Claimed

Cred Complaints & Reviews

1
Last updated Mar 23, 2024
Complaints 657
Resolved
69
Unresolved
588
Quick Links
Statistics
Share
Contacts

File a complaint to Cred

Having problems with Cred?

File a complaint and get it resolved by Cred customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Cred
Customer Service Contacts

Cred Website

Cred Head Office Address

No 1198, 3rd Floor, Salarpuria Emporium,
1199, 100 Feet Rd, Indiranagar,
Bengaluru 560038

India

Cred reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Srinitha ch
from Hyderabad, Telangana
May 9, 2022
Report
Copy

Misallocation of payment to other accounts

I have already paid fees and amount is not been reflected on the receiver bank yet, payment was done o May 5, 2022, so please contact asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harinath Raavi
May 7, 2022
Report
Copy

Rent Pay transactions still in processing

Hi,

I have paid rent with HDFC credit card on 4th May 2022 9AM but still the landlord not received money.

When I check the status in CRED app it is showing the status as "processing" and the payment will be credited in 1 day.

The same status shown since last 4 days.

Please resolve the issue.
And also help to delete the account permanently.

Regards
Harinath...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhesh Raut
from Mumbai, Maharashtra
May 6, 2022
Report
Copy

26K failed transaction refund still not received - 22days and counting

Initiated a payment of icici credit card via CRED on 14th April 2022. The transaction failed but amount got deducted from my account. Normally such failures get refunded in maximum 7 days, but somehow CRED has not yet refunded the amount, its already 22 days and counting. The customer care just keeps giving standard replies, with no tangible help. Expecting a refund in bank account or atleast credit to credit card account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nisha Bartarya
May 4, 2022
Report
Copy

Payment taken product not delivered

Placed order through cred app shop for pasta sauces from spice story on 17 Apr.
Due date of delivery was 26 apr. Pickrr tracking
Courier delhivery
Tracking id[protected]
Orderid #18783.
Complaint raised multiple times ref no 3737438
There is no satisfactory response neither they are refunding nor sending the product.
Multiple mails sent from yahoo. Com but not satisfactory response.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
virendra850
from Khargone, Madhya Pradesh
May 3, 2022
Report
Copy

Payment not transferred

Address:Banglore, Karnataka

Order id is 90GYG02ED12. rent payment of 5000 is processed on 29 april. 6 days gone but the payment is not transferred, there is no response from cred company, also there is no support service, zero customer care, please take strict action against such bad companies, Urgent transfer my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
May 2, 2022
May 16, 2022
This thread was updated on May 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

20K deducted from account but not paid to my credit card bill payment

Hello,

I have done 3 transactions of 20k each against my credit card payment via cred app using phone pe option on 24th April 2022. Attached are the transaction details for the same. Out of the three transactions two were loaded to my credit card account against the monthly bill by the cred app, but one transaction of 20k has not been loaded to my credit card account by cred. I have checked via phone pe support and they had...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MohamedAbdullah
from Jangaon, Telangana
Apr 30, 2022
Report
Copy

Amount not refunded

Hi CRED,
Amount not refunded to my account, my mobile number [protected] and e-mail MohamedAbdullah.[protected]@gmail.com . Why the not replying any of query in app . Refund my 4000 rs . You are holding from last one month. If you think you are a intelligent then compliant will go to court about your fraud app...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pulkit000
from Bathinda, Punjab
Apr 29, 2022
Report
Copy

Cred complaint number- #3705407

Dear Team,
I pulkit garg buying a tizum white type c fast charging cable threw cred app. In the rupees of 79. On 25 apr 2022 i am recived my order when i open the packet and use this product. this product is defective i am immediately complaint cred team in cred application and cred team provide me a complaint number #3705407. But till now my complaint is open and cred team not provide any type of solution so i requested please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajesh251407
from AHMEDABAD, Gujarat
Apr 29, 2022
Report
Copy

Paid my HDFC credit card bill amount deducted but not credit in my hdfc credit card yet

Hi Consumer forum Team,

as I shared below email communication with cred as I'd one payment of 1.55 lac for mg hdfc credit card via cred application through my kotak netbanking .

payment deducted since more than 48 hrs but still not credited or reflected in my hdfc credit card as today is my last of bill payment nor they refunded in mh bank account not even credited to my hdfc credit card after multiples email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pushpa Vadluri
from Nagpur, Maharashtra
Apr 29, 2022
Report
Copy

Security deposit paid of 1 lakh but yet recd n amount showing in outstanding balance

Security deposit already debited from credit card two days back but outstanding reflecting for card usage but payment still not recd kindly revert will raise it to rbi n consumer court as no reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjeevsaxena10
from Kanpur, Uttar Pradesh
Apr 28, 2022
Report
Copy

Non credit of creditcard after taking payment from customer by CRED

Address:T3/ 1006, EMERALD GARDEN, SWAROOP NAGAR
Website:www.cred.club

I made payment to CRED on 2nd Apr 2022 for amount Rs 2, 88, 191/
CRED has informed that CRED made payment to AXIS Bank account on 8th April 2022 against UTR N. IN6ON22040200P08
. However it is not reflecting in my credit card statement.
aXIS BANK HAS CONFIRMED THAT THEY HAVE NOT RECEIVED THE AMOUNT AND DUE TO TECHNICAL ERROR THIS AMPONT IS RETUNED BACK TO CRED.
CRED has to resolve the issue with Axis bank immediately,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sbhara
Apr 23, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
Report
Copy

Payment taken from my bank but not sent to my credit card

I have made a payment of Rs.220, 818.28 for Axis bank using CRED on March 31st 2022. Cred says this payment successfully sent to Axis using UTR IN60N22040200EDR .

But axis bank says they have not received it . This complaint is about Cred's inability to track the transaction and help resolve this .
Need help asap.please call me at [protected] if you need more details
Now, Axis bank is charging me heavy interest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manabeet
from Bhubaneswar, Odisha
Apr 20, 2022
Report
Copy

UPI Transaction

Hello Sir,

I did the UPI transaction on 20/04/2022 through CRED application and amount Rs.1010.00 has been debited from my account but not credited the respective account.

Even though the transaction history also not showing in the CRED application for this transaction which is very surprise to me.

UPI ref no[protected]

Please help me in this situation....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
assan
from Chennai, Tamil Nadu
Apr 19, 2022
May 2, 2022
This thread was updated on May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment failure

Ticket id : #3481082.
My registered mobile number : [protected], Name : Mohamed Assan B.
I was make a payment on 3rd April. till now my payment not credited to my credit card and interest charges also applied for my credit card due to non payment.. its not good for my credit health. i was given so many reminders to your team but till now there is no solution. very very disappointed..

its almost 17 days gone. if...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mudassar_sheknag
from CHIPLUN, Maharashtra
Apr 18, 2022
Report
Copy

Payment Failed

Hi,

This is Mudassar, I have made the credit card payment of Rs. 27337 on 03-Apr-2022. The Order ID is 1320N96WWQG

The payment is not yet credited in the credit card the last 4 digit is 5009.
Already Due date is breached...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
parthanand64
from Pune, Maharashtra
Apr 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-payment to BoB CMA credit card

I paid Rs.210261.46 on[protected] to BoB CMA Credit Card through CRED vide Order ID-EJJ5NWXN, UTR NO.[protected], PAYMENT METHOD-NB.
This is unfortunate that BoB CMA Credit Card has not received the payment till today.
Please expedite payment as the last date for the payment is[protected]....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Paid rent via cred app but not processed its been more than 4 days now. No resolution given yet.
Lot of mails raised but so far no resolution provided

Mohamed Imran
Imran.[protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
Chittu Sharma
Apr 14, 2022
Report
Copy

Delay in my credit card payment

Address:27-vankhandeswar nagar, thatipur, gwalior

So I made the bill payment of 6, 924rs on 10 April 2022 and the cred app showed that it will proceed in 3 hours, its been 3 days the payment is still in processing and the expected date is getting increased every day, I've sent some messages in cred support center and its the same bot msg reply, my due dates are near and I have to pay them. please try to figure out or refund my money as soon as possible

email id: [protected]@gmail.combr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Cred App customer care number-9064-786-587 contact us..
Apr 13, 2022
Report
Copy

My credit card. The app keeps adding 1 more day to the estimated time of payment.

Address:Delhi

But the amount has still not been credited to my credit card. The app keeps adding 1 more day to the estimated time of payment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Cred App customer care number-9064-786-587 contact us..
Apr 13, 2022
Report
Copy

Payment amount debited from me but not credited

Address:Delhi

Payment amount debited from me but not credited to my Credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy