Claimed

D-Mart / Avenue Supermarts Complaints & Reviews

1
Updated: Jul 10, 2026
Complaints 1146
Resolved
84
Unresolved
1062
Contacts

File a complaint to D-Mart / Avenue Supermarts

Having problems with D-Mart / Avenue Supermarts?

File a complaint and get it resolved by D-Mart / Avenue Supermarts customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

D-Mart / Avenue Supermarts reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shah Rukh Ansari
from Indore, Madhya Pradesh
Dec 20, 2019
Report
Copy

extra charging for carry bag

Address: Indore, Madhya Pradesh

Hello,
I am a regular buyer of d-mart rajendra nagar indore.
There is still extra charging for a carry bag around 16rs and add on in the bill as named cotton cloth.
The size of the bag is also very small. Sometimes 3 4 carry bag we have to buy unfortunately and unlikely.
Already the rate of the products are much higher an then this carry bag price.
This must be stop and carry bag should be complimentary...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
Indian Press
from Mumbai, Maharashtra
Dec 14, 2019
Report
Copy

cheating with customers for the carry bags

Address: Raigad, Maharashtra, 410206

Today i had visited d'mart at new panvel, maharashtra for purchasing 2 nos t-shirts, 1 stole and 2 nos supermax shaving razor. After making the purchase when i came to the billing counter and after getting all items scanned, the lady of that counter asked me whether i required carry bag for the same. I replied that i had taken goods from you so i required the carry bag as everyone not bringing the carry bag with me all the time and it is...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramodnngg
from Mumbai, Maharashtra
Oct 25, 2019
Report
Copy

loose maida

Address: B/401, Gaj Mohini CHS Ltd, Manvel Pada, Viva Jangid Complex, Virar East, Mumbai City, Maharashtra, 401303
Website: Www.consumercomplaints.in

I had purchased loose maida from dmart on 21st october 2019, monday evening. But the maida is not at all of any quality. It is the worst experience. I had purchased 1.914 kg maida, while preparing the dough it does not takes the grip as normal maida. Some home i tried to prepare chakli out of it, but as i put the raw chakli in the frying the entire chakli broke and became powder in the pan. Maida is lnow to have grip and elasticity which...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vk.p
from Mumbai, Maharashtra
Aug 11, 2019
Report
Copy

duplicate invoice

Address: Mumbai City, Maharashtra, 400706

Dear sir/madam,

I had purchased one usha induction cook top from your seawoods store on 6th august.

I require a proper gst invoice in the name of sbi, c/o vipin k pandey, with my gst and pan no. On the invoice, which is gst - 27aaacs8577k2zo, pan - aaacs8577k.

Incidentaly, i have lost the invoice provided by the store at the time of purchase....
Helpful
61 other people found this review helpful
61 found this helpful
10 Comments
Report
Copy
Y
Yashuuu
from Mumbai, Maharashtra
May 25, 2019
Report
Copy

return/exchange of items

Address: Mumbai City, Maharashtra, 401101

Packed food items, even though not mentioned aren't exchanged even if produced for exchange with proper bill within one hour of purchase. I purchased a go cheese slice pack and wished to buy a bigger one so went for exchange within 45 mins of purchase.. But the customer care guy gave an explanation that it will spoil if they take it back. Poor service....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vijay Dabade
from Hyderabad, Telangana
May 29, 2018
Report
Copy

rice bag of 25 kg

Address: 500056

I had purchased 25 kg rice bag of sona masoori processed by shubham paddy processors from d mart on 5-5-2018, secunderabad (Telangana) vide bill no[protected] dated 5-5-18.
When i opened the rice bag at home i found that the rice in the bag was rotten. I am attaching the photographs of the same for your information.
As the rice was rotten i we could not consume it and i had to buy rice at a local store.
I demand...
Helpful
9 other people found this review helpful
9 found this helpful
Write a comment
Report
Copy
G
go4vinod
from Pune, Maharashtra
Feb 12, 2018
Report
Copy

wrong bill

Address: Pune, Maharashtra, 411019

Today bill no[protected] dr 12/02/[protected]
Cashier kas/17

Chinchwad dmart

Purchase only one qty of sahebana 1 kg
But in bill there are 2 qty

Now how i can i prove that

Please reply

I think there are no one to put material in bag and i ask bill operator to put it in bag he do this type of.. With me

This is my second experience...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
George455
from Puducherry, Puducherry
Jan 11, 2018
Report
Copy

lionads 500 gms

Address: Bangalore, Karnataka, 560068

Brought dates packet from electronic city branch, & i have received very low quality dates which was old and dry not even have any taste.
I trusted dmart with their quality products but this made me second thought on dmart products.
If possible i require a callback from you on it.
Bill details:[protected]
Date: 07/01/18
My number: [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mundada_Mumbai
from Vellore, Tamil Nadu
Jul 5, 2017
Report
Copy

My GST NO NOT RECORDED on my bill even specifically requested

Address: Mumbai City, Maharashtra, 400080

I have purchased certain items for my office use from D-mart, Mulund West, Mulund Goregaon Link Road on 02nd July 2017 vide Invoice No.34-0086.
As the GST was to be levied, I had requested the Cash counter (No.AP-34) to add my GST no in the bill. She didn't understood so rightly called Supervisor, who said NO such system is there. My complaint is unless D-mart (or any seller) records my GST, how can I get the credit for GST included...
Helpful
34 other people found this review helpful
34 found this helpful
2 Comments
Report
Copy
H
Helen Grace
from Bengaluru, Karnataka
Jun 12, 2017
Report
Copy

People working in ramamurthy nagar D'Mart store

Address: 560084
Website: D'mart

Hello mr bini john. Heard your the manager head of ramurthinagar dmart store. I am really very unhappy n disappointed by the service the store people are providing. Should dmart grow or you want to shut down by having these kind of people? Today while shopping we wanted to buy peanuts. To check the quality i took 4 peanuts n started to eat, the lady in the billing place told we are not suppose to eat. I told k i stood. I had 2 in hand it...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
Latsman
from Mumbai, Maharashtra
Jan 16, 2017
Aug 29, 2023
This thread was updated on Aug 29, 2023
Report
Copy

Mosquito bat

Address: Mumbai City, Maharashtra, 400709

I have recently bought a Chinese made Mosquitto Bat from D Mart, Koparkhairane show room. Brought home n kept it for charging 8 hours n realised that the bat doesn't kill the mosquitoes in spite of fully charged. Then I went to return the product. Unfortunately I have lost the bill but the product has D Mart sticker on it. But they refused to accept n return the money came r exchange the bat. As a customer I have lost RS.199/- and cheated...
Helpful
5 other people found this review helpful
5 found this helpful
5 Comments
Report
Copy
S
Santhi Pasupuleti
from Eluru, Andhra Pradesh
Jan 2, 2017
Report
Copy

Damaged goods

Address: Hyderabad, Andhra Pradesh

This branch in beeramguda has supplied multiple damaged pieces. They behave very rude to the customers too. Never respond to them in the right way. I have purchased 65 Go Aqua water bottles with selling price 79 per bottle. They were neatly packed in the carton. After reaching home to my surprise I found 18 of them in bad state. I have been calling them the next day and they started telling all nonsense...
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
K
karishmanainsy
from Mumbai, Maharashtra
Jul 7, 2016
Sep 3, 2023
This thread was updated on Sep 3, 2023
Report
Copy

Wrong billing

Address: 400706

I did a shopping in d-mart seawoods (west), navi mumbai outlet yesterday date: 06.07.16 where they did the billing wrong. they charged me extra by adding additional stuff worth rs. 150 approx which i did not buy. i could notice it only after reaching home.
I) i bought 1 tadka pan for which they chrged me for 2 in nos. hence, instead rs. 129, they charged rs. 238/-
Ii) i bought garbage bag the price of which was mentioned as...
Helpful
10 other people found this review helpful
10 found this helpful
2 Comments
Report
Copy
U
user00987
from Nellore, Andhra Pradesh
Apr 27, 2016
Report
Copy

Cheating customers with unethical return and replacement policy

Address: Hyderabad, Andhra Pradesh

Bought items including garments with bill numbers 04-0036 amount rs. 4058/- and 09-0095 amount rs. 2848/- both dated[protected] at tolichowki branch, hyderabad. While purchasing when enquired with the sales exeuctive i was told that garments can be exchanged later for any genuine issues. When approached dmart on[protected] for exchange they simply denied stating that there is no exchange policy and mentioned that customers should ask before...
Helpful
4 other people found this review helpful
4 found this helpful
5 Comments
Report
Copy
L
ldsouza
from Mumbai, Maharashtra
Mar 31, 2016
Report
Copy

Extremely poor quality consumer products

Address: Thane, Maharashtra, 400606
Website: DMART

Hi, I am not sure if something will chnage still i would like to share this information. This is to inform your that i recently purchased (Thane Dmart near Hiranandani Meadows)Moong Dal from Dmart, When I used it to prepare food the quality was absolutely pathetic. There are pests in it. If you look at the dal its powdered and there are pests in it and most the dal is full of holes.
This is not the first time, In tamarind also there...
Helpful
18 other people found this review helpful
18 found this helpful
Write a comment
Report
Copy
A
ahmed.syed
from Hyderabad, Telangana
Jan 27, 2016
Report
Copy

Same product billed differently.

Address: 500036

I had gone to DMart Malakpet on 27th January 2016 and bought 6 bottles of Vijaya Flavoured Milk. I was charged 2 different rates for the product having the same batch no 126 and date of manufacture which is 10/1/16. I was charged Rupees 18.80/- for 1 bottle and Rupees 20/- for the remaining 5 bottles. When I complained to the management that I should be charged the discounted price of Rs. 18.80/- for the other remaining 5 bottles as you cant...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vj gupta
from Mumbai, Maharashtra
Jan 9, 2016
Report
Copy

Missing item

Address: 400708

Pantene shampoo 350 ml worth 200 rupees was missing in the items when I checked at home. I went airoli dmart on Saturday, 9th January 2016, at ~2pm....
Helpful
7 other people found this review helpful
7 found this helpful
6 Comments
Report
Copy
S
SIDDIQUE FAIZ
from Pune, Maharashtra
Nov 19, 2014
Resolved
Report
Copy
Resolved

CREDIT CARD CHARGED TWICE

Address: Mumbai City, Maharashtra

I had swiped my ICICI credit card at the D-Mart store at Thane Ghodbunder in THANE on 15 Nov 2014 at 20:57. The payment was shown declined at the store's card swiping machine. So i gave him another bank card and it was successful and the amount of Rs.6259.75 was debited from my citibank card at 20:59:56. However to my surprised the ICICI bank debited the same amount on[protected] at 03:36:36 and that too twicei was shocked that DMART is...
Helpful
4 other people found this review helpful
4 found this helpful
4 Comments
Report
Copy
H
hrishig
from Mumbai, Maharashtra
Jan 14, 2013
Resolved
Report
Copy
Resolved

Return Policy / Arrogant Attitude

Address: Maharashtra

I am regular customer of Dmart at hinjewadi but recently purchased few items from baner store and faced below horror
(I purchased M sized baby diapers but needed L size so went back before 3 days along with original bill to baner shop and the M size diaper in excellent condition)
1) The exchange counter was closed at 11.10 am and I need to do several requests to staff to open exchange counter it as I was getting late on other...
Helpful
29 other people found this review helpful
29 found this helpful
3 Comments
Report
Copy
M
Report
Copy

I have received Amul butter 200 gms instead of Amul Butter 500 gms. Order Number[protected]
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit