Delhi Transport Corporation [DTC] Complaints & Reviews

Hello sir,
I just want to inform you that there is very less buses from mangol puri q block bus depot. Due to this passengers are suffering and long wait for bus. After long wait a one bus come, so, it is overloaded by the passengers and it may be cause any major accident or harmful for anybody.

So, i just want to say that please resolve this problem as soon as possible and buses come on proper timing and few minutes distance than long gap.

Barking & biting from dogs
I am a resident of 542 dda janta flats badarpur new delhi. I bring to your notice and mandatory piece of information that we are facing a tremendous problem due to the 4-5 street dogs in front of our house. These dogs attacked on the street passerby and as well as neighbours also. Sometimes they bite & wounded childrens & adult passing through the dog. Due to these dogs the atmosphere of the gali is too bad. We scars when we were passing through the dogs. These dogs regularly moves here and there in the gali and spread loiter due to which we are facing great hardship to live. We request the dog squad of mcd to kindly take some action immediately and send the dog squad immediately to avoid these problems. H. L. Meena

Dangerous conductor and driver running the cluster bus, rt. 548 extup, bus no. Dlipc6490, actually both of them are not only irresponsible but also violence, specially the conductor is rude and unfair on woman and child (My wife and 2 years old son). Language of the conductor is abusive, threatening and violence (With anger and rude attitude to us "tu mujhe maat sikha", with continuous these catagory foul language, the conductor forced to get down far before our destination stop iit gate, that's not all, he ordered to the driver to open the back door while we were waiting to get down art the iit gate stop, the driver then opened the door within second the the gate was closed while i just escaped to get down from the bus and my wife with the son got trapped between the doors, they got injured, hurted. The door were reopened when other passengers were shouted, but the conductor continues with his misbehaving angers, could you tell me, what type of society we are living in? What is the difference between this culture and gundaism? "respect on women" lots of posters are there, i think all the orders for general public? Not for dadas who run the buses? Please hire at least qualified professionals or teach your staff about responsibility, ethics, duty, what to do with women and women with child, or other responsibilities. A very dangerous state of public transport service of country's capital of delhi! Both of our tickets are attached. Please take action against this violence "gundagardi". Regards brajagopal,
Attachments area

Dangerous conductor and driver running the cluster bus, rt. 548 extup, bus no. Dlipc6490, actually both of them are not only irresponsible but also violence, specially the conductor is rude and unfair on woman and child (My wife and 2 years old son). Language of the conductor is abusive, threatening and violence (With anger and rude attitude to us "tu mujhe maat sikha", with continuous these catagory foul language, the conductor forced to get down far before our destination stop iit gate, that's not all, he ordered to the driver to open the back door while we were waiting to get down art the iit gate stop, the driver then opened the door within second the the gate was closed while i just escaped to get down from the bus and my wife with the son got trapped between the doors, they got injured, hurted. The door were reopened when other passengers were shouted, but the conductor continues with his misbehaving angers, could you tell me, what type of society we are living in? What is the difference between this culture and gundaism? "respect on women" lots of posters are there, i think all the orders for general public? Not for dadas who run the buses? Please hire at least qualified professionals or teach your staff about responsibility, ethics, duty, what to do with women and women with child, or other responsibilities. A very dangerous state of public transport service of country's capital of delhi! Both of our tickets are attached. Regards brajagopal

In 175 tilak nagar, in the lane of mangal bhavan. 5-6 wild street dogs are there who are terrorising people and biting them. They had bitten a 7yrs old boys very throughly. Kindly help and solve our problem. If you come, try to get 5-6 dogs because some people keep the dogs in their home so that you cannot take them. They are not being given food to eat and hence they become angry and bite people. They are also spreading diseases and dirtiness in the society. Plz help otherwise you will be blamed.

I travelled from dtc bus no dl-1p d-0222 from tilakpul bus stop to deen dayal on 3 feb-2020, it was a huge rush in bus so i was unable to move back to conductor seat to take my pink ticket for girls. After 2 stops when some passengers leaved, even though rush was there i manage to go back and asked conductor for the ticket but the conductor told to buy ticket, i told the reason and even though i was ready to buy ticket, his behaviour was very rude and he was like shouting on me. This is not how a conductor should behave. Please look through this matter.
Thankyou

I got a dtc bus botanical garden to anad vihar bus no 33 and i get down in sector 18. I ask condector for a ticket the connector and the bus driver start abusing me and told me go to the walking and the distance of botanical garden to sector 18 minimum 5 km. They told me if you are from good house you can't take bus for travelling. They also told me if bus is free you have no way to get the bus. I want file the complaint against bus no dl -1p c-9885.

I boarded the bus 442 azadpur terminal red bus from nehru place in south delhi. When i boarded the bus I asked the bus conductor the price of the ticket for south extension for atleast 10 times. He ignored me all the way and finally when I increased my tone of asking, he shouted at me and also threatened me to hit me right away in the bus. I am a regular passenger of the dtc bus and have never experienced such a case in my entire life time.
I would like you to take strict action against the conductor.
I am attatching the photo of him which i clicked in the bus.
Thank you

Sir, dated 28/01/2020 time 08:20 AM, bus no DL1PC8015 route narela to bahadurgarh driver driven the bus very speedy and dangerious .on the spot tikri border .driver almost hit the bus with a car and both driver and conductor fallen in quarl with car driver and talk in very ### language.driver is also a danger for public .please take necessary and strict action please.

I am complaining about Cluster(orange bus) Driver and conductor
There is Bus number- DL 1P C 6443
Bus was went from Dwarka sector 1 to Najafgarh Conductor pretend to bad bus and seated tge riders and Take Fare and not give tickets i object for ticket but driverand Conductor bad behave with us and forcefully got payment and droped me on Jhankar stand goyla dairy

Please punish them soon as soon be possible otherwise i complain about it to Delhi Police

Respected sir/madam.
I am a practicing advocate in delhi courts and regular customer and commuter using the services of dtc and cluster orange bus and daily travelling up down from shakarpur, vikas marg to karkardooma courts, shahdara delhi. It is pertinent mention that always the conductor is charging the normal fare of rs. 5 ticket from shakarpur to the karkardooma court but today the bus conductor gave rs. 5 ticket form rainy well to a - block jagat puri.
Today dated 27/01/2020 i had boarded and taken the service of dtc orange cluter bus - registration no. Dl ipc 6758 route no.336a up from shakarpur bus stop and the bus was to end at new seempuri as was displayed by the top board in orange led.
I boarded the bus form shakarpur bus stop on vikas marg, the bus conductor issued me a ticket from rainy well for rs 5 till jagat puri a block. I told him that the ticket is wrong, the conductor mentioned that this is feed in our machine and rudely shouted using abusive language and pushed me down from the bus while i was getting down at a - block jagat puri and the delhi civil defense marshall did not give any help rather kept sitting on the seat.
The complaint is lodged for necessary action for issuing of wrong ticket, abusive language and bad behavior, manhanding of the customer by the bus conductor and the non performing bus marshall of delhi civil defense.

Sir i'm complaining about dogs who are in very big groups in our street (New jiwan ki pheal malwa mill ke piche indore near ganesh kirana store wali street)

We can't sleep at nights as dogs bark's heavily and sometimes they go wild as well

Please take a look at this problem it's regular problem.

I have complained about this problem at indore 311 but got no response but they don't know closed the complaint
And there not an option available

Respected sir,

I am very much sad to say you that the dtc bus conductor did very much bad misbehavior with me and my family. And he was trying to misbehave with everyone and i am very glad to say this because the bus conductor had not any humanity. He gave me a ticket and the ticket number is 00250085 date 25/01/2020 17:30:22. And he was also misbehaving with the ladies he was told theme like inki vajah se delhi kharb hai.

I know that you will take necessary steps against the bus conductor.

The bus number is dl 1p c 7523.

In many of the dtc buses are not stops at the prescribed stops and taking the passengers.

Yester day evening about 7 pm i was waiting at a-1 janak puri stopping (Near uttamnagar bus terminal) for a bus going to saraswati vihar.

The bus shelter shows the bur route numbers of 761& 879 to stop there.
But the buses were not stopped, when i requested by showing my hand!

I am a old age man aged 70 having trouble to walk. Some 5-6 ati were also present there and when i approached them to take help to stop the bus for me, instead of help me they told the buses normally not stops there!
If so, then for what to write the bus route numbers on the shelter?

Respected sir,

I am having office at j karia indl estate, musa killedar st., near jacob circle, byculla (West) mumbai - 11.
We have many dogs in our area and yesterday[protected] one of them bite one of my collegue. I would like to request dog catchers of our area to catch them.
As it also barks on people passing through and its very difficult to walk or ride bike or cycle in the nearby locality.

Thank you

Respected sir/ma'am, i travel from west patel nagar to karol bagh metro station daily for coaching. It costs rs. 5/- i was travelling with a friend and bought two tickets. I asked the conductor to for a ticket, gave him my card and he gave me two tickets, business as usual. I put the ticket in my pocket and continued minding my own business. When i reached my destination i was asked to show my ticket. I did without any hesitation only to find out that the ticket the conductor gave me was of a stop behind karol bagh metro station (Telephone exchange). He started asking for fine of rs. 200 each. We tried to explain, but he wasn't ready to listen. I was sorrounded by three of them and they started threatening for further action one of them statred filling up the receipt without even listening to a word we said. We were getting late for our classes and had to pay them rs. 400 as fine. The kind of behavior they showed us and the way they treated us displayed they lacked empathy. We are students and only source for money as of now is from parents.
I request you to please look into the matter and help me resolve this. We are not corrupt people. We have never been. I can pay only what is legal but can't pay fines when the i am not at the fault. I am attaching the receipt with the complaint.

The dogs in our street keep generating new puppies who either start screaming or die under vehicles which results in the dogs running and barking behind other vehicles. This might cause many accidents and is a very big issue. This is a nuisance to the residents and is constantly causing harm as they run behind small children and are not vaccinated. Please have them picked up.

Hello,
This is regarding increasing number of dogs in our lane. There are approximately 12-13 dogs in our lane, which are dangerous. They bark 24 hours and are causing problems to the passers. Kindly send a team of dog catcher to our address mentioned below on priority.

It hinders, as they do not allow students to study peacefully for exams, musicians to record their music, senior citizens to relax and small children to play outside. Also they run after all the passers of the street and behind
Their vehicles.. It is getting much more difficult to bear this everyday... Kindly help us.. We would be really grateful..

Greenfield, near nhpc chowk, faridabad
Gate no. 4
Lane no. 3-4

These drivers don't know a thing about driving. They drive even on red lights, people can actually die if no one takes action. They even drive on so narrow roads, this should be banned, they should only drive on main roads. What is happening? Government his druvers are so careless, then forget even talking about private ones. They should be careful while driving government buses, otherwise if something happens, they blame everyone like say we can't see a huge bus, we should be the one slowing down.

I am nitinsingh and i am student i daily make up down with my wife from darya gunj to lajpat nagar.
Today the above mentioned route no bus having registeration no. As dl 1p b7147, i am so disappintoted the behaviour of conductor even he using abuse language, she trying to hit me.
The incident take place over more gate where i board the above mentions bus,
She is call me (Lela majnu ki tarahai bus aa jate h bus me or free wale kahin ke) but she dont know we both have dtc ac bus pass bus rout number 419 red ac bus
I just want to know can authority take actions against that such kind of deriver who have no sence to talk even they ready to fight with students...
Same on conductor pls sir, take the actions against him and pls reply me by mail i please sir...