Cred Complaints & Reviews

I have to get refund from cred but not issuing.

5th of August -2 Transaction
[protected]
[protected]
Tranaction amount 50774 Each

Recharge done on 2ed aug 2022 for VI India amount of Rs 298/- but still payment not get by biller nor refunded back to card account.

On july 12th i made a payment through CRED app and that transaction was failed but amount debited from my account upto now(12th august) the amount was not refunded to my account, its been one month and they are simply saying that the team is working on it and we will get back to you when there is an update, they are taking more than a month to solve a issue

I have added a order FIR-BOLTT company smart whacth modal (beast sp02 1.69) still date not recevid my producat cred custemr care serive more then time complaint but not responding company also irresponsibill

I have made a payment of Rs. 20000 on 05th AUGUST 2022 through CRED app for my AXIS credit card.
Till now, it is NOT credited to my Credit card. Order id of CRED RPEYDWGGG0QR, Amount was debited from my bank account but in CRED App it shown Payment Failed.Till 11/8/2022 amount is pending

Dear cred.
Kindly clear your stand on House rent who not pay in land lord accounts.. But Amount is deduct from my credit card..

Attachment Given below..

I have made a payment of Rs. 35584 on 29th july through CRED app for my SBI credit card.

Till now, it is NOT credited to my Credit card. Order id of CRED 84912PW5V3X

Amount was debited from my bank account but in CRED App it shown Payment Failed.

Then I got a message that they will return my amount within 7 working days, now it's been more than 13 days but still I didn't get my payment from CRED.

Support is very poor over mail or App. It is unnecessarily giving torture and restless to consumer's. Kindly do the needful either pay it to CREDIT Card account or refund it.

As requested by your team, Please find the attached screenshot for the payment received by the merchant.

As per the merchant statement, the transaction failed due to some two-factor authentication failure, so kindly initiate the refund for the same as it is been already 10+ days since the transaction has not been credited to the merchant account.

I am under great pressure from the merchant end so please initiate the refund, or let me know do I need to raise a concern on Twitter or Consumer court because none of your representatives or the support is taking this matter seriously.

Kindly reply to me ASAP regarding the same. Looking forward to hearing from you

On 02.08.22 i paid my yes bank credit card bill through cred app my amount debited from my bank account but neither credited to credit card company nor reversed to my bank account
[protected] is my mobile number
alo.[protected]@gmail.com is my mail id pls do the needful

I had made a payment for hdfc credit bill through cred app, it showing payment failed but money deducted from my account .in cred it was showing money will be reversed but its been 5 days still i didnt get any amount back.and very bad customer support from the cred.

Hi
I have made a payment of 67100 towards my Yes bank credit card on 3rd August 2022 through Cred App. Amount is debited from My savings account but it is not credited to my credit card. 7th August 2022 was my due date and today is 8th there is no action. I have written queries and mails but they are giving only computerized responses. Order ID NXN4VJ6PQ0J.
Please solve this issue at the earliest.

I tried to pay the Axis Credit Card Bill of rupees 9708 with Order ID 2YQ0VJZZJJR using the CRED app on 30th July 2022.
The amount got deducted from the bank but the status shown was failed, and a refund was promised to receive on 5-7 working days but still, no amount got to my bank yet.

The date on the amount deducted: 30th July 2022

The date of refund promised from CRED is: 5-7 working days (till 7th August 2022) but no refund got back to my account

Order ID: 2YQ0VJZZJJR
Amount: Rs. 9708
Card Ending Number: XXXX 5884

Request to take appropriate action immediately to get back my refund amount to my account.

My card unblock please sir payment processing method not working so please unblock my card sir

I had made the payment of rupees 65, 000 for repayment for my icic credit card in cred app but the money has not credited to my credit card but the app shows that it is successful.so please kindly do the needful
And order id in cred app JZQ1G9R66Q3W
And utr id[protected]

Myself T L Venkateswara Rao, working in DRDO, Min of Defence, Govt of India.I have been using CRED for more than a year for credit card card bill payments and i felt it was quite user friendly app.

2. But, the last credit card bill payment in the month of July 2022, I was charged an interest by SBI due to late payment which was completely not my mistake.

3 The same, I will explain you in a sequence

I have paid 10000/- towards credit card bill using UPI on 19 Jul 2022 and the popup appears as Payment successful and my amount was debited. since my credit card bill due date was 21 Jul 2022, i was relaxed because i have paid on time.

Later, on 25 Jul 2022 which was after my due date i have received a message saying that your credit card bill payment has failed. If my bank has not accepted the payment due to server issues, they should credit back my amount on the same date stating the reasons. Even-though, they are not credited the amount, atleast they should inform then i would have pay another payment.

4. The next difficulty i faced was there was a link in that message for instant refund. I tried using that link to give details of my account for refund, but I am unable to submit.If that instant refund method works, atleast i would have paid on the date when i received that message.I waited for next day since i didn't have enough money in my savings, i didn't get refund on the next day and i borrowed money from my friend and paid on 26 jul 2022.

5. Due to the above, I was paid late by 5 days, SBI charged an interest of around 2500/- including taxes.Henceforth i request you to kindly take necessary action and compensate my losses incurred.

Order Id for reference: J25W9XPD0XDR

Regards
T L venkateswara Rao,

I have made payment 15237/- through cred app on 31st july for my SBI in cred app it is showing payment processing till 1st august order id in cred are VNVQ31LZVZ4
please refund my money or else pay to credit card

Payment not credited in my credit Card amount of Rs, 99000/- but amount debited form my bank ORDER id 68GN3LRN92.

This amount neither credited in my credit card nor refunded in to my bank account after the transaction 72 hours.

for that i have to pay additional charges to pay for late payment.

Regards,

K. Tulsi.

Its almost a more than a month when i ordered from Cred Shopping, when i filled the complaint after 15 days they told me to share the Accounts Details, as they refund the amount, i shared the account transactions, till today they haven't Refund the money, they only said we will get back you in 48 hrs or 72 hrs, but they only send the Computerized messages.

Hi,

This is Vinit Kumar from Bangalore, On 29th July 2022, I made a FastTag bill payment through the CRED app. The amount debited from the card but not yet credited to the Paytm FastTag wallet.

I send lots of emails to the cred support, on CRED social media(Facebook cred support, Twitter cred support) but they are just doing time pass and not showing intention to refund the amount or credit to the FastTag account.

I shared the Paytm wallet statement, Paytm FastTag statement, and Paytm emails to CRED support through all modes of communications.

I have enough evidence that the amount is not yet credited to the FastTag account.

CRED ticket id 5067000, order ID XZYL5X22W8G9, transaction reference ID "7byez0lzaGvXNM1lJLDR"

Total Amount Rs. 5000