Country Vacations Complaints & Reviews

Mujhe or mere pati ko gifts ke bahane country vacations nagpur branch ke express mall jaha unki dukan h shop no.211 or212 hame 2ghante tk hame roka or hamara brain wash hme unki scheme lene pr majboor kr. Iske liye hamse 80000 liye geye. Scheme batate waqt they said ki bas hame 80000 paid krna hoga vacations ke liye 1 week ka 10500 iske alava of kuch pay krna nhi padega baki sab ghumna khana free rhega of 25000 ka samsung phone on 5gram ka gold coin gift milega. Kaise cutte kamine h ye country vacations wale. Hamare 80000 kha gye haramjade. Narak me bhi jagah nhi milegi tum cutto ok. Chullu bhr pani me dubh maro kisi ki hay le rhe ho. Tum logo ki family bhi aise hi tadpe mare sade. Styanash ho jaye tum logo ka kide pad jaye tum logo. Ye sala cutta ankan majumdar manager kahta khud ko dhrti ka bojh or kamina shailesh choudhary ye dono sadh jaye dono nagpur ke express mall me country vacations nam ki logo ko lutne wali dukan khol ke baithe h.

) As per sale agreement, I can request for cancellation in cooling off period (i.e with in 10 days after signed agreement). I sent email within 10 days and got response from merchant like within 120 days they will refund.
2) But, Jagadish (representative from country vacations) haven't discuss this one and said cancellation is not possible and non - refundable.
3) After one week of availing country club membership, I got call from Country Club Head Office to get feedback from my side and to know what all services promised for this membership. I have explained everything how it went and list of services they have told us before payment. Immediately Head office person stopped me and said promises are incorrect, whatever in sale agreement will be provided.

List of Promises (important ones are listed):
Special offer, 1 week international trip (few list of countries) excluding food & service charges everything free (accommodation, to and fro flight tickets, transportation, travel guide to show all places, ...)
1 domestic trip for 5 days (applies everything as mentioned above)
we can avail country clubs and associated resorts for any party type occasion at free of cost (excluding food and service tax) and we can request few rooms for accommodation as well during that time.

4) One of dearest friend gave some feedback on country club services, which is shocking to me and experienced on the same.
5) after taking club membership, with in 4 days we planned for shirdi trip and requested, country vacations people to book a hotel in shirdi (as we can pay only service taxes). They have booked room for us in shirdi and requested to service tax now to confirm the booking. I said after check out time I pay for it. But they told, I have to pay first. Because of some problem I cancelled my trip and got refund from (railways, cab services etc.) services which i availed in shridi.

But, I haven't got refund from country vacations as it's only service charge (2000). I paid a service charge which I haven't taken. This is one which doesn't like in the service. Once you paid it's non-refundable. This is not at all fair as if any person cancelled any services and pay for it. Attached documents for proof.

6) As services are not good and Country Club Head office person mentioned things are not correct. I have called customer care to check on these problems and no one responded.

7) Then I have requested for cancellation of my membership and sent email & called so many times to country club. No Response.

8) I got email response from country vacations as they will take some nominal charges and refund my full amount (1, 59, 000 - 3800/- = 1, 55200). But, till date no refund initiated.

Adarsh sunkara (Cvbg2club245196), i requested for cancellation of my membership within a week of purchase of the membership.

I requested for refund, which they said it will take 120 days, now the time has passed 150 days, they are yet to refund the amount.

I saw so many have become victims of this fraud country club.

How is this company still surviving with so many negative reviews against them, my phone was not working when i paid the money to them, else i would be cautious i had read the reviews.

Such a # company.

If any single genuine person is in the so called Country vacations company from top to bottom then please call me on my number [protected]. All are cheaters and I challenge you guys that company is in the practice to manipulate customer agreements because i have dropped multiple mails and spoken unlimited times may be it crossed thousand calls/times called to around 40 -50 customer care executive guys but no resolved the issues.

Hi sir/madam

Its been 1 year we got call from country vacation i. E on feb 2 2018, saying about gift vouchers and they said no need to pay anything, just attend session, but as we entered they gave 45min of session and made us to take decision on spot saying that we should pay 75000 later it got decreased and they asked to pay 65000, as there was shortage we said we are not affordable to pay that much on spot, so they asked to pay how much ever we have, and they give membership id as soon as initial payment is done, but there was no response even after 2 weeks, later they sent some number like cvbg2club... Etc which we don't even know whether its ours or someone else's.

We requested them to refund money back, there is no response, now the person who contacted us has made his call forwarded, how can we trust if person does like this type of things which is unfair.

Please take this as serious complaint and help us in getting our money back.

Hi sir/madam

Its been 2 months we got call from country vacation i. E on feb 2 2018, saying about gift vouchers and they said no need to pay anything, just attend session, but as we entered they gave 45min of session and made us to take decision on spot saying that we should pay 75000 later it got decreased and they asked to pay 54000, as there was shortage we said we are not affordable to pay that much on spot, so they asked to pay how much ever we have, and they give membership id as soon as initial payment is done, but there was no response even after 2 weeks, later they sent some number like cvbg2club... Etc which we don't even know whether its ours or someone else's.

We requested them to refund money back, there is no response, now the person who contacted us has made his call forwarded, how can we trust if person does like this type of things which is unfair.

Please take this as serious complaint and help us in getting our money back.

Hi,
After 3 months of paying for membership now i got to know of your site.

My story is no different from others. Same i paid 160000/- ₹ on 7 th jan 2018. I got call by ur customer care on 12th stating my details. And surprisingly some new points came to know of my package for e. G. 1) big point amc charges 12500/-₹ yearly of which we dont pay will not be able to enjoy benefit of clubing and holiday. Of which i was not inform accordingly...2) 15 weeks holiday any time of which i was told from your manager here in dis call i came to know only 10 yrs holiday that to some 10 week...3)... About ur club der is nothing special benefit for member... Which again falsely commited by your aundh branch.

I have done my formality to cancel within a day after your call center confirmation call of membership was done. But same reply o[censored]r company policy cant refund or cancel was told.

Now i dont know how this website work for customer complaints, but add me and check my details.

Last but not the least if my matter is considered for solving and refunding my money. I will provide many recording and video of your branch and manager of their false promises which i have as proof to prove my point.

My email id :- [protected]@rediffmail.com

I purchase 5 yr membershi in pune office on 14 Nov, 2017 and send an email and post a letter to cancellation membership agreement on 15 Nov 2017 on 24 march 2018 120 days completed and now 15 days more completed but yet refund is pending ...when i called to central customercare they cant give satisfy answer ...So plz do something,
If they cant solve my problem I wish to use legal way like consumer forum or fraud case againsy coutry Vacation...

Dear sir
I am member of country club of india i have taken member ship in 2005 now whenever i want to book my holiday the staff is not booking the holiday without meal voucher for which they charge 1000 per day per person this is cheating they are doing by making it to compulsory buy the product without which i cant book my own holiday which i purchased for 30 years @3.5 lac.

Another thing they charge amc which i paid till 2019 despite that they have not updated into the system so i cant book. Whenever i am calling for booking the staff says you have to call amc dept which they dont know the contact numbers also.
I am facing bothe the problems pls resovlve as ap.

On 11.03.2018 we were offered to purchase country club international holiday club membership with the facility for enjoying some benefits which includes 7 days and 6 nights vacations at their 4000 resorts spread over domestic and international destinations every year free of cost for 10 years,
The representatives of country club made misleading statements and showed some fake pictures of resorts and clubs and lured us with the idea of having to avail the facilities free of cost on a one time investment of rs.1, 10, 000 and made me sign several documents without giving enough time to go through the terms and conditions or do a through research about the company to decide if i wanted to purchase the membership.

It is noteworthy to mention that the country club representative assured me that i could revoke the agreement within 10 days “cooling off” period since country club is a member of airda. On believing the representatives of country club i signed the documents and paid the amount under the pretext that i would have 10 days time to revoke the offer. However, after a through research about the company i came to know about the fraudulent practices of the company and hence immediately emailed country club on 12.03.2016 that i wish to revoke the offer and requested a refund of of the paid amount.

Having detected the offers as per clause 39 and 44 it is stated that the offer made was a bogus offer since the representative gave an entirely different picture of the offer and mislead me with alluring offers and statements. The representative never informed us of the hidden costs, including the payments to be made at the properties when availing the holidays.

Even though i was assured by the salesperson that the membership can be cancelled within the 10 day cooling off period, i received the following response from country club after sending them the cancellation email the very next day after buying the membership:

"we would like to inform you that the membership fees is not a deposit and non refundable as per the company policy & we have generated your membership post finalizing all the benefits as listed and duly signed by you the agreement."

This is a direct violation of airda regulations, and directly proves that the assurances made by the salesperson were all bogus. I would like to cancel the membership and get my refund as soon as possible.

This is Siva Govinda Raju, during taking membership on 22nd July 2016 the executives made a false commitments and promises regarding further assistance. But there is no response from their end and denying to pickup the calls atleast for booking a resort. And from head office there is none of the people are aware about the offers providing in bangalore.
Earlier i had sent an email to Asst. Customer care Manager

The manger who dealed with me was SUNDAR REDDY and the executive was Sangeetha..

I would like to refund my entire amount of 1, 30, 000 INR.
Please resolve my issue ASAP.

Regards
sgovindaraju.[protected]@gmail.com
Mob:- [protected].

I, subrata garain, membership number cvkkitclub10lb230501, want to complain against country vacations. I had booked for a trip to andaman on 24/12/2016 and paid rs 25000 for availing the trip. However, they did not provide us the trip nor did they refund the money. They were continuously telling that the money will be repaid within a year, but it was all a fraud case. I thus don't want to avail any trip to anywhere with this club and immediately want the money back.

Hi,
This is k. Sai kumar, me and my wife went to country club on 25 feb 2018. There those people explained about the benefits and convinced me to purchase the memberhip. Manager name is santosh who gave info and took money of[protected] in credit card and 15000 in form of cheque). He was promised that he will give issue a credit card of limit of 1 lakh and told me that he will swipe the memeberdhip amount of 55k and said that he will refund 25000 in form of cash which i paid of 25 feb 18. He gave assurance that he will return amount 25000 by 07mar18. But till now i didnt get any reponse from him and escaping from the situation by saying wrong info and dates. I was lost the hope totally, i need to cancel membership. Mangaer spoke in rude way and said that i wont give single penny and do what ever you want just go to hell.

This is my case. Please do needful

Hi CV team,

Membership - 242540, Name - Shaik Peera, Reg mobile -[protected], email - [protected]@gmail.com

I have taken membership on Sep 23rd 2017, and cancelled on Sep 25th 2017. I have cencelled within 10days, that is in KOOL OF PERIOD as per company terms and conditions. And after 120 days I should get the refund after deduction of 3, 800 rupees in the total amount. But still refund is not settled.

I am keep calling to the central customer care, they are saying to wait some more time, and said to visit the local branch to meet manager TILAKA (Bangalore Shivajinagar branch).

So I am keep visiting local branch, but she is also keep saying to wait for some time.

Again 9th March 2018 I have visited, TILAKA is said to bring one member in place of me. Why should I do this?, I have cancelled within Kool of period only, I haven't cancelled out of the kool of period days and I am not requesting, it is my right to get the cancellation refund without any terms(only cancellation fee 3, 800 I will loss)

I don't know why Tilaka is saying to me that way. I am requesting the higher authority take charge on this, and please do not behave same way to other people. We are humans, all we are living for the food, not to make money by cheating or fraud.

I don't know how do I react on this issue, I am really frustrated with your team's behavior. And please do the refund soon.

Regards,
Shaik Peera

Hello,

I paid 1, 65, 000/- to country vacations. My agreement number : dt 41#3958

Member ship id: cvbglgclub10lb249545

Paid date:march 3rd 2018... Dispute raised: march 5th 2018.

13 properties available in bangalore:

Very important: they promised property at hosa road junction, with overall 13 properties available in bangalore.

Fact: they promised 13 properties in bangalore, but only sarjapur is active whereas others (Only six) under renovation (New properties) in bangalore. That too only six properties are available of which only one is active in bangalore. Iam staying at hosa road junction, signed agreement only after confirming 10 times with them. But property itself is not available, even my registered house address with hsbc credit card is also hosa road junction. How can i utilize gym/tawalkars available in sarjapur when it is 25kms far away from my home.

Karate, swimming, bowling, archery aerobics, zumba & cooking classes activities:

Promised: karate, swimming, bowling, archery availability for kids and adults.

Fact: no where in the world they have bowling/archery facilities available in their properties. Karate and swimming classes are available only for kids, that too only in summer (Until now not sure of all details). They don’t have aerobics, zumba anywhere in their properties.

Gold/platinum membership:

Promised: to activate platinum membership which is for 30 yrs for 165000 rs.

Fact: they activated only gold membership which is for 10years.

Spa availability on all days throughout year:

Promised: they promised spa on all days throughout year for both male and female.

Fact: no spa available for women at any point of time. Tried booking for it but failed as it is not available anywhere.

10 days’ vacation free accommodation:

Promised: they promised 10 days free accommodation in a country vacation membership. Accommodation without any charges for all 10 days in a year. They told amc was optional.

Fact: but they activated only 6days/7nights only. And now asking for amc (Extra charges) for availing vacation. I paid 10500 as amc as part of 165000, but now they are asking for all years to be paid which will be one lakh more. And vacations are booked only for weekdays. We cannot have vacations in weekends. Completely disappointed as iam a working employee, can’t afford to take that many leaves. After talking to their customer care/reservation counter, amc is mandatory.

Sightseeing free:

Promised: free sight-seeing offered before payment in both national and international vacation.

Fact: sight-seeing not free, when i called them they asked me to pay fuel + driver charges extra. Asked pay now before booking, when i called their customer care for reservation.

Resale/rent options after 2 years:

Promised: if we are not satisfied with services, we can sell our membership or rent it out.

Fact: such process is not at all existing in their company as employees are all leaving in less than six months always, only the same sales executive has to do a resale/rent else others can’t do it. Company has not provided any such mail id /process in agreement.

Nazia — sales manager promised us ([protected])

Uday — (Sales person) mobile number: ([protected])


I am not happy with the facilities also as they are not clean and have seen unethical (Not for family) things happening in their restrooms.

They gave agreement only after payment. They didn't even allow us to talk to others or browse internet, not allowed us to walk out of room. They kept in a room where even mobile connection was not available, in a basement room. Even today the situation is same.

After talking to customer care, head office executives i got to know of facts. So raised a dispute immediately.

Earlier also lot incidents happened like this, got to know through internet/friends.


Please let me know if you need more details.


Thanks and regards,
M. Usha subba rama krishna.

Hi friends,

I am facing cancellation problem with central customer care and local branches, they are playing game like tom and jerry with customers.

Whoever is ready to go with me, call me [protected]. And lets plan to go for a dharna in front of any local branch. They are making customers by giving fake information and they making money as much as they get from member.

Lets call media for the same, lets invest some money for this, so the ceo of country vacations "siddharth reddy" could respond for the same.

And they will not do same in future for any, they are making people bakara and they making money.

Understand me and lets take one/two day leave from our employer and lets join/go for one cause, lets do it peacefully. Which our neighbors will not face this in future.

Hello every one, we joined country vacations in dec 2013 and paid 1, 52, 000/-. Your membership of the country club and vacations. Because of they are giving me fake promises, offers and told me so much of lies by sales person, due to that argument is happen in my family, after that i called to sales guy to discontinue my membership and refund for money. I have not used single vacation and the promises that these guys made are beyond any one imagination. Ground reality is every promise is false promise. We are fighting for 5 years for refund and till now single rupee has not refunded.

Please don't choose country vacations and they are biggest cheaters in the india. Hope these guys will caught soon by mr. Narendra modi. I already dropped this information to narendra modi & pmo office on this issue and hopefully this will get sorted soon and this company will be closed and save innocent people like us.

Name : mr naredla maruthi ramakrishna
Membership number cvhyd5bgclub30lb162834
Mobile no - +91 [protected]

Respected sir/ madam,
My name is giramallappa algur and i am from bangalore. I had paid 50000 rupees and purchased your membership of the country club on 03 september 2017. Because of they are giving me fake promises, offers and told me so much of lies by harish, due to that argument is happen in my family, after that i called to harish and discussed he told me rise a dispute form though your bank, more than 5 months over, i cannot take it and hence, i want to cancel my membership. I request you to cancel my membership and refund my money. I had paid through credit card an amount of 50, 000.

My membership no is 242540, i have paid 68, 800 rs on 23/09/2017 for country vacations membership. Later i found that they said false information about the transfer policy which is non transferable by company risk, it can be transferable if we bring any person (That is personal contacts only rule). So while making me member the executives are not given the right info. After becoming member i got welcome call, in that call i got that it is transferable to only personal contacts.

So finally we decided that its like a fraud information, and on 25th sep 2017i have emailed and called (Within the kool of period) central customer care and told all the problem i faced, then the customer care executive rajshekar said as per my email and telephonic the cancellation request is received and forwarded to concern department.

But till now i dint get any status about the cancellation, but in the due period from 25th sep 2017 to till today i have called many times to customer care. They keep saying wait for some time.

I am thinking to go legal case against company. Any body ca nhelp on the same.

They call you and keep calling you for weeks saying they have gifts worth 25000 rs and they try to fetch your personal details in 30 minute presentation. And they show you fake booklets to convince you that all that property belongs to them. They also stop discussing their loot with others saying that that’s their se term norms. The gift they give is jaunt a piece of #. Open loot!!

We should not give our contact numbers to any of sales executives in malls or public places who claim us gifts and related things. Next time you see them better ignore them.