Claimed

Cred Complaints & Reviews

1
Updated: Nov 18, 2025
Complaints 679
Resolved
71
Unresolved
608
Contacts

File a complaint to Cred

Having problems with Cred?

File a complaint and get it resolved by Cred customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Cred reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jituranu
from Jaipur, Rajasthan
Feb 2, 2023
Resolved
Report
Copy
Resolved

Dear Team
I am Jitendra Sharma.
I have a payment credit card bill by cred app but still bank not confirm and clearly said i haven't received any payment so please credit amount ASAP and confirm.
i have payment citi bank credit card bill yesterday as on[protected] and[protected] is last day so please. my last credit card four digit is 8677.
PFA..
Thanks & Regards
Jitendra Sharma
[protected]
+1 photos
Feb 7, 2023
Complaint marked as Resolved 
problem solved thanku
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Juzer Kiranawala
    Feb 1, 2023
    Report
    Copy

    Address: India

    I have paid bill f bank of Baroda credit card of rs 16, 730 credit app is showing payment successful and deposited in my card, but i have not received any confirmation from my bank of Baroda bank and amount has not got adjusted yet, i am worried now as bank is calling me again and again for the payment customer support is saying the same thing again and again that it will get adjust but there is no confirmation yet, please resolve this asap

    UTR number for the successful transaction AXNFCN[protected].
    +2 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nehasingh137
      from Faridabad, Haryana
      Jan 31, 2023
      Report
      Copy

      Address: Faridabad

      My Complaint number 7296562 has been pending since more than a month and no one is giving me any reply.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Santoshgawande2210
        from Powai, Maharashtra
        Jan 27, 2023
        Report
        Copy

        Cred has show different plan so I have paid Airtel recharge 2997 and it is useful outside india. I was recharging plan which useful in india. I have contacted Airtel and they did not help to cancel my plan or change to with respective indian plan. I have contacted Cred regarding this and they are not helping. I did not receive any response from them. I have raised complaint in couple of second when I have checked my Airtel Number.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naveenv88
          Jan 25, 2023
          Report
          Copy

          I’ve placed an order with CRED on jan 3rd by mistake and i when i tried to cancel this stupid app doesnt have cancel so when i reached out to customer care raising an incident they told, refuse the order and it will be returned and amount will be refunded.. then when i refused the order .. by the time this stupid CRED have marked my issue is resolved .. and when I raised an issue again after refusing product. Now they are saying product is delivered successfully when it’s not delivered and i have proof from delivery partner as it was returned.. not CRED is saying it cant help me as i din inform them within 7days itseems. Why did they close my incident saying resolved on day 1? Now i din get my product and CRED has my money.. what an awesome way to scam money.. if we raise incidents theyre closing it without user issue resolved.. this is repeated..
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            santoshbdange
            from Pune, Maharashtra
            Jan 19, 2023
            Report
            Copy

            Hi,
            I am not taken any loan from cred now it is showing active for amount of Rs.60K
            Please support
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anusha nad
              from hyderabad, Andhra Pradesh
              Jan 19, 2023
              Report
              Copy

              My name is Anusha Nadella holding One credit card . This e-mail is regarding the incorrect and unjustified interest charges that are levied on my credit card. As per my October, November, December and January month statements, there are constant Financial charges that are levied on my card, though I cleared all the payments within the grace period by availing grace time of three days as per the guidelines issued by RBI. I had to avail the grace time as I had undergone eye surgery and wasn't supposed to use gadgets and also my father had severe cardiac arrest because of which as a family we suffered a lot mentally, financially, physically and emotionally. Even after clearing the total outstanding amount within the grace time period, you people have incurred me huge charges of 53000 INR inclusive of GST. IN spite of having number of conversations and coordination on twitter, you people are reluctant to reverse the charges. This is absolutely unacceptable and personally I am unable to deal with the stress as I had recently incurred huge expenditure with the constant emergencies surrounding our family. I am dealing with huge problems already and I am not in a Position to bear such huge charges. This is leading to a lot of harassment and stress. I request your good self to kindly reverse the charges and enable me to continue my long lasting relationship with One card. I am also a premium most customer of One card and use the card regularly for huge amounts every month. Expecting positive resolution from your end. In case of any discrepancies you can contact me on my mobile number.

              Thanks & Regards,
              Anusha Nadella,
              [protected].
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Datta Parihar
                Jan 18, 2023
                Report
                Copy

                Address: Sr No 12 Laxmi Nagar Yerwada Pune 411006

                I have tried to borrow a Personal Loan of Rs 1.5 Lakhs from Cred Pay and at the First time it was stuck due to some technical issue and after sometime i tried for once again but i was about to enter my debit card details for nach i saw that it is showing wrong tenure for the loan so i cancelled the transacton and later i checked my mail inbox i got sanction letter so here i am requesting you pls cancel that sancton letter as i have not borrowed that loan and provide the acknowledgement for the same
                +3 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Datta Parihar
                  Jan 18, 2023
                  Report
                  Copy

                  Address: sr No 12 Laxmi nagar Yerwada Pune 411006

                  I have tried to get a Loan from Cred Pay of Rs 1.5 Lakhs but due to some technical issue it was not done for the First time, then i tried once again to get this loan and at this time when i was about to enter my debit card details i saw loan tenure is showing wrong so i cancelled the ongoing transaction but when i cked my mail i got saction letter when i was tried for the first time so i would like to remind you again that i did not borrowed any kind of money so request you to cancel the Sanction letter and provide me the acknowledge mail.
                  +3 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Report
                    Copy

                    I made a credit card payment Rs.8650 on cred on 2rd Jan 23 . I got massage payment failed on same date late night I received massage is payment failed. So I need my money on my source acount on refundable basis.
                    Many times I sent email bank statement also they told me payment refund done still payment not received yet bank statement also sent personally mail id so pls refund my amount asap
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Report
                      Copy

                      UMRN SBIN[protected] of E-MANDATE SBI REQUEST ID TM[protected] OF RS. 156800 IN A/C XX2925 IS ACTIVE. But cred cash amount still not received in Account due to technical issue
                      +3 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Report
                        Copy

                        UMRN SBIN[protected] of E-MANDATE SBI REQUEST ID TM[protected] OF RS. 156800 IN A/C XX2925 IS ACTIVE.
                        But cred cash amount still not credited in Account. Facing some technical issues.
                        +3 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          syavala
                          from Hyderabad, Telangana
                          Jan 7, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Hyderabad

                          I made a payment on cred on 3rd Jan 23 at launch hour. I got massage payment successful.on same date late night I received massage is payment failed. So I need my money on my account on refundable basis.
                          +8 photos
                          Jan 7, 2023
                          Complaint marked as Resolved 
                          Payment of 26, 409 paid on 3rd Jan 23. I got massage from payment successful. On the same day on late night hours I got a massage from payment failed. So I need my amount refund as early as possible
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bhabesh1
                            from New Delhi, Delhi
                            Jan 4, 2023
                            Report
                            Copy

                            I haven't drawn any amount from cred cash but the e-mandate is set. After several mails also they are not cancelling or replying. Only asking for screenshot again and again.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              krimada hidimba
                              Jan 3, 2023
                              Report
                              Copy

                              Even after paying the credit card bill through UPI, the settlement time is very long. In app it shows that it is full paid but in the card company transaction history it is not settlement. If the due date passes huge penalty will have to bear the customer. This unfair business practice need to be stopped.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                aryan91
                                from Ajmer, Rajasthan
                                Jan 2, 2023
                                Report
                                Copy

                                Cred is just wasting time instead of processing refund. I have paid credit card bill using cred application and payment was failed and amount also debited from my bank account please help me
                                +2 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  lalan68
                                  from Deoli, Delhi
                                  Jan 1, 2023
                                  Report
                                  Copy

                                  Done transcation of rs 48000 failed with cred please refund it as soon as possible i am stuck bcz of lack of money

                                  mob no [protected] registered with cred
                                  +3 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    lalan68
                                    from Deoli, Delhi
                                    Jan 1, 2023
                                    Report
                                    Copy

                                    I have done transcation of rs 48, 000 education tution payment transcation got done but it showing fail and message from credit card company recieved that 48, 744.00 was done sucessfully 48, 000 + 744 charges from cred now i am stuck with 1jan it occur and today is last day to pay cred did'nt send any failure message or refund in progress message cred should do something to make coustmer not stuck in that phase

                                    date occur 1jan 2023
                                    amount 48, 000+744(charges from cred)
                                    no failure msg or transcation id recieved from cred
                                    cred should do something or leave that field
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Krishna Ryali
                                      from Mumbai, Maharashtra
                                      Jan 1, 2023
                                      Report
                                      Copy

                                      Address: Hyderabad

                                      I HAVE BEEN using this app and it has been smooth moslty my payments were in few thousand rupees. so far so good. But for the month of november i had heavy purchases and had to pay 255847 for citi card. I had made payments in multiples 50, 000 each four times and a 60, 000 payment.it has been one month another statement i got gave me shock as previous balance of 255847 remained there and a Rs200000 interest and penalty charges levied. i checked CRED app a failed app. don't trust this app for huge payments. there is no one to talk to you on this issue. There is only a predetermined chat that never resolves the issues like this
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Swaranan Singha Barman
                                        Dec 28, 2022
                                        Jan 1, 2023
                                        This thread was updated on Jan 1, 2023
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Didn't get refund on failed transaction

                                        Address: Kolkata

                                        On 5th December, i have made UPI transaction of my life insurance of 25, 003 INR on cred app. That transaction was failed according to cred. However the amount 24, 998 INR got deducted from my bank account as i had 5 INR as my cred balance. After waiting for 5days i have contacted bank as i did not get the refund. Bank said the transaction was successful next day and the amount is creded to the beneficiary account, where cred been saying...
                                        +4 photos
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy