Claimed

Cred Complaints & Reviews

1
Last updated Apr 24, 2024
Complaints 663
Resolved
69
Unresolved
594
Quick Links
Statistics
Share
Contacts

File a complaint to Cred

Having problems with Cred?

File a complaint and get it resolved by Cred customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Cred
Customer Service Contacts

Cred Website

Cred Head Office Address

No 1198, 3rd Floor, Salarpuria Emporium,
1199, 100 Feet Rd, Indiranagar,
Bengaluru 560038

India

Cred reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Parwezs199
from Bengaluru, Karnataka
Sep 6, 2022
Report
Copy

Amount deducted but not credited to CC / refunded to Bank account

I am having very horrible experience with cred. They having a worst customer care model where they didn't response and customer cannot reach them directly over the phone.

I am trying to reach their support since last 15 days but no response yet from them except the automated email.

Reached them every where social media, sent email and multiple follow-ups but they are not at all responding....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj172029
Sep 6, 2022
Report
Copy

Credit card late payment

I have made my credit card payment as on 25th Aug 2022 which was my due date through cred and the payment was debited from my bank account but it got failed through cred and because of that now I'm facing issues I have to pay a late payment charge to credit card company so it's all because of cred so I demand a compensation from cred...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
upooja
Sep 5, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Report
Copy

Extra amount deducted from my account by payu cred app

Address:GURGAON

Dear Team,

I paid the 6110 rs of my SBI credit card but 7110 rs deducted from my HDFC account. Extra one thousand has been deducted.

please tell me where is my one thousand rs

ORDER ID- RDPDVED6WOX

UTR- HGA5P108BE[protected]

DATE OF TRANSACTION 01.02.2022...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arfin zubair
from New Delhi, Delhi
Sep 2, 2022
Report
Copy

Money not credited in the account

Address:Bangalore

Rent pay was made to my account on 26th August and it's was reflecting that it will be credited within 2 days and after two days it was reflected success but the amount is not credited in the account I am continuously following up via email with cred but they are saying we are checking the issue give 24 to 72 hours but now its completing a week and I still not received my money.Requested them to call but no response via call.
Already...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
upooja
Sep 2, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Report
Copy

One thousand extra deducted from my account by payu cred app

Address:GURGAON

I paid the 6110 rs of my SBI credit card through cred mobile App but 7110 rs deducted from my HDFC account. Extra one thousand has been deducted.

please tell me where is my one thousand rs

ORDER ID- RDPDVED6WOX

UTR- HGA5P108BE[protected]

DATE OF TRANSACTION-- 01.02.2022...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishana jangir
from nawalgarh, Rajasthan
Sep 2, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Report
Copy

Cred Regarding the refund

Address:NAWALGARH

This is regarding the refund for the payment of Rs 3, 254/- initiated by me through CRED app dated on 03th Aug 2022. Wherein it was done for the purchase of Mobile phone through my credit card of HDFC Bank which was used by me by the Third party app i.e. CRED. I would like to mention here that despite of complaining many times to the CRED app and my bank that is HDFC as well, there is no progress in my refund status here. As the amount is...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pandu Met
from Saint Thomas Mount, Tamil Nadu
Sep 2, 2022
Report
Copy

Amount debited RS 8804

During credit card paymnet amount RS 8804 dibited on 21.08.2022, till now not credited my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shailendra Pagadala
Sep 1, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
Report
Copy

Amt not yet refunded

I have paid RBL credit card payment of Rs 213049/- through CRED on 25th July and subsequently debited from my Kotak savings ac. 29th July I got message from CRED that transaction failed. Kotak bank has confirmed that the payment was successfully paid to merchant bank and RBL has said they have not received any payment. When chatted with CRED support, I have been seeing the message that the refund is initiated and till date the amount has...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paresh@pyour
from surat, Gujarat
Aug 31, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They have not refund amount since last 22 days.

On the 8th aug i made a payment of 146486 and same was debited from my account. i received a message stating there was an error and if the amount is debited same will be credited to my account in 5 to 7 working days. i drop a mail and request to refund the amount in 24 to 48 hours as this was a credit card bill payment but they did not responded.

On 17th the call me and why i was furious they said you will receive your refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Ishaandar_123
from Pune, Maharashtra
Aug 31, 2022
Report
Copy

Regarding the refund

Address:Bengaluru, Pune, Maharashtra

This is regarding the refund for the payment of Rs 71, 492/- initiated by me through CRED app dated on 13th May 2022. Wherein it was done for the purchase of Mobile phone through my credit card of HDFC Bank which was used by me by the Third party app i.e. CRED. I would like to mention here that despite of complaining many times to the CRED app and my bank that is HDFC as well, there is no progress in my refund status here. As the amount is...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
14Abhishek
from Muzaffarpur, Bihar
Aug 30, 2022
Report
Copy

Made a rent payment but money not received to landlords account

I have made rent payment through cred on 25 August for two days they where delaying to process amount after two days app is showing that payment is processed but the amount isn't credited to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asim316
from Chennai, Tamil Nadu
Aug 30, 2022
Report
Copy

Payment failed no refund

Hi,

I made a payment of rs.13230 for my credit card on 30-Aug-2022 and the payment got failed but the amount was debited from my bank account.Still the refund is not initiated and am not able to add the instant refund account too...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:No. 1198/1199, 3rd Floor, Salarpuria Emporium, 100 Feet Road, Indiranagar, Bangalore - 560038 (Opposite Cult Fit, Hal 1st Stage)

I paid my HDFC Credit card bill through CRED app on 2 Aug 22. Amount was Rs.10806/- CRED app is showing payment was made to credit cards but actually amout was not credited to my Credit card. My card was temporarily blocked due to non payment of bill. I paid the bill again on 16 Aug22 with Rs1341/- fine and service charge. Almost one month past. I requested CRED customer support many times but they are not refunding my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay Shria
Aug 28, 2022
Report
Copy

Payment issue

I have pay bill of my credit car but after 6day it's show transaction declind due to thi my bank fine me late fee and also it's affect to my cibil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GANGIREDDY LAKSHMI NARASIMHA REDDY
Aug 27, 2022
Report
Copy

Cancellation of order for not being delivered

Address:7-148A Thimmampalli Anantapur 515465

Good Evening Sir/Madam, Recently I have purchased omani dates(500grams) at discounted price of 171 RS usually its Maximum Retail Price of the product was 650Rs.. I have entered the address details while ordering this product. I don't even know why they have cancelled the product. If it is a non-serviceable area they must not accept the order. I don't think this as normal one. As i am the one who is eagerly waiting for the product. They were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathyanarayana Reddy Paramala
Aug 27, 2022
Aug 27, 2022
This thread was updated on Aug 27, 2022
Report
Copy

Instant refund

My Order ID : X2PVGN98V3D
Amount 29742
it's failed i contracted cred customer service through email they didn't give proper response as per norms they need to refund in 3hr but already 24hr done.
They created ticket 5502977
No resolution please take a action and give my refund asap...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Alpesh Nena
Aug 25, 2022
Aug 27, 2022
This thread was updated on Aug 27, 2022
Report
Copy

Credit Card Financial Fraud

I would like to inform you that I tried to book online a car on rent from Veraval to Junagadh for
my Journey on Dtd. 22-Aug-2022. I visited website https://www.malhotracarrental.in to book a
rental car and added primary details as Name, Mo. No., email-id and location from to end. After
that I have received a call from number Mo. No.[protected] and he told me that 800/- amount
for a book car. This car rate...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tnj_rahman
Aug 25, 2022
Report
Copy

Transaction Failure

Hi team,

I tried to pay my HDFC CC bill via CRED and it failed.
Transaction amount id : Rs. 95000
Date : 25th Aug. 2022
Herewith attached the transaction failure details for your reference.
Kindly refund the amount as soon as possible as the amount is high.

And really its shame that CRED is don't have any customer care contact number to complain about this kind of issue immediately.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh Amle
Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

I have Made a transaction of 1, 26, 400/- On 11 Aug . Transaction was Success and Amount deducted . The same amount was not Updated in the card and as per Cred they have Refunded the amount which i have not received till Date . ORDER ID : 9V1XLPPDRY .

Daily refund date is getting increased . Need to pay to my credit card . If the same amount is not Refunded with in my credit card payment time ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Trawell Services
Aug 24, 2022
Report
Copy

Amount Not Refunding

Address:Hyderabad

I have Made a transaction of 1, 10, 499/- On 12 Aug . Transaction was Success and Amount deducted . The same amount was not Updated in the card and as per Cred they have Refunded the amount which i have not received till Date . ORDER ID : WD4VQD5RPQ9 .

Daily refund date is getting increased . Need to pay to my credit card . If the same amount is not Refunded with in my credit card payment time .

Cred need to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy