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Cred Complaints & Reviews

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Last updated Apr 24, 2024
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Cred reviews & complaints page 20

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J
joshi joe
Jul 1, 2022
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Failed transaction

I have done a transaction of Rs. 21, 006 on June 30th 2022 through cred app from my ICICI Bank account to Axis Bank credit card. Amount was deducted, but transaction failed. I haven't got my money back. Cred app is showing it will get refunded within 7 days. Please help me out in this regard.

My order I'd is LR6NLXG5XJ5W...
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S
from New Delhi, Delhi
Jun 27, 2022
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Loan closure issue

Address:A2/217A, Gali no 10 , phase -5 aya nagar

My name is Sameer Barua.

I took a loan from the CRED app. I am ready to close this loan, pending amounts. i tried to make a pending payment by CRED app. This shows an error. Said try with different methods.

The pending amount was INR 2, 74, 900 i tried alot to close this

I raised my first complaint on May 21st, 2022.

Then i received a call from the CRED team. They replied, "Same...
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S
from New Delhi, Delhi
Jun 27, 2022
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Loan closer issues

Address:A2/217A, Gali no 10 , phase -5 aya nagar

My name is sameer barua
I took loan from CRED app not i am ready to close this loan pending amounts i tried to make pending payment by CRED app this showing error try with different methods
The pending amount was INR 2, 74, 900 i tried alot raised first' company on 21st may 2022
Received Call from CRED team they replied same line try again no further action taken by them.
Still my issue active not able to close...
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P
Panga Mahita
from Chirala, Andhra Pradesh
Jun 27, 2022
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Refund Status Pending for long

Address:Bangalore

I have raised a ticket with Cred for pending refund amount and it has been few days since I have raised the ticket #4598035. I have already shared the statement but NO Update yet.Getting automated patience appreciated responses from support. The support team is pathetic and my money is struck with the Cred team....
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V
Vaibhav9975
from Kolhapur, Maharashtra
Jun 27, 2022
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Payment initiated but didnt credited to Institute account

Respected Sir,

On 21st of June i transfer 45000 towards my college fees From SBI credit Card. But till the date amount is not credited to my account. Kindly do the needful at the earliest. Already 5 days are completed. Also i raised complaint about same. Ticket Id 4578671. How many days till requires..? No one contacted me from last 5 days.. Thanking you.....
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A
Anand Vashisht
Jun 26, 2022
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Bombay shaving product

I ordered product from cred app store and paid money beforehand. I am seeing order status "delivered" in cred app as well as their courier partner Shiprocket but I have not received the product yet. courier company called me but no one available outside my house and when i again called no one response and after sometime it's showing deliverd on app.

When I saw delivered status I immediately contacted cred and they replied "We...
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S
sumit sad whatsapp status
from Saharanpur, Uttar Pradesh
Jun 25, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
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Referral cashback not credit

Hello sir my name is sumit and i was referred cred to my friends and my 2 friends registered and pay our credit card through cred but cred didn’t give me referral money and when i contact to cred they told me your referral program was blocked and you are not received any referral benefits but why my referral blocked and i was referred my friend before blocked my referral program so i want my money if i have not received my money i am going...
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K
kiran11more
from Mumbai, Maharashtra
Jun 25, 2022
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Product not delivered but its showing delivered in cred and courier tracking

Address:banglore

Hello,

I ordered product from cred app store and paid money beforehand. Order was placed on, 16 June 2022. Now after few days on 22 June 2022, I am seeing order status "delivered" in cred app as well as their courier partner xpressbees but I have not received the product yet. nobody from courier company called me nor my family or neighbors received the package.

When I saw delivered status I immediately contacted...
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R
Rajesh Rajaguru
Jun 24, 2022
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Amount Refund

I have make rent payment of Rs 12000 and Rs 15000 .total 27000 still not yet credited to landlord account ..i am waiting more than 3 days but still refund not came ..please clear and refund the amount...
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G
gurtajs4
Jun 18, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card bill amount deducted twice

Hi,
My name is Gurtaj.
I did Credit card bill payment on 9th June for amount 1, 49, 741 INR via cred app.
The transaction showed failed for first time but succeeded second time.
Amount was deducted 2 times from my account and its been 10 days, its not refunded.

SBI Account Ref No - [protected]IGANSSPNA5

Please help me
[protected]@gmail.com
Ph-[protected]...
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I am pay rent from cred app.
Money is deducted from credit card and payment is successful but not credited to reciver account ..
UTR transaction no is[protected]...
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P
Pranav092
from Pune, Maharashtra
Jun 15, 2022
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Incorrect Mobile phone recharge

I used the Cred app to recharge my jio number on 11th June 2022 with a 499 plan of 2GB/day for 28 days. But my recharge was done for another pack. I contacted the3 jio customer service and told them the issue, I was refused a refund or change of plan saying Jio was not responsible for the mistake as it was done by a third-party app. Then I contacted the Cred customer service through their app but i got unsatisfactory computer-generated responses....
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T
Thatiparthi07
Jun 14, 2022
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Payment Issue - Late fee charges

Address:Hyderabad

I have two ICICI credit cards one is ending with 5007 Coral card other one is Amazon pay card ending with X-6004, I added both in CRAD..I spent on coral card ending with 5007.. CRED was shown the due amount in Amazon pay card X-6004 instead of coral card, This misleads me to pay bill against wrong card. both are the ICICI cards & I thought i might used the amazon pay card and paid the shown amount. I came to know the actual truth when ICICI...
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S
srinivas07
from Hyderabad, Telangana
Jun 14, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Issues

Address:Khairatabad,hyderabad
Website:cred.club

I have two ICICI credit cards one is ending with 5007 Coral card other one is Amazon pay card ending with X-6004, I added both in CRAD..I spent on coral card ending with 5007.. CRED was shown the due amount in Amazon pay card X-6004 instead of coral card, This misleads me to pay bill against wrong card. both are the ICICI cards & I thought i might used the amazon pay card and paid the shown amount. I came to know the actual truth when ICICI...
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C
Cred app customer care number-9064-786-587 india call now..
Jun 11, 2022
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My money refund In

Deducted but payment has not been made. They are holding my money....
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R
R.k By Ravi Vlogs#
Jun 11, 2022
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Product delivery related

Website:Cred Android app

I order zoff masala order through cred application last 24 may 2022 order showing deleved but not received me...I am complaining many time but no any info about they closed my complaint order no D4PD9P42R45 THEY CONFUSED ME THEY SENDING MY ORDER AFTER CLOSE MY COMPLAINTS... actually I order same item two time one they delivered timely but another no sending......
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A
ashutosh.ge
from Noida, Uttar Pradesh
Jun 11, 2022
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My RBL Bank Card payment not Settled

The card payment was made on 7th May 2022 against RBL credit card ending with XXX51 with amount 99000 INR & 3040.44 INR via cred app. Now I get a statement from RBL bank that the amount has never been credited to my RBL bank credit card account. I had raised this request multiple times in the CRED support platform to help me but every time you guys have closed my request by saying the query is addressed. ...
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V
Vimal16578
Jun 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Payment Issue

Hello Team,

I made a payment of Rs 8450.15 to below mentioned card using CRED.

Card Number - [protected]

The amount debited in CRED app reflects as Rs 8450.15. However, when I checked on savings account, amount of Rs 11449.15 has been debited.

The receipt from CRED also reflects as Rs 11449.15. However the payment history reflects only Rs 8450.15.

I checked...
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S
Sudhakar Kasinathan
from Chennai, Tamil Nadu
Jun 11, 2022
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I have paid my rent via CRED app

I am Dr.sudhakar Kasinathan I have paid my rent to my landlord from my credit card on 4/05/2022 the amount got deducted from my credit card. Of amount Rs 36418 but it showed failed transaction and my landlord didn’t receive the rent and again I tried on 6/05/2022 and the money of amount Rs 36418 was again debited from my credit card now my landlord account was credited. So twice my credit card money has been deducted. Inspite of repeated...
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D
deepak6697
Jun 10, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of failed transaction amount in my bank account

On 28th May 2022, I made my credit card payment of Rs 15247/- through the CRED app, and on 1st June 2022, I was informed that the payment is failed and the amount will be credited to my bank account within 3 working days. The payment is still not credited into my account to date, I also raised complaints about the same at the support option available in the app. Moreover, they are not bothered about the mental harassment faced by the customers....
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