Claimed

D-Mart / Avenue Supermarts Complaints & Reviews

1
Updated: Jul 10, 2026
Complaints 1146
Resolved
84
Unresolved
1062
Contacts

File a complaint to D-Mart / Avenue Supermarts

Having problems with D-Mart / Avenue Supermarts?

File a complaint and get it resolved by D-Mart / Avenue Supermarts customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

D-Mart / Avenue Supermarts reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dharmaji vinay
Jun 13, 2024
Report
Copy

Worst management made me theft

Address: Telangana secunderabad

Unnecessary border me as theft in dmart saying that I the shoes from mart which I was weared...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalyan007
from Hyderabad, Andhra Pradesh
Feb 22, 2024
Report
Copy

Expiry date products selling

Address: Hyderabad

Dmart selling expiry date food products....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BHARAT VIJAY MANDAL
Feb 12, 2024
Report
Copy

Threatening and abusive Behaviour of DMART Employee

Address: Sec 23, Juinagar

I have my shop in Sec-23, Juingar.I wanted to load my material so wanted to park my vehicle in front of my shop, then this person in the picture below comes with the vehicle, even after multiple requests, he didn't move the vehicle instead he started threatening and using bad abusive language on me, and said "jo karna hai wo kar lo Mai naahi hataunga gadi aur tere me dam hai to nikal ke dikha.When I told that I will complaint about this online,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
patan shabbani
Feb 3, 2024
Report
Copy

Payment done twice

Address: D Mart,Ongole Prakasam District 523001
Website: www.dmart.in

Dear D-Mart Team,

I have visited the D-Mart on[protected]:35pm and went to billing section after selection and I have made payment through PHONE-PE UTR NO.[protected] it has been failed

After that I made payment through PAYTM
UPI REF NO:[protected]-2024 7:36pm

But today failed traction was successfully done PHONE-PE UTR NO.[protected] at 12:50 am[protected]

I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jollin Dosi
from Mumbai, Maharashtra
Jan 6, 2024
Report
Copy

Essential Request for GST Number Inclusion on Invoice - Order No. 121176106

Address: Mumbai

**Subject:** Essential Request for GST Number Inclusion on Invoice - Order No.[protected]

I am writing to respectfully request the addition of our GST number to the invoice for order number[protected], placed on January 6, 2024. This order was specifically for our company's internal use.

While communicating with customer support, I was informed that company business orders are not accepted for GST number inclusion....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit_Vijay
Dec 25, 2023
Dec 29, 2023
This thread was updated on Dec 29, 2023
Resolved
Report
Copy
Resolved

Wrong Transfer Letter Issued_Sumit Vijay_Gurgaon 1222

Address: Avenue Supermarts Ltd. (D-Mart), Spazedge Tower-B, Sohna Expressway, Gurgaon, Haryana 122018

As Per Company & HR Team Confirmed to me on dated 06.06.2023, Now You Can Join the Shift and Company Cann't Give you any Transfer Before 06.06.2024.
But Suddenly Sandeep Kumar (New HR DGM) given to me a Transfer letter on dated 12.12.2023 from Gurgaon to Aandhra Pradesh (1800km.). now days he is not taking on shift.

At the time of my Rejoining Company Given to me on Written mail and mention Company will not give you...
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: DMART RTO Opp. Ranip BRTS Bus Stand, Near RTO Circle Ranip, Ahemdabad - 382480. Phone : 7486016640

Hello DMART Team,

I did shopping at DMART RTO Opp. Ranip BRTS Bus Stand, Near RTO Circle Ranip, Ahemdabad - 382480. Phone : [protected] yesterday (26/08/2023 10:51 PM) where they did the wrong billing. I bought 1 in nos. Surf Excel EA - 1.5 KG (HSN : 340250) for which they charged me for 2 in nos. hence, instead Rs. 185/-, they charged Rs. 370/-.

My bill was Rs. 2918.10, I did notice this only after reaching...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kukee
from Ghaziabad, Uttar Pradesh
Jul 13, 2023
Jul 4, 2024
This thread was updated on Jul 4, 2024
Resolved
Report
Copy
Resolved

Not Refunding soon.

Website: www.dmart.in

On 7th of July, 2023. I have ordered and paid but later the status showing payment failed and they did it. When I checked my bank account statement my money was debited from my account. So when I called them they said I haven't placed any order and showing no transactions even after providing all the details for the refund process they are still giving false hope that your money will get you soon and I am hearing this daily whenever I call...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepak0035
Jul 8, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
Resolved
Report
Copy
Resolved

Could not Exchange my Product

Address: BURHANPUR, MP-450331

I purchased Pegion ESS NSTICK COOKWARE SET on 08th July 2023. While purchasing, i asked a sales woman that whether is induction based or not, she told it has induction base. Then after putting it on my Induction, i came to know that it does not have induction base. So on the same day i visited the Store to exchange or return it. First, the man in Customer care counter asked for the product, i gave the product to him, he opened the product,...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Saipraveen1512
Apr 7, 2023
Resolved
Report
Copy
Resolved

Two UPI transactions on single bill

I carried out a Rs. 741 UPI transaction on March 29. I made another transaction because the first one was showing as pending, and it was successful. The pending transaction was successful later that day, and I was charged twice for the same amount. Even after several requests, the store employees are not reacting appropriately....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohith_mr
from Srikakulam, Andhra Pradesh
Jan 21, 2023
Jul 7, 2024
This thread was updated on Jul 7, 2024
Report
Copy

Open your store in srikakulam district.

Address: Andhra Pradesh, srikakulam

I am resident of srikakulam district which is located in Andhra pradesh. In our state all districts has d mart stores. I don't know that why are you not opening a store in our district. So, I am requesting you that please start a d mart store as soon as possible.

Thanking you.
Your's faithfully
Rohith....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Address: Velachery

Team D Mart,
It was very unfortunete and repeatedly happening at DMart Velachery. Today (9 Jan 2023) I have visited Velachery store for some purchase for the worth of 2415/- at 5.35pm approx. Immediately after the billing and before leaving the store, I have checked my bill (created a habit with the bitter experience happened couple of time previously in the same store - Velachery), it was found that a bread packet has been charged...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sath2984
from Bengaluru, Karnataka
Nov 29, 2022
Report
Copy

Order Not Delivered No Refund

DMart — order not delivered

I have ordered on 17/11/2022 order no.82103730 from dmart app and got a slot of 12/11/2022 for delivery but till now didn't got my order delivered. I have tried several time to customer service but no answer. Can i know that will i be getting my order delivery or not... I just want to know the status of my order...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saksri
from Hyderabad, Telangana
Oct 21, 2022
Report
Copy

Suvidha Top N Top Containers

Address: DMART SANATH NAGAR HYDERABAD
Website: www.dmartindia.com

Dear Sir,

We have purchased 10 No's of SUVIDHA make Top N Top Containers from Dmart at Sanath Nagar store in Hyderabad for storing the cooking items in my kitchen.

After few months, the lids started breaking in all the sides and now we have containers but no lids on it. This is a very bad product and they don't print the contact numbers of their customer service dept. This mere cheating.

Now...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Simi Mandalia, MBA
Sep 6, 2022
Report
Copy

Order getting delayed since 6 days and no solution

I ordered in last week order no.75496784 it got delayed to 3 days and finally I cancelled the order and reorder on 4th sep with order no.75798957 it was supposed to deliver on 5th, again it got delayed and supposed to get today but again i received message saying that delivery got delayed and it will deliver on 7thsep, , i complain to CUSTOMER service no 3 times but no solution, total 6 days went in all this and I have not received my order...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BhoomiHardaha
from Bengaluru, Karnataka
Sep 2, 2022
Report
Copy

I need a copy of bill

I lost one of my bills from Dmart. The bill was generated on 27th august, 2 PM. I requested store manager too but they denied. Please send me the copy of bill on my email. I've attached transaction details for your reference....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
palsokarmadhur
from Pune, Maharashtra
Aug 29, 2022
Report
Copy

Bill payment got deducted twice

Address: PCS Pacific, Nr Tulja Bhavani Temple, Wakad Road, Hinjewadi, Pune - 411057

Hi,

I visited Dmart Hinjewadi, Pune on 9 August 2022 and did shopping of Rs 5729.80. During the payment, initially I tried to swipe my Axis bank credit card but it got failed. Hence I used my SBI debit card which got success and money got deducted. After a while, I got a message from Axis bank that same amount for money got deducted from Axis bank account as well. I waited for a while but there was no refund from any bank...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
shejulumesh
from Pune, Maharashtra
Aug 12, 2022
Mar 11, 2025
This thread was updated on Mar 11, 2025
Report
Copy

Required Duplicate copy of invoice

Address: Moshi Pune

Hi Sir/Madam,
I'm Anjukumari Sharma, I need my one bill copy. I request you provide my bill copy. Below the details which I have.
D'mart Moshi, Pune
Bill No:[protected]-003428
Bill Date:12/06/2022
Cashier:DIK/160376

I request you please send me bill on my mail.
Mail id: umesh.[protected]@akanksha.org
Mob: [protected]

Thank you....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Anuj0686
from Ghaziabad, Uttar Pradesh
Jul 18, 2022
Resolved
Report
Copy
Resolved

Double Payment for one bill - 200107012-001534

Address: Ghaziabad

On 15th July I was shopping at D-Mart Ghaziabad and my bill was 5062.90 Rs and i tried to pay that bill via Google Pay UPI app but at the same time transaction went under processing mode and was not completed but amount was deducted from my account. then D-Mart guy says it will be revert in your account after some time and make another payment. Then I swipe my debit card and paid my bill 5062.90 Rs.
But after 2 hours that Google Pay...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Fiza kausar
from Bhopal, Madhya Pradesh
Jul 13, 2022
Resolved
Report
Copy
Resolved

Double payment done of same amount on 8 July 2022

Address: Ground, 1st And 2,d Floor, Lily Trade, Jahangirabad, Neelam Park, Madhya Pradesh 462008

Sir on 8 july 22 I visited DMart jahangirabad bhopal Store My money deducted twice for One Bill, via gpay SBI bank upi and debit card .My Bill no[[protected]].of amount rupees 2644.15 Sir pls look into this and please refund money back as soon as possible

The staff there is not at all cooperative not attending phone calls and has no answer for the refund....
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy