not to pay additional charges, since already I am struggling to pay those EMI’s.

          Regards,
          Guruprasad
          [protected]
          Jul 21, 2017
          Complaint marked as Resolved 
          My complaint is not resolved yet, But i don't know why it is marked as resolved... Kindly revisit my complaint and take the necessary actions.
          Country Vacations customer support has been notified about the posted complaint.
          Any updates on the above the complaint.
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            S
            Satya Narayana Tummalapalli
            from Bengaluru, Karnataka
            Jun 26, 2017
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            Address: Bangalore, Karnataka, 560024
            Website: www.countryvacationsindia.com

            I have taken a country vacation membership on 25th june 2017 around 4'o clock by paying inr 50172/- with membership no dt62#2315 in bangalore koramangla branch office, there were two persons who convinced me to become a member of country vacations, name-santosh [protected], the price which will be converted to 24 emis with out interest and processing fee from their end and remaining amount can be paid within 5years that day, i have paid 50172/- by using sbi credit card.
            I agree to become a member of country vacation membership because long term emi facility without interest and without processing fee.
            I would request to cancel my country vacations membership and refund my money to credit card,
            With warm regards,
            Satyanarayana tummalapalli
            Phone number:- [protected]
            Country Vacations customer support has been notified about the posted complaint.
            Member Ship ID & Any of facilities are provided Though i have paid 25000 as member ship Fee .
            I try to contact the staff at kasturinagar branch where i made payment am not getting proper response from their end

            Regards
            Renukaraju K.S
            [protected]
            [protected]
            I pay 1lakh Rs.last January I buy it. I did cancel in march. that time they told me in June they will deposit in my bank account, now I call them so man times about this, they giving answer each one different. I don't know wat I do. How I get my money back. I will give police complaint may be better. I think this good company, but it'd fraud
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              Naba88
              from Mumbai, Maharashtra
              Jun 24, 2017
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              Address: Pune, Maharashtra, 411057

              Hi sir this is naba from pune membership id ccpu40tclub10lb72033. I was told that i was a lucky winner along with few of my friends and was asked to visit there office in amanora mall pune. Since it was sunday i though of taking a chance and visiting there office. There they start pitching for a club membership. They told that each year i will have two vacation free/minimal amount anywhere in the world. Few will be accommodated by country club property and some will be accommodated by affiliated hotels. Later after getting the membership for 1.45 lac rupees i came to know that they have few properties in few location abroad which we can select and the amount that i needed to pay was almost equal to the amount i had to pay i i book the hotel from website like makemytrip. I was also told that i will get discount on air tickets which later i came to know that was false information. I book 2 week for malayasia paying 24 thousand rupees to country club which later i found out that is equal to same amount i had to pay in makemytrip in the same hotel.

              Not only that when ever i ask them for a reservation most of the time there is not availability. I wasted my 1.45 hard earn money and want it back.

              Please look into this.
              Country Vacations customer support has been notified about the posted complaint.
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                Y
                yashwanth alex
                from Hyderabad, Telangana
                Jun 16, 2017
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                Address: Hyderabad, Andhra Pradesh, 504014
                Website: www.countryvacationsindia.com/country-vacations-hyderabad.php

                I Mr V.Venkatesh from Nirmal District. I am a member of Country Vacations Hyderabad Branch. I have paid 2, 50, 000/- towards land and 60, 000/- towards gold coupons and till now did not receive either of them. I have been contacting them and even visited the office couple of times but their response is very poor and they are not even respecting their customers. So I want the documents of the land as well as gold coupons immediately or else I will withdraw my membership. This is a serious issue because I am not the only customer who is cheated. There are a lot of customers who is been cheated and waiting for justice.
                Country Vacations customer support has been notified about the posted complaint.
                Member Ship ID & Any of facilities are provided Though i have paid 25000 as member ship Fee .
                I try to contact the staff at kasturinagar branch where i made payment am not getting proper response from their end

                Regards
                Renukaraju K.S
                [protected]
                [protected]
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                  V
                  Vijaya Durga
                  from Madikeri, Karnataka
                  Jun 12, 2017
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                  Address: Mysore, Karnataka
                  Website: consumer complaint

                  I am vijaya durga physically challenged women (Hearing handicapped) from udupi staying in mysore along with my husband sh. Vishwanath n. I am giving my husband’s contact number ([protected]) for communication because of my physical disability. On 09.06.2017 my husband got a call from country club that i won a lucky coupon which i dropped in big bazaar and mega more store mysore and we can collect it from their office in ramaswamy circle mysore. My husband have got around 20 calls repeatedly and we decided to go there and on reaching, they started explaining about their holiday package for hours and we refused to take and later they took to another room and started giving many offers and they claimed that we are one of the selected families and they are giving some privileged offers to us which we will not get if we are not taking that day itself etc. They were pressurizing us to take the decision that point in time by brain washing left and right and it was almost 9 pm in the evening and unfortunately we believed on what they said and paid rs. 50, 000/- for the holiday package using my husband’s sbi maestro debit card.
                  Later they have provided the agreement form to sign which i couldn’t read completely as we went along with our two small children aged 8 and 5 years and i was carrying and wanted to come out of the room. Later after reaching home i go through the agreement which doesn’t have anything they offered and some contents are completely opposite. They have told us that this membership can be cancelled but it is given exactly opposite in the agreement.
                  I started thinking about this poor marketing strategy that they played me to take this membership and browsed on internet and really got shocked. There are countless victims who offered the same from country club but they never could satisfy its customers. Considering the way the country club cheat its customers, i could realize that it is a big fraud and i am now 100% sure that that the country club was bluffing about the lucky coupon, gifts (Ridiculous), selected families, privileged membership which is for two generation and many more. I am sure they will not exist for long with this strategy to save me for my life-time and my next generation.
                  So we decide to cancel countryclub membership and request to refund the amount collected from rs. 50, 000/- as we are very disappointed due to this cheat.
                  Country Vacations customer support has been notified about the posted complaint.
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                    J
                    jit1505
                    from Mumbai, Maharashtra
                    Jun 7, 2017
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                    Address: Mumbai City, Maharashtra, 400086

                    I had joined country vacations on feb/2016 by paying rs.71, 000/- as membership fees as impressed by false presentation given by representative at r-city mall (Ghatkopar-west). They also not told me that it should be renewed every year by paying renewal amount. Also said that if you don't use your vacation coupons it will be sold & get back your money & so many offers, schemes which is false.

                    After a period of 1 year & 4 months i wish to used a country vacation as i am not getting any facilities after paying such a huge amount. Meanwhile i got call from countryclub (Sandhya & rahul). They told me about some discount offers, complimentary holidays & food vouches & get me in confidence. So i had paid renewal amount around rs.8000/- by online payment.

                    After the payment when i had contact for booking holidays at lonavala they ask me to pay rs.3900/- as fees for booking holidays for 4 nights which is rs.2000/- as per their oral committment.
                    They send me food vouchers of rs.500/- instead of rs.1000/- which is not redeemed at orritel hotel because the property is associated property.
                    I had book for lonavala but country vacation book at talegaon property next station to lonavala (Without any breakfast, lunch or dinner).
                    After payment i had also got called from country vacations for renewal of membership in which they offer me 20% discount with all other promised as offered previously like food coupons, complimentary holidays.

                    Please register my complaint & take the action so no other person will take the membership with this cheater country vacation club
                    Country Vacations customer support has been notified about the posted complaint.
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                      Shan Saxena
                      from Mysore, Karnataka
                      Jun 6, 2017
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                      Address: 560037
                      Website: www.countryvacationsindia.com

                      Country vacation/ country club has cheated by selling the wrong policy and they are doing with many peoples.

                      - policy sold date : 6th feb 2017
                      - persons who sold the policy. Irshad is manager and sahil is executive, both of them fooling people:

                      1. Irshad - currenty working in shivaji nagar branch ([protected])
                      2. Sahil - currenty working in shivaji nagar branch
                      [protected]@countryvacationsmail.com

                      - want my money back. I want refund. Not interested in country club membership
                      - country club membership : cvbg2tclub232715

                      - incident description
                      I have been sold country vacation plan of 35 holidays for 57000. At the time of payment the payment is done towards country club because country vacation is part of country club and they do not have any separate process to pay.

                      I was promised to receive below facilities:-
                      * 35 holidays in span of 5 years. Country vacation will provide the holiday and through that we can avail the holidays at any time and in any resort of country vacation and affiliated resorts.
                      * i will be provided with life time free country club membership
                      * i have to pay 5500 amount each year in case i am taking holidays in that year.
                      * i need to pay only the tax of rooms during the holidays
                      * i can book the country club resort halls for function and need to pay only taxes for life time.
                      * in case if i don't like the vacations, they will take back the holidays and return the money for remaining holidays

                      There are many other facilities which i have not mentioned here

                      - current situation:
                      Currently from past 4 months i am trying to book the holiday and struggling in there kundanhalli office and came to know below things.

                      * i have bought country club membership by not country vacation holidays
                      * 35 holidays are given to me as an extra benefit for me
                      * every year i need to pay 5500 for my free country club membership
                      * holidays can not be booked from september to march (I didn't remember the exact time.) in simple words in peak season
                      * my policy can not be sold
                      * even booking through voucher will allow booking once in one mob number so i need to contact someone to get the bookings done.

                      As per country vacation, there is no separate document given by country vacations about the holidays or package sold to person.
                      While given the verification over the call i denied to give money for first time because the verification was for country club so the executive and manager told me that country club and country vacation both are same and country club member ship is just an extra feature so no need to worry.

                      Now when i told that wrong product has been sold to me and i want refund they told why didn't you check while paying and signing the document. They made me convinced first that both country club and country vacations are same and the have currently country club process of taking fee and now they are telling opposite.

                      For getting air ticket benefit i need to tell them 6 months before. At the time of booking it was one month.

                      Why they were not telling me about country club membership.in whole discussion of 2 hour for 5 mins hardly we discuss about country club membership and now they are telling me that i bought country club membership not country vacation holiday.

                      After 4 months of struggle i was able to book a holiday and then they are telling me that i can't book further in peak season.

                      I have seen many people struggling for the same reason. They are telling some thing and selling some thing and not refunding the money also.

                      I appeal consumer forum to do something to stop such nonsense and help us to get the money refunded.

                      Shantanu
                      [protected]
                      Country Vacations customer support has been notified about the posted complaint.
                      Jun 09, 2017
                      Updated by Shan Saxena
                      I have not received any update from Country Vacation and the compliant has been marked as resolved
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                        Aaman Verma
                        from Kolkata, West Bengal
                        Jun 5, 2017
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                        Address: Kolkata, West Bengal, 700046
                        Website: www.countryvacationsindia.com

                        My parents were being called by the kolkata team at city centre 1 for winning free gifts from country club vacations. They called us at 5:30pm. When we reached they gave us a presentation and a rosy picture regarding their properties, fitness clubs and club activities. Ms. Ranjit singh and mr. Prabir kundu manager of country club, then told us the following facilities if we opt their deal:
                        1. 14 nights holidays complimentary per year which will continue for next 10 years, i. E., 140 days complimentary stay in their properties in 10 years for couple and child.
                        2. Complimentary usage of car and driver (With fuel charge extra)
                        3. 40% off on all country club restaurants
                        4. 60 sittings of complimentary body massage and spa (One hour per sitting)
                        5. 20-50% off on flight tickets
                        6. 4 times complimentary usage of banquet hall per year
                        7. Life time free usage in gyms in all country fitness clubs for couple and child.
                        8. Free complimentary pass for 4 for all their events in 10 years
                        9. Club usage for the couple and child.

                        They told us we have to pay an one time fee of rs 1, 75, 000 (Which is discounted according to them due to their 25 years celebration, the original amount is rs 2, 65, 000) and an amc of rs 10, 500 every year.
                        They told us this amc is not applicable that particular year if we are not travelling that very year.
                        Thinking it to be a good deal, we chose to buy the deal as they said it is only valid for that very day itself. They didn't let us read the agreement at that time and told that whatever they said is clearly mentioned there. On humanity grounds and their sweet gesture we believed them. Also it was 9:30pm so we had the rush for home. The next day when we started reading the agreement we were in shock. Instead of 14 nights, 7 nights were mentioned in the agreement. Also, there was no mention of car usage, food discount, usage of banquet hall and spa is mentioned in the whole agreement.

                        We know this is fraud... And we want our money back... Kindly help...
                        You can contact me on [protected]/[protected]
                        Country Vacations customer support has been notified about the posted complaint.
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                          A
                          Aaman Verma
                          from Kolkata, West Bengal
                          Jun 5, 2017
                          Resolved
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                          Resolved

                          Address: 700046
                          Website: www.countryvacationsindia.com

                          Country club vacations — promises made during the sales are not met and not accepted by the customer care department.

                          1 review
                          Pr prejita on may 23, 2017 submit a complaint
                          My parents were being called by the kolkata team at city centre 1 for winning free gifts from country club vacations. They called us at 5:30pm. When we reached they gave us a presentation and a rosy picture regarding their properties, fitness clubs and club activities. Ms. Ranjit singh and mr. Prabir kundu manager of country club, then told us the following facilities if we opt their deal:
                          1. 14 nights holidays complimentary per year which will continue for next 10 years, i. E., 140 days complimentary stay in their properties in 10 years for couple and child.
                          2. Complimentary usage of car and driver (With fuel charge extra)
                          3. 40% off on all country club restaurants
                          4. 60 sittings of complimentary body massage and spa (One hour per sitting)
                          5. 20-50% off on flight tickets
                          6. 4 times complimentary usage of banquet hall per year
                          7. Life time free usage in gyms in all country fitness clubs for couple and child.
                          8. Free complimentary pass for 4 for all their events in 10 years
                          9. Club usage for the couple and child.

                          They told us we have to pay an one time fee of rs 1, 75, 000 (Which is discounted according to them due to their 25 years celebration, the original amount is rs 2, 65, 000) and an amc of rs 10, 500 every year.
                          They told us this amc is not applicable that particular year if we are not travelling that very year.
                          Thinking it to be a good deal, we chose to buy the deal as they said it is only valid for that very day itself. They didn't let us read the agreement at that time and told that whatever they said is clearly mentioned there. On humanity grounds and their sweet gesture we believed them. Also it was 9:30pm so we had the rush for home. The next day when we started reading the agreement we were in shock. Instead of 14 nights, 7 nights were mentioned in the agreement. Also, there was no mention of car usage, food discount, usage of banquet hall and spa is mentioned in the whole agreement.

                          We know this is fraud... And we want our money back... Kindly help...
                          You can contact me on [protected]/[protected]
                          Jun 5, 2017
                          Complaint marked as Resolved 
                          Country Vacations customer support has been notified about the posted complaint.
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                            MadhanJoseph
                            from Gurgaon, Haryana
                            May 30, 2017
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                            Address: 560086
                            Website: www.countryvacationsindia.com

                            On April 29th, I visited More mail in Bangalore and a person their took my wife's number as a part of lucky draw for couple movie ticket. After a couple of days we were informed we were lucky and won 4 free gifts to visit their office and collect it.

                            On 3rd May, me and my wife visited their office which was sms'd to me. I was lured and forced to take Country Vacations, A Division of Country Club (I) Ltd, membership. The same day they made two transactions of the same amount of 59272. When I asked them they simply said the first one failed and if its deducted on your Credit card it will be refunded., not to worry.

                            I later confirmed it that there were two transactions on my Credit card each for Rs. 59272 one for 12months EMI and other 24Months EMI. I called them immediately and they said come to office and we would check it.

                            on 5th May, I went with my wife and met Mr. Vinay Kumar ([protected]) showed him the messages and EMI details from Netbanking, I was asked to provide the screenshots and sent him a mail requesting to refund my money for second transaction. I also expressed my concerns over their false promises, which was explained during presentation, which were not mentioned as they said on the Agreement. He said no need to worry as promises made holds true no need to worry, just call us when you plan for holiday and I make sure everything is smooth.

                            Since then I have been following up with their claimed to be Sales Manager Vinay Kumar ([protected]) but he just confirmed once on 10th May that money was drawn twice and would refund over DD, but after that my calls to reach him has gone in vain, he doesn't pick my calls nor respond in Whatsapp. I'm fed with making calls and trying to get hold of these persons.

                            I have not got my money yet, I need to pay credit bill, simply ending up paying interest on the second unauthorized transaction as well. I'm not happy with their service, I wanted to cancel their membership as well because of false promise and unresponsive services they provide.

                            I have called up their HO at Hyderabad several times and they only said its not reflecting in our system, please contact Bangalore office where you have taken membership and provided me email address of Customercare

                            I see so many similar complaints online everyday. In fact, on 25th May, I visited Mantri mall and I was approached again by these guys as a part of promotions and kept calling till today to come and collect the gifts. I wonder being so fake in their promises how is that we allow them to operate so easily fooling so many people like me.

                            Please help me. My membership ID is CVBG2CLUB236446. I have attached the proofs for two transactions made and I would complete refund with Interest on second unauthorized transaction paid to Bank due to this.
                            +4 photos
                            Country Vacations customer support has been notified about the posted complaint.
                            Jul 03, 2017
                            Updated by MadhanJoseph
                            I haven't received any updates from CV. I have sent mail to them too, the person called me and said refund will be given only for the actual amount without interest. But refund has not yet been given, my calls and message are read with no response from them.
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                              Rahul2517
                              from Ahmedabad, Gujarat
                              May 29, 2017
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                              Address: Pune, Maharashtra, 411007
                              Website: www.countryvacationsindia.com

                              Hello,
                              On (28th may 2017) i received the call that i have won some gift and when i went to receive the gift at country vacations (Aundh pune office) they start telling me about there holiday membership plan and told me to choose any plan in short time without giving me time to decide. I have paid the amount of 40000 to take a membership. After reading the negative review on google i found that country vacations is fraud company and how the company fooled the many people with their negative marketing strategy. I want to cancel my membership asap also want my money back and want to file a complaint in consumer court.
                              If anybody knows any information how should i get this done please help me out.

                              E: [protected]@yahoo.com
                              M: [protected]
                              Country Vacations customer support has been notified about the posted complaint.
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                                K
                                Kalyanmoymitra
                                from Delhi, Delhi
                                May 23, 2017
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                                Address: Kolkata, West Bengal, 700042

                                Ref: Country Vacation Membership # CVKK37GCLUB10LB236971 (Gold Club + 10 Yrs 6N7D Blue U12).

                                Hi,
                                We were cheated by Country Vacation, 123, Rashbihari Connector, Bosepukur Road, Opposite Nilachal Appartment, Kasba, Kolkata, West Bengal 700107 and supposed to made payment & sign the contract.

                                I have sent the following mail to your customer care on 16th May; Called your customer care on 19th May, again on 22nd May but no response.

                                Your representative told there is no “hidden cost” but after taking membership, it is almost opposite pole at our discussion.

                                Please find below some of the point and we do not know what will be the other points in next 10 years.

                                1) You representative told that you have your own resort as well as from your associated partners in worldwide. The membership is valid for all the resorts (yourself & your partners one).
                                Never told that we have to pay extra in your associated resorts. It is very shocking and most of the interested place in India & other country, you don’t have your own resorts.
                                So, we are not at all interested for this plan. Requesting to waive the charges for your associated resorts and make same for all, irrespective of your own or partner’s one. Otherwise we are not able to continue the membership

                                You have given a “Free Package” in Bangkok but there is no resorts of yourself. Probably we have to pay for staying there. Please clarify. We will not avail this until you make it totally free

                                2) Your representative told that during staying in resorts, only we have to recharge your fuel tank. Driver, Guide, Car, all are inclusive in the plan. No other cost from pick up to drop location. But now you are telling that we have to pay charges per kilometer to use the car.
                                If you told earlier, we were not taken the membership. This term is not at all accepted to us. Requesting to make it free as you committed.

                                3) You representative told that maintenance cost is required Rs. 10, 500=00. Never told that this is “AMC” and required every year (in the year of travelling. Obviously Membership is taken to enjoy holiday: not to stay in home ).That means it is required for every year and for 10 years it is Rs, 1, 0, 5000/=. Surprisingly neither you have discussed in detail nor shown in calculation that we have to pay total plan cost plus this cost. It is huge for me and I am unable to bear it. I can give only one time pay for Rs.10, 500/= for 10 years otherwise we will not be able to utilize this package.

                                4) You representative told that food charge is fixed Rs. 400.00/600.00/……. As per our choice. Now we heard that it is valid only at your own resorts. In your associated resorts, we will get the discount on Food. As per experience the food charge is too high in this case. The price will exorbitantly high even after discount . Requesting to make the Food charge same for all, irrespective of your own or partner’s resort.

                                There is so much discrepancy between discussion & present situation.

                                We are earnestly requesting you to consider our above request otherwise we will not be able to continue the plan.

                                If it is not at all accepted to you, please let us know your cancellation policy of the membership.
                                Extremely sorry for the inconvenienced caused.
                                Thanking You once again.
                                Best regards

                                Mrs. Krishna Mitra & Dr.Kalyanmoy Mitra & Krishna
                                5/2, Babu Bagan Lane; Dhakuria.
                                Kolkata-700031. West Bengal. India
                                Ph.[protected];[protected]
                                Alternate e.mail: [protected]@gmail.com
                                Country Vacations customer support has been notified about the posted complaint.
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                                  K
                                  kumarys8488
                                  from Hyderabad, Telangana
                                  May 18, 2017
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                                  Address: 500072
                                  Website: www.countryvacationsindia.com

                                  Hi,

                                  This is Sampath and would like to bring to notice that Country vacations has been misleading and cheating many people with their offers. I was asked to come and pick a gift near Kukatpally Brand Factory. When went to have a look and said that they will be giving 1 hour presentation and later you can pick the gift and leave. This whole one hour these guys have brainwashed every thing that they will offer this and that with complimentary tour package for 3N & 4D. From the same year any 8 family members or friends can travel to any place with In India for 7N & 8D for next 30 years with the membership card. And the membership card will be costing INR 55, 000. Also they promised that the same amount will be converted into easy EMI's with 0% Interest for 36 months. But the fact is they will convert it to only 12 Months with applicable interest rates from bank. Once the amount paid they will automatically convert into 12 months so that we can not raise any dispute with the bank. If travelling is not possible in that year they promised that they will be giving INR 10, 000 as rent for not using the holiday/travel.

                                  Once paid they will provide a contract note and in which none of these promised details will be available and they will never give time to read as well after misleading from the reading topic and will be asking us to sign. Also mentions the membership can be cancelled at any time within 3, 6, 9 months. Once the we read the contract notes it says only cool lay off period for 10 days we can cancel the membership. And the next point it says membership can not be cancelled at any time as the amount paid is not a deposit and can only be transferred to friend or family.

                                  I became prey to Country Vacations on 10th May 2017 after paying the amount and once read the contract notes I was really surprised to see most of the promised were not mentioned in it. So I went by to office on 13th May to cancel the membership none of them responded well. And Mr. Anil who was acting as manager doesn't have any ethics on how to speak with the customer and behaving like crook tells that membership can not be cancelled and can only be transferred else you can do whatever you want. To be surprised he is the branch manager and doesn't hold his official Email Id. Instead he has provided with his personal mail Id and asked us to keep the mail which was done from my end but until now no response from him regarding my request for cancellation.

                                  I have sent an official communication to the customer care team and given written letter at branch office regarding the cancellation and to my surprise none of them responds even with a single word no one picks their phones while calling regarding the cancellation status

                                  To my surprise I have met 3 different people near the location and all of them are awaiting for their amount refund and has been visiting the office since 5-6 months and none of them got success in cancelling their memberships.

                                  I have given a formal written letter and mail communication with in 10 days of time for cancellation and they say the process would take 3 months . I don't understand why the process would take 3 months for the refund. Will they be paying the interest amount to the bank??

                                  My humble request is to take immediate action on these people and to make sure my earned money is refunded back as soon as possible with the membership cancellation.

                                  For any other information please contact me on [protected] / [protected]@gmail.com

                                  Total Amount Paid INR 55, 000.

                                  Membership No: CVHYD7CLUB236741.

                                  Regards,
                                  Sampath Kumar
                                  Country Vacations customer support has been notified about the posted complaint.
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                                    V
                                    Valmiki Sivaramudu
                                    from Neyyattinkara, Kerala
                                    May 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500018
                                    Website: Country club kukatpally

                                    Hi this is sivaramudu purchased country club membership in KPHB Brand factory but I was totally disappointed due to total rack promised given by executive & manager.
                                    1. With out proper acceptance my card swiped 65000.
                                    2. They says zero percentage EMI with 36 months but my amount converted EMI as 12 months & 13.5 rate of interest.
                                    3. I tried day to day follow up for withdraw of my membership but no body respond my calls & mails.

                                    Chandra sekhar :[protected] Executive)

                                    Anil chowder :[protected] asked mail but no response)

                                    Santhosh: +[protected]Manager)

                                    Finally I will complaint in KPHB Police Station & raised cheering case to country club management.

                                    Pls resolve my issue & am low level job employee & am not interested membership so please kindly revert my membership.
                                    +2 photos
                                    May 17, 2017
                                    Complaint marked as Resolved 
                                    Hi this is sivaramudu purchased country club membership in KPHB Brand factory but I was totally disappointed due to total rack promised given by executive & manager. 1. With out proper acceptance my card swiped 65000. 2. They says zero percentage EMI with 36 months but my amount converted EMI as 12 months & 13.5 rate of interest. 3. I tried day to day follow up for withdraw of my membership but no body respond my calls & mails. Chandra sekhar : 99496 72031 ( Executive) Anil chowder : 99666 22452 ( asked mail but no response) Santhosh: +91 96769 59095 (Manager) Pls resolve my issue & am low level job employee & am not interested membership so please kindly revert my membership. Please contact 9346150412
                                    Country Vacations customer support has been notified about the posted complaint.
                                    May 17, 2017
                                    Updated by Valmiki Sivaramudu
                                    Hi this is sivaramudu purchased country club membership in KPHB Brand factory but I was totally disappointed due to total rack promised given by executive & manager.
                                    1. With out proper acceptance my card swiped 65000.
                                    2. They says zero percentage EMI with 36 months but my amount converted EMI as 12 months & 13.5 rate of interest.
                                    3. I tried day to day follow up for withdraw of my membership but no body respond my calls & mails.

                                    Chandra sekhar :[protected] Executive)

                                    Anil chowder :[protected] asked mail but no response)

                                    Santhosh: +[protected]Manager)

                                    Pls resolve my issue & am low level job employee & am not interested membership so please kindly revert my membership.
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                                      U
                                      Ujjal
                                      from Mumbai, Maharashtra
                                      May 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: 700121

                                      Sir
                                      Dear sir
                                      This is to inform you that i am ujjal chakraborty and my spouse name sujata chakraborty member of country club vide membership no cvkk1sclub5lb236491.
                                      On thrusday we went to visit city cenetre 2 country club on invitation. There your country club manager mr subrata singharoy greeted us and told many opportunity of the country club hotel. I was impressed to see that there is country club in dubai as i had a planning to go dubai with my visa i was waiting. I asked mr subrata if i book just now can i go to dubai and stay in country club from tuesday. He replied yes i can visit and stay country club dubai immediatly and within few moments without thinking i paid rs 26000 (Twenty six thousand rupees) for the members ship and i told him that my visa ready. I once again told him if i get my visa on tuesday i must take flight to stay in country club dubai. Now after making repeated calls to him he replied today that no hotel is available till 20th june 2017 which is contrary to what he said before.
                                      Now i talked with the kolkata customer care office the person says that the concerned person suvendu mistri in charge of kolkata country club is out of office and need 1/2 days to talk.
                                      The hyderabad country club is not picking up the call now.
                                      Please help me to get back my money.
                                      Country club is a cheat company nobody should buy membership form.
                                      City centre 2 kolkata ground floor they have office
                                      Mar 31, 2018
                                      Complaint marked as Resolved 
                                      resolved as country club provided me voucher in place of money .Thanks Consumer Complain.
                                      Country Vacations customer support has been notified about the posted complaint.
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                                        M
                                        from Pathankot, Punjab
                                        May 4, 2017
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                                        Address: 143001
                                        Website: [email protected]

                                        As per your commitments Our Stay for 7 persons is still waiting inspite of full payment for the same
                                        At Ujjain you have got booked hotel Suryodya for two days for 7th and 8th of April for seven persons A/C rooms with breakfast and collected full and final payment from my Punjab Nationals Bank Katra Ahluwalia Amritsar through your country club official
                                        At Indore you got booking at Hotel Mangal City for seven persons with breakfast on 9, 10th of April and collected full and final payment at the country club your office in the presence of my wife Parveen Mittal
                                        These payments you got full and final
                                        Time and again you are committing on phone by message that nothing to worry you will get confirmation in a day, in 5 minutes but for the last full week lapsed you did not stood by your commitment only you gave a mail with reference and gave a booking Id which as per your country club customer care centre is not available and is not as per our serial
                                        On inquiry from both hotels Suryodya and Hotel Mangal City no outstanding booking on the said dates paid or unpaid
                                        You are requesting once again to send booking vouchers at earliest on or before 12.00pm today otherwise I shall be compelled to take legal recourse to get your commitment fulfilled

                                        Yours truly

                                        Anil Kumar Mittal
                                        Sent from my iPhone
                                        Dear Sir,

                                        I am really sorry that i am unable to attend your calls but your bookings had been and you will be receiving your voucher pf confirmation by tomorrow morning.

                                        It has been delayed because from last 4 days i m not in Amritsar due to personal reasons but any how you will getting ur confirmation by tomorrow.kindly cooperate.

                                        --

                                        Thank you

                                        Vivek Rai

                                        Branch Incharge,

                                        Amritsar

                                        Country vacation

                                        (A Division Of Country Club India Ltd)

                                        +91-[protected]
                                        These excuses are there for the last 7days not 4days to get time for the reasons best known to you.

                                        As far as when you got collected money from my office on that day your were not in Amritsar

                                        I have already taken up the issue with authorities and can not take back as you are not giving confirmation of bookings along with facilities available and cash recipes vouchers .

                                        Please take it seriously
                                        still waiting for my bookings at ujjain ans indore

                                        as I have waited a lot now in my thinking you think you are not in Amritsar as such you can escape from law . Now I am lodging my formal complaint against your unlawful activities done as your incumbent in Amritsar office

                                        as I have waited a lot now in my thinking you think you are not in Amritsar as such you can escape from law . Now I am lodging my formal complaint against your unlawful activities done as your incumbent in Amritsar office
                                        Dear Mr mitall,

                                        As per my last conversation with you i have sent you all the bookings of both indore and ujjain but despite of that you lodged a complaint in police that your booking is not done and that was the main reason of cancelling ur booking of indore, I didn't cancelled the booking o[censored]jjain becz i didnt wanted your family to be harrased, and the payment which u did for the booking of indore will be refunded back to you and the Amount is approx 14000 which will be refunded within 30 of april 2016, sir srry to say u i m not escaping from anyone Your matter will be solved as early as possible. Just coporate.

                                        there is no meaning of making me fool since you got the money you tried escape route, I have promised surrender not to lo

                                        lodge complaint till his marriage there after you will see how I deal and get my gold coin of Rs.15000/- and benefit of fully paid

                                        14200/-booking charges. You should give me my bookings on the day you received money keeping your commission aside.

                                        you have not left people at Amritsar office as they shall have to face police in a cheating case of 420 or any other, then I see how your Amritsar office which has become cause of cheating innocent people function.

                                        Do you know I have proof of cheating by club and since today you are not fired and on rolls of club, either any other incumbent or you have to face challan against state under ipc

                                        On Tue, Apr 25, 2017 at 10:34 PM, vivek rai wrote:
                                        Country Vacations customer support has been notified about the posted complaint.
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