Claimed

Cred Complaints & Reviews

1
Updated: Nov 18, 2025
Complaints 677
Resolved
71
Unresolved
606
Contacts

File a complaint to Cred

Having problems with Cred?

File a complaint and get it resolved by Cred customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Cred reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sagar Kuchekar
from Solapur, Maharashtra
Mar 18, 2023
Report
Copy

Hi, Maine 1 March ko cred se electricity bill paid Kiya tha wo failed hua lekin aj 18 days ho Gaye abhi Tak refund nahi hua. Maine cred 4 din pahle contact Kiya Uno ne bank statement share karne ko bola Maine wo bhi Kiya lekin abhi tak refund received nahi hua.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    melvin1994620
    Mar 14, 2023
    Report
    Copy

    I made a transaction with cred UPI which is not showing up in the app and the transaction has not reached merchant
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pravesh2188
      from Delhi, Delhi
      Mar 13, 2023
      Report
      Copy

      Address: H NO 2A GALI NO 6C BLOCJ K MAHIPALPUR NEW DELHI

      I have done 2 times payment but not settled in my loan on card
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sachidanand Parab
        Mar 8, 2023
        Report
        Copy

        Address: Benglure
        Website: Cred.com

        I make my Rbl credit card payment three times from cred app.In cred app payment successful and amount also deduct from my bank account.But In my Rbl credit card account amount not reached till date from cred.So I got daily message for outstanding amount.But already I paid by cred that ammount .
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          G.Kameswari
          from Bhubaneswar, Odisha
          Mar 4, 2023
          Report
          Copy

          I have made a payment of Rs.1851 on 2nd March 2023 to icici bank card with last digit 9008 through icici bank imobile app.
          Till now it has not been credited to my credit card, i have informed the bank regarding the same but they refused to receive the payment.

          Kindly look into the matter as soon as possible .

          Below mentioned are the transaction details:
          Order id-G410W41NNNPD
          UTR-HGA7P0FC0D[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Harpreet459
            from Sangrur, Punjab
            Mar 3, 2023
            Report
            Copy

            Address: 9592711305
            Website: Cred

            Recharged my mobile on 26 feb with 779 . But till date my mobile not got recharged.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harpreet459
              from Sangrur, Punjab
              Mar 3, 2023
              Report
              Copy

              Address: 9592711305

              I have recharged my mobile [protected] by 779 on 26 feb 2023, but till date amount not credited to my mobile no. I complained many times to cred but receieved no positive response. Transaction id was PU01LBDS0462
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pk1993
                from Delhi, Delhi
                Mar 3, 2023
                Report
                Copy

                Address: Plot no 12b kh no 11 &20 nangli vihar

                I m doing a payment of my credit at 1 March but the payment is not received my bank also payment deducted my payment in my bank account and how I get my money back instantly..and who gave the panelty charges if my payment delayed
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yogeshkhare1990
                  from Bhopal, Madhya Pradesh
                  Mar 2, 2023
                  Report
                  Copy

                  I am Yogesh khare from Bhopal M.P. contact no [protected].
                  I took Loan from CRED application is last year 2022, loan amount 200000 total loan Emis 36, I paid 11 Emis but my February 2023 month emi overdue due to my financial condition, Cred executives Harrassing me for payment and also they hack my contact list and harrassing my family members.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    perz
                    from Powai, Maharashtra
                    Mar 1, 2023
                    Report
                    Copy

                    Credit payemt done on feb 24 2023 transaction failed amount was to refunded to account within 1st march but still not credited.there is no email or phone number mentioned to contact.the app asked to upload bank statement, but always says something went wrong.dont know what next.
                    card ending 5651
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nitenvy
                      from Mumbai, Maharashtra
                      Feb 26, 2023
                      Report
                      Copy

                      Address: No idea as the actual lication address is unknown

                      I have been facing a lot of issues with CRED application from the last 5 months. Numerous complaints have been raised but no resolution provided. Each and everytime some or the other person calls from Cred and asks for sending screenshot or screen recordings but despite sending the same no resolution is ever provided. The issue tickets that are raised are closed each and everytime stating issue resolved but in reality no resoltions are provided. Further to this there are huge claims of six digit cashbacks to entice people in reality till date I have never seen a three didit cashback so far. In short this company and its application is a massive fraud and people should refrain from using the same
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shiva cool rox
                        Feb 25, 2023
                        Report
                        Copy

                        Address: 404, Uphar II CHSL, Plot No. 5, BHD Sanjeeva Enclave,7 Bunglows,Andheri West Mumbai Mumbai City MH 400061 IN

                        Shiva sharma
                        from Jaipur Rajasthan.
                        Dear sir,

                        As per our today discussion with Icici Bank regarding my credit card payment deducted from my account . My Payment is deducted through CRED IN for rupees of 7081.75 rupees ..

                        The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 7081.75

                        Kindly please my amount refunded in to ICICI Bank credit card

                        This amount is deducted at 04.57pm at 20/02/2023
                        This is fraduculent transaction done of 7081.75
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          O
                          officedel.jha
                          Feb 16, 2023
                          Dec 6, 2023
                          This thread was updated on Dec 6, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 198/1199, 3rd Floor, Salarpuria Emporium, Opposite Cult Fit, Hal 1st Stage, 100 Feet Road, Indiranagar-560038.
                          Website: cred.club

                          Dear Sir/Madam,

                          i had paid my credit card bill rs 4482 on[protected] through CRED Application app but it was not credited to my credit card account after that i was complained with CRED IVR and email as well but after 2moths cred is not refunding my said amount and they are asking refund credited to any other merchant account i had already shared my axis account statement for prof of refunding amount there is not credited and after many reminder and IVR CALL it is still pending request you to please take a necessary action and refund my amount to originated account.

                          with Regards
                          Suresh Jha
                          Dec 6, 2023
                          Complaint marked as Resolved 
                          Dear Sir/Madam, i had paid my credit card bill rs 4482 on 26-12-2022 through CRED Application app but it was not credited to my credit card account after that i was complained with CRED IVR and email as well but after 2moths cred is not refunding my said amount and they are asking refund credited to any other merchant account i had already shared my axis account statement for prof of refunding amount there is not credited and after many reminder and IVR CALL it is still pending request you to please take a necessary action and refund my amount to originated account. with Regards Suresh Jha
                          Dear Sir/Madam,

                          i had paid my credit card bill rs 4482 on[protected] through CRED Application app but it was not credited to my credit card account after that i was complained with CRED IVR and email as well but after 2moths cred is not refunding my said amount and they are asking refund credited to any other merchant account i had already shared my axis account statement for prof of refunding amount there is not credited and after many reminder and IVR CALL it is still pending request you to please take a necessary action and refund my amount to originated account.

                          with Regards
                          Suresh Jha
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Adilkashaf
                            Feb 15, 2023
                            Report
                            Copy

                            Double Debit EMI

                            I’ve been charged twice for the amount of 14393 on 6th Feb & 7th Feb . However ive been requesting for resolutions through the support link provided in app but all the time automated response are being provided by the Company...
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            Somesh_205
                            from Chennai, Tamil Nadu
                            Feb 15, 2023
                            Report
                            Copy

                            Address: Chennai

                            Credit card bill payment failed. But the amount was not credited back to my Bank account or the credit card. I even submitted my bank account statement confirming the non receipt of refund. I made a payment of Rs. 34, 390.98 against my HDFC credit card using Cred from my HDFC bank account. The amount got deducted from my bank account, however the amount didnt reach the Credit card. I raised a complaint through the Cred app, however there is no response till today. The ticket is till open with the Cred. This delay made me to pay additional fee and interest on my credit card.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mi82
                              from Raipur, Chhattisgarh
                              Feb 7, 2023
                              Report
                              Copy

                              On Feb 4th I paid my CC bill through CRED and the first transaction didnt go through, but amount was debited from the Account. I again tried after sometime as my CC due falls on 7th Feb. The second time the amount was debited and transaction was pending. Post which I had 2 successful transactions. But the one was remaining in pending until today 7th Feb 2023.

                              Today I get a notification that the payment was failed for 30000 and CRED has not tried reverting back too with me when multiple questions raised. Overall 60000 is with CRED and per CC statement I fall as default and the CC company has started charging daily interest.

                              I'm just going to discard my relationship with CRED. These guys don't deserve to be in the financial area and please pass the message to as many as you can so that they don't get themselves with this company.

                              Now I don't know how much debt I'll get into for trusting this platform and paying through these ###..
                              +4 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Priyans080
                                from Basti, Uttar Pradesh
                                Feb 6, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Payment Not settled

                                Website: Cred

                                I have made the payment of ₹41000 towards my brother college fees on 30th January using CRED education fees option. Payment is still not settled. App is showing payment status as pending till now. I am tired of following up with them. I was just asked to wait and wait. Its been 8 days since I made the payment. Please look into it.

                                Attached screenshot for the reference....
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                vaibh32
                                from Thane, Maharashtra
                                Feb 4, 2023
                                Feb 26, 2023
                                This thread was updated on Feb 26, 2023
                                Report
                                Copy

                                Address: India

                                If you are doing a large payment on credit card through CRED, especially on weekends, holidays etc, by default it fails, but it debits your bank account and money is refunded back in couple of days. You end up running around for another funds to make payments for credit card on last day. CRED actually uses your money for 2 days free of cost and then returns it. Think of several such failed transactions daily by CRED where they get a large float to use it every day free of cost. Its all about using free money for petty cashback of Rs10 etc. As a customer, we only see our transaction, but think of this large scale fraud for using free money from Customers by purposefully failing transactions of large number of customers with high value payments. After I get my money back this time, I am going to straightway delete this App. I have lost trust in them.
                                Yes i fully agree with you, the Cred application is a big fraud and should not be used for jyst a few rupees of cash back
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jituranu
                                  from Jaipur, Rajasthan
                                  Feb 2, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear Team
                                  I am Jitendra Sharma.
                                  I have a payment credit card bill by cred app but still bank not confirm and clearly said i haven't received any payment so please credit amount ASAP and confirm.
                                  i have payment citi bank credit card bill yesterday as on[protected] and[protected] is last day so please. my last credit card four digit is 8677.
                                  PFA..
                                  Thanks & Regards
                                  Jitendra Sharma
                                  [protected]
                                  +1 photos
                                  Feb 7, 2023
                                  Complaint marked as Resolved 
                                  problem solved thanku
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Juzer Kiranawala
                                    Feb 1, 2023
                                    Report
                                    Copy

                                    Address: India

                                    I have paid bill f bank of Baroda credit card of rs 16, 730 credit app is showing payment successful and deposited in my card, but i have not received any confirmation from my bank of Baroda bank and amount has not got adjusted yet, i am worried now as bank is calling me again and again for the payment customer support is saying the same thing again and again that it will get adjust but there is no confirmation yet, please resolve this asap

                                    UTR number for the successful transaction AXNFCN[protected].
                                    +2 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit