Cred Complaints & Reviews

My Complaint number 7296562 has been pending since more than a month and no one is giving me any reply.

Cred has show different plan so I have paid Airtel recharge 2997 and it is useful outside india. I was recharging plan which useful in india. I have contacted Airtel and they did not help to cancel my plan or change to with respective indian plan. I have contacted Cred regarding this and they are not helping. I did not receive any response from them. I have raised complaint in couple of second when I have checked my Airtel Number.

I’ve placed an order with CRED on jan 3rd by mistake and i when i tried to cancel this stupid app doesnt have cancel so when i reached out to customer care raising an incident they told, refuse the order and it will be returned and amount will be refunded.. then when i refused the order .. by the time this stupid CRED have marked my issue is resolved .. and when I raised an issue again after refusing product. Now they are saying product is delivered successfully when it’s not delivered and i have proof from delivery partner as it was returned.. not CRED is saying it cant help me as i din inform them within 7days itseems. Why did they close my incident saying resolved on day 1? Now i din get my product and CRED has my money.. what an awesome way to scam money.. if we raise incidents theyre closing it without user issue resolved.. this is repeated..

Hi,
I am not taken any loan from cred now it is showing active for amount of Rs.60K
Please support

My name is Anusha Nadella holding One credit card . This e-mail is regarding the incorrect and unjustified interest charges that are levied on my credit card. As per my October, November, December and January month statements, there are constant Financial charges that are levied on my card, though I cleared all the payments within the grace period by availing grace time of three days as per the guidelines issued by RBI. I had to avail the grace time as I had undergone eye surgery and wasn't supposed to use gadgets and also my father had severe cardiac arrest because of which as a family we suffered a lot mentally, financially, physically and emotionally. Even after clearing the total outstanding amount within the grace time period, you people have incurred me huge charges of 53000 INR inclusive of GST. IN spite of having number of conversations and coordination on twitter, you people are reluctant to reverse the charges. This is absolutely unacceptable and personally I am unable to deal with the stress as I had recently incurred huge expenditure with the constant emergencies surrounding our family. I am dealing with huge problems already and I am not in a Position to bear such huge charges. This is leading to a lot of harassment and stress. I request your good self to kindly reverse the charges and enable me to continue my long lasting relationship with One card. I am also a premium most customer of One card and use the card regularly for huge amounts every month. Expecting positive resolution from your end. In case of any discrepancies you can contact me on my mobile number.

Thanks & Regards,
Anusha Nadella,
[protected].

I have tried to borrow a Personal Loan of Rs 1.5 Lakhs from Cred Pay and at the First time it was stuck due to some technical issue and after sometime i tried for once again but i was about to enter my debit card details for nach i saw that it is showing wrong tenure for the loan so i cancelled the transacton and later i checked my mail inbox i got sanction letter so here i am requesting you pls cancel that sancton letter as i have not borrowed that loan and provide the acknowledgement for the same

I have tried to get a Loan from Cred Pay of Rs 1.5 Lakhs but due to some technical issue it was not done for the First time, then i tried once again to get this loan and at this time when i was about to enter my debit card details i saw loan tenure is showing wrong so i cancelled the ongoing transaction but when i cked my mail i got saction letter when i was tried for the first time so i would like to remind you again that i did not borrowed any kind of money so request you to cancel the Sanction letter and provide me the acknowledge mail.

I made a credit card payment Rs.8650 on cred on 2rd Jan 23 . I got massage payment failed on same date late night I received massage is payment failed. So I need my money on my source acount on refundable basis.
Many times I sent email bank statement also they told me payment refund done still payment not received yet bank statement also sent personally mail id so pls refund my amount asap

UMRN SBIN[protected] of E-MANDATE SBI REQUEST ID TM[protected] OF RS. 156800 IN A/C XX2925 IS ACTIVE. But cred cash amount still not received in Account due to technical issue

UMRN SBIN[protected] of E-MANDATE SBI REQUEST ID TM[protected] OF RS. 156800 IN A/C XX2925 IS ACTIVE.
But cred cash amount still not credited in Account. Facing some technical issues.

I made a payment on cred on 3rd Jan 23 at launch hour. I got massage payment successful.on same date late night I received massage is payment failed. So I need my money on my account on refundable basis.

I haven't drawn any amount from cred cash but the e-mandate is set. After several mails also they are not cancelling or replying. Only asking for screenshot again and again.

Even after paying the credit card bill through UPI, the settlement time is very long. In app it shows that it is full paid but in the card company transaction history it is not settlement. If the due date passes huge penalty will have to bear the customer. This unfair business practice need to be stopped.

Cred is just wasting time instead of processing refund. I have paid credit card bill using cred application and payment was failed and amount also debited from my bank account please help me

Done transcation of rs 48000 failed with cred please refund it as soon as possible i am stuck bcz of lack of money

mob no [protected] registered with cred

I have done transcation of rs 48, 000 education tution payment transcation got done but it showing fail and message from credit card company recieved that 48, 744.00 was done sucessfully 48, 000 + 744 charges from cred now i am stuck with 1jan it occur and today is last day to pay cred did'nt send any failure message or refund in progress message cred should do something to make coustmer not stuck in that phase

date occur 1jan 2023
amount 48, 000+744(charges from cred)
no failure msg or transcation id recieved from cred
cred should do something or leave that field

I HAVE BEEN using this app and it has been smooth moslty my payments were in few thousand rupees. so far so good. But for the month of november i had heavy purchases and had to pay 255847 for citi card. I had made payments in multiples 50, 000 each four times and a 60, 000 payment.it has been one month another statement i got gave me shock as previous balance of 255847 remained there and a Rs200000 interest and penalty charges levied. i checked CRED app a failed app. don't trust this app for huge payments. there is no one to talk to you on this issue. There is only a predetermined chat that never resolves the issues like this

On 5th December, i have made UPI transaction of my life insurance of 25, 003 INR on cred app. That transaction was failed according to cred. However the amount 24, 998 INR got deducted from my bank account as i had 5 INR as my cred balance. After waiting for 5days i have contacted bank as i did not get the refund. Bank said the transaction was successful next day and the amount is creded to the beneficiary account, where cred been saying...

On 5th December, i have tried to pay my bill of Rs 25003 from cred app. That transaction was unsuccessful according to cred but the money deducted from my bank account. When i contacted bank about the failed transaction, bank replied that the transaction was successful and money transferred to beneficiary account. Where cred always told me they have initiated redund on 5th December. To investigate more, bank asked for ARN number or account statement to show the transaction was failed, both details cred unable to provide.

Now i am stuck between. Cred should not be on the finance sector if they can not share those details.

I have made the payment of my RBL credit card ending with 9409 through UPI of amount 51, 638.09 but it showed something went wrong but in the mean while the amount is debited from my account UTR number of the transaction is[protected]. please verify and confirm