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Updated: Feb 16, 2026
Complaints 687
Resolved
71
Unresolved
616
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Cred reviews & complaints page 12

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B
Bhaveshmoorjani
Nov 12, 2022
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My transaction Rs.26265 was made on 02/11/2022 and went failed and amount got debited and showing that the refund has been initiated and will reflect up to on 09/12/2022. Till today I mean 12/11/2022 I did not get any refund from cred and this is happening with me second time looks like a something fishy is going on and seeing so much complains with the same issue its has to be something. Please refund my money as soon as possible as I stuck in some financial things.
My transaction id : VL41NL822W2
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Did not get any revert from cred? please do asap
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    B
    Bhaveshmoorjani
    Nov 11, 2022
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    I paid rent payment of Rs 26265 with my credit card on 02/11/2022 after showing transaction failed and will refunded by 09/11/2022 but today is 11th and I still didnt get any refund from cred. and this thing is happening with me second time.
    Please priorities this issue as soon as possible and do needful.
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    Did not get any revert from cred? please do asap
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      S
      [email protected]
      Nov 11, 2022
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      Address: C-904,Abhishek Residency Part-1,Opp. Bhakti Dham Mandir,Magob,Surat-395010.

      HDFC f credit card payment oRs.14813/- was made via app on 10th Nov'22. It is not credited to the card as on 10th Nov EOD
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        B
        Balaji Kandaswamy
        Nov 11, 2022
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        Address: NO.209, K.H, ROAD,AYANAVARAM, NEAR RAILWAY QUARTERS BUS STOP

        Have made credit card payment on 24th Oct 2022, The transaction got failed and amount got debited from bank account, Transaction no 4NQGQJ80WQ85, have raised the complaint on 29th oct 2022,

        They requested for back statement & same is provided on 30th Oct 2022,
        they requested for credited card statement & have provided statement on 4th Nov. 2022,
        Till now my money refund to my bank account and there is no response given from CRED app side
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          A
          ashokmadhav pakki
          Nov 10, 2022
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          Address: 18-4-14 tenali

          Rent payment
          IPaid on 2 nd nov 2022 and it went for refund processing till now it has not been reflected in my account order id RPY0QJ8RYND2
          AMOUNT : ₹ 25, 405
          I am replying this message on 10th till now money has not been refunded in my account you people dragging me troubles please rectify it with immediate effect ..
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            A
            ashokmadhav pakki
            Nov 10, 2022
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            Address: 18-4-14 tenali

            Paid on 2 nd nov now today 10 th nov 2022
            Since i was checking daily the payment has not been credited in account
            I am replying this message on 10th till now money has not been refunded in my account you people dragging me troubles please rectify it with immediate effect ..
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              H
              Harsha_vg
              Nov 9, 2022
              Resolved
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              Resolved

              HDFC credit card payment of Rs.45780/- was made via app on 7th Nov'22. It is not credited to the card as on 9th Nov EOD. However, the transaction status in the app shows confirmation received from bank, but no intimation of payment has been provided to me from Bank via SMS or in net banking even after 2 days

              I have reached out to the bank and the response is there is increasing issues with cred payment. I do not have defaults in my credit history as of now and would like to retain it that way. The payment due date is 8th Nov'22.

              Order Id: WE2999522QXP6
              Card ending :x- 5842
              Date of Payment : 7th Nov'22
              Mode : via UPI
              UTR No: HGA6P1136C0[protected]
              Amount ; Rs. 45, 780/-
              Nov 11, 2022
              Complaint marked as Resolved 
              Amount credited
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                C
                Cl_me_md
                Nov 9, 2022
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                My name is mohammed Noushad i have pay my kotak mahindra bank credit card bill now is failed but not received my amount
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                  M
                  marinerjagtapganesh
                  from Chennai, Tamil Nadu
                  Nov 8, 2022
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                  Address: BARAMATI

                  I make credit card bill payment on 7th of November and still it was not reflected in credit Card statement. It was so annoying and Reduculas
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                    N
                    Narsing12
                    Nov 8, 2022
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                    I had made a payment to axis Bank credit card of rs 10000 in cred app on 03nov 2022 and they credited on 04th nov 2022 and some technical issue axis Bank reverse my amount through NEFT and given me reference number but when I contact with cred app they are telling not received any amount please check attachment of payment and reverse amount
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                      S
                      satishdurgam
                      Nov 7, 2022
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                      I have made a payment using CRED for HDFC credit card and it got failed from CRED on 31st Oct. i got refund on 3rd Nov and i made payment again on 4th Nov, it took 3 working days to complete the payment to HDFC credit card and they charged me 550/- rs as a late payment fee.

                      i need refund for this amount
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                        D
                        drabdulsathar
                        from Ernakulam, Kerala
                        Nov 5, 2022
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                        Address: [email protected]

                        Tried to pay electricity bill (KSEBL) through CRED on 23 october 2022 . The amount of Rs. 1799 debited from my HDFC account. But the transaction failed in cred and is not showing under cred transactions.

                        Contacted Cred grievance officer via email (as there is no customer support number), assigned ticket ID 6479778.

                        Response from cred,
                        Upon reviewing your account details we regret to tell you that your payment towards Kerala State Electricity Board Ltd. (KSEBL) of Rs.1, 799.00 on 23rd Oct '22 is still under processing status with order ID NZ911PQXRE2Z.

                        Again contacted CRED support on 29 october 2022. Assigned another ticket ID 6543794.

                        Amount 1799
                        date: 23 october 2022
                        Transaction REf no:[protected]

                        Till now i didnt get a refung from CRED. its been around 2 weeks. but still no response.

                        please look in to this matter.
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                          G
                          Gurumeetbarnwal
                          Nov 5, 2022
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                          Website: Cred.club

                          I did my two fastag Recharge on 23 Oct Of amount 9999 With order id L4689JDZXEQ2 and 4400 rs But it has been more than 10 Days and bill is not paid yet. Their customer support is not supporting me at all and 14400 rs of mine is stucked since 10-12 days
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                            V
                            Vignesh K G
                            from Powai, Maharashtra
                            Nov 4, 2022
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                            Resolved

                            Address: Bangalore

                            Cred Ticket Number:#6646239
                            Issue: HDFC credit card payment of Rs.76006/- was made via app on 3rd Nov'22. It is not credited to the card as on 4th Nov EOD. However, the transaction status in the app shows confirmation received from bank, but no intimation of payment has been provided to me from Bank via sms or in netbanking even after 2 days

                            I have reached out to the bank and the response is there is increasing issues with cred payment. I do not have defaults in my credit history as of now and would like to retain it that way. The payment due date is 7th Nov'22.

                            Order Id: 2JJ8YN42D3
                            Card ending :x- 5149
                            Date of Payment : 3rd Nov'22
                            Mode : via UPI
                            UTR No: HGA6P0D35F[protected]
                            Amount ; Rs. 76, 006/-
                            Nov 6, 2022
                            Complaint marked as Resolved 
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                            I am facing the same issue, can you guide how the issue was resolved. My due date is tomorrow and i received message on 7th saying the payment is failed.
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                              A
                              Abyuday
                              Nov 4, 2022
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                              Order ID - 2Y2385GJ3GZ
                              Amount (in Lakhs) was deducted from my debit card but the payment is still processing. No amount was paid to clear my credit card bill. Not sure what they are doing with this money and why did they stop processing it.

                              Please help me in resolving this issue. Atleast if they are unable to process it, they can cancel the transaction. I want my money back.
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                                P
                                pranaykarthik
                                from hyderabad, Andhra Pradesh
                                Nov 1, 2022
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                                Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038 India

                                Dear Consumer Forum,

                                1. I made payment against the credit card bill generated by my banker standard chartered bank on 3rd Oct 2022 through cred
                                2. the payment was not interfaced with my bank so I have raised concern to cred on 11th Oct 2022
                                3. since then, I have followed up with the cred team and have received no response from them even after the escalation to the GRIEVANCE team.

                                to this date, it has been 30 days since i have made the payment and its not reflected in my bank to which my bank has sent multiple loan recovery agents asking for payment which i have already done.

                                This impacted the CIBIL score and my bank has blacklisted my account for further action.

                                Requesting the consumer forum to take action on this and resolve with compensation of the payments and CIBIL score negative impact caused by CRED.
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                                  J
                                  Jagjitmaan80
                                  from Barnala, Punjab
                                  Oct 31, 2022
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                                  I have paid policy premium of rs 19836 through cred app for max life insurance. Money was deducted from my credit card but policy was not updated in max life records. Cred had resolved my problem since 23rd oct. Kindly help in resolving my problem. Either policy should be updated or refund of money.
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                                    I
                                    [email protected]
                                    Oct 28, 2022
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad

                                    Dear Sir,

                                    My Mobile No, . [protected]

                                    Today i payment Credit last 4 digit 3005,

                                    amount Deducted in my Saving Account but Not Credited in MY Credit Card Account.

                                    Dear Customer,

                                    Thank you for using HDFC Bank NetBanking for payment of Rs.6, 056.43 from A/c XXXX9375 to PAYUCREDCLUB

                                    As a thank you gesture from us, go ahead and enjoy this offer http://bit.ly/HDFC_Doc

                                    For more details on the transaction, please contact the nearest bank branch or call PhoneBanking. For any queries E-mail us by visiting http://www.hdfcbank.com/services

                                    If you have not done above transaction, please immediately call on [protected] to report such transaction.

                                    Regards,
                                    HDFC Bank

                                    (This is a system Generated Mail and should not be replied to)
                                    Please So Need Full.

                                    Vishal Joshi
                                    Oct 28, 2022
                                    Complaint marked as Resolved 
                                    8160607539
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                                    SBM bharat pe credit card Payment successful 200 but not received any amount to bharat pe credit card ...
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                                    On 2nd Nov I have paid 2 amount Rs 10000 and Rs 6200 in hdfc credit card and Axis credit card but still the amount deposited in my credit card. Order ID is NZGN8N8YEZ
                                    And N81QPJQQ9OW. Please solve the issue as soon as possible.
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                                      V
                                      Vijay Rayabarapu
                                      Oct 16, 2022
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                                      I have purchased one product (mindful raisins 450grams ) through. Cred app I found it was old, durt, low quality and even I found an insect inside the dryfruit.
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                                        Y
                                        Yaser Basheer
                                        from Alappuzha, Kerala
                                        Oct 16, 2022
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                                        Hi,
                                        I've done a transaction of amount 5000 which has been debited from my account. The transaction got failed showing the amount will be refunded. At 7:40 PM on 15th October 2022 it shown that the amount is refunded.But it's not yet reflected in my account or the recipient's bank account.
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