D-Mart / Avenue Supermarts Complaints & Reviews

I ordered groceries on D Mart online. I got mails for payment request and confirmation of order. But my order was not found after payment while tracking. I didnt got any response from d mart after that. I need my money back...

Dear sir/madam,

I had purchased home grocery from D Mart Vizianagaram store on 7th Oct.

unfortunately i lost my bill but this bill really needed for my personal purpose.

Incidentally, i have lost the invoice provided by the store at the time of purchase.

Mobile: [protected]

Regards,
Pradeep...

Paid amount on 25.10.2023 ORDER ID[protected] RS 399 name of hotel chetak...

Purchased a gas stove 1 month ago with warranty period of 2 years and when went for replacement the staff misbehaved and said 1000 of people comes here daily like you...the stove had glass on it which busted suddenly will cooking (hopefully no one got hurt ) and full kitchen even on floor there were small glass pieces ...staff we were not even responsible if anyone would have got hurt also we just have to sell the thing......

I am order with October 16, 2023.order has been received.i am waiting for 6days my order process is not received.my order number D1791285.I am paid with UPI transaction. please my order details send me or my money refund me. please help me....

We got a maggot in a spoiled pistachio pack which we purchase at dmart store.
We have purchased 3 packs of pistachio pack each 500 grams...

I made online transaction via UPI on 9th Oct and money got deducted from my account, , But dmart said that the payment has failed and order didnot get placed. My order number is[protected]. I have made several complaints, several calls on customer care but no response yet. My complaint no. is 3303975...

I made online transaction via upi on Dmart to place an order and my money got debited but dmart says that payment failed and order didnot get placed. I have made several complaints and calls to customer calls but no response.
Order no was[protected]
Complaint no - 3303975...

On 16th Oct 2023, my purchase at the store included two items for which I was charged extra. I believe this is a genuine oversight, and I would appreciate your assistance in resolving this matter promptly.

The details of the overcharge are as follows:

Parachute Coconut Oil 200ml:

I purchased only one bottle of Parachute Coconut Oil 200ml.
However, I was billed for two bottles, resulting...

Staff behavior is not good specially floor manager and billing head renu mam. She said shadi ka card dikhao tb oil jar dege and she demands to me show me ID CARD...

Delivery not done..no support from consumer support. Customer care number is never answered..payment done. Need refund of money paid online order number[protected]...

When parked my car Hyundai Venue MH.16 B29524 It is found that there is dent on left rear door of my car due to
trolley hit by unknown customer. It is to be noted that there is no any railing
to stop the trolley which hits
the car directly as such mistake is of DMart parking authority and not of any customer. Parking was done by me in marked area only.
Kindly make my loss good ....

I bought macho underwear from Himmatnagar de mart which was full size instead of Kutch but they refused to exchange it and I felt very bad....

Ticket raised #3227364 - Need Bill Copy
DMart is not responding...

I have bought 5kg India Gate Basmati rice from D-mart Belapur CBD, upon unpacking found worst quality tukda rice inside packet.

Please look in to it

Savan Butani
[protected]...

Today, (23.09.23 Time 9.30pm) while taking the vehicle at the parking lot (B1), 3 people there scolded a daily customer for inappropriate words. He doesn't look like he was born in a good family. He should be interrogated. Otherwise I will send the video. Hiring such disrespectful rascals will give your company a bad name. Hiring a bad person means that you are also a bad person..
Very disappointed with dmart Velachery. If you are...

D Mart Order No.[protected]

We have booked above order online...and paid thru Debit Card
and amount also deducted from my bank account
but showing error...on your website...

AND inspite of several calls / e-mails...PAYMENT is STILL NOT REFUNED
BY YOU...

YOUR Customer support e-mail id is absolutely useless...
not a single response mail from your side...till date......

Had ordered for few item through Order no[protected] on[protected]. However 2 items were missing and we logged a complaint under Complaint No 3196163. Its 4 days and every day the customer assistance team assures that the missing products will be provided within the day. Now I have atleast spoken to the call centre 5 times in the last 4 days and there doesn't seem any intent at DMart's part to provide the missing products.

We...

Pls take strict action against this lady as she is ruining the decorum of Dmart.
i waited their for 45 mins just because and Priyanka arrogantly asked me to leave the shop just because she couldn't find the barcode of the product.
She has no manners of talking to customer service. Instead of solving proplem she was busy scolding the poor staff guys....

I want to complain about a Dmart shopping center which was newly open in deonar customer service which was pathetic and this is the 3rd time I'm facing this last 2 times I ignored the problem but this time they crossed the limit not proper customer support also they don't even know how to talk with customer. Also I don't think so you know or not but if 1 customer go that mean you lost you lost you n number of customers and I am really disappointed...