Claimed

Cred Complaints & Reviews

1
Last updated Apr 24, 2024
Complaints 663
Resolved
69
Unresolved
594
Quick Links
Statistics
Share
Contacts

File a complaint to Cred

Having problems with Cred?

File a complaint and get it resolved by Cred customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Cred
Customer Service Contacts

Cred Website

Cred Head Office Address

No 1198, 3rd Floor, Salarpuria Emporium,
1199, 100 Feet Rd, Indiranagar,
Bengaluru 560038

India

Cred reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Radish
from Puri, Odisha
Aug 23, 2022
Report
Copy

Credit Card Payment Failed but debited amount not reversed after 10 days

Dear Sir/Madam
On the 11th of August 22, I made a payment of Rs 25, 148.63 (Order ID WNQLR2QRNPV) towards the payment of my ICICI Credit card. The payment failed but the amount was debited from my account (Axis Bank) and till now it wasn't refunded.

Already written several emails to '[protected]@cred.club' but my issue is not resolved yet. Only created a Ticked ID 5383087 against my complaint but no further communications...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santanudass555
from krishnanagar, West Bengal
Aug 23, 2022
Report
Copy

Refund issue

Address:No. 1198/1199, Salarpuria Emporium, 3rd Floor, 100 Feet Road, Indiranagar, Bangalore — 560038.Karnataka, India.

My name is Santanu Das, Registered Email address-santanu.[protected]@ymail.com, Registered Mobile no-[protected].
I have paid electricity bill on 6th August 2022 to the west bengal electricity (WBSEDCL) . The bill amount was Two thousand one hundred and sixteen rupees only (2116/- Rs.). And the order ID was 23J86Z48W5Y3. But the payment was failed. Still now I didn't receive the refund at my source account.I contact cred support they told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ertarunbedi
from Amritsar, Punjab
Aug 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rent payment not Received

Address:Amritsar, Punjab

I paid Rs 10000 Rent by using my Credit card but amount deducted on 20 August at 12:30 pm but amount not received in account Till Now...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
ishubhamjain
from Delhi, Delhi
Aug 20, 2022
Report
Copy

Refund Not received by Cred

My refund not yet recieved from Cred Rs. 63508.68. Already 20 days over their customer support also no responding properly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navendu Kumar
from Noida, Uttar Pradesh
Aug 20, 2022
Report
Copy

Unauthorized credit card charges

My card payment was rs 54, 975.74 and money deducted from bank 56, 474.74, why is taken hidden charges? Please revert my hidden charges or cancel my transaction. Transaction ID: 9PD4GNQ3ZD9...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seevi1987
Aug 20, 2022
Report
Copy

Late fees charged due to their mistake

I have credit card payment through cred they sent message of successful payment and after 5 days they sent message of failed transaction, due to them I have been charged for late fees...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotsnapanicker
Aug 20, 2022
Report
Copy

Refund not initiated for failed McDonalds Order

Hi Team,
I had placed an order 7th August - Order # 265JG1258NP8, while ordering the payment was made through Cred App. Although the payment was successful and was deducted, the order was not successful. I waited for 12 days, but still the amount has not been reversed.
When I reached out to Cred for refund they quoted tracking ID 06442CBF-7ECF-4C8B-A575-1A4B0D82776B and asked to seek confirmation from Mcdonalds team.
Unfortunately...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinaypagrawal
Aug 19, 2022
Report
Copy

Insurance payment not realized

I have made a payment of Rs. 10, 000 through CRED app on 25 Jul 2022 for an insurance policy. The amount is still not transferred to the insurance company. I have been highlighting this to the CRED team for the last 3 weeks, however every time I have received standard reply that their team is looking into it; but there is no resolution (Ticket no 5033797). I have been requesting to refund my amount, but there is no discussion on that. I am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ranjiththanapaul
from Chennai, Tamil Nadu
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
Report
Copy

Regarding refund on failed transaction

Address:No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India

The payment of Rs. 89000/- with Order ID R562E28VGNR made towards the RBL Bank credit card (9671) failed on 29 July 2022..The money was deducted and didnt reach the RBL bank. After 2 days, the status was updated as payment failed and refund initiated on 1-Aug-2022. I am chasing through multiple requests from AUG 1'st onwards but the refund has not done yet . they are not even giving proper response rather than generic reply to the mails and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tkgulabani
from Mumbai, Maharashtra
Aug 17, 2022
Report
Copy

Payment not paid / deposited to my credit card

Address:Bangalore
Website:cred.club

I have made a payment of Rs. 271.07 on 12th Augusty through CRED app for my SBI credit card. Till now, it is NOT credited to my credit card. Order id of CRED is DG6NVXX01D9 and the UTR number for the same given by them is AXNFCN[protected].

CRED App is showing as payment processed and the bank has confirmed the receipt of payment. SBI credit card has still not shown or confirmed receipt of the same.

The same is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manas@1
from Tangi, Odisha
Aug 17, 2022
Report
Copy

Credit card bill Payment related

I have paid my credit card bill due on due date i'e 13.8.2022 and the app shows its status as successful and they shows that they got confirmation from bank aswell. But after 4 days of payment the transaction got failed i got reversal but bank charged late payment fee on my card....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khuzema siam
Aug 16, 2022
Report
Copy

Payment failed via Cred but no refund processed

I have made two payments towards the same Yes bank credit card via Cred. First payment was made on 3rd August and the second payment was made on 10th August. Total amount paid is Rs. 85, 864. Cred in the confirmation messages has said that they will process the refund in 4 days. However, it took them 4 days to even confirm the payment failure and no refund has been generated yet. In addition to this, I am being charged late fees (Rs 1000)...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Venky2737
from Hyderabad, Telangana
Aug 16, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund money

The payment of Rs. 82, 345/- with Order ID P6E4R4WEDQ6Y made towards the HDFC Bank credit card (3653) failed on 1 August 2022..money was deducted even thought transaction was failed, I am raising requests from AUG 1'st onwards but issue not yet resolved. they are not even responding to the mails and they don't have customer support number also.

Please look into this and do the needfull....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Murali Aitha
from Vijayawada, Andhra Pradesh
Aug 15, 2022
Report
Copy

Kotak credit card payment showing processing

Hi
I paid kotak credit card payment of 286000 by cred app on 13th night at 9:30, still it's showing processing and I sent mails to customer support they always write back to me we regret for inconvenience caused.and they don't respond after 8pm at all. How cred managed without proper support team and support contact number with such huge transactions. Card due date also crossed I think card issuer will charge huge financial charges,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjeet kv
from Gurugram, Haryana
Aug 13, 2022
Report
Copy

Damage product return

Address:Gurgaon

I have send the many mail regarding return my damage product first' complaint date of 21july but didn't receive any response from your side why I want to know why you are working yet..
I need the proper response for the same issues...
Ordered I'd. D12X5GYQWJ3
Complaint I'd. (#4963876)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rx Sameer
from Korba, Chhattisgarh
Aug 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment failed money deducted.

Website:www.cred.club

On 06.08.2022 I'm paying my credit card bill amount ₹45485 Payment Failed But money deducted from my account. I contacted multiple times email, ticket raise[5173667], My issue not Solve. there was not any agent for chat or call. Still my Money Pending,
UPI REF. No.[protected]
DBTR/[protected]/[protected]:04:45/UPI
Cred Order ID-L4DJ3R56NGJV
MY BANK SHOW ME successfully Payment Sent to [protected]@icici
Please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Peetala Chandra Sekhar
Aug 13, 2022
Report
Copy

Refund not issued

I have to get refund from cred but not issuing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kavita narula
Aug 12, 2022
Report
Copy

Fraud on My Credit Card Kotak Mahindra Bank

Address:C-5C/2A JANAKPURI

5th of August -2 Transaction
[protected]
[protected]
Tranaction amount 50774 Each...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CA Ankur jain
Aug 12, 2022
Report
Copy

Recharge failed

Address:mumbai

Recharge done on 2ed aug 2022 for VI India amount of Rs 298/- but still payment not get by biller nor refunded back to card account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Motepallianil
from Gudivada, Andhra Pradesh
Aug 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not credited to my account for a failed transaction

On july 12th i made a payment through CRED app and that transaction was failed but amount debited from my account upto now(12th august) the amount was not refunded to my account, its been one month and they are simply saying that the team is working on it and we will get back to you when there is an update, they are taking more than a month to solve a issue...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy