D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai City District
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts


Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (25)

D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts — icici gprs machine not working

 Prasanth Kumar P on Sep 5, 2017
Dear icici team,
Icici gprs meachine is not working, coming as error of "predial error". Below mentioned meachine detatils for furthur process.
S/n no.[protected]
Request you please attend and clear the same
Avenue supermarts ltd
Kassia udyoga bhavana
2/106 17th cross magadi chord road
Vijayanagar bangalore -560040
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — refund or exchange my product

 Pravin Gairola on Sep 3, 2017
Sir or madam, yesterday i was brought the one philips qt 4000 timmer but i am not happy with this product because 1. I didn't get the extra philips additional one year warranty login card.2. And i am looking better product because the timmer is not clean save product so plz help me. I was buy the product from koper khairenee demart store. Plz help me my problem as soon as possible. Plz...
Complaint comments  Read comments [1]Complaint category Employees

D-Mart / Avenue Supermarts — gst number not updated in your system

 Satish B. Desai on Sep 3, 2017
Yesterday i have purchase goods from your gandhinagar mall you have charge gst in your bill but you have not mention my gst number in your system/bill because same was mention in my gst returns, your officer said that system not updated so what can i do.
My contact number. [protected].
Bill no.[protected]
Date : 02/09/2017
Cashier : bp/12 time : 08:21 p. M....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — flouting of safety rules

 ashg06 on Aug 30, 2017
I) open space occupied for storing material including staircases.
Ii) electrical safety seems not being complied.
Iii) preparedness of fire fighting system.
Iv) no control / monitoring over entry of people i. E. Overcrowded. One of reason is on account of non-operation of all payment counters.

In view of above safety of public coming for purchase is on stake in case of emergency / untoward incident,...
Complaint comments  Read comments [2]Complaint category Other

D-Mart / Avenue Supermarts — not accepting gst no even if purchase is made for office use. at d mart thane

 sarita Panditpautra on Aug 30, 2017
I had purchase some items on 27.08.2017. At billing counter i requested them to update my gst no. So that i can get credit of same in gst returns as the items is for use in my office. They refuse to update the same and said that they dont have any systems of updating gst no. Of customers. This way customer is lossing on itc of gst. Please clarify the same. By not geting the gst credit the customer has to pay tax on tax - cascading effect....
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — closing before time & rude security officers

 PAPPU DAS n on Aug 28, 2017
Your security gaurds at surat branch are very stange, they even know how to communicate with customers, one of the main branch in surat in pandesara krushna kumar singh named person argued with me regarding entry time at the 9:55 please i was standing outside & he closed the doors saying not entry on 10 i showed time even tough he is not giving proper responce & very wrost experiance at d mart not going to visiting any day even tought i have visited there more then 100 times but not now, shame d mart please produce some customers freindlyness...
Complaint comments  Read comments Complaint category Employees

D-Mart / Avenue Supermarts — jira sar rice at dmart which is currently selling at mota varacha branch

 Vabs Patel on Aug 26, 2017
Jira sal rice which is selling at d mart mota varacha branch they won't sell 25 kg packaet bcz they will get less profit and selling last year stock price was 875 per 25 kg at rs. 38.50 * 25 kg = 950.

They stop selling 25 kg package just because reason is gst. So they sell fortune oil 15 ltr which amount is equal to that. As d mart staff said you can buy in 5 kg package which is equal to 5 total package. So you cant buy that 25 kg as they sell before. What is this # harrasment public faced....
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — staff argument with customer and no politeness.

 Nilesh gole on Aug 23, 2017
Today i purchase some material from dmart thane kothari compound.
I purchase some biscuits and juice, when i come to billing counter and half billing done then one staff at billing stop billing and cancle billing.
When i asked to staff that why you stop billing she called her supervisor.
The lady supervisor come to that counter and i ask her for same then she dont allow to take material out bcoz of some more.
When i ask her that why you dont allow me to take out she told its our rule, when i ask her where is in writting then she started searching the.
After 10...
Complaint comments  Read comments [1]Complaint category Other

D-Mart / Avenue Supermarts — money refund not yet done

 rosina arul on Aug 22, 2017
I had done a shopping for rs. 600 from dmart, near kartar road in pune on 13.08.2017. Firstly the transaction failed but my amount got deducted. Then i had to pay again. I haven't received the amount yet in my bank account and it's been 9 days.
I do not have the bill with me though, as i was told that money would be back in my account few hours i had trust in d mart, but it's been quite long and i am. Wondering wheather this is a trick played by d mart on it's customers.
Kindly get back to me as this is not how your business should be dealing....
Complaint comments  Read comments [1]Complaint category Products & Services

D-Mart / Avenue Supermarts — card payment transaction failed but money got deducted from my account

 mohammed contractor on Aug 10, 2017
I had done the shopping on 16/07/17 from d-mart, kompally, hyderabad vide bill no:08-0125 at 07.35pm. The bill amount was rs.403/-. I did the payment through my debit card but the transaction failed and the cashier swiped the card again. But rs.403/- was already deducted from my account for the first swipe. On enquiring with the cashier, i was told that it will be credited in my account within 48 hrs. But now nearly 24 days has past but still there is no refund of the amount. I had lodged the complaint on the d mart site also and my compliant id is d-c/tel/hyd/kom-27812. But there is no reply from...
Complaint comments  Read comments Complaint category Credit Cards

D-Mart / Avenue Supermarts — d-f mah nav kop26892 date 2aug17

 Abdul Mannan Baig on Aug 4, 2017
Bill no_ 17-0138 dated 27-7-17. Complaint given on 2ndaug but no reply dear sir, my compaint regarding excess gst charged on following items, 1 santoor shop charged 28% insteade of 18% '"' 2 wim bar 28 % instead 18% 3 wheel bar 28% instead_of 18% all above items are fmcg and not laxary items, it should charge 18 or less than 18%. Kindly do the needful...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — worst customer service at dmart rmachandrapuram

 kalyanag4903 on Aug 3, 2017
Exploiting customers: i have bought a bagrrys fruit $ fiber muslie, which was and still is listed 375 but they charged 425. I called customer service to look into it, they took my number and said "they would call me in few minutes". After 1 hour wait, i called them to check the status some other person answers and said the same thing, took number and they would call. But no call since 2 days. Any way i called in again after 2 days, told them the whole process but that person was so harsh and said we have so many other things to do, so just bring product and receipt to check. I was very...
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — excess charge gst

 Abdul Mannan Baig on Aug 2, 2017
I purchase some items from d mart koperkharne navi mumbai as on dated 22/7/2017 bil no.17-0138.
They charg excess gst on following items
Santoor shop 28%

Vim bar 28%

Wheel washing powder 28%
Above items are not luxury items theses are fmg items should be charge12%
I ttalk with there manager but not
Satisfied with his reply
Kindly do the needful.
Abdul mannan baig...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — double taxing -

 suresh K64 on Jul 24, 2017
Dear sir,

One of my friend had visited your shop to buy some things.

Though many of the things which he bought had mrp xxx (Inclusive of all taxes) written on the labels, still he was charged gst over and top of the mrp price.

Is it right to charge him gst, are you not guilty of cheating and defrauding your customers.

This is just one case, there must be lakhs of customers who have bought stuff from you over the period of 1 month.

Please let me know the real picture.


Complaint comments  Read comments [1]Complaint category Tax Services

D-Mart / Avenue Supermarts — My GST NO NOT RECORDED on my bill even specifically requested

 Mundada_Mumbai on Jul 5, 2017
I have purchased certain items for my office use from D-mart, Mulund West, Mulund Goregaon Link Road on 02nd July 2017 vide Invoice No.34-0086.
As the GST was to be levied, I had requested the Cash counter (No.AP-34) to add my GST no in the bill. She didn't understood so rightly called Supervisor, who said NO such system is there. My complaint is unless D-mart (or any seller) records my GST, how can I get the credit for GST included in the Bill ? Please look into and let me know any declaration required from me or anything need to be dome from my end. Please do the needful, so that there...
Complaint comments  Read comments [1]Complaint category Tax Services

D-Mart / Avenue Supermarts — Provident fund amount not received

 srinibas choudhry on Jul 4, 2017

I Mr. Srinibas choudhary left the organisation on 21.03.2017 and still not received PF amount. My PF number as below:


Form submitted - 11/05/2017
Submitted to PF office - 13/06/2017

When I called to customer care, they refuse to answer. Please look at this and hope to resolve ASAP.

Complaint comments  Read comments [1]Complaint category Employees

D-Mart / Avenue Supermarts — Product damage i.e. toy damaging

 nagajyothi chowdary on Jun 24, 2017
I purchased a toy tofay at 8.30 pm which was opened immediately after go to home, but it has one wheel damaged i.e. the wheel broken, immediately I reported the same to d.mart Tirupati air by pass road but they said rudely as u have to all be verified before purchasing, how we verify they don't allow to open the toy cover to check before buy in the mart then how we check, I lost Rs.150/-
Please take necessary action the toy details as given bellow
Friction big pickup (ask)
Barcode no is [protected]

Complaint comments  Read comments Complaint category Kids & Baby

D-Mart / Avenue Supermarts — Failed transaction at pos d mart satara road pune, maharashtra

 VEEVEEG on Jun 20, 2017
I made purchase at d mart satara road branch on 27.05.2017 against visa debit card no. [protected] of dena bank valid from 01/16 to 01/21
For rs.1890.36. On swiping the card there was error and slip showed that txn failed sale declined. However my account was debited twice by rs.1890.36
Therefore i made complaint to dena bank. They have informed that there is no credit pending. I therefore i request d mart to check their bank account and check that whether there is double credit on 27.05.2017. If so arrange to refund an amt. Of rs.1890.36 for failed transaction....
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — Cheap products discontinued costly products added.

 Arun Adalja on Jun 18, 2017
In past gopal namkeen locally manufactured was available in the crystal mall stores rajkot. Since last 2 months it is not available and other products are added which is costlier than gopal. Complained to stores manager but nothing is done. I asked for higher authorities name but stores manager replied ther is no one above me. I have come across in foram also stores mangaer is everything nobody above him. Really strange management governance. I have not come across such type of management....
Complaint comments  Read comments Complaint category Department Stores

Dmart — People working in ramamurthy nagar D'Mart store

 Helen Grace on Jun 12, 2017
Hello mr bini john. Heard your the manager head of ramurthinagar dmart store. I am really very unhappy n disappointed by the service the store people are providing. Should dmart grow or you want to shut down by having these kind of people? Today while shopping we wanted to buy peanuts. To check the quality i took 4 peanuts n started to eat, the lady in the billing place told we are not suppose to eat. I told k i stood. I had 2 in hand it was tasting bitter so i put bck those 2 and took another 2. It was just 2. So soon anand, store manager comes and very rudly arrogantly starred to say "should not...
Complaint comments  Read comments Complaint category Food

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