D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai City District
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts


Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (38)

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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts — d'mart promotion

 Pulaathu Ebbie Thomas on Jun 12, 2018
This is regarding promotion of smart vouchers.. Does the d mart organisation know about this promotion thrru whatsapp or mail... I am looking like a fool on this website promotion... D-mart is giving free inr2500 shopping voucher 🎁 to celebrate it's 17th anniversary, click here to get yours : http://www.dmartındia.com/voucher enjoy. You owe me one cr. As compensation.....
Complaint comments  Read comments [1]Complaint category Business & Finances

D-Mart / Avenue Supermarts — fraud msg on whatsapp

 Shoaeb Dangra on Jun 11, 2018
In social media under whatsapp, some message is viral now, about d'mart, giving rs.2, 500/- gift voucher, on it's 16 th anniversery.
Kindly check the link given below and take proper and strict action, against these fraud people and clarified the matter with your all valued customer, like me.
Fraud link on whatsapp
Complaint comments  Read comments [2]Complaint category Other

D-Mart / Avenue Supermarts — price

 Ajith chandran nair on Jun 7, 2018
Bill no.[protected] sys 6.6.18

Yesterday I purchased several items but in one item i.e. Everest 500g thikka lal hot red chilli powder their was a offer buy 1 get 1 free. So I taken 2 pkt of 500g .so it should be one free of charge . But u charged me 120 × 2 =240. So pl check from ur side and refunded the excess amount. I paid on card payment.
Ajith nair...
Complaint comments  Read comments [1]Complaint category Food

Dmart — faulty product

 Poojajadav on Jun 7, 2018
They have provided a product to me mentioning it’s a cooler and it works only as a fan. Not to be surprised that they would not add water and help you get it checked completely before you take it home. Once you are back to the store to tell them that it is not working fine they tell you to get it serviced and not replaced as the product may have gone wrong.
Why should a customer beat the cost of the product being faulty in a dayan time...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

D-Mart / Avenue Supermarts — vip underwear/milk

 ask123 on Jun 7, 2018
My name is ashok khandelwal my mail id is ashokkhandelwal1961@gmail.com my mobile no is [protected]. My complaint is about the product i purchased a underwear brand vip on opening i found whole in the underwear. I have also complaint about milk wherein it has been spoiled i approached to dmart where they told to bring milk bag, when seconmd time i approached there with bag they told that i should come on the same day. I feel the officers are involved in these matters by taking bribe from suppliers & giving poor quality products/ rejected goods...
Complaint comments  Read comments Complaint category Employees

D-Mart / Avenue Supermarts — failed transaction charged from bank

 2060 on Jun 7, 2018

This is to inform i shopped from dmart today at location - "d mart building, 150 feet road, bhayandar west, mira bhayandar, maharashtra 401101" but a my debit card was swiped by two time 1st transaction was failure and second transcation was a sucess.

But i was charged two times for a single purchase. On complaining to the manager from dmart he refused to refunded and forwarded the case to customer support and the customer support executive transfered the case back to manager.

Being a obedient female customer having a indian nationality along...
Complaint comments  Read comments Complaint category Unauthorized charges

D-Mart / Avenue Supermarts — rude behaviour of your floor manager - srinivas and counter boy avinash

 Kiran nani on Jun 5, 2018
We have stood in the line for quite long the billing is also happening but there is a board placed at the counter saying 'the counter is closed' but it is not placed when we stood in line the counter boy done all the billing who were infornt of me and suddenly stopped the counter, we requested him alot but he haven't done processed our billing even we tried to report it to your floor officer his attitude and behaviour is soo rude.. They were not in a position to hear us after some discussion they simply told to move to other counter.. This all happened to us at sanathnagar dmart on 5th june.....
Complaint comments  Read comments Complaint category Department Stores

Dmart — even though the flow is huge they are closing the counter

 Susmita Patro on Jun 5, 2018
They are closing the counters even though the flow is huge. Standing for hours in the queue and they had wasted almost an hour of time asking us to move from one counter to another counter finally no one is billing the things. Response from the management is also worst. Shouting at the customers and not allowing the customers to speak. Worst experience at the store...
Complaint comments  Read comments Complaint category Utility Services

D-Mart / Avenue Supermarts — dry food billing issue

 ashmo18 on Jun 4, 2018
My wife going to purchase today 4/6/2018
and purchased some dry food and she paid money for it .when I reached I released her to go to home bz outside atmosphere like rainy.so she gave all collected materials then I go to counters no 5 for billing and that time counters lady she asked me for bill of dry food material with all material. Isaid bill gone with my wife but they didn't give me material.then asked wife to send purchase bill on whatsapp and it shown to Mr.Patil supervisor but he didn't allow to take it.then asked to check CCTV for clarification but he and his boss said it take two...
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — billed twice for 2 kg surf excel front load matic detergent powder pkt

 jravi28 on Jun 4, 2018
I went to dmart yesterday just because of sunday it was heavy crowd on the billing counter, while billing the staff member swiped two times for the same thing, i realized the same, after coming to home.. The item was 2 kilo surf excel front load matic detergent powder pkt it's price is 314 rs/packet he counted it as 628 rs. What could i do?? Is there a way i can claim this amount...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — bill no. 561606004-000435 - on product mrp 199 but bill for 217

 showkath Badubhai on Jun 3, 2018
Hi went d-mart on 3rd june, 2018 ramamurthy nagar d-mart. My kid purchase a toy that price is 199 and billed rs. 217. I observe this and went to customer support center there. They agreed the billing fault. We found this so, its corrected. What about those things that we will not remember the price?

I visited d-mart with my 2.5 years old kid. He takes chips packet and was crying to open the same. He is a small kid and we can't allow him to cry that, for just a snacks. I open the packet by thinking that, it will be billed with other glossary. He executive level person came and arguing...
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — rti about kurta bought from d'mart, virar, mumbai maharashtra

 Jagz V (Jagz) on Jun 1, 2018
Have bought kurta worth rs.599 from dmart on 14th may 2018 at first cold water wash colour has been faded and its not at all wearable... Store manager samir more is not ready to accept the return he says return policy is 7 days but this is not defect or size different of product which is been returned this is quality of material which is not good post washing... There is difference in returning the product... I am looking forward for support from team of dmart to accept the return of the product...
Jagruti vyas
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — rice bag of 25 kg

 Vijay Dabade on May 29, 2018
I had purchased 25 kg rice bag of sona masoori processed by shubham paddy processors from d mart on 5-5-2018, secunderabad (Telangana) vide bill no[protected] dated 5-5-18.
When i opened the rice bag at home i found that the rice in the bag was rotten. I am attaching the photographs of the same for your information.
As the rice was rotten i we could not consume it and i had to buy rice at a local store.
I demand the rice bag to be replaced immediately with good quality rice along with compensation for the agony caused to me. D...
Complaint comments  Read comments Complaint category Products & Services

D-Mart / Avenue Supermarts — lic policies selling in dmart

 sameera09 on May 29, 2018
Hello this is abcd..
In madad link road dmart store some people selling lic policy with very bad language.. If you dnt entertain them they will insult you.. And this is very disappointing thing.. I remember 1 name that is manoj always force people to buy policy from him.
Never had such bad experience in gujrat.. Sorry mumbai dmart..
Thank you for such experience...
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — rude behavior and bad service

 Aalok Sanghvi on May 23, 2018
Shyamal road d mart store-ahmedabad:
Date: 23rd may 2018
My name: aalok
My email id: aalok. Sanghvi@gmail.com

First, i was being stopped rudely at the entrance and despite me carrying an empty bag that too of d mart as my mother is a loyal customer. Then when i requested that it is an empty bag and i am here to buy only two things so you should not have any issues or doubts about stealing! The guards asked me to go back to baggage counter outside in 45 degree heat! I asked them to make me request the manger and then arrived mr bhatt who was...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — executives very rude

 djrocks123333 on May 20, 2018
Virar west branch executives are dam rude, dis is not way to talk to a customer, ur executives says meherbani nahi kar rahi he samaj ta nahi he kya. What the hell is this, we are dam hurted by dis and the worst thig that lady was without batch, we are not ur servents we buy products only because you guys provide good deals that doesnt means you treat us like anything....
Complaint comments  Read comments Complaint category Employees

D-Mart / Avenue Supermarts — return policy for hair shampoo

 trivedi ayushi on May 19, 2018
I am cheated with d mart shivranjani, ahmedabad. My shampoo bottle was totally half filled. People is believing in you and you are making fools. I want my money. You people are too cheater really. You only making fools. I would not like to use dmart from now. This is totally cheating. You are truly cheater and liar. I am advising all please dont go to d mart...
Complaint comments  Read comments Complaint category Health & Beauty

D-Mart / Avenue Supermarts — skybag

 Shaikh shoyab on May 16, 2018
My bother had purchased a 2 skybag at your nanded branch on 13/5/17, it is having one year warranty. Now i find there is a problem with its lock (Chain) system and some stretching with its cloths. So i had visited yesterday & discussed with customer care person. First he rejected and said we dont have any responsiblity about warranty you direct contact to skybag. The way he was talking was arrogantly. When i said to call your senior manager and asked his name he was also supporting to his staff and said "jo karna hai kar lo". I was handed over the bag to mr. Rahul (Store keeper)

Complaint comments  Read comments Complaint category Products & Services

D-Mart / Avenue Supermarts — sky bag replacement, at dammaiguda branch hyderabad

 Popuri Pavan Kumar on May 13, 2018
I had purchased a skybag suit case (4202 skybag mint) at your kushaiguda branch on 28th april, 2018 with v. No: s[protected] & now i find there is a problem with its lock system so i had visited & handed over the suitcase to mr bharat (Dm) on 13th may, 2018 with the warranty card.

I had even spoke to the store manager (Mr sunil) on phone ([protected]). No proper action is been taken by them.
Mr sunil told me that either you would get a refund or the product would be replaced & also told me that mr bharat (Dm) will call me which he did not.
Later when i called mr bharat...
Complaint comments  Read comments Complaint category Appliances

D-Mart / Avenue Supermarts — payment swiped twice at d'mart moosapet hyderabad

 anilkatz1 on May 12, 2018
Hi sir/madam,

I've purchased groceries of worth rs.1527/- from your store at moosapet on[protected] and piaf the bill by swiping my andhrabank debit card, number ending with,...3617.
First time there was a server issue, so the bill was not processed, but amount got deducted from my account... Second time amount was processed nd bill was generated...
I'm attaching screenshot of my statement and the picture if the bill too..

Kindly check and process the refund of my amount into my account, as u have an emi clearance in a couple of days...
Complaint comments  Read comments [1]Complaint category Products & Services

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