Cred Complaints & Reviews

Cred — They have not refund amount since last 16 days.
On the 7th Sep I made a payment of 327811.20 and same was debited from my account. i received a message stating there was an error and if the amount is debited same will be credited to my account in 5 to 7 working days. I drop a mail and request to refund the amount as this was a credit card bill payment but they did not responded.

The amount which was supposed to be credited in 5 to 6 working days (as mentioned by them) that date is getting changed from 5 to 6 days to 10, and from 10 to 12, Then 14 days, but till date there is no clue on the refund..

they said you will receive your refund by 21st, but I am still waiting for the refund..

Dear Team,

CRED app deducted amount of Rs.8835/- instead of Rs. 7896/- against my SBI credit card (XXXX-XXXX-XXXX-9156) outstanding. they shown his statement Rs.7896 but my bank account debited of Rs.8835/-,

request you to please do the needful urgently.

I made rent payment transaction with credit card for amount of rs 30000 on 18th September 2022 instead of sending money to bank of baroda and I have send money to dena bank .dena bank is now bank of baroda so the thing is that amount is successfully transferred from cred with utr no:[protected].when i checked with landlord account amount is not credited when I spoke with bank of baroda they are telling that amount is with cred only they are telling they are transferred sucessfully please help in this matter to receive money as soon as possible

Thanks
Nadeem

I paid the credit card payment on 16 sep today date 20 till now it's under process and due date was 23 no response with ur mail id and with ur tickets or id s clear the Issue others wise refund amount I have an auto debit on my card am totally unsatisfied with ur customer service no contact no no service call even u don't have any call center no to help customers...

9/19/2022
Cread app.
as i have paid the the credit card bill.the amount has been debited but not recived to merchant. so pls solve the issue, so tht i can get the refund.
Phno pay UTR NO:[protected]
cred app order id 23NQ95LYEN08

Dear Cred app,
Accuatally sir,
i have paid 7646.10 Rs money through cred app since 07 september 2022, credit card bill jumbo loan, today i spoke to customer care hdfc bank. he said no any payment for that date but deduct money from my account.so again today i paid 7646.10 Rs-so please check and refund money in my account as soon as possible.
credit card last 4 digit no-9097
order id- 5YG33DLE06G
UTR[protected]

Thanks
mohammad saiyaz lam
[protected]

Hello there, I am writing this because of mental and financial torture I am facing because of this app called CRED. I have used this to pay my credit card bill on 4rth of sep 2022 money got deducted two times from my bank and it got credited to my credit card bill one time the other 2nd time money deducted (22300) is not been refunded till now. Neither I'm getting any proper response from customer support team till now. I'm suffering alot of problems due to this inconvenience and stucked money on CRED. I am not sure if they people have any intention to refund my money. I'm getting call from CSR team to just keep waiting and they are so unprofessional to another level keep asking my bank statement and hang up on me right after telling to keep waiting.
Also I got a fraud call two days ago on behalf on CRED i was in big risk.
Now I am being mental and financially tortured by this app CRED and it's staff.
What should I do?

On the 05th sep i made a payment of 14122 and same was debited from my account. i received a message stating there was an error and if the amount is debited same will be credited to my account in 5 to 7 working days. i drop a mail and request to refund the amount in 24 to 48 hours as this was a credit card bill payment but they did not responded.
Till date that is 14th Sep i have not received my refund. i have raised complain to cred grievance, HDFC Bank where i communicating with them under Ticket ID – DELC[protected]
But they still not return my amount..neither i received from cred side nor on Bank side..what should i do.

I'm using cred app for payment and recharge. I recharge my Airtel number talk time 100 rs then payment deduction message received. But balance not credit into my account.

I booked a flight jaipur to pune for 2 sep 22 but it has been cancelled and indigo refund on 1 sep 22 to ixigo app and ixigo app initiated refund rs4545 on 5 sep 22 to cred app but cred app from 5 sep 22 to till today didn't credit refund in my credit card whom I paid kindly provide it immediately otherwise i would register a complain at consumer forum

Dear team Iam Using cred app Yesterday Credit Card Throw Account Transfer Amout 30, 000 But Payment was Failed somany times Debited From my Credit card Please solve the Problem so many times of faceng this Problem This is Last Using For Cred Aplication

I am Koikura Kiran,

On dec 2021, i have taken personal loan of $1, 84000 from cred app. Now the balance is left $1, 54000. I want to foreclose the loan but it is showing as
daily quota limit exceeded. Please help me on this.

Thanks & Regards,
K.Kiran...

I have paid credit card bill using cred application and payment was failed and amount also debited from my bank account now bank and cred help both hand over from this issue and closed my complaint saying that from their side payment is clear . Now I have bank and cred applicatio's both mail in which they declared payment clear from their side . Payment issue occurred on 12th July and yet not solved issue after thousands of mail

Dear sir
I request to you that My credit card bill generate total amount-22978.92 and I had credit card bill payment by CRED app. but extra wrong 1000 deduction payment. I try for help this transaction from cred service but I am not satisfied with CRED App.

Please Refund my Payment

Thanks and regards
Jay Prakash Chand
Mobile No. [protected]

It is regretted to submit that a refund process for an amount of Rs 101314/- was initiated by CRED on dtd[protected] as the transaction was failed and amount was debited from my saving acvount while paying credit card outstanding through CRED.

In the message received from CRED through Whatsapl it was intimated that amount will be refunded within 5 days.

As the refund was not granted i approached CRED support and a Ticket id 5661293 is registered wherein it was intimated that CRED will give uodate within 48 hours.

However no response from CRED is being received . The refund is not yet completed. I urgently require the amount for other work. The act of CRED in this case is really harrassing and also CRED may lose its reliability among users.

In view of the abive it is requested to refund the amount immeditaly under intimation to me. 15 days has already been passed from the date of initiating refund by cred. No update is being provided by the grievance and support club. Feeling harrased and helpless. The amount is urgently required.

At last it is requested to refund the amount within 24 hrs failing which I have no other way except to lodge a complain against cred at the appropriate level.

As I have done my One credit card payment at 08/09/2022 at 3 pm . Still payment is not transferred from CRED TO my one Credit card. They apply charges on me due to late payment . So, It's a CRED duty to transfer and update my card.

Dear sir i have make payment to SBI credit card on 07.09.2022 at 8.53AM and received message that we have received your payment for Rs.5535 vide order no.GXYG042240N after 4-5 hours at 3.29PM i again received message that your payment of Rs.5535 for your SBI card has failed, setup your instant refund account but till i have not received refund

Sir I paid my credit card bill payment with cred. where my card number was showing last four digits, who was right. and my bill was also generated on the same card number and whose amount was also showing fine .
but when I Paid the card bill that bill was paid on some other card number instead of my card number.
whose amount was 97, 000
after making the payment, I was given a UTR number from the cred. and UTR number is[protected]
I had complained to the cred customer support then I came to know that the payment has been paid in the credit card of bank of Baroda. Since there is no any reply of cred.
sir plese reverse my payment.

I have ordered a product 'Foldable laptop tablet stand riser' from the CRED android mobile app with the order ID ZEGQ96GRR6YQW on[protected].

It was supposed to be delivered in 7-10 days. But today is[protected] and still I haven't received the order.

The delivery partner is keep updating the FAKE STATUS that the customer is not reachable, but I received the call from their customer care and confirmed my status twice. Neither CRED is doing anything about this, nor they are refunding the amount instantly.

On 24.08.2022 I tried paying my credit card bill amount ₹70000. Payment Failed and money was deducted from my account. I contacted multiple times email, ticket raise [5563737], My issue is still not resolved. there was not any agent for chat or call. Still my Money Pending,
Transactions failed -
Cred Order Id : 6V4G3Q3E635
Cred Order Id : 8LJP4L9LE8W6

Please do help me here, I see there are similar issues added to this forum and it took 2 months to get the money back.
Kindly assist me in getting my money back from Cred.