[Resolved]  State Bank of India — unauthorized transactions

Address:Andhra Pradesh

Dear Sir,

I don't have any credit card with SBI, but I have recently received 3 OTPs to my mobile No.[protected] through sms. I was shocked and sent reply sms that I don't have any credit card and how I will get OTP. But no reply received from your end. This day I received 3 sms about 1) transaction of Rs.1,447,44 made on SBI credit card XX2132 at cinepolis on 11-11-12 received: 01:23:11am from LM-SBICRD, 2) transaction of Rs.964.96 made on SBI credit card XX2132 at cinepolis on 11-11-12 received: 01:26:50am from LM-SBICRD and 3)transaction of Rs.751.41 made on SBI credit card XX2132 at book my show on 11-11-12 received: 01:35:43am from LM-SBICRD. Kindly inform how these transactions occurred and stop payment to these transactions immediately.

with regards,
Tejeswar Rao.
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Aug 13, 2020
Complaint marked as Resolved 
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sir/madam,
I am your credit card holder. (Card No: [protected])
there are 2 transactions reflected in my account which are not done by
or authorized by me.
I want you to cancel these 2 transactions and please confirm me the same.
Transaction details are as follows:
1. 28/07/11 PAYPAL Rs. 2269.30

2. 28/07/11 PAYPAL Rs. 18152.15

These 2 transactions are not done by or authorized by me.
I request to cancel these two transactions and confirm me the same.
Thank you,
Milind Paranjpe
[protected]@gmail.com
To, SBI card,
Thank you for the reply.
Please look into this matter ASAP.
Regards,
you are most welcome.
where can i get the dispute form, if required?
To, SBI,
I have not received the confirmation as per our telephonic conversation. Please update regarding this.
-
I have sent The Dispute form to Gurgaon address (mentioned on form)
SBI card,
the SAID transactions and complaint is now settled. and is rectified in latest bill.
Still will I have to send the dispute form?
DO you have an SBI Credit card account? If not, just visit any nearest SBI bank and get in touch with the manager with this issue. Most probably, someone else who got an card gave the wrong number by mistake and his transaction summary is coming to you. That last 4 digit of card will come handy when you get in touch with any branch manager. They can narrow down the card and remove that phone number for you.

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