Cred Complaints & Reviews

I am writing this on desperation.Money is stuck with cred since 10 days . I have payments to make ..raised the issue to support only to see that no one is bothered from CRED side .

Multiple support tickets and requests are being simply ignored by CRED. It is effecting my finances ..please help

I have done transaction using SBI credit card using cred app on 19 sep of amount rs .34000 amount is debited from credit card after 3 days Cred status updated transaction successful but money is not credited in landlord account yet. I also given application to bank given UTR number bank also checked details with given number but they told no money received. I submitted all documents to CRED but no action taken yet now they are not replying to my mail .
UTR no.[protected]
Open ticket. 5934814

Paid the icici credit card bill on 3rd sep through cred app, but the amount didn't get credited to my card. i have raised multiple complaints to cred but the issue is not yet resolved yet. Also Shared the credit card statements as requested by cred team. I need the refund of the amount. It is more than 30 days from the date of payment
Even i have checked with icici and they too confirmed that they havent received any payment
Need some resp from CRED with refund, their customer care is too un-responsive

Hi,

I've made a payment of 16785 on 13 Sept'22 towards my Credit card bill but the transaction was failed.

i've raised a complaint on CRED App with ticket id 6008128 but amount was not refunded.

Please do needful

Made payment through cred of rs5000 on 8th October and the transaction was also successful but till now it was not credited to my bank account.i tried by chat support but my issue doesn't resolve.they also doesn't respond on twitter.i am attaching a screenshot for the same....

I have cancelled the order from jiomart on 20 September 2022 and refund was initiated by 22 September which was u
supposed to be credited in 7 working days maximum. But even after 15 days, multiple complains on social media, in app supports, via mail they are providing only one robotic auto reply that we are working on it. I have lost my hopes of getting back 526(After adjustment of offer) rupees. I'm planning to file in consumer court. Refund id was 801570T on cred application.

CRED app showed my bill amount Rs.4838.93 instead of 4338.93.

And also debited amount Rs.4838.93 instead of Rs. 4339.93.

But credited into my credit card bill only Rs.4339.93. what about difference amount of Rs.499

Totally it is very bad experience from CRED side. CRED debited amount from my sbi bank is Rs.4838.93 but credited into ICICI credit card bill is Rs 4339.93. who is responsible to excess debited amount of Rs.499?
Please solve this issue as soon as possible and credit the difference amount of Rs.499 to my SBI account.
Thanking you

Paid my credit card bill via cred. 25k rupees. First time made payment it said payment failed. Again tried again failed but checking the bank account revealed twice the amount has been debited but yet to credit to the card.

Dear Team,

This is to inform you that while making payment for credit card monthly bills, the amount got deducted two times from my account. Therefore, it is requested you to kindly refund my amount Rs. 3409/- as soon as possible to my savings account from which it was debited.
My registered mobile number is [protected].
Kindly revert asap & do the needful

Regards
Saira Banu
Mo: [protected]

I have made my CC bill payment of 85408/- . UPI payment got failed but amount is debited from bank account.
After failed transaction, they didn't refund money.
I have attached screenshots also.

Hi, I had paid my credit card bill through CRED. I had paid way before my payment due date of credit card. Now CRED kept my money for 10 days and after that it refunded me my money saying my payment has not been processed while it was when I had paid. Now my credit card payment date had passed so my credit card company imposed a late fee charges of about 1200INR. I contacted CRED about this, firstly they denied to help me. Then I convinced them that its their fault so they said they will pay me. It has been more than a week I have been mailing them daily but they are not replying nor they are giving my refund. I had sent all the evidences proofs to them too. Please help.

Dear sir. I am paying in the my axis Bank credit card bill payment Rs8000/- but payment is failed. And Rs8000/- debited in my bank account.

Cred — They have not refund amount since last 16 days.
On the 7th Sep I made a payment of 327811.20 and same was debited from my account. i received a message stating there was an error and if the amount is debited same will be credited to my account in 5 to 7 working days. I drop a mail and request to refund the amount as this was a credit card bill payment but they did not responded.

The amount which was supposed to be credited in 5 to 6 working days (as mentioned by them) that date is getting changed from 5 to 6 days to 10, and from 10 to 12, Then 14 days, but till date there is no clue on the refund..

they said you will receive your refund by 21st, but I am still waiting for the refund..

Dear Team,

CRED app deducted amount of Rs.8835/- instead of Rs. 7896/- against my SBI credit card (XXXX-XXXX-XXXX-9156) outstanding. they shown his statement Rs.7896 but my bank account debited of Rs.8835/-,

request you to please do the needful urgently.

I made rent payment transaction with credit card for amount of rs 30000 on 18th September 2022 instead of sending money to bank of baroda and I have send money to dena bank .dena bank is now bank of baroda so the thing is that amount is successfully transferred from cred with utr no:[protected].when i checked with landlord account amount is not credited when I spoke with bank of baroda they are telling that amount is with cred only they are telling they are transferred sucessfully please help in this matter to receive money as soon as possible

Thanks
Nadeem

I paid the credit card payment on 16 sep today date 20 till now it's under process and due date was 23 no response with ur mail id and with ur tickets or id s clear the Issue others wise refund amount I have an auto debit on my card am totally unsatisfied with ur customer service no contact no no service call even u don't have any call center no to help customers...

9/19/2022
Cread app.
as i have paid the the credit card bill.the amount has been debited but not recived to merchant. so pls solve the issue, so tht i can get the refund.
Phno pay UTR NO:[protected]
cred app order id 23NQ95LYEN08

Dear Cred app,
Accuatally sir,
i have paid 7646.10 Rs money through cred app since 07 september 2022, credit card bill jumbo loan, today i spoke to customer care hdfc bank. he said no any payment for that date but deduct money from my account.so again today i paid 7646.10 Rs-so please check and refund money in my account as soon as possible.
credit card last 4 digit no-9097
order id- 5YG33DLE06G
UTR[protected]

Thanks
mohammad saiyaz lam
[protected]

Hello there, I am writing this because of mental and financial torture I am facing because of this app called CRED. I have used this to pay my credit card bill on 4rth of sep 2022 money got deducted two times from my bank and it got credited to my credit card bill one time the other 2nd time money deducted (22300) is not been refunded till now. Neither I'm getting any proper response from customer support team till now. I'm suffering alot of problems due to this inconvenience and stucked money on CRED. I am not sure if they people have any intention to refund my money. I'm getting call from CSR team to just keep waiting and they are so unprofessional to another level keep asking my bank statement and hang up on me right after telling to keep waiting.
Also I got a fraud call two days ago on behalf on CRED i was in big risk.
Now I am being mental and financially tortured by this app CRED and it's staff.
What should I do?

On the 05th sep i made a payment of 14122 and same was debited from my account. i received a message stating there was an error and if the amount is debited same will be credited to my account in 5 to 7 working days. i drop a mail and request to refund the amount in 24 to 48 hours as this was a credit card bill payment but they did not responded.
Till date that is 14th Sep i have not received my refund. i have raised complain to cred grievance, HDFC Bank where i communicating with them under Ticket ID – DELC[protected]
But they still not return my amount..neither i received from cred side nor on Bank side..what should i do.