Cred Complaints & Reviews

This morning, when I opened my CRED application, two unknown bills generated

1. IDFC FIRST BANK LOAN( Arvind kumar Rajendra Pasi): Rs. 26535 overdue
2. IDFC FIRST BANK LOAN (Masiuddin Hassan) Rs. 2841 overdue

These both are not my accounts, and i am not concerned with them.

I received notification from CRED APP saying the due amount of INR 1969.34 has to be paid for July statment. Hence I trusted and paid it on 31st of July 23 at 12:20am the due amount which is pertains some unknown name as POTHIRAJA(policy number[protected]. I really frustrated the service provided by CRED and I need my fund back to my account. Also need to know how come someone else policy number shown in my notification. Request to check and take action immediately. Enclosed herewith my details.
Name MOHANBABU J
policy number[protected]
Email id :[protected]@gmail.com
Cred app register Mobile number: [protected]

DATE: 22 July 2023
Issue: Credit Card (ending -4414) Payment Failed while paying via CRED APP.
I have initiated the transaction of 3, 74, 944.31 for order id - 16LVPDNQVV4R
In which the transaction failed and the amount needs to refund ASAP.

There's no contact number to call and check for status.

We have only email support, I have provided all the details but there's no response.

Hi Cred Team,

Regarding the loan account number 79534583 and the amount I borrowed from you, I have received a legal notice from IDFC Bank. I don't understand why this is happening when I have already paid the full amount. I am extremely stressed due to this situation caused by the Cred app. It is your responsibility to close my account after receiving payment, but it is still open, and I am receiving legal notices from IDFC Bank. I urge you to investigate and close the account immediately. If this matter is not resolved promptly, I will be forced to take legal action and approach the consumer court to resolve this issue.

Thank you for your urgent attention to this matter.

Note: Attached legal notice letter for your reference

As discussed over the call, kindly check the attached WhatsApp chat screenshot for your reference. I am receiving calls from IDFC Bank, stating that I haven't completed the loan. They are requesting an additional payment of 12, 000 INR to issue a No Objection Certificate (NOC). Please verify this with IDFC Bank and resolve the issue. I request you to provide me with the NOC from your side. I am losing interest on Cred due to this problem with the loan and payment. It is essential to address this matter seriously and resolve it as soon as possible without impacting my CIBIL score. The bank representative mentioned that if I don't make the payment, my CIBIL score will be affected. Please investigate this and resolve it immediately. I just received a message from Senthil at IDFC Bank, and his number is +91 [protected]. He is instructing me to make the payment to this UPI ID: 79534583.[protected]@idfcbank and send a screenshot. I kindly request you to call and speak to him, informing him that I have already made the payment and completed the foreclosure for this loan account.

Thank you for your urgent attention to this matter.

Note: Attached legal notice letter for your reference

Sincerely,

mohammed ismail ali

As I was transfer the money to bank of Baroda account (A/C-[protected]) through ICICI credit card using CRED app on 29.04.2023 and money transferred to wrong account (A/C-[protected]) in same bank of Baroda branch (BARB0PHALOD). in which account money credit is locked and account owner does not meet.
kindly reversal the money

CORRECT A/C NO.[protected]
WRONG A/C NO. [protected]
AMOUNT - 44000/-
TRANSACTION DATE- 29.04.2023
BRANCH NAME- PHALODI, DIST.-SAWAI MADHOPUR (IFSC CODE- BARB0PHALOD)
NAME OF COSTOMER- PUSHPENDRA GUPTA
UTR no.[protected]

As I was transferring the money to bank of Baroda account (A/C-[protected]) through ICICI credit card using CRED app on 29.04.2023 and money transferred to wrong account (A/C-[protected]) in same bank of Baroda branch (BARB0PHALOD). in which account money credit is locked and account owner does not meet.
kindly reversal the money

CORRECT A/C NO.[protected]
WRONG A/C NO. [protected]
AMOUNT...

I would like to inform you that the old account with my old mobile number ([protected]) has already been made inactive against my request to the sim service provider due to some suspected calls around two years back.
Old mobile number is linked with hasmukh.[protected]@gmail.com and new mobile number is also linked with hasmukh.[protected]@gmail.com.

I already stopped the CRED transaction with my old number from that period.
I opened new account at CRED with same gamail id with new contact number - [protected]
I request you to merge my old account with this new mobile number registered at your end.
I am regular user of CRED since long back.

Help me to that I can retrieve my CRED coins and any special offer/award pending with old CRED account with old mobile number

Whenever I am trying to login CRED with old mobile number, OTP is going to same old number which is not active with any of the user., so I am not going to open my old account and transfer the same to my new account account with new number...

My credit card due payment 5360/ RS today I paid in cred app but still not credited in my sbi credit card no ending 8838 pls credit my ammount

MB8sADwdMmTGJX-RAZPCREDCLUB .Ref.no.[protected]...

I have paid HDFC bank credit card payment on 4th July, till 6th July the payment is not credited, so many times contacted support, but there is no response yet, I am getting reminders from bank as well as bank has blocked that much money, due to which other EMI got bounced.

Support team asks latest statement and check it on other day and again asks the latest statement. This is continuing since 22 june 2023 and today is 03 July 2023. Yet I haven't got refund yet. Executive is not even calling though I asked many times to schedule a call.

Mail says 2-3 days to resolve but it is more than 10 days and not resolved.

I have ordered a Guess Body Mist worth Rs1690/- in rupees 315. The order tracking updated me that my product has been packed and shipped and it will be delivered on 25th June. But all of sudden a notification came and said the product is cancelled due to unforeseen reasons. When I tried to order the same again, they raised the prices from 300 to 1100 almost 3 times.

These are the tricks cred app is playing with consumers.
and also I have been trying to get in touch with their customer care nobody is really reverting and giving me any solution.

I would say everyone BOYCOTT CRED., FRAUD APP.

Ticket No. : 9131287 - Rent Payment Processing with order id: P63GV6QPV9RP, it has already been two days kindly take action fast
We are normal people managing and balancing with the inflow and outflow of money, please process the payment fast
This has caused unnecessary troubles to me and my beneficiary
You say on priority and ask for 7 days which is stupidity, resolve the issue immediately

I have paid my Sbi credit card bill 91173Rs on due date of 22nd June 2023 but the bank has not received yet. If it’s not received by today (22/06/2023) then have to pay interest

My name is subash.I have paid my Sbi credit card bill 91117Rs on due date of 22nd June 2023 but the payment has not yet received by the bank.If its not received today I have to pay them interest for late payment

I have done my rent payment.
It shows it will be completed in 72 hours
And now 120 hours completed.
They are only saying we are working on it.
They are making me fool please help you out.
No response from cred.
They only say we are working.
5 days are too much.

I have done my rent payment of 49794.
It shows it will be completed in 72 hours.
Now it has been 120 hours.
They only say 'we are working on it'
They are making me fool.
They are not depositing the amount nor refunding.
Please help me out please🙏🙏🙏🙏🙏🙏🙏

I have done my rent payment.
It shows it will be completed in 72 hours
And 72 hours completed
But still is in pending process.
Why are not they depositing in land Lord account.
No customer care service
Worst customer care service in India.
Cred is National level company
And it has no customer service service.
Disgusting

I have done my rent payment
It shows it will deposit in 72 hours
Now 72 hours completed.
But still is in pending .
Please help me out
Cred has no customer care number
Very disgusting customer service

I have made a payment of Rs. 16, 169.38 to the ICICI Credit card ending with 1005 on 9th June, 2023 towards bill payment, and the cred app has confirmed the payment, but in the ICICI bank app, the amount is still showing as pending as on today i.e.,[protected]:19 PM). Please rectify.