Cred Complaints & Reviews

Address: BARAMATI

I make credit card bill payment on 7th of November and still it was not reflected in credit Card statement. It was so annoying and Reduculas

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I had made a payment to axis Bank credit card of rs 10000 in cred app on 03nov 2022 and they credited on 04th nov 2022 and some technical issue axis Bank reverse my amount through NEFT and given me reference number but when I contact with cred app they are telling not received any amount please check attachment of payment and reverse amount

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I have made a payment using CRED for HDFC credit card and it got failed from CRED on 31st Oct. i got refund on 3rd Nov and i made payment again on 4th Nov, it took 3 working days to complete the payment to HDFC credit card and they charged me 550/- rs as a late payment fee.

i need refund for this amount

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Address: [email protected]

Tried to pay electricity bill (KSEBL) through CRED on 23 october 2022 . The amount of Rs. 1799 debited from my HDFC account. But the transaction failed in cred and is not showing under cred transactions.

Contacted Cred grievance officer via email (as there is no customer support number), assigned ticket ID 6479778.

Response from cred,
Upon reviewing your account details we regret to tell you that your payment towards Kerala State Electricity Board Ltd. (KSEBL) of Rs.1, 799.00 on 23rd Oct '22 is still under processing status with order ID NZ911PQXRE2Z.

Again contacted CRED support on 29 october 2022. Assigned another ticket ID 6543794.

Amount 1799
date: 23 october 2022
Transaction REf no:[protected]

Till now i didnt get a refung from CRED. its been around 2 weeks. but still no response.

please look in to this matter.

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Website: Cred.club

I did my two fastag Recharge on 23 Oct Of amount 9999 With order id L4689JDZXEQ2 and 4400 rs But it has been more than 10 Days and bill is not paid yet. Their customer support is not supporting me at all and 14400 rs of mine is stucked since 10-12 days

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Address: Bangalore

Cred Ticket Number:#6646239
Issue: HDFC credit card payment of Rs.76006/- was made via app on 3rd Nov'22. It is not credited to the card as on 4th Nov EOD. However, the transaction status in the app shows confirmation received from bank, but no intimation of payment has been provided to me from Bank via sms or in netbanking even after 2 days

I have reached out to the bank and the response is there is increasing issues with cred payment. I do not have defaults in my credit history as of now and would like to retain it that way. The payment due date is 7th Nov'22.

Order Id: 2JJ8YN42D3
Card ending :x- 5149
Date of Payment : 3rd Nov'22
Mode : via UPI
UTR No: HGA6P0D35F[protected]
Amount ; Rs. 76, 006/-

Nov 6, 2022

Complaint marked as Resolved

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S

ShwetaDalvi

Nov 7, 2022

I am facing the same issue, can you guide how the issue was resolved. My due date is tomorrow and i received message on 7th saying the payment is failed.

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Order ID - 2Y2385GJ3GZ
Amount (in Lakhs) was deducted from my debit card but the payment is still processing. No amount was paid to clear my credit card bill. Not sure what they are doing with this money and why did they stop processing it.

Please help me in resolving this issue. Atleast if they are unable to process it, they can cancel the transaction. I want my money back.

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Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038 India

Dear Consumer Forum,

1. I made payment against the credit card bill generated by my banker standard chartered bank on 3rd Oct 2022 through cred
2. the payment was not interfaced with my bank so I have raised concern to cred on 11th Oct 2022
3. since then, I have followed up with the cred team and have received no response from them even after the escalation to the GRIEVANCE team.

to this date, it has been 30 days since i have made the payment and its not reflected in my bank to which my bank has sent multiple loan recovery agents asking for payment which i have already done.

This impacted the CIBIL score and my bank has blacklisted my account for further action.

Requesting the consumer forum to take action on this and resolve with compensation of the payments and CIBIL score negative impact caused by CRED.

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I have paid policy premium of rs 19836 through cred app for max life insurance. Money was deducted from my credit card but policy was not updated in max life records. Cred had resolved my problem since 23rd oct. Kindly help in resolving my problem. Either policy should be updated or refund of money.

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Address: Ahmedabad

Dear Sir,

My Mobile No, . [protected]

Today i payment Credit last 4 digit 3005,

amount Deducted in my Saving Account but Not Credited in MY Credit Card Account.

Dear Customer,

Thank you for using HDFC Bank NetBanking for payment of Rs.6, 056.43 from A/c XXXX9375 to PAYUCREDCLUB

As a thank you gesture from us, go ahead and enjoy this offer http://bit.ly/HDFC_Doc

For more details on the transaction, please contact the nearest bank branch or call PhoneBanking. For any queries E-mail us by visiting http://www.hdfcbank.com/services

If you have not done above transaction, please immediately call on [protected] to report such transaction.

Regards,
HDFC Bank

(This is a system Generated Mail and should not be replied to)
Please So Need Full.

Vishal Joshi

+1 photos

Oct 28, 2022

Complaint marked as Resolved

8160607539

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Suprakash143

from Noida, Uttar Pradesh

Oct 31, 2022

SBM bharat pe credit card Payment successful 200 but not received any amount to bharat pe credit card ...

Credit Card Payment Deducted in My Account But Not Credited in ICICI Bank CC - Comment #4067249 - Image #0

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rajatsth

from Rayagada, Odisha

Nov 3, 2022

On 2nd Nov I have paid 2 amount Rs 10000 and Rs 6200 in hdfc credit card and Axis credit card but still the amount deposited in my credit card. Order ID is NZGN8N8YEZ
And N81QPJQQ9OW. Please solve the issue as soon as possible.

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I have purchased one product (mindful raisins 450grams ) through. Cred app I found it was old, durt, low quality and even I found an insect inside the dryfruit.

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Hi,
I've done a transaction of amount 5000 which has been debited from my account. The transaction got failed showing the amount will be refunded. At 7:40 PM on 15th October 2022 it shown that the amount is refunded.But it's not yet reflected in my account or the recipient's bank account.

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Address: chennai

Website: Cred.club

Hi i have made a payment to my credit card on 11 oct. for 30000
order id. QYWD18YJ5GG,
UTR no. HGA6P13D[protected]

by today morning I have received a message from the credit card company that "payment of Rs.30000, HDFC BANK Cr. card Ending 8720 returned on 11 OCT/2022 Make alternate payment imdly"

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Oct 15, 2022

Updated by Sivaramakrishna S further to this my credit card has charged an interest amount too.

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I HAD BOOKED THE BPCL BHARAT GAS CYLINDER ON 9th october 2022 on CRED app amt Rs.1055.50 by credit card but still amount not yet received to BPCL BHARAT GAS and amount already debited from card successfully . As i enquired with distributor in pune they informed me that cylinder not yet booked because amount not yet received to BHARAT GAS BPCL . i raised complaint to CRED and my kotak credit card also . kindly look in to this matter immidiately and kindly solve this issue at earliest . if possible kindly cancel the transaction and refund back .

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Oct 14, 2022

Updated by Sanjay K C I HAD BOOKED THE BPCL BHARAT GAS CYLINDER ON 9th october 2022 on CRED app amt Rs.1055.50 by credit card but still amount not yet received to BPCL BHARAT GAS and amount already debited from card successfully . As i enquired with distributor in pune they informed me that cylinder not yet booked because amount not yet received to BHARAT GAS BPCL . i raised complaint to CRED and my kotak credit card also . kindly look in to this matter immidiately and kindly solve this issue at earliest . if possible kindly cancel the transaction and refund back .

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I have made a payment of credit card on 12 September 2022 of Rs. 118956.79 through cred which failed in cred app when contacted by in app chat service they have mentioned that money will revert in 3-4 working days. It's been 10-15 days and amount is not reverted back to my account. Also they don't have any customer care number and their chat in-app support don't answer now.

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Address: AIshwaryam Hamara,A9,1206,Phase 1, Near River resifency ,Chikhali, Pune-411062

I have paid electricity bill of 920/-on 5 oct 2022. Amount deducted from bank.bill still processing.Bill not generated.Please give my refund
Order id-PXYRYL3PNY
Rwgards
imran Shaikh
[protected]

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Address: Hinjewadi phase 2 , power house ., Maan, Company Doehler India Pvt Ltd

Please Sir, My Name sanjib bhuyan. Cred Apps through online shopping hammer headphones but my order parcel delivered ghaziabad up . Actually my address Pune. I long time cred customer support help not any response . Four times I talk to cred customer and my order details asking. No any update found. Please my order details below updated. Thanks. Sanjib [protected].

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Oct 11, 2022

Updated by sanjibbhuyan Kindly refund my order amount

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My name is Manish and I have done a payment of Rs.7225/- through Cred app. But cred app showing transaction failed and amount got debited from my saving account. Still I have not received my amount yet. Also I have called at ICICI customer care, they said payment successfully done from ICICI account. I am attaching CRED APP screenshot of transaction failed and message from ICICI BANK of Transaction successful for your reference. So, please check and support for the same.

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Address: Bengaluru

I have paid my rent to my landlord account on 27 sep 22 which was deducted through my card and same should be credited to my landlord's account within 24 working hrs but it will not credited to my landlord's account neither refunded in my card. After various mails and message to cred support the issue was not resolved yet neither i got any other means to contact them.

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Address: 770, 100 Feet Rd, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru, Karnataka 560038

Website: CRED app

Hi Team,
I made my ICICI credit card bill payment of "70, 363.04Rs" through the CRED app on 2nd Oct. But the payment failed and the amount was debited from my account. Also the CRED team is saying that they have already initiated the refund on the same date. But I haven't got my money yet. Now I am not able to make the payment again due to insufficient balance. Also the last credit card payment date is today. Kindly request you to resolve the issue as soon as possible.

Cred Complaints & Reviews

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Cred reviews & complaints page 12

Credit Card Bill Payment of indusind bank

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Reverse NEFT amount not received

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Failed payment from CRED and late payment fee

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Not getting REFUND after failed transaction for ELectricity bill payment.

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Bill is not paid

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Urgent : Credit card payment of Rs.76006/- done via cred but not credited to HDFC Bank card _ Order Id:2JJN8YN42D3

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Amount debited but payment is still processing with no updates

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Credit card payment not interfaced

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Money deducted from my account but not updated in max life records

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Credit Card Payment Deducted in My Account But Not Credited in ICICI Bank CC

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The product purchased through cred app is not genuine and low quality

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Refund amount

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Cred app

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Bharat bpcl gas amt rs.1055.50 pay through cred but bpcl bharat gas not yet received

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Refund of 118000 on failed transaction not reverted back

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Amount deducted bill not received

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Hammer headphones

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Payment failed but Amount Debited

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Rent deducted from card but not credited to landlord's account

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Amount refund pending for transaction failed

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