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Cred Complaints & Reviews

cred.club
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Updated: Feb 16, 2026
Complaints 687
Resolved
71
Unresolved
616
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Cred reviews & complaints page 13

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S
Sivaramakrishna S
Oct 15, 2022
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Address: chennai
Website: Cred.club

Hi i have made a payment to my credit card on 11 oct. for 30000
order id. QYWD18YJ5GG,
UTR no. HGA6P13D[protected]

by today morning I have received a message from the credit card company that "payment of Rs.30000, HDFC BANK Cr. card Ending 8720 returned on 11 OCT/2022 Make alternate payment imdly"
Oct 15, 2022
Updated by Sivaramakrishna S further to this my credit card has charged an interest amount too.
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    S
    Sanjay K C
    Oct 14, 2022
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    I HAD BOOKED THE BPCL BHARAT GAS CYLINDER ON 9th october 2022 on CRED app amt Rs.1055.50 by credit card but still amount not yet received to BPCL BHARAT GAS and amount already debited from card successfully . As i enquired with distributor in pune they informed me that cylinder not yet booked because amount not yet received to BHARAT GAS BPCL . i raised complaint to CRED and my kotak credit card also . kindly look in to this matter immidiately and kindly solve this issue at earliest . if possible kindly cancel the transaction and refund back .
    Oct 14, 2022
    Updated by Sanjay K C     I HAD BOOKED THE BPCL BHARAT GAS CYLINDER ON 9th october 2022 on CRED app amt Rs.1055.50 by credit card but still amount not yet received to BPCL BHARAT GAS and amount already debited from card successfully . As i enquired with distributor in pune they informed me that cylinder not yet booked because amount not yet received to BHARAT GAS BPCL . i raised complaint to CRED and my kotak credit card also . kindly look in to this matter immidiately and kindly solve this issue at earliest . if possible kindly cancel the transaction and refund back .
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      J
      Jatin Jadav
      from Ahmedabad, Gujarat
      Oct 13, 2022
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      I have made a payment of credit card on 12 September 2022 of Rs. 118956.79 through cred which failed in cred app when contacted by in app chat service they have mentioned that money will revert in 3-4 working days. It's been 10-15 days and amount is not reverted back to my account. Also they don't have any customer care number and their chat in-app support don't answer now.
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        I
        imar13311
        from Malegaon, Maharashtra
        Oct 11, 2022
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        Address: AIshwaryam Hamara,A9,1206,Phase 1, Near River resifency ,Chikhali, Pune-411062

        I have paid electricity bill of 920/-on 5 oct 2022. Amount deducted from bank.bill still processing.Bill not generated.Please give my refund
        Order id-PXYRYL3PNY
        Rwgards
        imran Shaikh
        [protected]
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          S
          sanjibbhuyan
          from Pune, Maharashtra
          Oct 11, 2022
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          Address: Hinjewadi phase 2 , power house ., Maan, Company Doehler India Pvt Ltd

          Please Sir, My Name sanjib bhuyan. Cred Apps through online shopping hammer headphones but my order parcel delivered ghaziabad up . Actually my address Pune. I long time cred customer support help not any response . Four times I talk to cred customer and my order details asking. No any update found. Please my order details below updated. Thanks. Sanjib [protected].
          Oct 11, 2022
          Updated by sanjibbhuyan           Kindly refund my order amount

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            M
            Manishkumar37
            Oct 11, 2022
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            My name is Manish and I have done a payment of Rs.7225/- through Cred app. But cred app showing transaction failed and amount got debited from my saving account. Still I have not received my amount yet. Also I have called at ICICI customer care, they said payment successfully done from ICICI account. I am attaching CRED APP screenshot of transaction failed and message from ICICI BANK of Transaction successful for your reference. So, please check and support for the same.
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              @
              @jy
              Oct 11, 2022
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              Address: Bengaluru

              I have paid my rent to my landlord account on 27 sep 22 which was deducted through my card and same should be credited to my landlord's account within 24 working hrs but it will not credited to my landlord's account neither refunded in my card. After various mails and message to cred support the issue was not resolved yet neither i got any other means to contact them.
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                P
                Prasanta Kumar Sitha
                Oct 11, 2022
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                Address: 770, 100 Feet Rd, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru, Karnataka 560038
                Website: CRED app

                Hi Team,
                I made my ICICI credit card bill payment of "70, 363.04Rs" through the CRED app on 2nd Oct. But the payment failed and the amount was debited from my account. Also the CRED team is saying that they have already initiated the refund on the same date. But I haven't got my money yet. Now I am not able to make the payment again due to insufficient balance. Also the last credit card payment date is today. Kindly request you to resolve the issue as soon as possible.
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                  R
                  Rajesh yadlapalli
                  Oct 11, 2022
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                  Resolved

                  Address: Dream plug technologies..Bangalore

                  I am writing this on desperation.Money is stuck with cred since 10 days . I have payments to make ..raised the issue to support only to see that no one is bothered from CRED side .

                  Multiple support tickets and requests are being simply ignored by CRED. It is effecting my finances ..please help
                  Oct 12, 2022
                  Complaint marked as Resolved 
                  Got my credit after a lot of struggle.. I raised continuous support tickets from 9th day of ignorance by CRED...wrote a one star review with the support ticket details and agony that I am going through for the CRED app in playstore. Raised a consumer complaint . Went to the extent of messaging CRED founder in LinkedIn. I am not sure which worked. But finally I got my money on 12th day after failure transaction debit
                  Oct 11, 2022
                  Updated by Rajesh yadlapalli                   Please help asap
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                    P
                    Pradip S
                    from Ahmednagar, Maharashtra
                    Oct 11, 2022
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                    Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Hal, Stage 1, Indiranagar, Bengaluru, Karnataka 560038

                    I have done transaction using SBI credit card using cred app on 19 sep of amount rs .34000 amount is debited from credit card after 3 days Cred status updated transaction successful but money is not credited in landlord account yet. I also given application to bank given UTR number bank also checked details with given number but they told no money received. I submitted all documents to CRED but no action taken yet now they are not replying to my mail .
                    UTR no.[protected]
                    Open ticket. 5934814
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                      D
                      [email protected]
                      Oct 10, 2022
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                      Paid the icici credit card bill on 3rd sep through cred app, but the amount didn't get credited to my card. i have raised multiple complaints to cred but the issue is not yet resolved yet. Also Shared the credit card statements as requested by cred team. I need the refund of the amount. It is more than 30 days from the date of payment
                      Even i have checked with icici and they too confirmed that they havent received any payment
                      Need some resp from CRED with refund, their customer care is too un-responsive
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                        L
                        LeelaRajeshMallampalli
                        from Vijayawada, Andhra Pradesh
                        Oct 10, 2022
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                        Hi,

                        I've made a payment of 16785 on 13 Sept'22 towards my Credit card bill but the transaction was failed.

                        i've raised a complaint on CRED App with ticket id 6008128 but amount was not refunded.

                        Please do needful
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                          N
                          Naman90086
                          Oct 10, 2022
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                          Transaction was successful but not reflecting in credit card.

                          Made payment through cred of rs5000 on 8th October and the transaction was also successful but till now it was not credited to my bank account.i tried by chat support but my issue doesn't resolve.they also doesn't respond on twitter.i am attaching a screenshot for the same....
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                          taher_bag_72
                          from INDORE, Madhya Pradesh
                          Oct 8, 2022
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                          I have cancelled the order from jiomart on 20 September 2022 and refund was initiated by 22 September which was u
                          supposed to be credited in 7 working days maximum. But even after 15 days, multiple complains on social media, in app supports, via mail they are providing only one robotic auto reply that we are working on it. I have lost my hopes of getting back 526(After adjustment of offer) rupees. I'm planning to file in consumer court. Refund id was 801570T on cred application.
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                            R
                            Rvsn232
                            from Khammam, Andhra Pradesh
                            Oct 7, 2022
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                            CRED app showed my bill amount Rs.4838.93 instead of 4338.93.

                            And also debited amount Rs.4838.93 instead of Rs. 4339.93.

                            But credited into my credit card bill only Rs.4339.93. what about difference amount of Rs.499

                            Totally it is very bad experience from CRED side. CRED debited amount from my sbi bank is Rs.4838.93 but credited into ICICI credit card bill is Rs 4339.93. who is responsible to excess debited amount of Rs.499?
                            Please solve this issue as soon as possible and credit the difference amount of Rs.499 to my SBI account.
                            Thanking you
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                              E
                              Edutate
                              Oct 4, 2022
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                              Paid my credit card bill via cred. 25k rupees. First time made payment it said payment failed. Again tried again failed but checking the bank account revealed twice the amount has been debited but yet to credit to the card.
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                                R
                                R.sai
                                from Port Blair, Andaman and Nicobar Islands
                                Oct 3, 2022
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                                Address: PORT BLAIR, ANDAMAN & NICOBAR ISLANDS

                                Dear Team,

                                This is to inform you that while making payment for credit card monthly bills, the amount got deducted two times from my account. Therefore, it is requested you to kindly refund my amount Rs. 3409/- as soon as possible to my savings account from which it was debited.
                                My registered mobile number is [protected].
                                Kindly revert asap & do the needful

                                Regards
                                Saira Banu
                                Mo: [protected]
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                                  Y
                                  YogeshDudhe
                                  from Yavatmal, Maharashtra
                                  Oct 1, 2022
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                                  I have made my CC bill payment of 85408/- . UPI payment got failed but amount is debited from bank account.
                                  After failed transaction, they didn't refund money.
                                  I have attached screenshots also.
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                                    J
                                    Jatin271
                                    from delhi, Delhi
                                    Sep 30, 2022
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                                    Hi, I had paid my credit card bill through CRED. I had paid way before my payment due date of credit card. Now CRED kept my money for 10 days and after that it refunded me my money saying my payment has not been processed while it was when I had paid. Now my credit card payment date had passed so my credit card company imposed a late fee charges of about 1200INR. I contacted CRED about this, firstly they denied to help me. Then I convinced them that its their fault so they said they will pay me. It has been more than a week I have been mailing them daily but they are not replying nor they are giving my refund. I had sent all the evidences proofs to them too. Please help.
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                                    It is still not reaolved and i am chasing them everyday.
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                                      M
                                      Mohammad P Hossain
                                      Sep 24, 2022
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                                      Address: Md Phool Hossain Salt Lake Army Camp EM block sector v. Kolkata 700092

                                      Dear sir. I am paying in the my axis Bank credit card bill payment Rs8000/- but payment is failed. And Rs8000/- debited in my bank account.
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