Delhi Jal Board Complaints & Reviews

Dear Sir/Mam


Last, 5 months I am getting high water will by DJB. Normal, I use to pay Rs. 460 to 600, but last some months i am getting high billing problem.
And i have contacted to nearest DJB branch but i did not get any solution. Now i am going to provide our DJB meter detail....

Bil chark - 4/2011, Bill number- 617213, Bill date - 14/05/2012, payment Amount - rs-1626. last date of payment - 24/05/2012,
Area - 15/SZ -3, Code, A-1, Meter reading code- 451/- Water connection number - 45057, K.Number - [protected],

Consumer Name and address:- SMT. Parmeshwari Devi , Flat N- 467, Khirki Delhi, Water consume Class - C-I, Bill date 08/12/2012 to - 02/05/2012,

Regards

Alka Tiwari

[protected]@gmail.com
[protected],

Dear sir/Madam,
I am the resident of Pandav nagar, behind Delhi Police Aptt, Mayur Vihar Ph-1, New Delhi-91.
This application is very important to bring to your notice about the contaminated water since more than eight months that we are facing. Sewer water is being supplied through drinking water line. This has become a regular practice now I have gone through many complaints and application being marked to DJB, and people aggrieved by it through websites till date from different locality but to my utmost surprise there is still no action being taken on this regard. It seems that they are merely lying as an application to be heard on later course or pending irrespective of playing with human life. Till how long the local resident will keep waiting for any steps to be taken by your good self.
Am an expecting mother, I become so exhausted to this persisting problem that now I can’t risk my life on false hope. Let me draw some major issues to you to understand this complaint in a better way:

1. The supply of drinking water by Delhi Jal board to us is very irregular. We have to keep minute watch about the supply with no particular timings.
2. Again the water supplied is not usable and dirty (mixed with the water of gutter). Sometimes it’s completely yellow in color and most of the time it smells sewer. This quality of water can’t even be used for washing utensils, cloths, other cleaning work if not for drinking.
3. We don’t have other filling options like hand pumps or other source.
4. USP your phone numbers mentioned in the sites doesn’t work. There is no response from the either side.

Kindly treat this complaint on priority basis as the same can’t be taken carelessly or ignored as “life is not possible without water”. On failing to do m sorry I have to address this matter through PIL with no other option left.
For your additional reference you can collect sample water (Bottle) for Lab test.
Your early action to my complaint will be highly solicited.

Sincerely yours
Mrs Hemangi Saikia

My area is 14/SZ-2, sub area code is A-9, Water connection no. is 42938, meter reader code is 513/, consumer no is [protected]. In the Delhi Jal Board bill no 785077 for the period 01/02/2012 to 23/04/2012, arrears of Rs 585/- have been reflected. This amount had been paid by me on20/02/2012 by cheque for which I have a stamped receipt on the bill. Please reconcile. I further inform that I am making payment of Rs 526 (1111 minus 585) only against the above mentioned bill of Rs 1111/-.
S. K. Chaturvedi

I am sorry to inform you that the delhi jal board has not been supplying the proper water to the residence of village masjid moth near sai baba temple-110049 for last 3/4 days. even the said department has not sending the proper water tanks for the citizens which shows that they do not care about the citizen of India. Now, the citizen of village masjid moth are facing a great difficulty without available/providing of water in summer session. it is requested that a strike against may be taken against the employees of delhi jal board who are not carrying and not taking interest in govt. work even providing water tanks to the villagers. please share me action taken into the matter. my email address is [protected]@yahoo.com (mobile [protected]) .i will be glade for stick action.

I am a resident of Jeewan Park, Uttam Nagar. Our colony receives impure & dirty water, which is unfit for drinking, even after repeated filtration. The water we get through our taps, completely defeats the inherent properties of water. It is usually brown, contains visible impurities & horrible tastes. At times it smells so badly, as if it's coming directly from some drains or sewer.
We don't even feel like washing our clothes from that water, let alone drinking.

We are facing this problem from last 6months or even more then 6months.

I want to know that, if DJB cannot provide safe water for drinking, what can a common man do?

Please help.

I HAVE RECEIVED A BILL OF WATER FROM DELHI JAL BOARD. BILL NO.784740 METER READER CODE-469 WATER CONNECTION NO. 104087 AND K NO. [protected] BILL AMOUNT RS. 400. BUT THIS BILL IS ALSO AD-HOC BILL. HOW MANY AD-HOC BILL WILL BE ISSUED TO ME? WHEN ACTUAL BILL WILL BE DELIVERED TO ME?

KINDLY LOOK THE MATTER AND ARRANGE TO ACTUAL BILL INSTEAD OF AD-HOC BILL AGAIN AND AGAIN.

YOURS TRULY


GEETA

HOUSE NO. E-22, 2ND FLOOR, RIGHT SIDE
SECTOR-1, DELHI-110085
CONTACT NO. [protected]
EMAIL ID: [protected]@licindia.com

Dear sir,
I am a resident of H. No.- 4/923 A , street no.- 5, Jharkhandi Marg Bhola Nath nagar, Shahdara, Delhi-110032. Sir, we are receiving very dirty, impure & foul smelling water since more than seven day. the water is so much impure that it is not drinkable. My father, mother, myself & almost all of the member of family had episodes of gastroenteritis due to consumption of this water.
Also in front of our home there is frank sewer leakage and collection of sewerage there due to which there is a great danger of spread of water borne & mosquitoes borne diseases.
So i request you Kindly notice & look in the matter and take necessary steps towards the complaints so as to provide healthy water and environment for health.

Thank You
Yours Sincerely

Dr. Ashok Kumar

We have been getting VERY DIRTY AND UNHYGIENIC WATER SUPPLY which SMELLS LIKE GUTTAR WATER. We are having this problem since last 1 month. We have even complained many times but no one seems to pay attention to our complaint. One more problem is that, we get water only at night around 2 a.m. to 3a.m. , which is totally unearthly time to give water supply. Request the authorities to take action immediately. We have been complaining to DELHI JAL BOARD OFFICE REGULARLY.

Hi I m pushpinder singh, grandson of Shri Ajit Singh, residence of F-218, Vishnu garden, New delhi - 110018.

Our complaint is toward Excess amount of bill without Meter reading.

Today on 27.april.2012, we got our water bill of Rs. 1802 without any meter reading. Our water meter is working properply but the word ''Defective'' has written on that bill. As we know none of your employee come here in our area and check the reading of our meters.

On the other hand, last year we had a bill of approximately Rs. 6000 without any meter reading and defective is written on the bill.

Our water connection no. - 4639-J
Our k no. - [protected]

My mobile no. is [protected] if you want any description of bill.

Kindly take some action. we will be very thankfull to yours.

Hi, this is to bring to your kind notice that, there were new water meters which were installed on 17th of April 2012 in the afternoon. However, after the people engaged into the installation departed, the meter pipe was found leaking terribly. The same was informed on the help line number [protected] the same day(17th April,2012) and got a TAT to fix the problem within 48 hours. However, no one turned up within the given time period and thus the reminder was given thrice by yesterday(20th April, 2012 when an executive of the helpline number(Ms. Bharti) committed that someone would come today(20the April,2012)for sure to fix the problem. Again, no one turned up. As per the installers, The reputed Delhi Jal Board has given contract to L&T to install new water meters and they commit to give free services for next 5 years. But, it is observed that the services are not upto the mark from the beginning so how come they can commit for a proper services on a single call.

This has been found ridiculous and thus made me put this blog to find a way as if we ask a private plumber to fix the problem then we have to shell out money from our own pocket and overall the warranty goes null & void from the installers.

Kindly look into the matter as this matter of lodging a complaint online has been informed to the helpline people at 10.43AM today(21st April, 2012)

This is also to understand that how we people can reply on such kind of services in this daily busy life.

The area I am talking about is LIG Flats, GTB Enclave.

Thanks & regards.

From last one year and more we are receiving very dirty water in MCD tabs. Also , there is no proper time of water supply some time it is coming at 2.30 am and some time it is coming 5.00 am and in evening also there is no proper time . Overnight we are just checking the taps that if water is coming or not. We have verbally complained about this to our MCD Concillor (Mr. Rakesh Gulliya) and nothing has been done as yet. We require this for drinking but this water is not useful in even bathroom. Pls help As soon as possible. PLEASE TAKE APPROPRIATE ACTION AND GIVE US PROPER WATER SUPPLY TO DRINK, BATH AND FOR DAILY HOUSEHOLD CHORES.

Thanks
Dolly Sharma

Respected Sir/Mam,
Good Day,

Subject :- No Water connection in each home in chitra vihar slum area.


We facing critical problem regarding no supply water in each home because there is not water connection in each hone in chitra vihar slum area.,there are some tap and some place so,daily wast our time 2 hour in morning & 2 hour in evening but we cant watering more 2 bucket water that is way many quarrels in our area daily.this is daily problem.So Kindly arrange water connection for each home and arrange meter system. We are ready for water bill that is comfortable for all working people & each living chitra vihar people.We are badly harass for water tension daily..
We are living in Chitra Vihar between nala & Gujarat vihar delhi -110092.

Kindly resolve our problem as soon as possible.
I am waiting for your positive response.

Renu
[protected]
chitra bihar slum area.

This is to inform you and bring to your attention that I Samarjit G Pattnaik who is residing in 140 Uday Park is facing immense water problem for the last 5 day. Most of the houses in the locality and nearby area are not receiving water at all for the last 5 to 6 days , in the event of which it has become extremely difficult for us to lead our day to day life. I have personally been calling up the complaint section of the R.K Puram Jal Board office , and also have called up the JE (Mr. Ashok) and Executive Engineer (Mr. Anil Chaudhary) a number of times in the last 3 days since Friday, but no one is being able to give an explanation for the no water supply in the area. We have been surviving on water tankers as if we are living in some slum area, though Uday Park is one o the most posh colonies in South Delhi where eminent persons including politicians, lawyers, police personals, journalists and crickets are residing. If the fate of such a colony in the heart of south Delhi is this, we wonder what is the need for the government bodies and the administration.

Not only has your officers failed to perform their duties, but have advised me to install booster pumps to draw water from main water line to the house, which to my belief is anyways illegal.

The Delhi Jal Board has not only failed yo restore the water supply, but the officials are not even aware of the exert problem and the citizens of the country are not even getting an explanation for the reason of the problem. You are thereby called upon to look into the issue at priority and make efforts to restore the water supply to my house and the locality in general within 24 hour of receiving this notice, failing which we shall be constrained to approach appropriate authorities and if required seek legal action against the Jal Board and it's officials.

My complaint no which was registered over phone was given to me by your complaint department is 1856. I want an action taken report to be prepared on the basis of an inspection of the pipe line that provides water supply to my house and to check if at all there is any supply at all and then to try and figure out the problem .

I am sr. citizen, residing in shalimar bagh, delhi-110088.

I pay my water bill regularly as and when received. Normally 20 days period is given

to make payment. I find bill period 12/12/2011 to 01/02/2012 raised on 21/3/2012 is supposed

to be paid on 30th. march,2012. This is not correct when the bill in question is received on 27th. march

lying on the stairs.

I suggest that surcharge on the bill which is 5% should not be levid as bill payment duraction offered is

very low.

The on line payment of SITE JEEVANDELHI.GOV.IN is not functioning, will this problem be resolved. soon.

with warm regards.


Op Verma
ad-122-b
shalimar bagh.
delhi-110088.

Dear Sir/Madam,
I, Vikesh Malhotra R/o 3276 FF, Arya Pura, Subzi Mandi,Delhi 110007, had submitted application for correcting my Name in the Water Bill in the month of August, 2011, its been 7 months and still my name has not been corrected. I have met with the Zonal Engineer (N) at the Mori gate office, Mrs. Sharma - Zonal Engineer (N) had assured me that my Name would be corrected in a few days, but no result.

I hereby requesting the Senior Officials of Delhi Jal Board (North Delhi Subzi Mandi Area) to look into this matter and do the needful at the earliest.

Thanks and regards,

VIKESH MALHOTRA

MOB.: [protected]
3276 FF, Arya Pura,
Subzi Mandi,Delhi 110007

Dear Authority,

This complain is regarding the faulty Water Bill of Delhi Jal Board. Can any one believe that a water bill for a month is whooping INR 11,000. Now the story starts when one of the DJB employee who comes to our place and took the wrong meter reading which leads to a faulty bill of INR 11,000 which we recevied in the month of Nov 2010. And when we objects the same and went to DJB office we were treated like beggers my 65 years old grand father been to the DJB office in Tagore Garden and in Janak puri "N" no. of times but just to listen that "uncle ji ho jaega aap chinta mat karo".

We gave some 3-4 written complaints to them but of no use, and time goes on... To my awe and shock we receive a Water bill of INR 22,460 on 18th Feb 2012 stating that your last day for making this payment is 24th Feb 2012.

Can anyone from DJB explains me how come a bill of such a huge amount is generated for a fault which occured by DJB and to my best of the knowledge such amount can be paid for 10 years and they are asking us to pay on such a short notice.

This is really disappointing and now i can proudly say that "sarkaari mehakmo ka kuch nahi ho sakta.

"I am very sad and my grand is in the state of shock and we really don't understand what to do and which door to knock".

I hope through the medium of this website my complain against the DJB will be resolved and the rectified bill will be provided to us.

Thanks !

A very concerned Citizen of India.

Pradeep Samaria
+91-[protected]
R/o E-288, J J Colony, Nagafgarh Road, New Delhi 27.

Subject: Excess/ Uneven Billing
References:
1. K.No. -[protected]
2. Connection No. -52316
3. Sub. Area Code – A-17
4. Meter Reader Code- 181
5. Area 10/NW-2
6. Name of Consumer- Shri Pradeep Kumar
7. Address Printed on Bill -15/G-31, Rohini, New Delhi-110089

Sir/Madam,

I would like to bring you kind notice regarding uneven bill in aforesaid references.
1. Bill no. 407403 Dated 07.07.2011 for amount Rs. 898.00 Paid on 23.07.2011 for the period of 10.2.2011 to 08.05.2011
2. Next bill no. 589020 Dated 25.11.2011 for amount received by me for amount Rs. 1843.00 in which Rs. 943.00 (Basic amount Rs. 898.00 (+) Surcharge @ 5% Rs. 45.00) was added as pervious balance. In this bill the period is not mentioned. “Bill Subjected to Adjustment” remark is recorded in the bill. Further I personally contacted to dealing hand Mr. B. Pathak on 24.12.2011at Zonal Revenue Officer (North West-II), Sector-6, Rohini, Delhi, He advised me to deposit Rs. 1843.00 as Part Payment immediately in the reference of this bill. The said amount was deposited by me on same day at Zonal Revenue Officer (North West-II), Sector-6, Rohini, Delhi.

3. After that bill no. 623336 dated 21.01.2012 received by me in which I was directed to Pay Rs.1952.00 for the period of 9.05.2011 to 11.11.2011.

4. On dated 04.02.2012 I once again contacted to the officials who were working at Zonal Revenue Officer (North West-II), Sector-6, Rohini, Delhi, they advise me to deposit Rs. 1,000.00 for bill no. 623336, dated: 21.01.2012.
5. The officials who were working at Zonal Revenue Officer (North West-II), Sector-6, Rohini, Delhi are not in position to make proper correction of above mention bills.

Considering the above, you are hereby requested to make arrangement to correct aforesaid bills & issue me a fresh corrected bill in respect of below mentioned bill details
S.No. Bill Detail Payment Detail
No. Date Period Amount Amount Paid Dated
From To
1 407403 07.07.2011 10.2.2011 08.05.2011 898.00 898.00 23.07.2011
2 589020 25.11.2011 Not Mentioned 1,843.00 900.00 24.12.2011
3 623336 21.01.2012 9.05.2011 11.11.2011 1,952.00 Not Paid

Thanking You

Yours faithfully

(Ramesh Kumar)
G-2/31, Sector-15 Rohini
Delhi
Phone- [protected]
E-mail- [protected]@gmail.com

Respected Sir/Madam,
I want to draw your kind Attention to the pitiable condition in which we are leaving hellish life due to the dirty and foul smell water supply by Delhi Jal Board from the last many months. This situation may be faced by many areas of Deepali or The Whole Deepali. Through this Forum I request you to kindly get rid us from this infernal situation and penalize Delhi Jal Board with minimum Amount of Rs 50,00,000/- and this cheque should be in the Name of Deepali Residents Welfare Association (Regd.)

Regards,
Deepak Bansal
Cell No:- [protected].

GOOD AFTERNOON,

I MR. DAVINDER WHO IS THE SENIOR CITIZEN OF H4/31 MAHAVIR ENCLAVE, NEW DELHI, I WOULD LIKE TO BRING TO YOUR KIND NOTICE THAT WE ARE NOT GETTING WATER SUPPLY FROM THE DELHI JAL BOARD FROM THE LAST SO MANY YEARS FOR THIS WE HAD ALREADY VISITED OUR AREA OFFICER ALONG WITH MR. SOLANKI THROUGH PERSONALLY AND WRITTEN APPLICATIONS NOT ONLY ONCE BUT SO MANY TIMES. DUE TO ALL THIS THERE IS NO DIRECT WATER SUPPLY ONLY TANKERS CAMES AND WE PEOPLE STORE WATER IN OUR JARS, BUCKETS, WHEN WE RAISE THE QUESTION WHY WE ARE NOT GETTING WATER THERE IS NO ANSWER FROM MR. SOLANKI HE SAID WE WILL ARRANGE THE WATER TANKERS HAD NO FIX TIME . THIS IS NOT THE SOULTION FOR WHAT REASON DELHI JAL BOARD IS NOT SUPPLYING WATER IN THAT AREA ALL OTHER AREAS ARE GETTING WATER SUPPLY.

KINDLY LOOK THIS MATTER SERIOUSLY AND RESLOVE AT THE EARLIEST

THANKS
DAVINDER

Respected Sir,

This is to inform you that I m senior citizen resident of H4/31 Bengali Colony, Mahavir Enclave, New Delhi, As per above subject mentioned I would like to bring to your kind notice that we are not getting salty water supply from the last four days through this we are facing a lot of problem which cause to us as there is no alternative of fresh water supply (delhi jal board), from the twenty five years we are not having direct water supply from delhi jal board for this i had submitted request , complian to our area manager along with Mr. solanki but still now no action taken place please let me know when it would be resolved from your end, Also let us know why we are not getting water supply from delhi jal board why water tankers came to our place for the water its very difficult to organise and store water from the tankers for the every citizen.

Please look this matter seriouly and solve the problem at the earliest so that we can get the direct supply from the delhi jal board as other colonies receiving the water supply,

Hope for the positive response from your end

THANKS & REGARDS
DAVINDER