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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: May 15, 2026
Complaints 1145
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84
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts
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D-Mart / Avenue Supermarts reviews & complaints page 4

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P
[email protected]
Nov 11, 2023
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I have ordered household items but it was delayed 3 days may o know the reason.
I never ever seen the crappy services provided by the d mart.
Totally unsatisfied with customer care and delivery boy.
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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    V
    VIJAYTEJA MUTYALA
    Nov 5, 2023
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    Today I purchase at Dmart vijayawada nunna store, my bill amount 3169.5rs I did payment through upi method, when I was done, it's shows pending msg bill not genrated, so I did payment through credit card again amount debited bill genrated, now Upi payment also debited and showing success message can you please find my payment and revert it back
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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      T
      TharaniV
      from Coimbatore, Tamil Nadu
      Nov 5, 2023
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      I ordered groceries on D Mart online. I got mails for payment request and confirmation of order. But my order was not found after payment while tracking. I didnt got any response from d mart after that. I need my money back
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        P
        Pradeep Rocz
        Nov 3, 2023
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        Dear sir/madam,

        I had purchased home grocery from D Mart Vizianagaram store on 7th Oct.

        unfortunately i lost my bill but this bill really needed for my personal purpose.

        Incidentally, i have lost the invoice provided by the store at the time of purchase.

        Mobile: [protected]

        Regards,
        Pradeep
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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          S
          Saburudheen Sharjah
          Oct 25, 2023
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          Address: chennai

          Paid amount on 25.10.2023 ORDER ID[protected] RS 399 name of hotel chetak
          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            N
            Nitinkk12345
            from Delhi, Delhi
            Oct 23, 2023
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            Address: katraj Pune

            Respected Sir,

            On 17th October I had ordered a dry fruit 4 kg pack on your Dmart ready website, My order number is D1792691. While ordered this product from your website, I haven't received any confirmation message about my order. Please check the details my order and deliver the same as soon as possible or return my amount to me.
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              Q
              Qwertyp
              from Mumbai, Maharashtra
              Oct 22, 2023
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              Purchased a gas stove 1 month ago with warranty period of 2 years and when went for replacement the staff misbehaved and said 1000 of people comes here daily like you...the stove had glass on it which busted suddenly will cooking (hopefully no one got hurt ) and full kitchen even on floor there were small glass pieces ...staff we were not even responsible if anyone would have got hurt also we just have to sell the thing...
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                R
                Ranjani Ranjith
                from Madurai, Tamil Nadu
                Oct 21, 2023
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                Address: 16, thulasidasnagar 4th Street kathakinaru kadachanendal madurai

                I am order with October 16, 2023.order has been received.i am waiting for 6days my order process is not received.my order number D1791285.I am paid with UPI transaction. please my order details send me or my money refund me. please help me.
                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                  P
                  Patricia Pyla
                  Oct 18, 2023
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                  Address: Dmart branch at Ongole, Andhra Pradesh

                  We got a maggot in a spoiled pistachio pack which we purchase at dmart store.
                  We have purchased 3 packs of pistachio pack each 500 grams
                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                    J
                    jhaverimitali
                    from Mumbai, Maharashtra
                    Oct 18, 2023
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                    I made online transaction via UPI on 9th Oct and money got deducted from my account, , But dmart said that the payment has failed and order didnot get placed. My order number is[protected]. I have made several complaints, several calls on customer care but no response yet. My complaint no. is 3303975
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                      J
                      jhaverimitali
                      from Mumbai, Maharashtra
                      Oct 18, 2023
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                      I made online transaction via upi on Dmart to place an order and my money got debited but dmart says that payment failed and order didnot get placed. I have made several complaints and calls to customer calls but no response.
                      Order no was[protected]
                      Complaint no - 3303975
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        P
                        Priyankka
                        from Pune, Maharashtra
                        Oct 17, 2023
                        Oct 18, 2023
                        This thread was updated on Oct 18, 2023
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                        On 16th Oct 2023, my purchase at the store included two items for which I was charged extra. I believe this is a genuine oversight, and I would appreciate your assistance in resolving this matter promptly.

                        The details of the overcharge are as follows:

                        Parachute Coconut Oil 200ml:

                        I purchased only one bottle of Parachute Coconut Oil 200ml.
                        However, I was billed for two bottles, resulting in an extra charge of ₹69.

                        Pro Primid Til Oil 1L:

                        I purchased only one bottle of Pro Primid Til Oil 1L.
                        Nevertheless, I was charged for two bottles, resulting in an additional charge of ₹315.

                        I have attached a copy of the receipt for your reference, which clearly shows the discrepancy. I kindly request your assistance in resolving this issue and refunding the overcharged amount to me as soon as possible.
                        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        This issue has been resolved. At the same DMART store customer care people checked the CC TV footage clarified the Billing Discrepancy and returned the extra charged amount in cash. Thanks
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                          S
                          [email protected]
                          Oct 13, 2023
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                          Address: Bx-59 rajharsh colony kolar road

                          Staff behavior is not good specially floor manager and billing head renu mam. She said shadi ka card dikhao tb oil jar dege and she demands to me show me ID CARD
                          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                            R
                            RiniDmart
                            from Mumbai, Maharashtra
                            Oct 11, 2023
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                            Hi Team,
                            My order no[protected], of amount 2494 has been debited twice through DMART ready center, one of your employee said that the transaction failed at your end but at my end it was successful, so he has asked us to transact again so I have transacted through UPI.
                            He said that money will be credited in 7 working day's but even after 10 days it did not, i complained many times but got no help, each of your employee kept saying that your money will be reversed in 4 day s still it did not, till now it's been more than 1 month I did not get any reversal of amount, please help.
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                              R
                              Riok
                              from Mumbai, Maharashtra
                              Oct 5, 2023
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                              Address: Mulund west
                              Website: Dmart ready

                              Delivery not done..no support from consumer support. Customer care number is never answered..payment done. Need refund of money paid online order number[protected]
                              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                S
                                Sandip Mahandule
                                from Pune, Maharashtra
                                Oct 5, 2023
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                                When parked my car Hyundai Venue MH.16 B29524 It is found that there is dent on left rear door of my car due to
                                trolley hit by unknown customer. It is to be noted that there is no any railing
                                to stop the trolley which hits
                                the car directly as such mistake is of DMart parking authority and not of any customer. Parking was done by me in marked area only.
                                Kindly make my loss good .
                                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                  B
                                  [email protected]
                                  Oct 3, 2023
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                                  Address: At-Sachodar taluka -Himmatnagar diat-sabarkantha Gujrat

                                  I bought macho underwear from Himmatnagar de mart which was full size instead of Kutch but they refused to exchange it and I felt very bad.
                                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                    V
                                    VeeraGanesh Velugula
                                    Sep 28, 2023
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                                    Address: DMart Ramchandrapuram Hyderabad

                                    Ticket raised #3227364 - Need Bill Copy
                                    DMart is not responding
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                                      S
                                      Savan butani
                                      Sep 28, 2023
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                                      Address: CBD Belapur, Navi Mumbai

                                      I have bought 5kg India Gate Basmati rice from D-mart Belapur CBD, upon unpacking found worst quality tukda rice inside packet.

                                      Please look in to it

                                      Savan Butani
                                      [protected]
                                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                        D
                                        desingh
                                        from Delhi, Delhi
                                        Sep 23, 2023
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                                        Today, (23.09.23 Time 9.30pm) while taking the vehicle at the parking lot (B1), 3 people there scolded a daily customer for inappropriate words. He doesn't look like he was born in a good family. He should be interrogated. Otherwise I will send the video. Hiring such disrespectful rascals will give your company a bad name. Hiring a bad person means that you are also a bad person..
                                        Very disappointed with dmart Velachery. If you are honest then you should ask that person..You are responsible for whatever happens to me mentally..
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