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Cred Complaints & Reviews

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Updated: Feb 16, 2026
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S
SanthosKumar T
Jul 9, 2022
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I'm struggling for credit card payment. Which I got penalised already but still it is showing as processing.
On 7 July 2022 Transfer amount Rs 22887.37 HDFC Bank through Cred to ICICI credit card Amount was debited in HDFCBANK But not Credit in ICICI credit card.
I contacted to HDFC bankers they told me amount transfer is successfully, Please ask to CRED Department. So is this issue can be resolved or not it is almost 72 hours completed the TAT is over.
And who is responsible for penalising me and for CIBIL score
Jul 09, 2022
Updated by SanthosKumar T
I'm struggling for credit card payment. Which I got penalised already but still it is showing as processing.
On 7 July 2022 Transfer amount Rs 22087.37 HDFC Bank through Cred to ICICI credit card Amount was debited in HDFCBANK But not Credit in ICICI credit card.
I contacted to HDFC bankers they told me amount transfer is successfully, Please ask to CRED Department. So is this issue can be resolved or not it is almost 72 hours completed the TAT is over.
And who is responsible for penalising me and for CIBIL score

Jul 09, 2022
Updated by SanthosKumar T
I'm struggling for credit card payment. Which I got penalised already but still it is showing as processing.
On 7 July 2022 I Transfered the amount of Rs 22087.37 through HDFC Bank through Cred app to ICICI credit card Amount was debited in HDFCBANK But not Credit in ICICI credit card the due date is 8th July.
I contacted to HDFC bankers they told me amount transfer is successfully, Please ask to CRED Department. So is this issue can be resolved or not it is almost 72 hours completed the TAT is over.
And who is responsible for penalising me and for CIBIL score
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    H
    Hilal Sir\'s Biology
    Jul 9, 2022
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    This is in your refrence that i paid Rs 9500 to my concerned credit card under order no 6L4DP9NV8LYX attached with this mail.
    I contacted you from the day one but failed to resolve the issue. I contacted branch and i was told from bank side cred is wholly responsible for your payment. My last date is 10th july for billing cycle what will be the late charges you will pay for that and I will inform to bank omesdon and took case against you

    Hilal Ahmad Ganai
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      A
      Ajju@110
      from Thane, Maharashtra
      Jul 8, 2022
      Resolved
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      Resolved

      Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Hal, Stage 1, Indiranagar, Bengaluru, Karnataka 560038

      I have paid 72400/- to RBL credit card pay through cred aap on June 29th 2022 the amount was deducted to my saving account and transaction failed today it's 10th day I still not get my money back to my sources account I have got only system generated response from cred poor and pathetic service m suffering alot from last 10 days
      Jul 8, 2022
      Complaint marked as Resolved 
      Not resolved its wrong press button
      Jul 08, 2022
      Updated by Ajju@110
      I have paid 72400/- to RBL credit card pay through cred aap on June 29th 2022 the amount was deducted to my saving account and transaction failed today it's 10th day I still not get my money back to my sources account I have got only system generated response from cred poor and pathetic service m suffering alot from last 10 days

      Jul 08, 2022
      Updated by Ajju@110
      I have paid 72400/- to RBL credit card pay through cred aap on June 29th 2022 the amount was deducted to my saving account and transaction failed today it's 10th day I still not get my money back to my sources account I have got only system generated response from cred poor and pathetic service m suffering alot from last 10 days

      Jul 08, 2022
      Updated by Ajju@110
      Cred app is using public money These people are fraud and are using public money. a very big scam is going on my 72400/- is still not credited to my sources account

      I saw many people's have same issues and same date payment it's a scam
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        H
        hardik1998
        from Bhopal, Madhya Pradesh
        Jul 8, 2022
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        Sir maine 28.06.2022 ko mere punjab national bank ke credit card se cred app ke jariye rent Rs. 20000 ka payment kiya tha. par wo mere landlord ke khaate me gaya hi nahi. Cred dwara 30.06.2022 ko payment process me dikha diya gaya. mere dwara lagataar 29.06.2022 se email, twitter or application par is samband me complaint darj ki gayi. My Ticket No. 4701825 aapne email par land lord ka statement manga, mene land lord ke phone pe se link sbi account ka statement bhi send kiya. phir Cred ne mujse 05.07.2022 ko mail kiya payment landlord ke punjab national bank me jama hua hai. maine landlord ke pnb account bhi mangaya unka pnb khata bhi nil hai. Isme koi amount jama nahi hua. me done bank ke statement mail ke sath attach kar mail kiya. aap check kar lijiye. mene credit card se rent ke liye loan liya tha. wo amount mere land lord ke khaate me to nahi aaya, par mere credit card me bill me aa gaya. bill ki copy bhi send kar raha hu. use bhi check kar lijiye. what can i do me mentally bahut paresaan ho raha hu. Please check this matter.
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          M
          Muru@9960
          from Pune, Maharashtra
          Jul 8, 2022
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          Address: bengaluru

          I Have Done The Payment To My Landlord Thru CRED ..The Payment Is 47998 Rs. But Recipient Didn't Get The Payment Please Confirm That And Let Me Know.

          Order ID : J3P26V60VXJ

          Please Kindly Do Check The Issue And Solve It ASAP.
          Regards,
          Murari Tat
          [protected]
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            K
            kmcsbsc
            from Bengaluru, Karnataka
            Jul 8, 2022
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            Address: Bangalore

            Have made a credit card payment of Rs 24552.05 via cred app and the amount was deducted from my bank account and recieved message in CRED app payment failed.

            The amount neither returned to bank account nor deposited to credit card account.

            This was happened on 30th of june 22 and today is 8th July 22, its been almost 9 days since the payment made still not received the money back & getting calls from credit card to make the payment.

            Sending mails on daily for CRED support, not received any response so far.
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              A
              AbhishekBhatia7
              from Delhi, Delhi
              Jul 8, 2022
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              Paid credit card bill using the cred app, but the transaction failed. The amount got deducted from my bank account and it has not been refunded till now. Today is the 8th working day since the failure of the transaction. Also raised a support ticket 4736412 on their app but they haven't responded after that. I want a full refund of the amount (Rs 28476) along with the late payment penalty payable to the affected customer as per RBI circular RBI/2019-20/67 DPSS.CO.PD No.629/02.01.014/2019-20, which states that any delay beyond T + 1 days in case of failed UPI transactions attracts a penalty of ₹100/- per day if delay is beyond T + 1 day payable to the affected customer.
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                R
                Reddy e
                Jul 8, 2022
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                I made a payment on 30/06/22, 27249/- for sbi credit card. Transaction was failed and money was not refunded to my account.
                Order id# 5Q48DQRZ40Z9
                Jul 08, 2022
                Updated by Reddy e
                Not yet resolved
                Issue resolved
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                  V
                  vijayakrishna1
                  from Chennai, Tamil Nadu
                  Jul 7, 2022
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                  The ticket closed without resolution, My credit card transaction failed 7days back and I didn't receive amount#51, 654
                  Paid to Citibank credit card through cred, This was ridiculous No point of contact and no customer care support. What happened to my paid amount???????????? How i will get my money back?
                  Jul 08, 2022
                  Updated by vijayakrishna1
                  CRED is not replying, My money is not credited its already 8days I cannot do anything support is not replying in the app or email or anything. Please help me to get back my amount ITs big amount 52k.
                  How can i file a case on CRED app? My credit card interest is counting with 32%
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                    B
                    bha.debasish
                    from Kolkata, West Bengal
                    Jul 7, 2022
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                    While payment of my HDFC credit card bill due on 02.07.2022 through CRED UPI app, an amount of Rs. 10, 410 was debited from my B account vide No. [protected] and credited to their VPA cred.[protected]@axisb UPI vide reference No.[protected] on 01.07.2022 at 11.28 a.m. intimating transaction failed with a notice that same will be refunded within 3 days latest by 4th July.

                    But till now they have not refunded the amount to my source account from where it was collected by them. I fell such like app is creating disturbances and is engaged in defrauding the funds of the people. Please make a discreet inquiry and initiate exemplary punishment so that such fraudsters opening UPI can not suffer general public.
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                      S
                      Sandy1304
                      Jul 7, 2022
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                      On 30th June I made a credit card payment of Rs 40451 through the cred app (upi) that got failed and money got debited from my account.

                      Cred support mentioned that the money will be credited within 2-3 days in my account however, I haven’t received it yet.

                      As per the cred app, I see they have initiated a refund on 1st July but no money received in the account.
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                        C
                        Cred app customer care number 900-6565-392- any problem solve
                        Jul 7, 2022
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                        Address: Mumbai Maharashtra

                        Going home and white and white and white and
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                          C
                          Cred app customer care number 900-6565-392- any problem solve
                          Jul 7, 2022
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                          Address: Mumbai Maharashtra

                          You think about what they do it for me and white
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                            S
                            swatid_02
                            from Mumbai, Maharashtra
                            Jul 6, 2022
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                            Address: Mumbai

                            I made a bill payment of my credit card the amount got debited from my card but still not credited in credit card neither in my account from where it’s debited
                            Jul 06, 2022
                            Updated by swatid_02
                            Order I’d Z4PGG3LGQY
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                              N
                              from Haveri, Karnataka
                              Jul 6, 2022
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                              Address: -At:Kannehwara, Post:Kusnur,Tq: Hanagal, Dist:, Haveri

                              I have paid the credit card bill through cred app but it got failed but amount got debited from my account.
                              Its still not refunded to my account back

                              Raised complain against cred to their customer support they are not responding.
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                                N
                                nikhilakatta
                                Jul 6, 2022
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                                I have made a credit card bill payment and the transaction is failed. but they did not refund my money. this is a big fraud company. I made payment on 29th of june. 4675897 and 4670053 are case numbers
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                                  B
                                  Batul90
                                  from Mumbai, Maharashtra
                                  Jul 6, 2022
                                  Resolved
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                                  Resolved

                                  I made a credit card payment on 2nd July 2022 from my HDFC account using the cred app the payment showed failed but the amount got deducted from my account.
                                  Cred says the refund has been initiated but still not reflecting in my account.
                                  And the customer service is bad only bot generated mails.
                                  Pls address this issue
                                  Jul 6, 2022
                                  Complaint marked as Resolved 
                                  Did you receive your money ??
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                                    P
                                    Prasad Gopisetti
                                    Jul 6, 2022
                                    Resolved
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                                    Resolved

                                    I have tried to pay my HDFC credit card bill through CRED on 2nd July 49584. That amount reached to HDFC. CRED mentioned that they refund that amount. It’s already 5 days CRED not yet refunded. No proper support. It’s better don’t do any transactions with cred
                                    Order is: Q6WNJ5DD58D
                                    Jul 6, 2022
                                    Complaint marked as Resolved 
                                    It is not resolved. Why it’s marked as resolved
                                    Jul 06, 2022
                                    Updated by Prasad Gopisetti
                                    have tried to pay my HDFC credit card bill through CRED on 2nd July 49584. That amount not reached to HDFC. CRED mentioned that they refund that amount. It’s already 5 days CRED not yet refunded. No proper support. It’s better don’t do any transactions with cred
                                    Order is: Q6WNJ5DD58D

                                    Payment of 25379.34 towards axis Bank credit card xxxx-9891 bill payment on 2nd July 2022 has failed.Now 9 days completed no yet refunded .Look into the matter and resolve
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                                      J
                                      Jay Chheda
                                      Jul 5, 2022
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                                      My name is Jay Chheda. I have made cc payment on cred app on 30/06/2022 for my ICICI Bank savings account of rupees - 10030.68 order id QPQPD3Y5538.
                                      Money got debited from my account but the payment failed is yet to be received in the CC statement. It has been 7 days since the transaction on CRED. I have tried multiple ways to contact support but failed.
                                      Kindly help please.
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                                        S
                                        Saiju S Mony
                                        Jul 5, 2022
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                                        Myself Saiju S Mony made a house rent payment from HDFC credit card on 27th June 2022. Order ID - 3VEX132EWN9V. The amount is deducted from my credit card but not received by landlord or not refunded. When I enquired about this transaction cred team asked me 48hrs time to resolve but almost after one week also it is not resolved or they're giving proper reply. I shared landlord's bank statement also with cred team. I don't know where the money gone and I am taking much tension to solve this. Kindly give me the solution.
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