Cred Complaints & Reviews

My name is Farhan Haider, today[protected] i paid emi of Cred cash manually but after some time money deduct from account also with the name "nach dr dreamplug technologies" what i do please return extra amount please.

Dear Team,

I paid the 6110 rs of my SBI credit card through cred mobile App but 7110 rs deducted from my HDFC account. Extra one thousand has been deducted.

please tell me where is my one thousand rs

ORDER ID- RDPDVED6WOX

UTR- HGA5P108BE[protected]

DATE OF TRANSACTION-- 01.02.2022

CRED payment to my Card was initiated on 24th August, 2022 for the amount ₹ 19, 204/-.
Twice the payment was failed and refund of ₹ 19, 204/- is pending.

ORDER ID: WJJ804J296D

Please note, payment was failed on 24th of August, i.e. more than a week as on today and yet im yet to get the refund!
Now the app is showing the refund will be reflected in my bank account on 8th September, 2022 which is about 15 days after the failed transaction...!

My due date for the payment toy card is 2nd September, 2022!

Will CRED team be responsible if my due date for the payment is crossed and if my CIBIL is affected??!!

Such a pathetic service and fooling people with their money!!

Kindly note all the people will not be able to arrange for some alternate source of fund to pay the bills on time.

If such transactions issues cannot be resolved in short time, then whats the point using CRED?!! Just throwing CRED coins which is of no use and playing with public money!!!

CRED is completely responsible for this issue and i need an immediate resolution and refund on this matter.

Have made a credit card payment on 4th September 2022 via cred app and the amount was 18275, the amount was deducted from my credit card and got a message payment successful but the status is showing in process. The amount is neither returned to my bank account nor deposited to my credit card account.

I am waiting for this since 3 days and have raised a request too but no response yet.

The order ID is E5Q4REW9G2EX...

I am having very horrible experience with cred. They having a worst customer care model where they didn't response and customer cannot reach them directly over the phone.

I am trying to reach their support since last 15 days but no response yet from them except the automated email.

Reached them every where social media, sent email and multiple follow-ups but they are not at all responding.

I have made my credit card payment as on 25th Aug 2022 which was my due date through cred and the payment was debited from my bank account but it got failed through cred and because of that now I'm facing issues I have to pay a late payment charge to credit card company so it's all because of cred so I demand a compensation from cred

Dear Team,

I paid the 6110 rs of my SBI credit card but 7110 rs deducted from my HDFC account. Extra one thousand has been deducted.

please tell me where is my one thousand rs

ORDER ID- RDPDVED6WOX

UTR- HGA5P108BE[protected]

DATE OF TRANSACTION 01.02.2022

Rent pay was made to my account on 26th August and it's was reflecting that it will be credited within 2 days and after two days it was reflected success but the amount is not credited in the account I am continuously following up via email with cred but they are saying we are checking the issue give 24 to 72 hours but now its completing a week and I still not received my money.Requested them to call but no response via call.
Already submitted the bank statement which they asked for but still it's pending.

Regards
Arfin zubair
[protected]

I paid the 6110 rs of my SBI credit card through cred mobile App but 7110 rs deducted from my HDFC account. Extra one thousand has been deducted.

please tell me where is my one thousand rs

ORDER ID- RDPDVED6WOX

UTR- HGA5P108BE[protected]

DATE OF TRANSACTION-- 01.02.2022

This is regarding the refund for the payment of Rs 3, 254/- initiated by me through CRED app dated on 03th Aug 2022. Wherein it was done for the purchase of Mobile phone through my credit card of HDFC Bank which was used by me by the Third party app i.e. CRED. I would like to mention here that despite of complaining many times to the CRED app and my bank that is HDFC as well, there is no progress in my refund status here. As the amount is been debited but I did not receive the refund for the same. Its almost been more than 3 months now. I firmly believe that as the as a trusted customer towards my bank you are liable to pay me the refund with the compensation as well. As the payment that is stuck was supposed to be used for my personal expenses, and due to such irresponsible and negligent behavior of the CRED app and the Bank it has been really unfortunate that the payment is stuck and I'm not able to use the same. Also I would also like to mention here that is the bank cannot take up the responsibility of such third party apps, there no also be no provision to use the same. I would like to get my refund withing 1 week of the notice of the compliant. If not done I would like topo approach the consumer forum in person for the same . With the complaint I'm attaching all the conclusive p[roofs of the transaction herewith. Thanking you in anticipation.
Order id - EEQ52D3X541

During credit card paymnet amount RS 8804 dibited on 21.08.2022, till now not credited my account

I have paid RBL credit card payment of Rs 213049/- through CRED on 25th July and subsequently debited from my Kotak savings ac. 29th July I got message from CRED that transaction failed. Kotak bank has confirmed that the payment was successfully paid to merchant bank and RBL has said they have not received any payment. When chatted with CRED support, I have been seeing the message that the refund is initiated and till date the amount has not been refunded to my ac.
Very disgusting to note that no response from CRED to my mails shooted to them .
The amount is lying with CRED. Because of CRED, I had to pay RBL CARD minimum amount and interest charged by them is around 15000/-.
Please look into the matter seriously

Regards
Shailendra
[protected]
[protected]@yahoo.com

On the 8th aug i made a payment of 146486 and same was debited from my account. i received a message stating there was an error and if the amount is debited same will be credited to my account in 5 to 7 working days. i drop a mail and request to refund the amount in 24 to 48 hours as this was a credit card bill payment but they did not responded.

On 17th the call me and why i was furious they said you will receive your refund by 18th and also committed to refund any interest for delay payment to CC company. Till date that is 31st aug i have not received my refund. i have raised complain to cred grievance, axis bank there banking partner & alos to NCPI. no has made any reverts. i am communicating with them under Ticket ID – 5210349.

Now daily i at least complain 4 times to them but no revert. no phone no for a call center so not possible to contact them. and no reverts on mail. they are not at all serious regarding this and seems like they are on a verge to do a scam or fraud. i even did multiple transaction with them so that they would refund the amount but they are not responding. an early revert & refund is appreciated as today we can even make transfers on a sunday or a holiday and there this company, were errors was in there app and i am being suffering for my refund.

This is regarding the refund for the payment of Rs 71, 492/- initiated by me through CRED app dated on 13th May 2022. Wherein it was done for the purchase of Mobile phone through my credit card of HDFC Bank which was used by me by the Third party app i.e. CRED. I would like to mention here that despite of complaining many times to the CRED app and my bank that is HDFC as well, there is no progress in my refund status here. As the amount is been debited but I did not receive the refund for the same. Its almost been more than 3 months now. I firmly believe that as the as a trusted customer towards my bank you are liable to pay me the refund with the compensation as well. As the payment that is stuck was supposed to be used for my personal expenses, and due to such irresponsible and negligent behavior of the CRED app and the Bank it has been really unfortunate that the payment is stuck and I'm not able to use the same. Also I would also like to mention here that is the bank cannot take up the responsibility of such third party apps, there no also be no provision to use the same. I would like to get my refund withing 1 week of the notice of the compliant. If not done I would like topo approach the consumer forum in person for the same . With the complaint I'm attaching all the conclusive p[roofs of the transaction herewith. Thanking you in anticipation.

I have made rent payment through cred on 25 August for two days they where delaying to process amount after two days app is showing that payment is processed but the amount isn't credited to my account...

Hi,

I made a payment of rs.13230 for my credit card on 30-Aug-2022 and the payment got failed but the amount was debited from my bank account.Still the refund is not initiated and am not able to add the instant refund account too

I paid my HDFC Credit card bill through CRED app on 2 Aug 22. Amount was Rs.10806/- CRED app is showing payment was made to credit cards but actually amout was not credited to my Credit card. My card was temporarily blocked due to non payment of bill. I paid the bill again on 16 Aug22 with Rs1341/- fine and service charge. Almost one month past. I requested CRED customer support many times but they are not refunding my money.

I have pay bill of my credit car but after 6day it's show transaction declind due to thi my bank fine me late fee and also it's affect to my cibil

Good Evening Sir/Madam, Recently I have purchased omani dates(500grams) at discounted price of 171 RS usually its Maximum Retail Price of the product was 650Rs.. I have entered the address details while ordering this product. I don't even know why they have cancelled the product. If it is a non-serviceable area they must not accept the order. I don't think this as normal one. As i am the one who is eagerly waiting for the product. They were manipulating the customers and earning interest amount over the amount paid by the customers. I have paid only 171 RS but through out the world they might get some crores. I hope this was not a simple one. I request you to consider my issue and resole it as soon as possible

My Order ID : X2PVGN98V3D
Amount 29742
it's failed i contracted cred customer service through email they didn't give proper response as per norms they need to refund in 3hr but already 24hr done.
They created ticket 5502977
No resolution please take a action and give my refund asap...